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• Project Euler 13: (Iron)Python

  - by Ben Griswold

  In my attempt to learn (Iron)Python out in the open, here’s my solution for Project Euler Problem 13.  As always, any feedback is welcome. # Euler 13 # http://projecteuler.net/index.php?section=problems&id=13 # Work out the first ten digits of the sum of the # following one-hundred 50-digit numbers. import time start = time.time() number_string = '\ 37107287533902102798797998220837590246510135740250\ 46376937677490009712648124896970078050417018260538\ 74324986199524741059474233309513058123726617309629\ 91942213363574161572522430563301811072406154908250\ 23067588207539346171171980310421047513778063246676\ 89261670696623633820136378418383684178734361726757\ 28112879812849979408065481931592621691275889832738\ 44274228917432520321923589422876796487670272189318\ 47451445736001306439091167216856844588711603153276\ 70386486105843025439939619828917593665686757934951\ 62176457141856560629502157223196586755079324193331\ 64906352462741904929101432445813822663347944758178\ 92575867718337217661963751590579239728245598838407\ 58203565325359399008402633568948830189458628227828\ 80181199384826282014278194139940567587151170094390\ 35398664372827112653829987240784473053190104293586\ 86515506006295864861532075273371959191420517255829\ 71693888707715466499115593487603532921714970056938\ 54370070576826684624621495650076471787294438377604\ 53282654108756828443191190634694037855217779295145\ 36123272525000296071075082563815656710885258350721\ 45876576172410976447339110607218265236877223636045\ 17423706905851860660448207621209813287860733969412\ 81142660418086830619328460811191061556940512689692\ 51934325451728388641918047049293215058642563049483\ 62467221648435076201727918039944693004732956340691\ 15732444386908125794514089057706229429197107928209\ 55037687525678773091862540744969844508330393682126\ 18336384825330154686196124348767681297534375946515\ 80386287592878490201521685554828717201219257766954\ 78182833757993103614740356856449095527097864797581\ 16726320100436897842553539920931837441497806860984\ 48403098129077791799088218795327364475675590848030\ 87086987551392711854517078544161852424320693150332\ 59959406895756536782107074926966537676326235447210\ 69793950679652694742597709739166693763042633987085\ 41052684708299085211399427365734116182760315001271\ 65378607361501080857009149939512557028198746004375\ 35829035317434717326932123578154982629742552737307\ 94953759765105305946966067683156574377167401875275\ 88902802571733229619176668713819931811048770190271\ 25267680276078003013678680992525463401061632866526\ 36270218540497705585629946580636237993140746255962\ 24074486908231174977792365466257246923322810917141\ 91430288197103288597806669760892938638285025333403\ 34413065578016127815921815005561868836468420090470\ 23053081172816430487623791969842487255036638784583\ 11487696932154902810424020138335124462181441773470\ 63783299490636259666498587618221225225512486764533\ 67720186971698544312419572409913959008952310058822\ 95548255300263520781532296796249481641953868218774\ 76085327132285723110424803456124867697064507995236\ 37774242535411291684276865538926205024910326572967\ 23701913275725675285653248258265463092207058596522\ 29798860272258331913126375147341994889534765745501\ 18495701454879288984856827726077713721403798879715\ 38298203783031473527721580348144513491373226651381\ 34829543829199918180278916522431027392251122869539\ 40957953066405232632538044100059654939159879593635\ 29746152185502371307642255121183693803580388584903\ 41698116222072977186158236678424689157993532961922\ 62467957194401269043877107275048102390895523597457\ 23189706772547915061505504953922979530901129967519\ 86188088225875314529584099251203829009407770775672\ 11306739708304724483816533873502340845647058077308\ 82959174767140363198008187129011875491310547126581\ 97623331044818386269515456334926366572897563400500\ 42846280183517070527831839425882145521227251250327\ 55121603546981200581762165212827652751691296897789\ 32238195734329339946437501907836945765883352399886\ 75506164965184775180738168837861091527357929701337\ 62177842752192623401942399639168044983993173312731\ 32924185707147349566916674687634660915035914677504\ 99518671430235219628894890102423325116913619626622\ 73267460800591547471830798392868535206946944540724\ 76841822524674417161514036427982273348055556214818\ 97142617910342598647204516893989422179826088076852\ 87783646182799346313767754307809363333018982642090\ 10848802521674670883215120185883543223812876952786\ 71329612474782464538636993009049310363619763878039\ 62184073572399794223406235393808339651327408011116\ 66627891981488087797941876876144230030984490851411\ 60661826293682836764744779239180335110989069790714\ 85786944089552990653640447425576083659976645795096\ 66024396409905389607120198219976047599490197230297\ 64913982680032973156037120041377903785566085089252\ 16730939319872750275468906903707539413042652315011\ 94809377245048795150954100921645863754710598436791\ 78639167021187492431995700641917969777599028300699\ 15368713711936614952811305876380278410754449733078\ 40789923115535562561142322423255033685442488917353\ 44889911501440648020369068063960672322193204149535\ 41503128880339536053299340368006977710650566631954\ 81234880673210146739058568557934581403627822703280\ 82616570773948327592232845941706525094512325230608\ 22918802058777319719839450180888072429661980811197\ 77158542502016545090413245809786882778948721859617\ 72107838435069186155435662884062257473692284509516\ 20849603980134001723930671666823555245252804609722\ 53503534226472524250874054075591789781264330331690' total = 0 for i in xrange(0, 100 * 50 - 1, 50): total += int(number_string[i:i+49]) print str(total)[:10] print "Elapsed Time:", (time.time() - start) * 1000, "millisecs" a=raw_input('Press return to continue')

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• Hosting multiple client website on single

  - by Bhavesh Gangani

  I'm WebDesiner and i've currently only a few clients for making website. i've unlimited hosting account and i want to host their websites in my account without reseller account ( actually it is not needed for constness). only my client's need is ftp access to their personal directory. so as i questioned it is possible to give them saperate phpmyadmin access in this strategy ? as per my knowledge it is done with "addon" domain pointing on my hosting account's directory with cpanel, am i right ? or there is another solution for it except reseller account ?

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• Oracle Unifies Oracle ATG Commerce and Oracle Endeca to Help Businesses Deliver Complete Cross-Channel Customer Experiences

  - by Jeri Kelley

  Today, Oracle announced Oracle Commerce, which unifies Oracle ATG Commerce and Oracle Endeca into one complete commerce solution. Oracle Commerce is designed to help businesses deliver consistent, relevant and personalized cross-channel customer experiences. “Oracle Commerce combines the best web commerce and customer experience solutions to enable businesses, whether B2C or B2B, to optimize the cross channel commerce experience,” said Ken Volpe, SVP, Product Development, Oracle Commerce. “Oracle Commerce demonstrates our focus on helping businesses leverage every aspect of its operations and technology investments to anticipate and exceed customer expectations.”Click here to learn more about this announcement.  

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• Telerik Releases a new Visual Entity Designer

  Love LINQ to SQL but are concerned that it is a second class citizen? Need to connect to more databases other than SQL Server? Think that the Entity Framework is too complex? Want a domain model designer for data access that is easy, yet powerful? Then the Telerik Visual Entity Designer is for you. Built on top of Telerik OpenAccess ORM, a very mature and robust product, Teleriks Visual Entity Designer is a new way to build your domain model that is very powerful and also real easy to use. How easy? Ill show you here. First Look: Using the Telerik Visual Entity Designer To get started, you need to install the Telerik OpenAccess ORM Q1 release for Visual Studio 2008 or 2010. You dont need to use any of the Telerik OpenAccess wizards, designers, or using statements. Just right click on your project and select Add|New Item from the context menu. Choose Telerik OpenAccess Domain Model from the Visual Studio project templates. (Note to existing OpenAccess users, dont run the Enable ORM wizard or any other OpenAccess menu unless you are building OpenAccess Entities.) You will then have to specify the database backend (SQL Server, SQL Azure, Oracle, MySQL, etc) and connection. After you establish your connection, select the database objects you want to add to your domain model. You can also name your model, by default it will be NameofyourdatabaseEntityDiagrams. You can click finish here if you are comfortable, or tweak some advanced settings. Many users of domain models like to add prefixes and suffixes to classes, fields, and properties as well as handle pluralization. I personally accept the defaults, however, I hate how DBAs force underscores on me, so I click on the option to remove them. You can also tweak your namespace, mapping options, and define your own code generation template to gain further control over the outputted code. This is a very powerful feature, but for now, I will just accept the defaults.   When we click finish, you can see your domain model as a file with the .rlinq extension in the Solution Explorer. You can also bring up the visual designer to view or further tweak your model by double clicking on the model in the Solution Explorer.  Time to use the model! Writing a LINQ Query Programming against the domain model is very simple using LINQ. Just set a reference to the model (line 12 of the code below) and write a standard LINQ statement (lines 14-16).  (OpenAccess users: notice the you dont need any using statements for OpenAccess or an IObjectScope, just raw LINQ against your model.) 1: using System; 2: using System.Linq; 3: //no need for anOpenAccess using statement 4:   5: namespace ConsoleApplication3 6: { 7: class Program 8: { 9: static void Main(string[] args) 10: { 11: //a reference tothe data context 12: NorthwindEntityDiagrams dat = new NorthwindEntityDiagrams(); 13: //LINQ Statement 14: var result = from c in dat.Customers 15: where c.Country == "Germany" 16: select c; 17:   18: //Print out the company name 19: foreach (var cust in result) 20: { 21: Console.WriteLine("CompanyName: " + cust.CompanyName); 22: } 23: //keep the consolewindow open 24: Console.Read(); 25: } 26: } 27: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Lines 19-24 loop through the result of our LINQ query and displays the results. Thats it! All of the super powerful features of OpenAccess are available to you to further enhance your experience, however, in most cases this is all you need. In future posts I will show how to use the Visual Designer with some other scenarios. Stay tuned. Enjoy! Technorati Tags: Telerik,OpenAccess,LINQ Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• subprocess installed post-installation script returned error exit code 1

  - by Laura quintero

  I had installed snort on ubuntu 11.04 and uninstall it because I had problems, to reinstall it leaves a problem: Reading package lists ... done Building dependency tree Reading state information ... done Calculating upgrade ... ready 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 1 not fully installed or removed. 0 B will be used for additional disk space after this operation. Do you want to continue [S / n]? s Configuring snort (2.8.5.2-9.1) ... * Stopping Network Intrusion Detection System snort * - No running snort instance found * Starting Network Intrusion Detection System snort [fail] invoke-rc.d: initscript snort, action "start" failed. dpkg: error processing snort (- configure): subprocess installed post-installation script returned error exit code 1 Errors were encountered while processing: snort E: Sub-process / usr / bin / dpkg Returned an error code (1) any solution? Commands allready used apt-get clean apt-get remove snort sudo apt-get dist-upgrade dpkg - remove - force-remove-reinstreq snort and nothing.

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• Server-side Input

  - by Thomas

  Currently in my game, the client is nothing but a renderer. When input state is changed, the client sends a packet to the server and moves the player as if it were processing the input, but the server has the final say on the position. This generally works really well, except for one big problem: falling off edges. Basically, if a player is walking towards an edge, say a cliff, and stops right before going off the edge, sometimes a second later, he'll be teleported off of the edge. This is because the "I stopped pressing W" packet is sent after the server processes the information. Here's a lag diagram to help you understand what I mean: http://i.imgur.com/Prr8K.png I could just send a "W Pressed" packet each frame for the server to process, but that would seem to be a bandwidth-costly solution. Any help is appreciated!

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• SQL Server Backup modes, and a huge log file

  - by Matt Dawdy

  Okay, I'm not a server administrator, a network guy, or a DBA. I'm merely a programmer helping out a small company. They have IT guy who isn't MS centric (most stuff is on Mac) and he and I are trying to figure out a solution here. We've got 1 main database. We run nightly full backups. I know they are full backups because I can take the latest file, or any of the daily backups, and go to a completely new machine and "restore" the backup to an empty database and our app runs perfectly fine off of this backup. The backups have grown from 60 MB to 250MB over 4 months. When running, then log file is 1.7 GB, and the data file is only 200-300 MB. Yes, recovery model is set to full. So, my question, after all of that, if we are keeping daily backups, and we don't have the need / aren't smart enough to roll the DB back to a certain time, if I change the recovery mode to simple, am I really losing anything? And, if I do change it to simple, will it completely dump the log file or at least reduce it way the hell down? And, will that make our database run faster? I know that it'll make my life easier when I copy a relatively recent backup to my local machine to do development and testing...

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• Something in the world of Firewall Hosted SSL VPN's

  - by AreYouSerious

  I run a Physical firewall at my residence. Call me paranoid, but I appreciate the added security. I have been working to get the VPN to work properly, but had until today not managed this. I worked with ensuring that the VPN configurations were correct, that the port filters were correct,  I could connect to the Firewall GUI, but never to the VPN. Turns out that in W7, if you add a key, it suddenly works.Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNELAdd DWORD(32-bit) - SendExtraRecord --> value 2 and voila, suddenly your presented with the login screen. I won't mention the specific vendor, as they don't have this listed in their fixes... but there are several venders where this is an issue. So, if you are having an issue connecting to an SSL VPN (web vpn) this might just be the solution that you need.

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• Does anyone else not enjoy this 'Required 15 Reputation' to vote situation? [migrated]

  - by Oliver Hyde

  I know, it's most likely the reason stackexchange has become so popular, by forcing people to actually contribute. But as a full-time lurker, and long time user (only recently signed up), it kind of bums me out that I don't get to give credit where credit is due. I don't generally asks questions because I always find a related question before I get myself into the situation where I need to ask and I don't like to answer questions myself as I don't consider myself experienced enough to be contributing effectively. Hopefully the first response to this post is a quick solution to getting 15 reputation points that I haven't seen, and I can just quickly delete this useless question, or maybe a concise paragraph explaining why my question is redundant and that I should go back to my lurky shadows of which I came from. All I want to do, is give credit to helpful comments/questions.

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• How to change web browser's tab bar background color or image?

  - by Hanynowsky

  Running Precise. I am tweaking the ambiance theme to my taste. Yet I can't locate where I can modify the background color of the browser's tab bar (I suspect its value instruction to be somewhere in the gtk-widget or gtk-3 style files). See image: Thanks in advance. -------------------EDIT----------------------- Solution: Edited the following files: /usr/share/themes/MyTheme/gtk-2.0/apps/chromium.rc ( style "chrome-gtk-frame"{ ...}) gtk.css gtkrc (gtk-2.0 folder / first line of style dark - background - ) : style "dark" { color["bg_color_dark"] = "#303030" #original was 3c3b37 color["fg_color_dark"] = "#dfdbd2" color["selected_fg_color_dark"] = "#ffffff" fg[NORMAL] = @fg_color_dark fg[PRELIGHT] = shade (1.15, @fg_color_dark) fg[ACTIVE] = @fg_color_dark fg[SELECTED] = @selected_fg_color_dark fg[INSENSITIVE] = shade (0.5, @fg_color_dark) bg[NORMAL] = @bg_color_dark bg[ACTIVE] = shade (0.8, @bg_color_dark) bg[SELECTED] = @selected_bg_color bg[PRELIGHT] = shade (1.0, "#4D4C48") bg[INSENSITIVE] = shade (0.85, @bg_color_dark) text[NORMAL] = @fg_color_dark text[PRELIGHT] = shade (1.15, @fg_color_dark) text[SELECTED] = @selected_fg_color_dark text[ACTIVE] = @fg_color_dark text[INSENSITIVE] = mix (0.5, @bg_color, @bg_color_dark) } RESULT:

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• Loopback connection via PHP's getimage size crashes server (Magento's CMS)

  - by Alex

  We were able to trace down a problem that is crashing our NGINX server running Magento until the following point: Background info: Magento Backend has a CMS function with a WYSIWYG editor. This editor loads some pictures via a controller in magento (cms/directive). When we set the NGINX error_log level to info, we get the following lines (line break inserted for better readability): 2012/10/22 18:05:40 [info] 14105#0: *1 client closed prematurely connection, so upstream connection is closed too while sending request to upstream, client: XXXXXXXXX, server: test.local, request: "GET index.php/admin/cms_wysiwyg/directive/___directive/BASEENCODEDIMAGEURL,,/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9024", host: "test.local" When checking the code in the debugger, the following call does never return (in ´Varien_Image_Adapter_Abstract::getMimeType()` # $this->_fileName is http://test.local/skin/adminhtml/base/default/images/demo-image-not-existing.gif` # $_SERVER['REQUEST_URI'] = http://test.local/admin/cms_wysiwyg/directive/___directive/BASEENCODEDIMAGEURL list($this->_imageSrcWidth, $this->_imageSrcHeight, $this->_fileType, ) = getimagesize($this->_fileName); The filename requests is an URL to the same server which is requesting the script a link to a static .gif that is not existing. Sample URL: http://test.local/skin/adminhtml/base/default/images/demo-image-not-existing.gif When the above line executed, any subsequent request to the NGNIX server does not respond any more. After waiting for around 10 minutes, the NGINX server starts answering requests again. I tried to reproduce the error with a simple test script that only calls getimagesize() with the given URL - but this not crash. It simple leads to an exception saying that the URL could not be loaded (which is fine as the URL is wrong)

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• Licensing approach for .NET library that might be used desktop / web-service / cloud environment

  - by Bobrovsky

  I am looking for advice how to architect licensing for a .NET library. I am not asking for tool/service recommendations or something like that. My library can be used in a regular desktop application, in an ASP.NET solution. And now Azure services come into play. Currently, for desktop applications the library checks if the application and company names from the version history are the same as the names the key was generated for. In other cases the library compares hardware IDs. Now there are problems: an Azure-enabled web-application can be run on different hardware each time (AFAIK) sometimes the hardware ID for the same hardware changes unexpectedly checking the hardware ID or version info might not be allowed in some circumstances (shared hosting for example) So, I am thinking about what approach I can take to architect a licensing scheme that: is friendly to customers (I do not try to fight piracy, but I do want to warn the customer if he uses the library on more servers than he paid for) can be used when there is no internet connection can be used on shared hosting What would you recommend?

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• Speaking at AMD Fusion conference

  - by Daniel Moth

  Next Wednesday at 2pm I will be presenting a session at the AMD Fusion developer summit in Bellevue, Washington State. For more on this conference please visit the official website. If you filter the catalog by 'Speaker Last Name' to "Moth", you'll find my talk. For your convenience, below is the title and abstract Blazing-fast code using GPUs and more, with Microsoft Visual C++ To get full performance out of mainstream hardware, high-performance code needs to harness, not only multi-core CPUs, but also GPUs (whether discrete cards or integrated in the processor) and other compute accelerators to achieve orders-of-magnitude speed-up for data parallel algorithms. How can you as a C++ developer fully utilize all that heterogeneous hardware from your Visual Studio environment? How can your code benefit from this tremendous performance boost without sacrificing your developer productivity or the portability of your solution? The answers will be presented in this session that introduces a new technology from Microsoft. Hope to see many of you there! Comments about this post welcome at the original blog.

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• More Collateral to drive Remarketer Activity

  - by martin.morganti(at)oracle.com

  Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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• Ways to have audio output without wires

  - by viraptor

  I'm trying to find a way of using my home speakers/amp without actually having to connect them. There are two laptops that use them normally (so I don't like changing the connection all the time) and I'd rather move the speakers to a place that's away from the couch. I'm not sure how to do this though... The options I can think of are: some kind of wireless jack-jack connection finally getting a media server Unfortunately I can't find any good product for the first solution. I've seen some headphones which have the receiver integrated and a separate transmitted, so in general the idea is already out there, just not the way I need ;) I've seen also http://www.miccus.com/products/blubridge-mini-jack, but I'd have to have a compatible receiver which I can't find on its own (maybe there's some application that the media server could use?). As far as media server goes... many of the plug servers look really interesting, but I'm not sure how to create an audio output and how to redirect the input really. None of the plug servers I've seen so far advertises the option of audio output jack port. I think this part could be fixed by getting one with an usb port and a separate cheap usb soundcard. I hope that input can be sorted out in some rather simple way. I've got Linux running on both laptops so I hope that would be possible to configure jack/pulse/whatever to use the remote endpoint, or even write a simple local-/dev/dsp:network:media-server-/dev/dsp forwarder. So the main question is... are there better ways? Are there any out of the box solutions? Or maybe this was already done by someone and described somewhere?

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• Project Euler 7: (Iron)Python

  - by Ben Griswold

  In my attempt to learn (Iron)Python out in the open, here’s my solution for Project Euler Problem 7.  As always, any feedback is welcome. # Euler 7 # http://projecteuler.net/index.php?section=problems&id=7 # By listing the first six prime numbers: 2, 3, 5, 7, # 11, and 13, we can see that the 6th prime is 13. What # is the 10001st prime number? import time start = time.time() def nthPrime(nth): primes = [2] number = 3 while len(primes) < nth: isPrime = True for prime in primes: if number % prime == 0: isPrime = False break if (prime * prime > number): break if isPrime: primes.append(number) number += 2 return primes[nth - 1] print nthPrime(10001) print "Elapsed Time:", (time.time() - start) * 1000, "millisecs" a=raw_input('Press return to continue')

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• Avoid Ajax loaded content for search engine bots

  - by Majiy

  A website I run has a lot of content that is being loaded using Ajax. The reason for using Ajax is that the content generation takes some time (a few seconds), because it loads data from other websites using their respective APIs. My concern is, that search engine bots will not see any useful content. The solution I've been thinking about would be to serve search engine bots differently, so that the content will be displayed directly for them. Technically, this would not be a big problem. My question is: Will search engines (read: Google) consider this behaviour as website cloaking? Are there other concerns I might not have considered?

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• XNA: Auto-populate content within the content project based on current folder/file structure and content management for large games

  - by Joe

  1) Is it possible to implement a system where I can simply drop a new image into my content project's folder and VS will automatically see that and bring it into the project for compiling? 2) Similarly, if I wanted a specific texture I could state something like var texture = Game.Assets.Image["backgrounds/sky_02"]; (where Game is the standard XNA Game class and Assets is some kind of content manager statically defined within Game). I know this is fairly simple to implement manually and have done such things in the past (static Dictionary defined within Game) except this only works for relatively small games where you can have all assets loaded at the start without much issue. How would you go about making this work for games where content is loaded and unloaded based on level / area? I'm not asking for the solution, just how you would go about this and what things you would have to be aware of. Thanks.

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• Error trying to install the Java SDK

  - by Ray

  I need to install the Java 6 SDK, but after running this: sudo apt-get install sun-java6-jdk sun-java6-jre sun-java6-source I end up with this: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: sun-java6-jdk : Depends: sun-java6-bin (>= 6.26-1lucid1) but it is not going to be installed sun-java6-jre : Depends: sun-java6-bin (>= 6.26-1lucid1) but it is not going to be installed or ia32-sun-java6-bin (>= 6.26-1lucid1) but it is not installable Recommends: gsfonts-x11 but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). I'm quite new to Ubuntu and need the packages for my course. I guess they've become corrupted but, how can I fix this?

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• Release build vs nightly build

  - by Tuomas Hietanen

  Hi! A typical solution is to have a CI (Continuous Integration) build running on a build server: It will analyze the source code, make build (in debug) and run tests, measure test coverage, etc. Now, another build type usually known is "Nightly build": do slow stuff like create code documents, make a setup package, deploy to test environment, and run automatic (smoke or acceptance) tests against the test environment, etc. Now, the question: Is it better to have a third separate "Release build" as release build? Or do "Nightly build" in release mode and use it as a release? What are you using in your company? (The release build should also add some kind of tag to source control of potential product version.)

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• Dual Screen with 12.04 ATI randr extension is not present

  - by Trevor Pearson

  Here's my problem I have two screens. One is a 22"led monitor and the other is 42 inch led tv. In windows 7 I run xbmc on the second monitor. I'm trying to mimic the same function in setting xbmc to display on the tv only. So I installed the latest x64 linux drivers from ATI. I configured (using the catalyst control panel) using single display (multi desktop) I then got a white screen with black x so I enable xinerama. with xinerama enable I got the displays to work correctly, however I received an error when I tried to enter display settings to change the launcher location. the error message was " "randr extension not present =" So I tried to install libxandr2 using terimal but here's what I get trev@Lrig:~$ sudo get-apt install libxander2 [sudo] password for trev: sudo: get-apt: command not found I'm at a loss now because I can't find a solution for the xandr error message. I'f my specs are important amd athx2 6400+ ghz 8 gigs ram radeon hd6950

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• how do you add an A record for a root domain

  - by nbv4

  this seems really simple, but I can't figure it out. I'm using xname.org since it's free and I own a bunch of domains spread over a few different registrars. The setup I desire is very simple: one A record that points the bare domain name to my server, plus a wildcard CNAME record pointing all subdomains to the same server. So if the user goes to domain.com it will point them to 285.24.435.75, if they go to www.domain, blah.domain.com, or any other sub domain, they'll get sent to 285.24.435.75. All the examples I read on the internet about setting up A records all have the A record set to a subdomain such as www. WWW is deprecated so I want to have noting to do with it. Currently my xname.org zone looks like this: $TTL 86400 ; Default TTL domain.com. IN SOA ns0.xname.org. nbvfour.gmail.com. ( 2010052503 ; serial 10800 ; Refresh period 3600 ; Retry interval 604800 ; Expire time 10800 ; Negative caching TTL ) $ORIGIN domain.com. IN NS ns2.xname.org. IN NS ns0.xname.org. IN NS ns1.xname.org. @ IN A 65.49.73.148 * IN CNAME domain.com The '@' symbol is something that the godaddy domain interface uses to mean "this root domain', but that may have been specefic to that interface and has no meaning here. Before I had a 'www' entry in the A rcords and it worked in the sense that I could ping 'www.domain.com' and it returned a response, but pinging the root domain 'domain.com' returned "no host found".

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• How to downgrade from psql version 9.3.1 to 9.2.4

  - by peeyush singla

  I am building up a rails application that I cloned from my friend. I am using Ubuntu 13.10, rails 3.2.14. I am using a postgresql database and when I try to run rake db:migrate it gives me some error like this: PG::UndefinedObject: ERROR: type "json" does not exist LINE 1: ALTER TABLE "filters" ADD COLUMN "search_string" json I installed pg version :- 9.3.1 but my friend is working on 9.2.4 I don't know why this error is occurring, I tried several times to downgrade using purge or remove commands to remove 9.3.1 all goes well but when I check psql --version it again shows me 9.3.1 . Any solution ???

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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