Support-Tool (SDK): Capture system information (Registry, Memory, etc.), Make a screenshoot, send an

Posted by Robert on Server Fault See other posts from Server Fault or by Robert
Published on 2010-03-12T09:29:23Z Indexed on 2010/03/12 9:37 UTC
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Windows

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support

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techsupport

I have the task to find or develop a support tool which has some very common (?) features:

Send the following data as a email or to ticket system, after clicking a button like "get system summary" or "create ticket"

Screen shoot
System Summary
Registry
Log-Files

Question(s): Are their any tools which have a similar functionality already (to buy or for inspiration). I their some kind of commercial or open source framework or tool set, which I can use as starting point or to customize?

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