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• CRM at Oracle Series: Do Not Call & Do Not Email

  - by tony.berk

  Who you gonna call? Or not call! Sorry, just kidding, this isn't a movie blog! Do Not Call is an important topic for all businesses as there are government regulations that can lead to significant fines, and of course, possible damage to your brand. Oracle leverages Siebel CRM to develop an effective solution to address the Do Not Call and Email Permissible Use requirements. The application uses the Contacts functionality to manage communication preferences, which when defined, centrally synchronizes all contact records that share the same phone number and email address. Additionally, the relevant information is masked so Oracle employees cannot accidentally reach out to the contact. Therefore, the solution ensures that we are compliant with regulations, enables us to respect individuals' communication preferences and provides an audit trail of changes to their preferences. Today's CRM at Oracle slidecast discusses the requirements, highlights benefits and provides screen shots of the solution. CRM at Oracle Series: Do Not Call & Do Not Email Click here to learn more about Siebel CRM and other Oracle CRM products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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• 4th International SOA Symposium + 3rd International Cloud Symposium by Thomas Erl - call for presentations

  - by Jürgen Kress

  At the last SOA & Cloud Symposium by Thomas Erl the SOA Partner Community had a great present. The next conference takes place April 2011 in Brazil, make sure you submit your papers. The International SOA and Cloud Symposium brings together lessons learned and emerging topics from SOA and Cloud projects, practitioners and experts. The two-day conference agenda will be organized into the following primary tracks: SOA Architecture & Design SOA & BPM Real World SOA Case Studies SOA & Cloud Security Real World Cloud Computing Case Studies REST & Service-Orientation BPM, BPMN & Service-Orientation Business of SOA SOA & Cloud: Infrastructure & Architecture Business of Cloud Computing Presentation Submissions The SOA and Cloud Symposium 2010 program committees invite submissions on all topics related to SOA and Cloud, including but not limited to those listed in the preceding track descriptions. While contributions from consultants and vendors are appreciated, product demonstrations or vendor showcases will not be accepted. All contributions must be accompanied with a biography that describes the SOA or Cloud Computing related experience of the presenter(s). Presentation proposals should be submitted by filling out the speaker form and sending the completed form to [email protected]. All submissions must be received no later than January 31, 2010. To download the speaker form, please click here. Specially we are looking for Oracle SOA Suite and BPM Suite Case Studies! For additional call for papers please visit our SOA Community Wiki.   For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Symposium,Cloud Symposium,Thomas Erl,SOA,SOA Suite,Oracle,Call for papers,OPN,BPM,Jürgen Kress

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• OPN Specialized Webcasts - Everything You Need to Know - April 2010

  - by Claudia Costa

  Oracle presents a new series of webcasts hosted by renowned experts that will help you make the most of the exciting New OPN Specialized program. The webcasts will provide you with everything you need to know about "What is the OPN Specialized program?" and "How to become Specialized in the Technology and Application Products", plus there will be a live Question and Answer session. Attend the webcasts and discover how to differentiate your business from the competition with the OPN Specialized Program. Please select the topic and date of your interest and obtain the conference details: ·         What is the OPN Specialized program? March 16th and April 6th 2010: Click here for call details. ·         How to become Specialized in the Technology products portfolio?March 23rd and April 13thClick here for call details. ·         How to become Specialized in the Applications products portfolio? March 30th and April 20thClick here for call details. PARTICIPATE, and take advantage of the special promotional pricing available for a limited time only.  -------------------------------------------------------   Para mais informações por favor contacte: Melissa Lopes 214235194

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• Linux: close a program with command line (not kill it)

  - by CodeNoob

  Some applications only allow one running instance (like eclipse, if you want to use the same workspace). So if I log in from another location, I have to kill/close the application that was open when I previously logged in from another location. I always use kill command to kill the running process. But, if you kill a process, it might not save some states that are useful for future usage. However, if you "close" it properly byclicking on the close button, for example, it will save the states properly. Is there a way to properly "close" an application from command line? I know this can vary from applications, so let's be a bit more generic: how to send a signal to another running application, and this signal works just as if we click the "close" button in the top bar? thanks!

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• Pysdm has disabled my ability to write to my storage partition

  - by Atlas

  I have a dual boot setup with Windows 7 and Mint 13 Cinnamon. As well as their respective partitions I also have a large one (NTFS) for storing all my music, videos, documents etc. I downloaded pysdm as I was told it would enable me to configure Linux to auto-mount my storage partition. It has indeed been helpful in auto-mounting my storage. However, since installing it I can no longer write to the partition which makes 500GB of my hard drive utterly useless! I've tried to unselect the "Mount file system in read only mode" option, but the program keeps re-checking it after I close that window (and even when I click apply). Why is it doing this and how can I get it to recognise that I need to read AND write on that partition?

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• ?Portal Content Personalization

  - by john.brunswick

  To make the most effective use of a portal and content management platform, personalization is a critical component of delivering the most value to end users. Regardless of what type of constituents you may be serving, content relevance is critical to support business goals like self-service, communication within a geographically distributed organization, lead generation and customer loyalty effectively. This especially holds true when serving external parties, as they generally have a lower threshold for digging through your site to locate a particular item of interest and are apt to leave or dial a helpdesk if their efforts cannot locate the relevant information. Optimal delivery of content can be achieved through a variety of methods, but it is generally a blend of security and filtering via meta data that can drive the most return with the least amount of upfront effort and ongoing upkeep. In a portal environment various platform components have their strong suits and by combining the capabilities of enterprise portal and content platforms much of the groundwork for personalization can be achieved in a configuration-based manner. In our discussion we will cover terminology and concepts, example scenarios and technical implementation strategies to help showcase how personalization of content can be achieved within a portal from a technical and strategic standpoint. Read on to better understand the chart below and the components at our disposal to personalize content delivery. Read on... click here to view a full size chart

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• Enable automatic driver install in Windows XP

  - by Peter

  When Windows detects new hardware (be it graphic card or USB Peripheral) it automatically installs driver and if it can't find a driver it shows "Found New hardware wizard" that allows you to manually select a driver. My problem is that this "Found New hardware wizard" shows up every time when I plug a new device and I have to click Next Next Next.. until it finishes installation. It's just like in Windows 98 ;) I want to fix it to the way it's supposed to be. It's got nothing to do with "Windows Update" and "Driver Signing" settings in "System properties - Hardware" tab, those are on default settings. Here is the same problem I have, but those replies ale completely useless

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• How do I change the URL handler for Apple Mail?

  - by Alex Reynolds

  When I highlight and right-click on text in an email message in Apple Mail 4.4 (1082), I can select "Search in Google". Despite having either Google Chrome or Mozilla Firefox set as my default web browser within Apple Safari 5.0.3 (6533.19.4) preferences, Apple Mail will open Safari, then open a new window in Safari with the search results. How do I change the default URL handler in Apple Mail, so that searches are opened in my default browser? Or is this a known bug? Thanks for your advice!

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• How to remove 'ApacheMonitor.exe' from notification area

  - by ekaj

  For some reason I had 2 instances of Apache running, and I have no idea how. I also had two instances of ApacheMonitor.exe showing in the "Notification Area Icons" place when you right click on your taskbar and go to properties. To fix the multiple instance issue, I deleted Apache completely and uninstalled the service (I did not use the .msi, I install from a .zip). Anyways, Everything from Apache is gone except the two things in the Notification Area Icon page. Does anyone know how to remove these two icons? I have completely uninstalled Apache, cleaned my registry with CCleaner, and rebooted. Does anyone have any other suggestions? Despite what the picture says, I do NOT have Apache installed, and it is not running.

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• Can I install visual studio 2012 side by side with 2010?

  - by AMgdy

  Can I install Microsoft Visual Studio Ultimate 2012 RTM side by side with Visual Studio Ultimate 2010 on Windows 7? Because I tried to install it and I just got the splash screen for the installer then I got the following error: Setup detected an issue during the operation. Please click below to check for a solution and help us improve the setup experience. And nothing happens! no solution found! although I've setup the same copy into Windows 8 successfully. Any Ideas?

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• path problem with mod_rewrite, XDebug, PDT, XAMPP and Windows XP

  - by Delirium tremens

  My mod_rewrite turns accounts/create into index.php?folder=accounts&action=create, but pdt ignores it, so when I try to start a PHP Script debug session, I have to type a folder location in the file field and pdt doesn't accept. When PDT auto generates the URL for the PHP Web Page debug session, I go to http://localhost/myframe/index.php?XDEBUG%5FSESSION%5FSTART=ECLIPSE%5FDBGP&KEY=12569067976875, but myframe is in the frameworks folder, so I get a 404 error. When I check a breakpoint, uncheck Auto Generate, add frameworks before myframe in URL, set Start Debug from http://localhost/frameworks/myframe/accounts/create in Advanced and click Debug, the debugger doesn't stop at the breakpoint.

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• Ignoring Robots - Or Better Yet, Counting Them Separately

  - by [email protected]

  It is quite common to have web sessions that are undesirable from the point of view of analytics. For example, when there are either internal or external robots that check the site's health, index it or just extract information from it. These robotic session do not behave like humans and if their volume is high enough they can sway the statistics and models.One easy way to deal with these sessions is to define a partitioning variable for all the models that is a flag indicating whether the session is "Normal" or "Robot". Then all the reports and the predictions can use the "Normal" partition, while the counts and statistics for Robots are still available.In order for this to work, though, it is necessary to have two conditions:1. It is possible to identify the Robotic sessions.2. No learning happens before the identification of the session as a robot.The first point is obvious, but the second may require some explanation. While the default in RTD is to learn at the end of the session, it is possible to learn in any entry point. This is a setting for each model. There are various reasons to learn in a specific entry point, for example if there is a desire to capture exactly and precisely the data in the session at the time the event happened as opposed to including changes to the end of the session.In any case, if RTD has already learned on the session before the identification of a robot was done there is no way to retract this learning.Identifying the robotic sessions can be done through the use of rules and heuristics. For example we may use some of the following:Maintain a list of known robotic IPs or domainsDetect very long sessions, lasting more than a few hours or visiting more than 500 pagesDetect "robotic" behaviors like a methodic click on all the link of every pageDetect a session with 10 pages clicked at exactly 20 second intervalsDetect extensive non-linear navigationNow, an interesting experiment would be to use the flag above as an output of a model to see if there are more subtle characteristics of robots such that a model can be used to detect robots, even if they fall through the cracks of rules and heuristics.In any case, the basic and simple technique of partitioning the models by the type of session is simple to implement and provides a lot of advantages.

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• Copy-paste stops working on Windows 7

  - by earlyadopter

  Copy-paste functionality stops working after about an hour after each reboot on a Windows 7 64-bit system. Running Google Chrome (with gmail and few other tabs open like Calendar, Reader), MS Outlook (which I don't think has anything to do with the problem — I saw it when outlook was off as well), iTunes (9.1.1.12 if it matters). Would appreciate hints where and what for to look in a registry, and ideas for possible fix. That is not an Internet Explorer problem (I don't even run it) — it happens in all applications. Neither Ctrl-C/Ctrl-V nor context menu right-click Copy-Paste (actually, nothing happens on Copy, so there is nothing in a clipboard to Paste) are working. Drag-and-Drop (where supported) continues working though.

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• Windows Color Calibrator Does Not Retain Color Settings

  - by Zian Choy

  When I try to calibrate the monitor using Windows 7's color calibrator, the monitor rejects changes to the color settings. For example, one of my monitors has a blueish tinge. If I click my mouse to tone down the blue and then let go of my mouse the monitor will go back to being blueish. At the moment, I am getting around the problem by using the color controls in the monitor's on screen displays. How can I get the color calibrator to work? Update: I tried checking the color settings in the ATI Radeon Catalyst Control Center and noticed that I can't do anything. The "Reactivate ATI color controls" button keeps flashing and any changes I try to make are discarded instantly.

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• Revamped Google Webmaster Tools

  With a positive surprise I realized today that Google's Webmaster Tools had some minor overhauling and provide some more details than before. Most obvious are the changes on the dashboard where the Top Search Queries now provide information about impressions and clicktroughs instead of the rankings before. Only the links of the search expressions are missing. It seems that the Top search queries were in the focus of this update. The section is now spiced with detailed graphs about what happened during selectable periods on your site. Well, seems that the Webmaster Tools mimic a stripped-down version of Google Analytics... I was very pleased by the details that are offered when you click on a single query term. Really nice to see the search rankings and your responsible URLs at the same time. Before, you had to put two browser instances side-by-side to achieve this kind of overview. Personally, I like the approach to visualize statistics the way Google or other providers do. It gives you a quick and informative overview, and enables you to dig further into details about peaks and lows on your visits, page impressions or clickthroughs.

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• Enter key on Mac OS X renames files instead of launching

  - by Matt

  On my Mac when I hit the "enter" key on a file on my desktop or in the finder, it enters the "rename file" mode. 1) How do you actually "launch" or "open" (i.e. double click) the file with only the keyboard? In Windows, the Enter key does this. 2) Is there a way to map the Enter key to do this in Mac instead of rename? Honestly, it makes little sense to me. I mean, how often do you rename something? Once, maybe. How often do you open something? Lots and lots of times.

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• Nintex workflow tips and tricks

  - by ybbest

  Here are some Nintex 2010 workflow related tips and tricks and I will keep updating them. 1. How to add a link in email using Nintex. a. Go to the insert tab and select Link b. Select the url you’d like to set for the link c. After you have done this , you will see the Link is inserted into the email. 2. How to make the Flexi task reject option called “Decline” and make the comments mandatory. a. Open the  Flexi task action config prompt as shown below b.Click on the edit icon and change the settings from TO 3. When saving or publishing Nintex workflow and receiving the following errors: Server was unable to process request. —> The file hxtp://../NintexWorkflows/Workflowname/Workflowname.xoml is checked out for editing by Domain/Username. To Fix it , you can perform the following steps: a.In the publish dialogue, uncheck “Overwrite existing version” and rename the workflow. b.Delete the old workflow which was checked out c.Publish the new workflow again with the old name d.Delete the “temporary” workflow again

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• Eclipse dissapears when minimized and will not come back (12.04 Unity)

  - by Kevin

  I have Ubuntu 12.04 x64 running Unity3d. I downloaded Eclipse from eclipse.org (not the software center) and created a desktop using gnome-desktop-item-edit. The resulting file is below, and I added it to the launcher on the left of the screen by dragging that file on. #!/usr/bin/env xdg-open [Desktop Entry] Version=1.0 Type=Application Terminal=false Icon[en_US]=/home/kevin/eclipse/icon.xpm Name[en_US]=Eclipse Exec=/home/kevin/eclipse/eclipse Name=Eclipse Icon=/home/kevin/eclipse/icon.xpm#!/usr/bin/env xdg-open However, when I minimize eclipse, eclipse disappears. There is no arrow to the left of the icon in the launcher like usual. And when I click on the launcher again, it tries to relaunch eclipse instead of bringing back the one that was minimized. Eclipse also does not show up when I alt-tab. I know it is still running because I can see it running with the system monitor. Note that Eclipse works properly until it is minimized. I have observed this behavior on two different computers now. Does anyone know how to fix it?

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• IIS7 Default Document not working

  - by TooFat

  I have a website running on IIS 7 that has the default document on the Web Site Level set to only index.php. If I right click on the Web Site in IIS Manager and select Explore I see that the index.php file is there. If I just browse to the web site like http://my.site.com I get the default IIS 7 logo with "Welcome" in a bunch of diff languages. If I go to http://my.site.com/index.php it brings up the site just fine. I have stopped and started the Web Site and ran iisreset but still no luck. The Default Document Section of Web.config looks like this <defaultDocument> <files> <clear /> <add value="index.php" /> </files> </defaultDocument> What am I missing?

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• Use trackball to scroll, zoom, etc

  - by filledvoid

  I've got a Logitech Marble Trackball (which is great, btw). By setting one of the extra buttons as a "middle" mouse button, when I click it, many apps (like browsers) will start "scrolling mode" so that moving the trackball will scroll up and down. Most of the time, this is sufficient, but I figure it would be way cooler if I could have several "modes" to do different things like zooming, panning, rotating (particularly in GIMP). Then when I hold CTRL, CTRL+SHIFT, or some such, it would enter a new mode, and the trackball would behave differently. I found a couple questions similar to this that suggest using AutoHotKey, but I haven't found an example script to do this, nor can I find out to track mouse movements within AHK. Any pointers? hotkey for scrollwheel remedy for a no scroll wheel trackball? Thanks!

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• How to run adb command through a script

  - by Outride

  As the title says, I'm trying to find how to run adb commands through a pre-written script (such as how .bat and .vbs files work) so I can make a semi automatic program to pull some files from my android phone whenever I click on the launch.bat which launches a line of program to go through the phone and find certain files. I know the script line: adb pull /data/data/kik.android/databases/ %drive%\All\Database This copies all the files in this specific database into the flash drive's folder "Database" under the "All" folder. But, how could i make it so that the adb program looks through the phone and finds other files, and how could i pull the specific files, rather than pulling the entire folder?

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• Windows Vista wont recognize SSD drive

  - by Spiros

  I just bought an SSD drive for my Vista (32bit) box (120GB OCZ Agility 3). Unfortunately windows vista won't display it in the my computer window, and generally wont let me work on it. However, the bios recognizes the SSD drive correctly, and when I go on the windows device manager the drive is there as well. I can see the device properties. On the volumes, when I click on populate, I have: Disk: Disk1 Type: Uknown Status: not initialized Partition style: not avaiable Unallocated space: 0MB Reserved space: 0MB Any ideas what could be wrong? Thanks

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• Active Desktop cannot be restored on Win XP

  - by Phil.Wheeler

  This is more of a major annoyance than anything that's stopping me from doing my work, but I somehow seem to have had Active Desktop on my work XP machine get corrupted and now can't get it back working again. I've tried browsing to C:\Documents and Settings\%my-user-name%\Application Data\Microsoft\Internet Explorer and changing, deleting or replacing the Desktop.htt file, but it's not achieving anything. The error I was previously getting when trying to click the "Restore my active desktop" button was: Internet Explorer Script Error An error has occurred in the script on this page. Line: 65 Char: 1 Error: Object doesn't support this action Code: 0 URL: file://C:/Documents%20and%20Settings//Application %20Data/Microsoft/Internet%20Explorer/Desktop.htt Any ideas?

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• Use external speakers with laptop hooked to separate monitor?

  - by lhan16

  I have a laptop with a set of external speakers hooked up to it on my computer desk. The speakers use the standard 3.5mm audio (headphones) jack. The speakers work fine, but I've recently added a separate monitor to my laptop via HDMI. With the monitor hooked up to my laptop and the speakers still hooked up to the laptop, sound will only come out of the built-in monitor speakers. When I look at my audio settings, there are three different "audio playback devices" showing up, but only the built-in monitor speakers make noise when I click "test" (and I hear nothing when I set any of the other devices as the default. Does anyone know how I can still use my external speakers when using a separate monitor with my laptop? I'm hoping there is a solution that doesn't require the laptop to be open or closed, because I use both scenarios. I came across this post, but it doesn't look like they had much luck.

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• Learn How to Use Oracle’s Spatial and BI Tools for Location-aware Predictive Analytics

  - by Mandy Ho

  November 29, 2-3pm EST Are you a OBIEE (Oracle Business Intelligence Enterprise Edition) user? Have Location data you'd like to incorporate into your analysis as well? This is a great webinar for you! Join us, as Oracle experts from both teams show how to perform perdictive analytics, network analytics and spatial analysis, combined together, in real world scenarios. We will include demos evaluating airline on-time performance and retail establishment performance.  Learn how to: - Gain better business insights and improve ROI with Oracle Spatial and Graph, Oracle Advanced Analytics, and Oracle Business Intelligence Enterprise Edition (OBIEE). - Streamline and remove the complexity of building applications with OBIEE’s built-in location and analytics features. - Create the statistical model, build interactive reports and dashboards including location analysis and map visualization, and incorporate network analytics for geomarketing and site scoring. - Perform location analysis and processing such as proximity, containment, geocoding, aggregation of geographic regions, and more. Speakers include Jayant Sharma, Director, Product Management, Oracle Spatial and Mapping Technologies; Jean Ihm, Principal Product Manager, Oracle Spatial and Mapping Technologies; and Abhinav Agarwal, OBIEE Product Management. Who should attend This webinar is appropriate for CIOs, business and technical managers, developers, and analysts involved in design and management of analytic applications and solutions where spatial analysis can add insight and value to business processes. Click here, or the link below to sign up today! https://www2.gotomeeting.com/register/764677554

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