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Next week, in Orlando, is the annual Gartner IT
Operations Management Summit. Oracle
is a premier sponsor of this annual event, which brings together IT executives
for several days of high level talks about the state of operational management
of enterprise IT. This year, Sushil
Kumar, VP Product Strategy and Business Development for Oracle’s Systems &
Applications Management, will be presenting on the transformation in IT
Operations required to support enterprise cloud computing.
IT Operations transformation is an important subject,
because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds
(67%!) of their IT resources (budget, energy, time, people, etc.) on running
the business, with far too little left over to spend on growing and
transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed
computing revolution (give or take, depending on how you count it), it’s
amazing that we have still not moved the needle on the single biggest component
of enterprise IT resource utilization.
Oracle is in the IT Operations Management business because when
management is engineered together with the technology under management, the
resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the
business into 50%? Or 40%? Imagine what you could do with those
resources. It’s now not just possible,
but happening.
This seems like a simple idea, but it is a radical change from “business as usual” in
enterprise IT Operations. For the
last thirty years, management has been a bolted-on afterthought – we pick and
deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle
that guarantees high ongoing operating costs and low agility.
If we want to break the cycle, we need to take a more
tightly-coupled approach. As a complete
applications-to-disk platform provider, Oracle is engineering management
together with technology across our stack and hooking that on-premise management
up live to My Oracle Support. Let’s
examine the results with just one piece of the Oracle stack – the Oracle Database.
Oracle began this journey with the Oracle Database 9i many years ago with the introduction
of low-impact instrumentation in the database kernel (“tell me what’s wrong”)
and through Database 10g, 11g and 11gR2 has successively added integrated
advisory (“tell me how to fix what’s wrong”) and lifecycle management and
automated self-tuning (“fix it for me, and do it on an ongoing basis for all my
assets”).
When enterprises take advantage of this tight-coupling, the
results are game-changing. Consider the
following (for a full list of public references, visit this
link):
British
Telecom improved database provisioning time 1000% (from weeks to minutes)
which allows them to provide a new DBaaS service to their internal
customers with no additional resources
Cerner
Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new
cloud business at the same time
Vodafone
Group plc improved response times 50% and reduced maintenance planning
times 50-60% while serving 391 million registered mobile customers
Or the recent
Database Manageability and Productivity Cost Comparisons: Oracle Database
11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC.
In later entries, we’ll discuss similar results across other
portions of the Oracle stack and how these efficiency gains are required to
achieve the agility benefits of Enterprise Cloud.
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