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  • CodeStock 2012 Review: Eric Landes( @ericlandes ) - Automated Tests in to automated Builds! How to put the right type of automated tests in to the right automated builds.

    Automated Tests in to automated Builds! How to put the right type of automated tests in to the right automated builds.Speaker: Eric LandesTwitter: @ericlandesBlog: http://ericlandes.com/ This was one of the first sessions I attended during CodeStock 2012. Eric’s talk focused mostly on unit testing, and that the lack of proper unit testing can be compared to stealing from an employer. His point was that if you’re not doing proper unit testing then all of the time wasted on fixing issues that could have been detected with unit tests is like stealing money from employer. He makes the assumption that that time spent on fixing these issues could have been better spent developing new features that drive the business. To a point I can agree with Eric’s argument regarding unit testing and stealing from a company’s perspective. I can see how he relates resources being shifted from new development to bug fixes as stealing based on the fact that the resources used to fix bugs are directly taken from other projects. He also states that Boring/Redundant and Build/Test tasks should be automated because it reduces the changes of errors and frees up developer to do what they do best, DEVELOP! When he refers to testing, he breaks testing down in to four distinct types. Unit Test Acceptance Test (This also includes Integration Tests) Performance Test UI Test With this he also recommends that developers should not go buck wild striving for 100% code coverage because some test my not provide a great return on investment. In his experience he recommends that 70% test coverage was a very acceptable rate.

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  • suggestions for lonewolf dev setup

    - by d33j
    I'm looking for some suggestions for a better development setup. Background: I'm a crusty old software engineer (mostly java of late) and I have around 50 - 100 incomplete java projects scattered everywhere, usb keys, HDDs, and spanning across 5 or 6 computers etc, which have been put on hold for a few years (ie: family). I have no version control at home. I've been using IntelliJ for around 10 years, so that's the only constant. I'm thinking of nominating one machine as a headless server to put all my projects on, maybe a ubuntu box, that way It won't matter which device I'm on, all my projects can be accessed (and I don't have to waste time actually looking for them). I don't need to access code over the net. These are my own 'happy place' projects so I only work on them when I'm at home, however I can see the benefit of the tasking app being online, that way if I think of something while on public transport lets say, I can add it then & there, but it's not a requirement. I can wait until I get home to create tasks. Summary: So I need some sort of version control so I can rollback mistakes, and some sort of simple tasking software where I can assign tasks for myself later on when I get time. I use Subversion, Sonar, Jira and Crucible at work but I think it's a little bit of an overkill for me though. What do you suggest?

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  • Xorg becomes unkillable at 3AM

    - by chew socks
    Most nights, some time in the hour of 3AM my xorg process will increase to 100% cpu and gpu load will also increase to 100%. The process also becomes unkillable. I cannot sudo kill -9 it or get back control with sudo service lightdm restart. I also cannot switch to to a tty screen with ctrl + alt + f1. To reboot I have to log in with ssh, but this is not perfect because if I reboot while it is doing this my ZFS pool will fail to mount when it comes back up ( that is where my /home is ). Does anyone have any ideas as to why I can't stop and restart xorg, or even better, know why this is happening? Thanks NOTE: For anyone who comes looking for the same problem. I disabled catalyst AI and made it through the night. I've been up for 1 day 3 hours now. My record for this month is 2 days and 19 hours without a problem. My all time record is 6 days without a crash. I'll post here if it crashes again or I'm able to set a new record.

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  • What to do as a new team lead on a project with maintainability problems?

    - by Mr_E
    I have just been put in charge of a code project with maintainability problems. What things can I do to get the project on a stable footing? I find myself in a place where we are working with a very large multi-tiered .NET system that is missing a lot of the important things such as unit tests, IOC, MEF, too many static classes, pure datasets etc. I'm only 24 but I've been here for almost three years (this app has been in development for 5) and mostly due to time constraints we've been just adding in more crap to fit the other crap. After doing a number of projects in my free time I have begun to understand just how important all those concepts are. Also due to employee shifting I find myself to now be the team lead on this project and I really want to come up with some smart ways to improve this app. Ways where the value can be explained to management. I have ideas of what I would like to do but they all seem so overwhelming without much upfront gain. Any stories of how people have or would have dealt with this would be a very interesting read. Thanks.

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  • How bad would be to focus on iOS/Android development for an indie developer?

    - by kender
    After some time developing games for others I'm thinking of moving towards my own productions. My background is 10+ years of software development, with last 2 years spent on the iOS development (Objective-C and CoronaSDK). With my current experience in Corona I can quickly develop for iOS and Android systems. And this is something that I'm probably gonna do with several of the game ideas I have, at least for the prototype part. But - I'm wondering if it's not a bad idea to focus on those 2 systems only. After all there are other mobile platforms, there are PCs, Macs and Linux boxes... All of them having gamers using them. I was wondering if it wasn't a good idea to try some other SDK, giving me more flexibility when it comes to platform-independance. There's Unity3D (I think I can develop a 2D game in it though), there's MoAI from what I checked. I see a few options, not sure which one is best as I have little experience in this field (publishing own games): Stick with CoronaSDK for the whole time, release for iOS and Android platforms, screw other mobile devices and PCs, Use Corona for prototyping, then when the idea goes more into the "production" phase rewrite it in MoAI or Unity3D for more platforms support, Start with one of those 2 SDKs right now (which means the prototype phase will be delayed a bit, but after that I can jump right into real coding). Any clues here, what to do?

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  • Develop in trunk and then branch off, or in release branch and then merge back?

    - by Torben Gundtofte-Bruun
    Say that we've decided on following a "release-based" branching strategy, so we'll have a branch for each release, and we can add maintenance updates as sub-branches from those. Does it matter whether we: develop and stabilize a new release in the trunk and then "save" that state in a new release branch; or first create that release branch and only merge into the trunk when the branch is stable? I find the former to be easier to deal with (less merging necessary), especially when we don't develop on multiple upcoming releases at the same time. Under normal circumstances we would all be working on the trunk, and only work on released branches if there are bugs to fix. What is the trunk actually used for in the latter approach? It seems to be almost obsolete, because I could create a future release branch based on the most recent released branch rather than from the trunk. Details based on comment below: Our product consists of a base platform and a number of modules on top; each is developed and even distributed separately from each other. Most team members work on several of these areas, so there's partial overlap between people. We generally work only on 1 future release and not at all on existing releases. One or two might work on a bugfix for an existing release for short periods of time. Our work isn't compiled and it's a mix of Unix shell scripts, XML configuration files, SQL packages, and more -- so there's no way to have push-button builds that can be tested. That's done manually, which is a bit laborious. A release cycle is typically half a year or more for the base platform; often 1 month for the modules.

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  • When is it ever ok to write your own development tools? (editor into IDE)

    - by mario
    So I'm foremost using a text editor for coding. It's a very bare bones editor; provides mostly just syntax highlighting. But on rare occasions I also need to debug something. And that's when I have to resort to an IDE (mostly Netbeans, but got fiddly Eclipse/Aptana working as second fallback). For general use however IDEs feel not workable to me. It's a visual thing, being used to console UIs etc. And switching back and forth between a text editor and an IDE is slightly cumbersome too. That's why I'm considering extending the editor, not really into a full-fledged IDE - but at the very least integrate a debug feature. Since I'm working on PHP, it seems not that much effort. The DBGp allows to externalize a debug handler from the editor, so it's just minor integration work and figuring out how to shoehorn a breakpoint feature into the editor (joe btw). And while I've also got time to do that, I'm wondering if this is really worthwhile. In this case it's not a needed development tool. It's just for convenience. And the cause for doing it is basically just not liking the existing solution. While over time I might extend and adapt this debugger thing, it initially will be as circumstantial as Eclipse. It inevitably starts out as poor development tool. Furthermore there is likely not much reuse. (Okay, this is not an important point. Most such software exists sans much of a use case. And also obviously, similar extensions already exist for emacs and vim, so it cannot be completely pointless.) But what's a general guideline on attempting to conoct custom development tools, particularily if they are not really needed but satisfy personal preferences? (Usability enhancement not certain.)

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  • Implementing new required feature after software release

    - by TiagoBrenck
    Fake Scenario There is a software that was released 1 year ago. The software is to map and register all kind of animals on our planet. When the software was released, the client only needed to know the scientific name of the animal, a flag if it is in risk of extinction and a scale of dangerous(that is a fake software and specification, I don't want to discuss this here). There are already 100.000 animals records saved on DB. New Feature One year later, the client wants a new feature. It is really important to him to know the animals classes, and this is a required field. So he asks me to put a field to input the animal class, and this field is required. Or maybe where this animal was discovered. Problem I have already 100.000 recorded animals without a class or where it was discovered, but I need to insert a new column to storage this information and this column can't be null. I don't have a default value for this situation (there isn't a default animal class or where it was discovered). I don't want to keep the requirement rule only on my software, my DB must have this requirement too(I like to keep business rules on DB too). What are the alternatives to solve this situation? I am on a situation that this new feature cannot be previewed or reviewed for the existing records. The time already passed and I can't go back on time to get it

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  • Stop animation playing automatically

    - by Starkers
    I've created an animation to animate a swinging mace. To do this I select the mace object in the scene pane, open the animation pane, and key it at a certain position at 0:00. I'm prompted to save this animation in my assets folder, which I do, as maceswing I then rotate the mace, move the slider through time and key it in a different position. I move the slider through time again, move the object to the original position and key it. There are now three things in my assets folder: maceswing appears to be my animation, but I have no idea what Mace Mace 1 and Mace 2 are. (I've been mucking around trying to get this working so it's possible Mace 1 and Mace 2 are just duplicates of Mace. I still want to know what they are though) When I play my game, the mace is constantly swinging, even though I didn't apply maceswing to it. I can't stop it. People say there's some kind of tick box to stop it constantly animating but I can't find it. My mace object only has an Animator component: Unticking this component doesn't stop the animation playing so I have no idea where the animation is coming from. Or what the Animator component actually does. I don't want this animation constantly playing. I only want it to play once when someone clicks a certain button: var Mace : Transform; if(Input.GetButtonDown('Fire1')){ Mace.animation.Play('maceswing'); }; Upon clicking the 'Fire1' button, I get this error: MissingComponentException: There is no 'Animation' attached to the "Mace" game object, but a script is trying to access it. You probably need to add a Animation to the game object "Mace". Or your script needs to check if the component is attached before using it. There is no 'Animation' attached to the "Mace" game object, and yet I can see it swinging away constantly. Infact I can't stop it! So what's causing the animation if the game object doesn't have an 'Animation' attached to it?

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  • Cannot boot after installing ubuntu on lenovo x120e

    - by tutysara
    I have installed ubuntu 11.10 on my x120e using amd64 alternate iso image. The installation went fine, but it is having issues while booting after a successful installation, it says - "No Operating System Found". I followed the instruction at - help.ubuntu.com/community/X120e#Installation to purge grub-efi and installed grub-pc, even then I couldn't boot into ubuntu.(got the same "No Operating System Found") This is the file from boot-repair with this setup - http://pastebin.ubuntu.com/926556/ Then I asked in #ubuntu and they suggested me to create a bios-boot partition, I was not very comfortable with the solution they had suggested but gave it a try anyhow. I re-sized my initial partition and made 4 MB free space in the beginning of the partition and had set the flag bios_grub. Re-installed ubuntu 11.10 this time using amd64 desktop iso image file. Installation went fine as before but finally this time also the system didn't boot, it gave the same - "No Operating System Found" message. In BIOS I have the settings as to use both (Legacy and UEFI) and with UEFI tried first. This is the boot-repair file from my latest setup - http://pastebin.ubuntu.com/926761 Any help/suggestions are appreciated.

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  • How to stay creative when going through tough emotional times (divorce, family death, etc)? [closed]

    - by gaearon
    Hi everyone. I believe this is not a duplicate of motivation question because I want to especially emphasize the emotional breakdown. You may conquer lack of motivation by working harder and getting through the dip, however this was not the case when I was separating with my girlfriend. I actually liked the project, it was (and it still is!) my first programming job at an amazing workplace and I wasn't being pressured in any way but I found myself absolutely unable to code, blankly staring at the screen, my thoughts disorganized, the feeling of emptiness all in my chest. I could perform some straightforward coding but anything that involves creative thinking, designing abstractions, solving new problems and, worst of all, fixing bugs in legacy code, completely wiped out my brain to the point I started avoiding work, which I never have done before. Coffee only used to make it worse. Eventually I got over that, and I remember the happy day I solved a problem elegantly and thought—hell, first time in a month! Thankfully the project wasn't top priority and I had the time to catch up. I wonder now, was there any other way to boost my productivity back then? I bet people would say I should've taken a break—and I think I really should have—but what if I needed the money? Didn't want to lose my job? Are there any ways to trick your brain into being creative despite emotional losses? From your experience, would it be worth talking to my boss, collegues?

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  • Should I build a multi-threaded system that handles events from a game and sorts them, independently, into different threads based on priority?

    - by JonathonG
    Can I build a multi-threaded system that handles events from a game and sorts them, independently, into different threads based on priority, and is it a good idea? Here's more info: I am about to begin work on porting a mid-sized game from Flash/AS3 to Java so that I can continue development with multi-threading capabilities. Here's a small bit of background about the game: The game contains numerous asynchronous activities, such as "world updating" (the game environment is constantly changing based on a set of natural laws and forces), procedural generation of terrain, NPCs, quests, items, etc., and on top of that, the effects of all of the player's interactions with his environment are programmatically calculated in real time, based on a set of constantly changing "stats" and once again, natural laws and forces. All of these things going on at once, in an asynchronous manner, seem to lend themselves to multi-threading very well. My question is: Can I build some kind of central engine that handles the "stacking" of all of these events as they are triggered, and dynamically sorts them out amongst the available threads, and would it be a good idea? As an example: Essentially, every time something happens (IE, a magic missile being generated by a spell, or a bunch of plants need to grow to their next stage), instead of just processing that task right then and adding the new object(s) to a list of managed objects, send a reference to that event to a core "event handler" that throws it into a stack of all other currently queued events, which then sorts them out and orders them according to urgency, splits them between a number of available threads for as-fast-as-possible multithreaded execution.

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  • Problem with alleg42.dll / program crashes / Allegro & Codeblocks

    - by user24152
    I'm having a serious problem with allegro. The program should display random pixels on the screen and when I build and run it I get the following error message: Below is the full code of my program: #include <stdio.h> #include <stdlib.h> #include <time.h> #include "allegro.h" #define Text_Color_Red makecol(255,0,0) int main() { int ret; int color_depth = 32; int x; int y; int red; int green; int blue; int color; //init allegro allegro_init(); //install keyboard install_keyboard(); //set color depth to 32 bits set_color_depth(color_depth); //init random seed srand(time(NULL)); //init video mode to 640 x 480 ret = set_gfx_mode(GFX_AUTODETECT_WINDOWED,640,480,0,0); if(ret !=0) { allegro_message(allegro_error); return 1; } //Display string textprintf(screen,font,0,0,10,0,Text_Color_Red,"Screen Resolution is: %dx%d -- Press ESC to quit !",SCREEN_W,SCREEN_H); //display pixels until ESC key is pressed //wait for keypress while(!key[KEY_ESC]) { //set a random location x = 10 + rand() % (SCREEN_W-20); y = 10 + rand() % (SCREEN_H-20); //set a random color red = rand() % 255; green = rand() % 255; blue = rand() % 255; color = makecol(red,green,blue); //draw the pixel putpixel(screen, x, y, color); } //quit allegro allegro_exit(); } END_OF_MAIN() Error message: AllegroPixels1.exe has encountered a problem and needs to close. We are sorry for the inconvenience. Error signature: AppName: allegropixels1.exe AppVer: 0.0.0.0 ModName: alleg42.dll ModVer: 4.2.3.0 Offset: 0006c05c I am using Windows XP inside a virtual machine under Parallels 7.0

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  • Reduce weight in healthy way

    - by krnites
    This post is my daily summary of activities that I am going to take to reduce my overall weight by 15 lbs. I am not an overweight person as per my height of 5.11 I have decent weight of 178.4 and good body build. But from a long time(approx 3 month) I am thinking of getting 2-3 abs (note not 6 abs) and reducing my weight to below 170 ( which I was 2 years ago). This post will work as my daily diary of what I ate, what exercises I did, what apps/software I used to monitor my weight loss. Sometime it will not contain much information but some time when I will research will contain information for people who really want to reduce weight. My current target for next few week is to run 2.5 miles everyday under 30 minutes. Eat a lot of fruits and vegetable. No burger or tacos. No meat either fat or lean. And checking body weight after every four hour. Here are reading for today10:00 AM  - 178.22:00 PM    - 178.4I have already ran for 2 miles in 25 minutes, did a little bit of shoulder exercise and had eaten small bowl of vegetable biryani and two bread.I hope this post and all coming post will give the reader the first hand experience of a person who had read every blog and articles related to reducing weight and now trying to do it by implementing all of them by self. My approach will be a healthy way of reducing weight, I am not going to starve my self or going to eat only fruits all day. I will enjoy all the food item that I like to eat and will work hard on my body. This way I will / reduce the weight naturally and will increase the flexibility, durability and immunity of my system /body.

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  • The last word on C++ AMP...

    - by Daniel Moth
    Well, not the last word, but the last blog post I plan to do here on that topic. Over the last 12 months, I have published 45 blog posts related to C++ AMP on the Parallel Programming in Native Code, and the rest of the team has published even more. Occasionally I'll link to some of them from my own blog here, but today I decided to stop doing that - so if you relied on my personal blog pointing you to C++ AMP content, it is time you subscribed to the msdn blog. I will continue to blog about other topics here of course, so stay tuned. So, for the last time, I encourage you to read the latest two blog posts I published on the team blog bringing together essential reading material on C++ AMP Learn C++ AMP - a collection of links to take you from zero to hero. Present on C++ AMP - a walkthrough on how to give a presentation including slides. Got questions on C++ AMP? Hit the msdn forum! Comments about this post by Daniel Moth welcome at the original blog.

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  • share distribution question

    - by facebook-100000781341887
    Hi, I just developed a facebook game(mifia like), but the graphic I make is not good, because it is reference with some existing photo, trace with AI, and coloring it. Therefore, I invite my friend to join me, he is a graphic designer, own a company with his friend (I know both of them), for the share, I expect at least 70% for me, and at most 30% for them (both of them want to join). Therefore, they give me a counter offer, 60% for me and 40% for them, of course, I feel their counter offer is unacceptable because they only build the image in part time, and all the other work just like coding, webhosting...etc, is what I do in full time. Why they said they worth 40% is that they will make a good graphic, they can provide a advertise channel(on local magazine), etc... Actually, I don't think the game need advertisement on local magazine because the game is not target for local... Please give me some comments on this issue(is the share fair? what is the importance of the image of the game, is it worth more than 30%), or can anyone share the experience on this. Thanks in advance.

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  • Using C++ but not using the language's specific features, should switch to C?

    - by Petruza
    I'm developing a NES emulator as a hobby, in my free time. I use C++ because is the language I use mostly, know mostly and like mostly. But now that I made some advance into the project I realize I'm not using almost any specific features of C++, and could have done it in plain C and getting the same result. I don't use templates, operator overloading, polymorphism, inheritance. So what would you say? should I stay in C++ or rewrite it in C? I won't do this to gain in performance, it could come as a side effect, but the idea is why should I use C++ if I don't need it? The only features of C++ I'm using is classes to encapsulate data and methods, but that can be done as well with structs and functions, I'm using new and delete, but could as well use malloc and free, and I'm using inheritance just for callbacks, which could be achieved with pointers to functions. Remember, it's a hobby project, I have no deadlines, so the overhead time and work that would require a re-write are not a problem, might be fun as well. So, the question is C or C++?

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  • Computer suddenly won't boot - stops at a flashing prompt

    - by Dave M G
    I have been running Ubuntu on my computer for a long time, and I have been using 11.10 since it became available in October. Suddenly, this morning, when I rebooted, the computer would not reach the log in screen. I go through the standard POST boot sequence, and I also get a splash screen for my Nvidia graphics card, so at least most of the hardware seems to be working. After that, all I get is a flashing text prompt - one blinking white underline character on a screen that is otherwise completely blank. I don't think it is even reaching GRUB. No key input is possible. I have tried various key combinations to try and initiate some kind of interface, be it command line or anything else. The only key combination that works is [CTRL]+[ALT]+[Delete] to reboot. I realize this is likely to be a hardware problem, but it could be an Ubuntu problem(?), so I'm hoping for a specific set of troubleshooting steps so I can diagnose and repair this issue. My current suspicion is that one of the drives in my 2 disk software RAID has failed (even though they should be too new for that). However, this computer is critical to my work, so I'd like to invite advice on any possibilities so as to waste as little time as possible in fixing this machine.

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  • Browser automatically refreshes and Home folder window opens

    - by Vikash
    I am facing a very strange problem. Out of the blue, my browser starts refreshing itself infinitely. My first guess was firefox is messing up. I installed chrome. But, it happens in chrome as well. Other than that, sometimes my home folder automatically opens and keep opening itself infinitely. My next guess was Mouse is faulty. Replace the mouse - but same things. This happens even if I remove my keyboard. What can be the reason? This started happening after I installed Ubuntu 10.10 few days back. Earlier on windows, everything was working fine. So, I am a bit skeptical to assume that this is a hardware fault. How to fix this problem? UPDATE: xev gives this kind of result: KeyPress event, serial 36, synthetic NO, window 0x4200001, root 0xb8, subw 0x0, time 29897358, (237,791), root:(1252,842), state 0x10, keycode 65 (keysym 0x20, space), same_screen YES, XLookupString gives 1 bytes: (20) " " XmbLookupString gives 1 bytes: (20) " " XFilterEvent returns: False KeyRelease event, serial 36, synthetic NO, window 0x4200001, root 0xb8, subw 0x0, time 29897603, (237,791), root:(1252,842), state 0x10, keycode 65 (keysym 0x20, space), same_screen YES, XLookupString gives 1 bytes: (20) " " XFilterEvent returns: False

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  • Caching by in-memory dictionaries. Are we doing it all wrong?

    - by user73983
    This approach is pretty much the accepted way to do anything in our company. A simple example : when a piece of data for a customer is requested from a service, we fetch all the data for that customer(relevant part to the service) and save it in a in-memory dictionary then serve it from there on following requests(we run singleton services). Any update goes to DB, then updates the in memory dictionary. It seems all simple and harmless but as we implement more complicated business rules the cache gets out of sync and we have to deal with hard to find bugs. Sometimes we defer writing to database, keeping new data in cache till then. There are cases when we store millions of rows in memory because the table has many relations to other tables and we need to show aggregate data quickly. All this cache handling is a big part of our codebase and I sense this is not the right way to do it. All of this juggling adds too much noise to the code and it makes it hard to understand the actual business logic. However I don't think we can serve data in a reasonable amount of time if we have to hit the database every time. I am unhappy about the current situation but I don't have a better alternative. My only solution would be to use NHibernate 2nd level cache but I have nearly no experience with it. I know many campanies use Redis or MemCached heavily to gain performance but I have no idea how I would integrate them into our system. I also don't know if they can perform better than in-memory data structures and queries. Are there any alternative approaches that I should look into?

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  • Windows Phone Camp Hands On Accelerator Lab in Dallas

    - by Bill Osuch
    Microsoft is hosting another Windows Phone Accelerator lab this December 13-15 in Dallas: Do you have the next million dollar idea that you just can’t find the time to finish?  Do you already have an app for Android and iPhone that you want to expand into new markets?    It’s time to turn your napkin sketches and leverage your hard work into real, sellable apps for Windows Phone in ONE WEEK!  Join us for a special Windows Phone event you don’t want to miss - Windows Phone Accelerator!    In this 3-day developer retreat, we will have experts on hand to help you build, test, pitch, and deploy your app into the Windows Phone Marketplace.  You will have hands on technical assistance, Marketplace subscriptions, and developer phones for testing.    It’s a great chance to get step-by-step advice from Microsoft and community experts and all you have to do is bring your existing app or app idea that you are ready to build.   Seating is limited and registration is not guaranteed.  Get your spot today!   Agenda: Tuesday, 9am-5pm Kick-off Open Lab; 1:1 Meetings   Wednesday, 8:30am-6pm Open Lab; 1:1 Meetings   Thursday, 8:30am-1pm Open Lab; 1:1 Meetings   Thursday, 1pm - 3pm App pitches & Giveaways Register at this link

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • Optimising website IP for location

    - by Liam Sorsby
    From my understanding of SEO, websites are optimised for the current location of their IP address. For example if xxx.xxx.xxx.xx resolves to the UK then you are more likely to get higher rankings in the UK then you are in the USA. However, my query is when you use a CDN you are storing a cached version of your website across multiple servers at strategic locations across the globe to reduce load time in locations that your trying to target. Now if you use a CDN and geo-locate the website URL then it only resolves back to the USA (where our IP address resolves too) but it doesn't say it resolves to any other countries. As far as I know you can have multiple IP address resolving to one domain (from different countries). Do CDN's really help to optimise the location of your website or are they soley meant to optimise load time? Is there a better way to optimise for multiple countries with regards to the resolution of the IP address? Are VPN's as per this post here relevant to this? Any advice would be helpful.

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  • 11.10 install hangs at different places

    - by TreefrogInc
    I've been trying to install Oneiric for some time now, and I've looked everywhere for a solution to the problems I've been having. So far, I've attempted four times to install it, so now I'm up to a point of panic. So I grabbed the 11.10 x64 iso from the website, and after verifying that the md5 hash is correct, I burned that onto my last remaining clean CD. On my first attempt, everything went perfectly up to the middle of the installation, and the progress bar stopped when it said: "configuring target system." I could do everything else, only the installation seemed to have stopped. After I googled my problem, I went and used the "check disc for errors" option, which said everything was fine. Then I tried the installation again, only this time, I selected "Install Ubuntu Now" instead of the "try before installing". Again, the same problem. My second and third tries didn't even reach the installation phase. It just stopped at the 5 blinking dots and never went any further. I used the same non-rewritable cd for all the attempts, as the error check didn't show any problems and because I'm currently out of usable cds. System: Core i3 CPU @ 3.4 GHz, 500 GB HDD (250g used for Win7, 70g used for preexisting system partitions, 180g unallocated).

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  • Is Akka a good solution for a concurrent pipeline/workflow problem?

    - by herpylderp
    Disclaimer: I am brand new to Akka and the concept of Actors/Event-Driven Architectures in general. I have to implement a fairly complex problem where users can configure a "concurrent pipeline": Pipeline: consists of 1+ Stages; all Stages execute sequentially Stage: consists of 1+ Tasks; all Tasks execute in parallel Task: essentially a Java Runnable As you can see above, a Task is a Runnable that does some unit of work. Tasks are organized into Stages, which execute their Tasks in parallel. Stages are organized into the Pipeline, which executes its Stages sequentially. Hence if a user specifies the following Pipeline: CrossTheRoadSafelyPipeline Stage 1: Look Left Task 1: Turn your head to the left and look for cars Task 2: Listen for cars Stage 2: Look right Task 1: Turn your head to the right and look for cars Task 2: Listen for cars Then, Stage 1 will execute, and then Stage 2 will execute. However, while each Stage is executing, it's individual Tasks are executing in parallel/at the same time. In reality Pipelines will become very complicated, and with hundreds of Stages, dozens of Tasks per Stage (again, executing at the same time). To implement this Pipeline I can only think of several solutions: ESB/Apache Camel Guava Event Bus Java 5 Concurrency Actors/Akka Camel doesn't seem right because its core competency is integration not synchrony and orchestration across worker threads. Guava is great, but this doesn't really feel like a subscriber/publisher-type of problem. And Java 5 Concurrency (ExecutorService, etc.) just feels too low-level and painful. So I ask: is Akka a strong candidate for this type of problem? If so, how? If not, then why, and what is a good candidate?

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