Search Results

Search found 589 results on 24 pages for 'ticket'.

Page 5/24 | < Previous Page | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >

  • can anyone have ADC Student Membership ?

    - by Sridhar
    Hi, I heard that ADC (apple developer connection) student membership allows to get the free ticket to WWDC 2010. Currently apple replaces the ADC with mac and that program wont allow for free ticket. Can anyone who wont go to WWDC but do have the ADC student membership, barrow their ticket :), I am out of funds actually. Thanks,

    Read the article

  • How to do a javascript redirection to a ClickOnce deployment URL?

    - by jerem
    I have a ClickOnce application used to view some documents on a website. When connected, the user sees a list of documents as links to http://server/myapp.application?document=docname. It worked fine until I had to integrate the website authentication/security system into my application. The website uses a ticketing system to grant access to its users. A ticket is generated by a web application and needs to be added to the deployment URL querystring, then I have to check at application startup that the ticket given in querystring was right by making another request to the web application. So the deployment URL becomes something like: h ttp://server/myapp.application?document=docname&ticket=ticketnumber. The problem is the ticket is valid only 10 seconds, so I have to get it only after the user has clicked a link. My first try was to have some javascript do the request to get the ticket, generate the proper deployment URL and then redirect the user to this URL with "window.location = deploymentUrl;". It works fine in Firefox, but IE does not prompt the user for installation. I guess it is a ClickOnce security constraints, but I am able to do the redirection when doing it on localhost, so I hope there is a workaround. I have also added the server on the "trusted sites" list in IE options. Is it possible to have that working in IE? What are my other options to do that?

    Read the article

  • Issue Querying LDAP DirectoryEntry in ASP.NET

    - by davemackey
    I have users login to my application via Active Directory and then pull from their AD information to garner information about that user like so: Dim ID as FormsIdentity = DirectCast(User.Identity, FormsIdentity) Dim ticket as FormsAuthenticationTicket = ID.Ticket Dim adDirectory as New DirectoryEntry("LDAP://DC=my,DC=domain,DC=com") Dim adTicketID as String = ticket.Name.Substring(0, 5) Session("people_id") = adDirectory.Children.Find("CN=" & adTicketID).Properties("employeeID").Value Session("person_name") = adDirectory.Children.Find("CN=" & adTicketID).Properties("displayName").Value Now, I want to be able to impersonate other users...so that I can "test" the application as them, so I added a textbox and a button to the page and when the button is clicked the text is assigned to a session variable like so: Session("impersonate_user") = TextBox1.Text When the page reloads I check to see if Session("impersonate_user") has a value other than "" and then attempt to query Active Directory using this session variable like so: If CStr(Session("impersonate_user")) <> "" Then Dim adDirectory as New DirectoryEntry(LDAP://DC=my,DC=domain,DC=com") Dim adTicketID as String = CStr(Session("impersonate_user")) Session("people_id") = adDirectory.Children.Find("CN=" & adTicketID).Properties("employeeID").Value Session("person_name")= adDirectory.Children.Find("CN=" & adTicketID).Properties("displayName").Value Else [use the actual ticket.name to get this info.] End If But this doesn't work. Instead, it throws an error on the first Session line stating, "DirectoryServicesCOMException was unhandled by user code There is no such object on the server." Why? I know I'm giving it a valid username! Is something strange happening in the casting of the session? The code is essentially the same between each method except that in one method rather than pulling from ticket.Name I pull from a session variable for the login I'll be looking up with AD.

    Read the article

  • C# WPF Paginator printer ignoring user's printer selection

    - by Anders
    I am using the following code in my project. The print dialog shows, but it always prints on the default printer regardless of the user's selection. I have read similar topics but none of them seem to use the SerializerWriterCollator. What is the problem? PrintQueue printQueue = LocalPrintServer.GetDefaultPrintQueue(); XpsDocumentWriter xpsWriter = PrintQueue.CreateXpsDocumentWriter(printQueue); SerializerWriterCollator batchPrinter = xpsWriter.CreateVisualsCollator(); var printDialog = new PrintDialog(); if (printDialog.ShowDialog() == true) { PrintTicket ticket = printDialog.PrintTicket; ticket.PageOrientation = PageOrientation.Landscape; var paginator1 = new PagePrinter(winchFlightsCount, new Size(printDialog.PrintableAreaWidth, printDialog.PrintableAreaHeight), winchFlights); var paginator2 = new PagePrinter(tugFlightCount, new Size(printDialog.PrintableAreaWidth, printDialog.PrintableAreaHeight), tugFlights); var paginator3 = new PagePrinter(selfFlightCount, new Size(printDialog.PrintableAreaWidth, printDialog.PrintableAreaHeight), selfFlights); batchPrinter.BeginBatchWrite(); for (int i = 0; i < paginator1.PageCount; i++) { batchPrinter.Write(paginator1.GetPage(i).Visual, ticket); } for (int i = 0; i < paginator2.PageCount; i++) { batchPrinter.Write(paginator2.GetPage(i).Visual, ticket); } for (int i = 0; i < paginator3.PageCount; i++) { batchPrinter.Write(paginator3.GetPage(i).Visual, ticket); } batchPrinter.EndBatchWrite(); } }

    Read the article

  • Is nested synchronized block necessary?

    - by Dan
    I am writing a multithreaded program and I have a method that has a nested synchronized blocks and I was wondering if I need the inner sync or if just the outer sync is good enough. public class Tester { private BlockingQueue<Ticket> q = new LinkedBlockingQueue<>(); private ArrayList<Long> list = new ArrayList<>(); public void acceptTicket(Ticket p) { try { synchronized (q) { q.put(p); synchronized (list) { if (list.size() < 5) { list.add(p.getSize()); } else { list.remove(0); list.add(p.getSize()); } } } } catch (InterruptedException ex) { Logger.getLogger(Consumer.class.getName()).log(Level.SEVERE, null, ex); } } } EDIT: This isn't a complete class as I am still working on it. But essentially I am trying to emulate a ticket machine. The ticket machine maintains a list of tickets in the BlockingQueue q. Whenever a client adds a ticket to the machine, the machine also keeps track of the price of the last 5 tickets (ArrayList list)

    Read the article

  • Do we need Record Level Locking when we already have Transaction for online ordering? (of concert ti

    - by Jian Lin
    For online ordering of concert seat or airline ticket, do we need Record Level Locking or is Transaction good enough? For concert ticket (say, seat Number 20B), or airline ticket (even with overbooking, the limit is 210, for example), I think the website cannot lock any record or begin transaction when showing the ticket purchase screen. But after the user clicks "Confirm Purchase", then the server should Begin a Transaction, Purchase Seat Number 20B, and try to Commit. If another user already bought Seat 20B in a previous transaction, then it is the "Commit" part that the current transaction will fail? So... we don't need Record Level Locking? Do Transactions always go serialized (one after another), so that's why we can know for sure there is no "race condition"? In what situation is Record Level Locking needed then?

    Read the article

  • Load/Store Objects in file in Java

    - by brain_damage
    I want to store an object from my class in file, and after that to be able to load the object from this file. But somewhere I am making a mistake(s) and cannot figure out where. May I receive some help? public class GameManagerSystem implements GameManager, Serializable { private static final long serialVersionUID = -5966618586666474164L; HashMap<Game, GameStatus> games; HashMap<Ticket, ArrayList<Object>> baggage; HashSet<Ticket> bookedTickets; Place place; public GameManagerSystem(Place place) { super(); this.games = new HashMap<Game, GameStatus>(); this.baggage = new HashMap<Ticket, ArrayList<Object>>(); this.bookedTickets = new HashSet<Ticket>(); this.place = place; } public static GameManager createManagerSystem(Game at) { return new GameManagerSystem(at); } public boolean store(File f) { try { FileOutputStream fos = new FileOutputStream(f); ObjectOutputStream oos = new ObjectOutputStream(fos); oos.writeObject(games); oos.writeObject(bookedTickets); oos.writeObject(baggage); oos.close(); fos.close(); } catch (IOException ex) { return false; } return true; } public boolean load(File f) { try { FileInputStream fis = new FileInputStream(f); ObjectInputStream ois = new ObjectInputStream(fis); this.games = (HashMap<Game,GameStatus>)ois.readObject(); this.bookedTickets = (HashSet<Ticket>)ois.readObject(); this.baggage = (HashMap<Ticket,ArrayList<Object>>)ois.readObject(); ois.close(); fis.close(); } catch (IOException e) { return false; } catch (ClassNotFoundException e) { return false; } return true; } . . . } public class JUnitDemo { GameManager manager; @Before public void setUp() { manager = GameManagerSystem.createManagerSystem(Place.ENG); } @Test public void testStore() { Game g = new Game(new Date(), Teams.LIONS, Teams.SHARKS); manager.registerGame(g); File file = new File("file.ser"); assertTrue(airport.store(file)); } }

    Read the article

  • unexpected behaviour of object stored in web service Session

    - by draconis
    Hi. I'm using Session variables inside a web service to maintain state between successive method calls by an external application called QBWC. I set this up by decorating my web service methods with this attribute: [WebMethod(EnableSession = true)] I'm using the Session variable to store an instance of a custom object called QueueManager. The QueueManager has a property called ChangeQueue which looks like this: [Serializable] public class QueueManager { ... public Queue<QBChange> ChangeQueue { get; set; } ... where QBChange is a custom business object belonging to my web service. Now, every time I get a call to a method in my web service, I use this code to retrieve my QueueManager object and access my queue: QueueManager qm = (QueueManager)Session[ticket]; then I remove an object from the queue, using qm.dequeue() and then I save the modified query manager object (modified because it contains one less object in the queue) back to the Session variable, like so: Session[ticket] = qm; ready for the next web service method call using the same ticket. Now here's the thing: if I comment out this last line //Session[ticket] = qm; , then the web service behaves exactly the same way, reducing the size of the queue between method calls. Now why is that? The web service seems to be updating a class contained in serialized form in a Session variable without being asked to. Why would it do that? When I deserialize my Queuemanager object, does the qm variable hold a reference to the serialized object inside the Session[ticket] variable?? This seems very unlikely.

    Read the article

  • FluentNHibernate: multiple one-to-many relationships between the same entities.

    - by Venemo
    Hi, I'm working on a bug tracking application. There are tickets, and each ticket has an opener user and an assigned user. So, basically, I have two entities, which have two many-to-one relationships with each other. Their schematic is this: User: public class User { public virtual int Id { get; private set; } ... public virtual IList<Ticket> OpenedTickets { get; set; } public virtual IList<Ticket> AssignedTickets { get; set; } } Ticket: public class Ticket { public virtual int Id { get; protected set; } ... [Required] public virtual User OpenerUser { get; set; } public virtual User AssignedUser { get; set; } } I use FluentNHibernate's auto mapping feature. The problem is, that no matter whether relationship I set, on the side of the User, both collections always contain the same data. I guess Fluent can't tell which end of which relationship belongs to where. I googled around but haven't found anything useful. Could anyone help me, please?

    Read the article

  • SQL Server 2008 - Update a temporary table

    - by user336786
    Hello, I have stored procedure in which I am trying to retrieve the last ticket completed by each user listed in a comma-delimited string of usernames. The user may not have a ticket associated with them, in this case I know that i just need to return null. The two tables that I am working with are defined as follows: User ---- UserName, FirstName, LastName Ticket ------ ID, CompletionDateTime, AssignedTo, AssignmentDate, StatusID TicketStatus ------------ ID, Comments I have created a stored procedure in which I am trying to return the last completed ticket for a comma-delimited list of usernames. Each record needs to include the comments associated with it. Currently, I'm trying the following: CREATE TABLE #Tickets ( [UserName] nvarchar(256), [FirstName] nvarchar(256), [LastName] nvarchar(256), [TicketID] int, [DateCompleted] datetime, [Comments] text ) -- This variable is actually passed into the procedure DECLARE @userList NVARCHAR(max) SET @userList='user1,user2,user2' -- Obtain the user information for each user INSERT INTO #Tickets ( [UserName], [FirstName], [LastName] ) SELECT u.[UserName], u.[FirstName], u.[LastName] FROM User u INNER JOIN dbo.ConvertCsvToTable(@userList) l ON u.UserName=l.item At this point, I have the username, first and last name for each user passed in. However, I do not know how to actually get the last ticket completed for each of these users. How do I do this? I believe I should be updating the temp table I have created. At the same time, id do not know how to get just the last record in an update statement. Thank you!

    Read the article

  • Set Context User Principal for Customized Authentication in SignalR

    - by Shaun
    Originally posted on: http://geekswithblogs.net/shaunxu/archive/2014/05/27/set-context-user-principal-for-customized-authentication-in-signalr.aspxCurrently I'm working on a single page application project which is built on AngularJS and ASP.NET WebAPI. When I need to implement some features that needs real-time communication and push notifications from server side I decided to use SignalR. SignalR is a project currently developed by Microsoft to build web-based, read-time communication application. You can find it here. With a lot of introductions and guides it's not a difficult task to use SignalR with ASP.NET WebAPI and AngularJS. I followed this and this even though it's based on SignalR 1. But when I tried to implement the authentication for my SignalR I was struggled 2 days and finally I got a solution by myself. This might not be the best one but it actually solved all my problem.   In many articles it's said that you don't need to worry about the authentication of SignalR since it uses the web application authentication. For example if your web application utilizes form authentication, SignalR will use the user principal your web application authentication module resolved, check if the principal exist and authenticated. But in my solution my ASP.NET WebAPI, which is hosting SignalR as well, utilizes OAuth Bearer authentication. So when the SignalR connection was established the context user principal was empty. So I need to authentication and pass the principal by myself.   Firstly I need to create a class which delivered from "AuthorizeAttribute", that will takes the responsible for authenticate when SignalR connection established and any method was invoked. 1: public class QueryStringBearerAuthorizeAttribute : AuthorizeAttribute 2: { 3: public override bool AuthorizeHubConnection(HubDescriptor hubDescriptor, IRequest request) 4: { 5: } 6:  7: public override bool AuthorizeHubMethodInvocation(IHubIncomingInvokerContext hubIncomingInvokerContext, bool appliesToMethod) 8: { 9: } 10: } The method "AuthorizeHubConnection" will be invoked when any SignalR connection was established. And here I'm going to retrieve the Bearer token from query string, try to decrypt and recover the login user's claims. 1: public override bool AuthorizeHubConnection(HubDescriptor hubDescriptor, IRequest request) 2: { 3: var dataProtectionProvider = new DpapiDataProtectionProvider(); 4: var secureDataFormat = new TicketDataFormat(dataProtectionProvider.Create()); 5: // authenticate by using bearer token in query string 6: var token = request.QueryString.Get(WebApiConfig.AuthenticationType); 7: var ticket = secureDataFormat.Unprotect(token); 8: if (ticket != null && ticket.Identity != null && ticket.Identity.IsAuthenticated) 9: { 10: // set the authenticated user principal into environment so that it can be used in the future 11: request.Environment["server.User"] = new ClaimsPrincipal(ticket.Identity); 12: return true; 13: } 14: else 15: { 16: return false; 17: } 18: } In the code above I created "TicketDataFormat" instance, which must be same as the one I used to generate the Bearer token when user logged in. Then I retrieve the token from request query string and unprotect it. If I got a valid ticket with identity and it's authenticated this means it's a valid token. Then I pass the user principal into request's environment property which can be used in nearly future. Since my website was built in AngularJS so the SignalR client was in pure JavaScript, and it's not support to set customized HTTP headers in SignalR JavaScript client, I have to pass the Bearer token through request query string. This is not a restriction of SignalR, but a restriction of WebSocket. For security reason WebSocket doesn't allow client to set customized HTTP headers from browser. Next, I need to implement the authentication logic in method "AuthorizeHubMethodInvocation" which will be invoked when any SignalR method was invoked. 1: public override bool AuthorizeHubMethodInvocation(IHubIncomingInvokerContext hubIncomingInvokerContext, bool appliesToMethod) 2: { 3: var connectionId = hubIncomingInvokerContext.Hub.Context.ConnectionId; 4: // check the authenticated user principal from environment 5: var environment = hubIncomingInvokerContext.Hub.Context.Request.Environment; 6: var principal = environment["server.User"] as ClaimsPrincipal; 7: if (principal != null && principal.Identity != null && principal.Identity.IsAuthenticated) 8: { 9: // create a new HubCallerContext instance with the principal generated from token 10: // and replace the current context so that in hubs we can retrieve current user identity 11: hubIncomingInvokerContext.Hub.Context = new HubCallerContext(new ServerRequest(environment), connectionId); 12: return true; 13: } 14: else 15: { 16: return false; 17: } 18: } Since I had passed the user principal into request environment in previous method, I can simply check if it exists and valid. If so, what I need is to pass the principal into context so that SignalR hub can use. Since the "User" property is all read-only in "hubIncomingInvokerContext", I have to create a new "ServerRequest" instance with principal assigned, and set to "hubIncomingInvokerContext.Hub.Context". After that, we can retrieve the principal in my Hubs through "Context.User" as below. 1: public class DefaultHub : Hub 2: { 3: public object Initialize(string host, string service, JObject payload) 4: { 5: var connectionId = Context.ConnectionId; 6: ... ... 7: var domain = string.Empty; 8: var identity = Context.User.Identity as ClaimsIdentity; 9: if (identity != null) 10: { 11: var claim = identity.FindFirst("Domain"); 12: if (claim != null) 13: { 14: domain = claim.Value; 15: } 16: } 17: ... ... 18: } 19: } Finally I just need to add my "QueryStringBearerAuthorizeAttribute" into the SignalR pipeline. 1: app.Map("/signalr", map => 2: { 3: // Setup the CORS middleware to run before SignalR. 4: // By default this will allow all origins. You can 5: // configure the set of origins and/or http verbs by 6: // providing a cors options with a different policy. 7: map.UseCors(CorsOptions.AllowAll); 8: var hubConfiguration = new HubConfiguration 9: { 10: // You can enable JSONP by uncommenting line below. 11: // JSONP requests are insecure but some older browsers (and some 12: // versions of IE) require JSONP to work cross domain 13: // EnableJSONP = true 14: EnableJavaScriptProxies = false 15: }; 16: // Require authentication for all hubs 17: var authorizer = new QueryStringBearerAuthorizeAttribute(); 18: var module = new AuthorizeModule(authorizer, authorizer); 19: GlobalHost.HubPipeline.AddModule(module); 20: // Run the SignalR pipeline. We're not using MapSignalR 21: // since this branch already runs under the "/signalr" path. 22: map.RunSignalR(hubConfiguration); 23: }); On the client side should pass the Bearer token through query string before I started the connection as below. 1: self.connection = $.hubConnection(signalrEndpoint); 2: self.proxy = self.connection.createHubProxy(hubName); 3: self.proxy.on(notifyEventName, function (event, payload) { 4: options.handler(event, payload); 5: }); 6: // add the authentication token to query string 7: // we cannot use http headers since web socket protocol doesn't support 8: self.connection.qs = { Bearer: AuthService.getToken() }; 9: // connection to hub 10: self.connection.start(); Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

    Read the article

  • ***Master Class competition extended***

    - by Testas
     We have acquired two additional tickets to attend the SQL Server Master Class with Paul Randal and Kimberly Tripp  For a chance to win these coveted tickets In the subject line type MasterClass and email [email protected] before 9pm on Sunday night  The winners will be announced Monday Morning  Don’t worry if you have already purchased a ticket, should you be win, your ticket cost will be reimbursed  

    Read the article

  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

    Read the article

  • JetBrains rend disponible son outil de bug tracking YouTrack en version 2.0 avec notamment une API R

    Bonjour, JetBrains vient d'annoncer la version 2.0 de YouTrack avec comme évolutions majeures :La notion de custom attribute (enrichissement des méta données) Une bookmarklet pour créer un ticket Une API REST Une gestion des accréditations pour l'accès aux tickets La prévisualisation des pièces jointes Enrichissement du profil utilisateur (marqueur utilisateur connecté, avatar, etc.) Au rayon des améliorations :Extension du langage de requêtage Amélioration de l'interprétation de la création d'un ticket (ex. navigation vers le code source concerné à partir d'une stacktrace) Inst...

    Read the article

  • How to get decent WiFi despite a virtual Faraday cage

    - by MT_Head
    One of my clients is the local branch of an international airline. They have a small office in the secured area behind the ticket counters, and timeshare space at the ticket counter. I need to add a ticket printer out front, which I cannot (for contract/liability reasons) attach to the shared computer at the counter; the only workable solution seems to be to put the printer and its attached computer on a cart and connect to the office's network via WiFi. So far, no problem - right? Well, the terminal has been getting a facelift, which - among other things - includes decorative stainless-steel panels along the wall behind the ticket counters. This paneling acts as a seriously effective barrier to WiFi! The office's WiFi router - a brand-new D-Link DIR-815, dual-band 802.11n - is just on the other side of the pictured wall, and twenty feet or so to the right. And yet the only way I can connect AT ALL on this side of the wall is to stick the USB adapter (on the end of an extension cable) right into the crack between panels... and even then I can only see the 5GHz network, and that very weakly. Has anyone else had experience with this sort of misguided interior decoration? Any ideas on how I can improve reception on the other side of the barrier? (Needless to say, physical modifications of the environment - tempting though they might be - are strictly no-go.)

    Read the article

  • Excel 2007 - Adding line breaks in a cell and no line over 50 characters

    - by Richard Drew
    I have notes stored in an excel cell. I add line breaks and dates every time I add a new note. I need to copy this to another program, but it has a line limit of 50 characters. I want a line break for each new date and for when each date's comment goes over 50 characters. I'm able to do one or the other, but I can't figure out how to do both. I'd prefer words not to be split up, but at this point I don't care. Below is some sample input. If needed for a SUBSTITUTE or REPLACE function, I could add a ~ before each date in my input as a delimiter. Sample Input: 07/03 - FU on query. Copies and history included. CC to Jane Doe and John Public 06/29 - Cust claiming not to have these and wrong PO on query form. Responded with inv sent dates and locations, correct PO values, and copies. 06/27 - New ticket opened using query form 06/12 - Opened ticket with helpdesk asking status 05/21 - Copy submitted to [email protected] 05/14 - Copy sent to John Public and [email protected] Ideal Output: 07/03 - FU on query. Copies and history included. CC to Jane Doe and John Public 06/29 - Cust claiming not to have these and wrong PO on query form. Responded with inv sent dates an d locations, correct PO values, and copies. 06/27 - New ticket opened using query form 06/12 - Opened ticket with helpdesk asking status 05/21 - Copy submitted to [email protected] om 05/14 - Copy sent to John Public and email@custome r.com

    Read the article

  • Help desk software - specific feature needed

    - by LunchMoney
    I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

    Read the article

  • Controlling access to site folders if you cannot user Roles

    - by DavidMadden
    I find myself on an assignment where I could not use System.Web.Security.Roles.  That meant that I could not use Visual Studio's Website | ASP.NET Configuration.  I had to go about things another way.  The clues were in these two websites:http://www.csharpaspnetarticles.com/2009/02/formsauthentication-ticket-roles-aspnet.htmlhttp://msdn.microsoft.com/en-us/library/b6x6shw7(v=VS.71).aspxhttp://msdn.microsoft.com/en-us/library/b6x6shw7(v=VS.71).aspxYou can set in your web.config the restrictions on folders without having to set the restrictions in multiple folders through their own web.config file.  In my main default.aspx file in my protected subfolder off my main site, I did the following code due to MultiFormAuthentication (MFA) providing the security to this point:        string role = string.Empty;         if (((Login)Session["Login"]).UserLevelID > 3)         {             role = "PowerUser";         }         else         {             role = "Newbie";         }         FormsAuthenticationTicket ticket =  new FormsAuthenticationTicket( 1,                 ((Login)Session["Login"]).UserID,                 DateTime.Now,                 DateTime.Now.AddMinutes(20),                 false,                 role,                 FormsAuthentication.FormsCookiePath);         string hashCookies = FormsAuthentication.Encrypt(ticket);         HttpCookie cookie =  new HttpCookie(FormsAuthentication.FormsCookieName, hashCookies);         Response.Cookies.Add(cookie); This all gave me the ability to change restrictions on folders without having to restart the website or having to do any hard coding.

    Read the article

  • IsAuthenticated is false! weird behaviour + review question

    - by Naor
    This is the login function (after I validate user name and password, I load user data into "user" variable and call Login function: public static void Login(IUser user) { HttpResponse Response = HttpContext.Current.Response; HttpRequest Request = HttpContext.Current.Request; FormsAuthenticationTicket ticket = new FormsAuthenticationTicket(1, user.UserId.ToString(), DateTime.Now, DateTime.Now.AddHours(12), false, UserResolver.Serialize(user)); HttpCookie cookie = new HttpCookie(FormsAuthentication.FormsCookieName, FormsAuthentication.Encrypt(ticket)); cookie.Path = FormsAuthentication.FormsCookiePath; Response.Cookies.Add(cookie); string redirectUrl = user.HomePage; Response.Redirect(redirectUrl, true); } UserResolver is the following class: public class UserResolver { public static IUser Current { get { IUser user = null; if (HttpContext.Current.User.Identity.IsAuthenticated) { FormsIdentity id = (FormsIdentity)HttpContext.Current.User.Identity; FormsAuthenticationTicket ticket = id.Ticket; user = Desrialize(ticket.UserData); } return user; } } public static string Serialize(IUser user) { StringBuilder data = new StringBuilder(); StringWriter w = new StringWriter(data); string type = user.GetType().ToString(); //w.Write(type.Length); w.WriteLine(user.GetType().ToString()); StringBuilder userData = new StringBuilder(); XmlSerializer serializer = new XmlSerializer(user.GetType()); serializer.Serialize(new StringWriter(userData), user); w.Write(userData.ToString()); w.Close(); return data.ToString(); } public static IUser Desrialize(string data) { StringReader r = new StringReader(data); string typeStr = r.ReadLine(); Type type=Type.GetType(typeStr); string userData = r.ReadToEnd(); XmlSerializer serializer = new XmlSerializer(type); return (IUser)serializer.Deserialize(new StringReader(userData)); } } And the global.asax implements the following: void Application_PostAuthenticateRequest(Object sender, EventArgs e) { IPrincipal p = HttpContext.Current.User; if (p.Identity.IsAuthenticated) { IUser user = UserResolver.Current; Role[] roles = user.GetUserRoles(); HttpContext.Current.User = Thread.CurrentPrincipal = new GenericPrincipal(p.Identity, Role.ToString(roles)); } } First question: Am I do it right? Second question - weird thing! The user variable I pass to Login has 4 members: UserName, Password, Name, Id. When UserResolver.Current executed, I got the user instance. I descided to change the user structure - I add an array of Warehouse object. Since that time, when UserResolver.Current executed (after Login), HttpContext.Current.User.Identity.IsAuthenticated was false and I couldn't get the user data. When I removed the Warehouse[] from user structure, it starts to be ok again and HttpContext.Current.User.Identity.IsAuthenticated become true after I Login. What is the reason to this weird behaviour?

    Read the article

  • How should bug tracking and help tickets integrate?

    - by Max Schmeling
    I have a little experience with bug tracking systems such as FogBugz where help tickets are issues are (or can be) bugs, and I have some experience using a bug tracking system internally completely separate from a help center system. My question is, in a company with an existing (home-grown) help center system where replacing it is not an option, how should a bug tracking system (probably Mantis) be integrated into the process? Right now help tickets get put in for issues, questions, etc and they get assigned to the appropriate person (PC Tech, Help Desk staff, or if it's an application issue they can't solve in the help desk it gets assigned to a developer). A user can put a request for small modifications or fixes to an application in a help ticket and the developer it gets assigned to will make the change at some point, apply their time to that ticket, and then close the ticket when it goes to production. We don't currently have a bug tracking system, so I'm looking into the best way to integrate one. Should we just take the help tickets and put it into the bug tracking system if it's a bug (or issue or feature request) and then close the ticket if it's not an emergency fix? We probably don't want to expose the bug tracking system to anyone else as they wouldn't know what to put in the help center system and what to put in the bug tracker... right? Any thoughts? Suggestions? Tips? Advice? To-dos? Not to-dos? etc...

    Read the article

  • undefined method `key?' for nil:NilClass when using MongoMapper

    - by Radek Slupik
    I set up a new Rails application by following these instructions. I generated a new controller and added resources :tickets to the routes file. Hexapoda::Application.routes.draw do resources :tickets end This is the controller (`/app/controllers/tickets_controller.rb'). class TicketsController < ApplicationController def index @tickets = Ticket.all end end I then added a new model Ticket in /app/models/ticket.rb. class Ticket include MongoMapper::Document key :summary, String, :required => true end Here's the view (/app/views/index.html.erb): <h1>Tickets#index</h1> <p>Find me in app/views/tickets/index.html.erb</p> Now when I go to /tickets in my browser, I get an error message. NoMethodError in TicketsController#index undefined method `key?' for nil:NilClass I have no idea what's going on. What could be the problem? I'm using Rails 3.2.5 and MongoMapper 0.11.1.

    Read the article

  • T4MVC Optional Parameter Inferred From Current Context

    - by Itakou
    I have read the other post about this at T4MVC OptionalParameter values implied from current context and I am using the latest T4MVC (2.11.1) which is suppose to have the fix in. I even checked checked to make sure that it's there -- and it is. I am still getting the optional parameters filled in based on the current context. For example: Let's say I have a list that is by default ordered by a person's last name. I have the option to order by first name instead with the URL http://localhost/list/stuff?orderby=firstname When I am in that page, I want to go back to order by first name with the code: @Html.ActionLink("order by last name", MVC.List.Stuff(null)) the link I wanted was simply http://localhost/list/stuff without any parameters to keep the URL simple and short - invoking default behaviors within the action. But instead the orderby is kept and the url is still http://localhost/list/stuff?orderby=firstname Any help would be great. I know that in the most general cases, this does remove the query parameter - maybe I do have a specific case where it was not removed. I find that it only happens when I have the URL inside a page that I included with RenderPartial. My actual code is <li>@Html.ActionLink("Recently Updated", MVC.Network.Ticket.List(Model.UI.AccountId, "LastModifiedDate", null, null, null, null, null))</li> <li>@Html.ActionLink("Recently Created", MVC.Network.Ticket.List(Model.UI.AccountId, "CreatedDate", null, null, null, null, null))</li> <li>@Html.ActionLink("Most Severe", MVC.Network.Ticket.List(Model.UI.AccountId, "MostSevere", null, null, null, null, null))</li> <li>@Html.ActionLink("Previously Closed", MVC.Network.Ticket.List(Model.UI.AccountId, "LastModifiedDate", null, "Closed", null, null, null))</li> the problem happens when someone clicks Previously Closed and and go to ?status=closed. When they click Recently Updated, which I want to the ?status so that it shows the active ones, the ?status=closed stays. Any insight would be greatly appreciated.

    Read the article

  • Is there a Kerberos testing tool?

    - by ixe013
    I often use openssl s_client to test and debug SSL connections (to LDAPS or HTTPS services). It allows me to isolate the problem down to SSL, without anything getting in the way. I know about klist that allows me to purge the ticket cache. Is there tool that would allow me to ask a Kerberos ticket for a given server, not event sending it ? Just enough to see the whole Kerberos exchange in Wireshark for example ?

    Read the article

  • Support-Tool (SDK): Capture system information (Registry, Memory, etc.), Make a screenshoot, send an

    - by Robert
    I have the task to find or develop a support tool which has some very common (?) features: Send the following data as a email or to ticket system, after clicking a button like "get system summary" or "create ticket" Screen shoot System Summary Registry Log-Files Question(s): Are their any tools which have a similar functionality already (to buy or for inspiration). I their some kind of commercial or open source framework or tool set, which I can use as starting point or to customize?

    Read the article

  • Directly printing to remote CUPS/IPP server on Snow Leopard

    - by Martin v. Löwis
    I need to use Kerberos authentication when printing from my OSX machine, however, the machine itself does not have a service account in active directory, so the KDC will not issue a delegation ticket for the local CUPS installation. I think printing could work if the printing framework would directly print to the network CUPS server (or even to the Windows print server), bypassing the local CUPS. Is it possible to setup printing so that it directly accesses the remote print server? (asking for a service ticket for that server would succeed)

    Read the article

< Previous Page | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >