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• Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

  - by Tony Berk

  Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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• Information Spilling Across Object Boundaries

  - by Winston Ewert

  Many times my business objects tend to have situations where information needs to cross object boundaries too often. When doing OO, we want information to be in one object and as much as possible all code dealing with that information should be in that object. However, business rules do not follow this principle giving me trouble. As an example suppose that we have an Order which has a number of OrderItems which refers to an InventoryItem which has a price. I invoke Order.GetTotal() which sums the result of OrderItem.GetPrice() which multiples a quantity by InventoryItem.GetPrice(). So far so good. But then we find out that some items are sold with a two for one deal. We can handle this by having OrderItem.GetPrice() do something like InventoryItem.GetPrice( quantity ) and letting InventoryItem deal with this. However, then we find out that the two-for-one deal only lasts for a particular time period. This time period needs to be based on the date of the order. Now we change OrderItem.GetPrice() to be InventoryItem.GetPrice( quatity, order.GetDate() ) But then we need to support different prices depending on how long the customer has been in the system: InventoryItem.GetPrice( quantity, order.GetDate(), order.GetCustomer() ) But then it turns out that the two-for-one deals apply not just to buying multiple of the same inventory item but multiple for any item in a InventoryCategory. At this point we throw up our hands and just give the InventoryItem the order item and allow it to travel over the object reference graph via accessors to get the information its needs: InventoryItem.GetPrice( this ) TL;DR I want to have coupling in objects, but business rules often force me to access information from all over the place in order to make particular decisions. Are there good techniques for dealing with this? Do others find the same problem?

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• Best motherboard power supply combo for backblaze server

  - by jin14

  Building a backblaze server as described in this article. http://blog.backblaze.com/ So 45 hard drives in one box. I'm making it a MSDPM 2010 server so I actually don't even need raid cards in there as MSDPM will figure out how to use all of the hard drives on it's own. So need to know what motherboard, CPU, power supply I should get. Primary hard drive : SSD 128GB Storage : 45 1.5GB sata drives OS : windows 2008 Backup software : Microsoft System center Data protection server 2010 Need to know Which mother board to buy which will support 45 SATA hard drives. Don't need a raid card. Which power supply can power all 45 hard drives, 1 ssd drive, motherboard. Best set of equipment that meets my needs wins

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• Introducing a (new) test method to a team

  - by Jon List

  A couple of months ago i was hired in a new job. (I'm fresh out of my Masters in software engineering) The company mainly consists of ERP consultants, but I was hired in their fairly small web department (6 developers), our main task is ERP/ecom integration (ERP-integrated web shops). The department is growing, and recently my manager asked me to start thinking about introducing tests to the team, i love a challenge, but frankly I'm a bit scared (I'm the least experience member of the team). Currently the method of testing is clicking around in the web shop and asking the customer if the products are there, if they look okay, and if orders are posted correctly to the ERP. We are getting a lot of support cases on previous projects, where a customer or a customer's customer have run into errors, which - i suppose - is why my manager wants more structured testing. Off the top of my head, I though of some (obvious?) improvements, like looking at the requirement specification, having an issue tracker, enabling team members to register their time on a "tests"-line on the budget, and to circulate tasks amongst members of the team. But as i see it we have three main challenges: general website testing. (javascript, C#, ASP.NET and CMS integration tests) (live) ERP integration testing (customers rarely want to pay for test environments). adopting a method in the team I like the responsibility, but I am afraid that I'm in a little bit over my head. I expect that my manager expects me to set up some kind of workshop for the team where I present some techniques and ideas and where we(the team) can find some solutions together. What I learned in school was mostly unit testing and program verification, not so much testing across multiple systems and applications. What I'm looking for here, is references/advice/pointers/anecdotes; anything that might help me to get smarter and to improve the current method of my team. Thanks!! (TL;DR: read the bold parts)

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• Technology Choice for a Client Application [on hold]

  - by AK_

  Not sure this is the right place to ask... I'm involved in the development of a new system, and now we are passing the demos stage. We need to build a proper client application. The platform we care most about is Windows, for now at least, but we would love to support other platforms, as long as it's free :-). Or at least very cheap. We anticipate two kinds of users: Occasional, coming mostly from the web. Professional, who would probably require more features, and better performance, and probably would prefer to see a native client. Our server exposes two APIs: A SOAP API, WCF behind the scenes, that supports 100% of the functionality. A small and very fast UDP + Binary API, that duplicates some of the functionality and is intended for the sake of performance for certain real-time scenarios. Our team is mostly proficient in .Net, C#, C++ development, and rather familiar with Web development (HTML, JavaScript). We are probably intending to develop two clients (for both user profiles), a web app, and a native app. Architecturally, we would like to have as many common components as possible. We would like to have several layers: Communication, Client Model, Client Logic, shared by both of the clients. We would also like to be able to add features to both clients when only the actual UI is a dual cost, and the rest is shared. We are looking at several technologies: WPF + Silverlight, Pure HTML, Flash / Flex (AIR?), Java (JavaFx?), and we are considering poking at WinRT(or whatever the proper name is). The question is which technology would you recommend and why? And which advantages or disadvantages will it have regarding our requirements?

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• Showing protocol specific mini icons for Jabber/XMPP gateway contacts

  - by aef

  Since a short while I'm using Ubuntu Oneiric Ocelot (11.10) with gnome-shell (Gnome 3) and I'm trying to get accustomed to the default Empathy Instant Messaging client. I'm using a gateway service on the side of my Jabber/XMPP server to communicate with lots of contacts over proprietary networks like ICQ or MSN. So I don't use Empathy's native support for ICQ and MSN, and I don't want to change back to using such a thing for various reasons. One thing that annoys me is that Empathy does not make it clear to me that these contacts are from another instant messaging network. If I enable the View Show Protocols option they are all recognized as Jabber/XMPP contacts. Although I perfectly understand why that happens, I would like to be able to change this behavior to make Empathy mark these contacts correctly. Is there a configuration option or a plugin for this? Or may this feature still be in development and will be available later?

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• Documenting your database with Visual Studio 2012 SSDT tools

  - by krislankford

  The title of this post is interesting and something I am wishing you and your colleagues had a better way to do. I understand as I am asked this question frequently. I couple of weeks ago I was asked the same question by a customer who documents their database using the ApexSQL Doc tools which uses the extended properties on objects to create automated documentation. I thought that was super interesting and went down the path to see how we could could support the creation of this documentation while leveraging the Visual Studio 2012 SSDT Tools. What I found is was rather intriguing. There is a property called “Description” on all objects in the SSDT tools. This property is rather subtle and I am betting overlooked. To be honest, this property has probably been there for a while and I just never discovered it. Adding text to this '”Description” property it allows Visual Studio to create the commands for the extended properties directly to your schema which should be version controlled. As I did more digging there seemed to be extended properties at every level in the SQL database objects. This fills some rather challenging gaps and allows organizations to manage SQL Schema using the Visual Studio SQL database tools while allowing a way to automatically document the database. This will also work in the automation of the creation and alter scripts that can be generated as part f an automated build system. Now we essentially get a way to store, build and document the database in a nice little ALM package. Happy Coding!

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• Is it possible to use SELinux MCS permissions with Samba?

  - by Yuri

  Created a user1: adduser --shell /sbin/nologin --no-create-home user1 passwd user1 smbpasswd -a user1 smbpasswd -e user1 semanage login -a -s "unconfined_u" -r "s0-s0:c0" user1 Added a category c0 for the folder ./123 inside the Samba share chcat s0:c0 /share/123/ After that the user1 can't go into this folder: type=AVC msg=audit(1332693158.129:48): avc: denied { read } for pid=1122 comm="smbd" name="123" dev=sda1 ino=786438 scontext=system_u:system_r:smbd_t:s0 tcontext=unconfined_u:object_r:samba_share_t:s0:c0 tclass=dir But if remove the c0 category: restorecon -v /share/123/ user1 opens folder with no problem. Is I'm doing something wrong or Samba doesn't support SELinux MCS? Have installed on CentOS 6.2 are: samba3.i686 3.6.3-44.el6 @sernet-samba selinux-policy.noarch 3.7.19-126.el6_2.10 @updates selinux-policy-targeted.noarch 3.7.19-126.el6_2.10 @updates

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• Can a 32-bit RHEL4 userland work with a 64-bit kernel?

  - by James

  Is there a way to change an i386 RHEL4 machine to run an amd64 kernel, but ensure that it still builds software into same i386 binaries? On Debian this seems quite straightforward: just install an amd64 kernel (worst case, build one like this guy: http://www.debian-administration.org/users/jonesy/weblog/1) and prefix everything with "linux32". Then everything that considers uname -m will be unchanged, I just need to handle the few cases that consider uname -r. What is the Red Hat equivalent? Is the only way a full 64-bit installation on another disk and then chrooting back to the 32-bit system before anyone builds anything? (Even the best examples of that seem to be Debian-based.) Background: We make a large system that runs on (a variant of) i386 RHEL4. However, some of the larger RHEL build machines now have enough RAM that they might benefit from going 64-bit (for the kernel and maybe some of the bigger build steps). Our build system doesn't support cross-compilation.

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• P2V using Acronis True Image Home 10 and Windows 7

  - by Anthony

  I have a full system image using Acronis True Image Home 10 and want to run it as a virtual machine on Windows 7 Professional. I have created a virtual machine but Windows Virtual PC doesn't allow access to a USB external hard disk when booting from the Acronis Recovery CD. I've copied the backup onto the host machine and I can access it via the network using the Acronis boot CD but I'm wondering if there is an easier way? Does any other free Virtual Machine software support USB devices during boot (i.e. I can restore a backup image from the USB hard disk directly)

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• Microsoft Expression Studio 4 Ultimate license problem.

  - by Sung Meister

  I have installed a volume licensed version of Expression Studio 4 Ultimate. When I contacted support, I was told that a product key is not required for volume license version. But after I installing it, I get folowing error message: A licensing error has occurred. Restart your Expression program and try again. If you continue to receive this error message, reinstall your Expression program to make sure that the license installs correctly. As a side note, I used to have full version of Blend 3 and Blend 4 Beta installed side by side.

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• Galaxy Note II MTP on Ubuntu 12.04

  - by Anass Ahmed

  I bought a branding new Galaxy Note II and I tried to mount its storage to my ubuntu laptop. As you know, Android 4.0+ uses MTP by default. Android 4.1 doesn't support USB Mass Storage anymore! So I have to use MTP to open my files via USB. I followed this article to get it work. It worked only for External Memory Card. but the internal cannot be reached! $mount /dev/sda3 on / type ext4 (rw) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) /dev/sda5 on /media/Islamics type fuseblk (rw,noexec,nosuid,nodev,allow_other,blksize=4096) /dev/sda8 on /media/Technology type fuseblk (rw,noexec,nosuid,nodev,allow_other,blksize=4096) /dev/sda7 on /media/Misc type fuseblk (rw,noexec,nosuid,nodev,allow_other,blksize=4096) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) gvfs-fuse-daemon on /home/anass/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=anass) gvfs-fuse-daemon on /root/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev) mtpfs on /media/GalaxyNote2 type fuse.mtpfs (rw,nosuid,nodev,allow_other,user=anass)

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• How to create an Orthographic display in OpenGL (ES) that handles different screen sizes and orientations?

  - by Piku

  I'm trying to create an iPad/iPhone game using GLES2.0 that contains a 3D scene with a heads-up-display/GUI overlaid on the top. However, this problem would also apply if I were to port my game to a computer and run the game in a resizable window, or allow the user to change screen resolutions... When trying to make the 2D GUI/HUD work I've made the assumption that all I'm really doing is drawing a load of 2D textured 'quads' on the screen and am trying to treat the orthographic projection as an old-style 2D display with 0,0 in the upper left and screenWidth,ScreenHeight in the lower right. This causes me all sorts of confusion when I rotate my ipad into Landscape mode since I can't work out what to put into my projection and modelview matrices to turn everything around the right way. It also gets messy if I want to support the iPad's large screen, an iPhone or a Retina display since I have to then draw three sets of textures for everything and work out which ones to use. Should I be trying to map the 2D OpenGL co-ords 1:1 with the screen? While typing out this question it occurs to me that I could keep my origin in the centre, still running -1/+1 along the axes. This would let me scale my 2D content appropriately on the different screen sizes, but wouldn't I end up with the textures being scaled and possibly losing quality? I'm using OpenGLES 2.0 and have a matrix library that has equivalents to the GLES1.1 glOrthof() and glFrustrum() calls.

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• Custom field names in Rails error messages

  - by Madhan ayyasamy

  The defaults in Rails with ActiveRecord is beautiful when you are just getting started and are created everything for the first time. But once you get into it and your database schema becomes a little more solidified, the things that would have been easy to do by relying on the conventions of Rails require a little bit more work.In my case, I had a form where there was a database column named “num_guests”, representing the number of guests. When the field fails to pass validation, the error messages is something likeNum guests is not a numberNot quite the text that we want. It would be better if it saidNumber of guests is not a numberAfter doing a little bit of digging, I found the human_attribute_name method. You can override this method in your model class to provide alternative names for fields. To change our error message, I did the followingclass Reservation ... validates_presence_of :num_guests ... HUMAN_ATTRIBUTES = { :num_guests = "Number of guests" } def self.human_attribute_name(attr) HUMAN_ATTRIBUTES[attr.to_sym] || super endendSince Rails 2.2, this method is used to support internationalization (i18n). Looking at it, it reminds me of Java’s Resource Bundles and Spring MVC’s error messages. Messages are defined based off a key and there’s a chain of look ups that get applied to resolve an error’s message.Although, I don’t see myself doing any i18n work in the near-term, it is cool that we have that option now in Rails.

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• We'll be at QCon San Francisco!

  - by Carlos Chang

  Oracle Technology Network is a Platinum sponsor at QCon San Francisco. Don’t miss these great developer focused sessions: Shay Shmeltzer - How we simplified Web, Mobile and Cloud development for our own developers? - the Oracle Story Over the past several years, Oracle has beendeveloping a new set of enterprise applications in what is probably one of the largest Java based development project in the world. How do you take 3000 developers and make them productive? How do you insure the delivery of cutting edge UIs for both Mobile and Web channels? How do you enable Cloud based development and deployment? Come and learn how we did it at Oracle, and see how the same technologies and methodologies can apply to your development efforts. Dan Smith - Project Lambda in Java 8 Java SE 8 will include major enhancements to the Java Programming Language and its core libraries.  This suite of new features, known as Project Lambda in the OpenJDK community, includes lambda expressions, default methods, and parallel collections (and much more!).  The result will be a next-generation Java programming experience with more flexibility and better abstractions.   This talk will introduce the new Java features and offer a behind-the-scenes view of how they evolved and why they work the way that they do. Arun Gupta - JSR 356: Building HTML5 WebSocket Applications in Java The family of HTML5 technologies has pushed the pendulum away from rich client technologies and toward ever-more-capable Web clients running on today’s browsers. In particular, WebSocket brings new opportunities for efficient peer-to-peer communication, providing the basis for a new generation of interactive and “live” Web applications. This session examines the efforts under way to support WebSocket in the Java programming model, from its base-level integration in the Java Servlet and Java EE containers to a new, easy-to-use API and toolset that are destined to become part of the standard Java platform. The complete conference schedule is here: http://qconsf.com/sf2012/schedule/wednesday.jsp But wait, there’s more! At the Oracle booth, we’ll also be covering: Oracle ADF Mobile Oracle Developer Cloud Service Oracle ADF Essentials NetBeans Project Easel Hope to see you there! 

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• ArchBeat Link-o-Rama for November 13, 2012

  - by Bob Rhubart

  This week on the OTN Solution Architect Homepage Make time to check out this week's features on the OTN Solution Architect Homepage, including: SOA Practitioner Guide: Identifying and Discovering Services Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster OTN ArchBeat Podcast: Are You Future Proof (Conclusion) Keynote: New Paradigms for Application Architecture: From Applications to IT Services I this keynote address from the SOA, Cloud, and Service Technology Symposium, Anne Thomas Manes highlights the importance of adapting to the current trend marked by the convergence of mobile, social and cloud, moving away from app-centric design to service-based solutions. New Solaris Cluster! | Jeff Victor "Oracle Solaris Cluster 4.1 offers both High Availability (HA) and also Scalable Services capabilities," explains Jeff Victor. "HA delivers automatic restart of software on the same cluster node and/or automatic failover from a failed node to a working cluster node. Software and support is available for both x86 and SPARC systems." You'll find download links and other resources in Jeff's short post. ADF BC View Accessor To Centralize Business Logic Processing | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis illustrates one way to implement a use case that requires a comparison between the current row status and the data returned by another query (no master-detail relationship). Thought for the Day "The danger from computers is not that they will eventually get as smart as men, but that we will meanwhile agree to meet them halfway." — Bernard Avishai Source: SoftwareQuotes.com

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• Error when running adprep32 /rodcprep, trying to add a 2008 domain controller to a 2003 domain

  - by virtuist

  I'm trying to migrate a Small Business Server 2003 to Server 2008 domain. The problem is when I run the adprep32 /rodcprep command as specified as the final step in Step 3 of this article: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2881-Migrate-Small-Business-Server-2003-to-Exchange-2010-and-Windows-2008-R2.html I get an error "Adprep could not contact a replica for partition..." which is described in detail here: http://support.microsoft.com/kb/949257 I've also attached the AdPrep.log file for full details. So when I try to run DCPromo on my new Server 2008 PDC (it's not the PDC yet, but want it to be soon), I get an error saying that /rodcprep hasn't ran so there could be errors if I continue. Anyone ran into this or have any suggestions on how to help? Can Dsmgmt be ran on server 2003 to help solve this? Assuming it's a partition error.

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• HTC Android device mounted as USB drive is read-only unless I'm root

  - by Ian Dickinson

  When I connect my HTC Incredible S to my Ubuntu 10.10 system as a USB drive, the device seems to mount OK, but is read-only unless I access it as root. For example, if I run nautilus, I can't drag and drop files to the SD-card in the phone, but if I run sudo nautilus I can. I have USB debug support set on the phone (Applications > Development > USB debugging) and I have added a rule for the device in /etc/udev/rules.d/51-android.rules on my Ubuntu system. Any suggestions as to how I can mount the drive so that I can copy content to the SD card without needing to sudo? Update Following advice from waltinator, I added the following line to my /etc/fstab: UUID=3537-3834 /media/usb1 vfat rw,user,noexec,nodev,nosuid,noauto However, the Android device is still being auto-mounted on /media/usb1 with uid and gid root. Update 2 syslog output: Nov 21 23:38:40 rowan-15 usbmount[4352]: executing command: mount -tvfat -osync,noexec,nodev,noatime,nodiratime /dev/sdd1 /media/usb1 Nov 21 23:38:40 rowan-15 usbmount[4352]: executing command: run-parts /etc/usbmount/mount.d

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• Is it possible to store playlists in music file metadata?

  - by Ryan Thompson

  I have been trying to think of a way to store my playlists completely independently from any one music player, and I think that one way to do this would be to use each song's tags to store the list of playlists in which that song belongs. For example, if song1.mp3 and song2.flac both belong in the "Cool Songs" playlist, then I would add to each of them a tag called "Playlist" with a value of "Cool Songs". To access the "Cool Songs" playlist in my music player, I simply search for songs where the "Playlist" tag has a value of "Cool Songs". Obviously, I would need a music player that allows me to manipulate arbitrary tags on any music format, including multiple instances of the same tag (so that songs can be in multiple playlists). Instead of creating playlists, I create "saved searches" or whatever the music player calls them, that search for the appropriate playlist tag. Is this scheme possible, and how many music player programs would support such a scheme?

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• Windows XP Home Edition SP3 cant recognise PCMIA SD Card

  - by Pozo

  System Specifications: Laptop : Dell Inspiron 6000 OS: Windows Home Edition SP3 SD Adapter: Hagiwara Smart Media Adapter I inserted the card into the slot, windows xp recognises the device, lists the pcmia controller on the device manager list, an entry appears under the IDE ATA/ATAPI category on the device manager as well. However, the device does not show under my computer and the driver does not get assigned a letter number. I checked the system logs from the device manager and there were no logged errors. Checking the Hagiwara support website, the manufacturer indicates that the adapter driver is the same as the windows xp pcmia controller. Checking Dell's website, no specific drivers were listed for that either. General Search on the web indicates that multiple people face similar problems with their SD cards, yet none actually spell out the route issue that causes this. Please let me know if you have any suggestions for further debugging. Thanks in advance

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• testing ssl cert for smtps => "secure connection could not be established with this website"

  - by cc young

  testing ssl cert on server using a web service. https, imaps and pop3s all check, but smtps yields the message "we advise you not to submit any confidential or personal data to this website because a secure connection could not be established with this website." running postfix tls logging: connect from s097.networking4all.com[213.249.64.242] lost connection after UNKNOWN from s097.networking4all.com[213.249.64.242] disconnect from s097.networking4all.com[213.249.64.242] these work correctly: telnet mydomain.net 587 openssl s_client -starttls smtp -crlf -connect mydomain.net:587 but cannot get email using ssl to log into either 587 or 564 - get same "UNKNOWN" problem. email smtp w/o ssh works fine. the test site is http://www.networking4all.com/en/support/tools/site+check/

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• Limitations of the SharePoint join using CAML

  - by ybbest

  Limitation One In SharePoint 2010, you can join the primary list to a foreign list and include more than one field from the foreign list. However, the limitation is that the included fields from foreign list have to be the following type: Calculated (treated as plain text) ContentTypeId Counter Currency DateTime Guid Integer Note (one-line only) Number Text The above limitation also explains why you cannot include some types of the fields from the remote list when creating a lookup. Limitation Two When using CAML query to join SharePoint lists, there can be joins to multiple lists, multiple joins to the same list, and chains of joins. However, the limitations are only inner and left outer joins are permitted and the field in the primary list must be a Lookup type field that looks up to the field in the foreign list. Limitation Three The support for writing the JOIN query in CAML is very limited.I have to hand-code the CAML query to join the lists,not fun at all.Although some blogs post mentioned about using LINQ to SharePoint and get the CAML code from there , but I never get it to work.You can check this blog post  for this.Let me know if it works for you. References: http://msdn.microsoft.com/en-us/library/ee535502.aspx http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.spquery.joins.aspx

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• How to make an ISO copy of Linux-filesystem and user files of VPS Debian based?

  - by moogeek

  Hello! I have a Debian-Based VPS on some hosting. I want to migrate from it and i need to make a full copy of all Linux-filesystem (and installed packages) + all home directory with website files. And then pack/convert it to ISO image so that to use it on cloud hostings like Amazon. The problem is that i have only ssh root access. Hosting support can't do that for me. Another part of the question - is it possible to enlarge the Linux-filesystem by not re-installing it and using the free space of home directory? Is it possible to do? I guess it is possible with rsync or something like that. Will my Mysql databes copy together with all other data? Thanks in advance!

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• How to make an ISO copy of Linux-filesystem and user files of VPS Debian based?

  - by moogeek

  Hello! I have a Debian-Based VPS on some hosting. I want to migrate from it and i need to make a full copy of all Linux-filesystem (and installed packages) + all home directory with website files. And then pack/convert it to ISO image so that to use it on cloud hostings like Amazon. The problem is that i have only ssh root access. Hosting support can't do that for me. Another part of the question - is it possible to enlarge the Linux-filesystem by not re-installing it and using the free space of home directory? Is it possible to do? I guess it is possible with rsync or something like that. Will my Mysql databes copy together with all other data? Thanks in advance!

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• Suggestions required to build an ECommerce Platform

  - by Haris

  For a prospective client we have to offer a solution to provide following system: CMS Order Management Shopping Cart CRM Helpdesk Accounting & Finance Custom Functions In order to save time and to avoid reinvent the wheel our idea is to integrate different off-the-shelf solutions. Their first requirement is that the system has to be hosted in their country which I think will exclude application like Aplicor, Netsuite & Salesforce. Basically the nucleaus would be the CMS which would integrate all the other apps. PHP or .Net based solutions would be our preferences as have inhouse expertise. So far following are few combinations I have come up with: Joomla (CMS) + Virtuemart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + OTRS Magento (CMS+Cart+Ordering) + Sugar CRM + Open ERP (finance) + Helpdesk Ultimate Drupal (CMS) + Ubercart (Cart+Ordering) + Sugar CRM + Open ERP (finance) + Support Ticketing System Sharepoint (CMS) + OptimusBt (Cart+Ordering) + Dynamics CRM + Great Plains + SharepointHQ Dotnetnuke (CMS) + DNNSpot (Cart+Ordering) + Sigma Pro (CRM+Helpdesk) + Open ERP For Helpdesk I liked Zendesk but the server location was the stopping factor, similar for finance and CRM I liked Aplicor. I would not like to go into detailed requirements as it would make things very complex. Could you please suggest me which options are worth enough to start looking into? What other options we have?

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