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  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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  • Basic is Best

    - by Eric A. Stephens
    Fellow foodies will recognize the recent movement towards "farm-to-table" restaurants. These venues attempt to simplify their menus and source ingredients as close to the source as possible. I had the opportunity to dine at such a restaurant the other evening. I was gushing about the appetizer to my server when she described the preparation for the item and then punctuated her comments with "basic is best". I reminded my fellow enterprise architect diners there was an architecture lesson in that statement. They rolled their eyes and chuckled. But they also knew I was right. I'm reminded of Frederick Brooks' book The Mythical Man Month and his latest The Design of Design. The former must read book talks about complexity. But he refrains from damning all complexity. The world we live in and enterprises we strive to transform with enterprise architecture are complicated organisms, much like the human body. But sometimes a simple solution is the best approach. Fewer applications (think: portfolio rationalization). Fewer components. Fewer lines of code. Whatever level of abstraction you are working at, less is more. I'm reminded of the enterprise architecture principle "Control Technical Diversity". At one firm I created pithy catch phrases for each principles. I named this one "Less is More". But perhaps another variation is what my server said the other night, "Basic is Best".

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  • Process for Securing Web Sites and Applications

    - by Aamir Hasan
    The following quick-start guide provides a detailed overview of how to configure security for IIS 6.0. Reduce the Attack Surface of the Web Server 1.       Enable only essential Windows Server 2003 components and services. 2.       Enable only essential IIS 6.0 components and services. 3.       Enable only essential Web service extensions. 4.       Enable only essential Multipurpose Internet Mail Extensions (MIME) types. 5.       Configure Windows Server 2003 security settings. Prevent Unauthorized Access to Web Sites and Applications 1.       Store content on a dedicated disk volume. 2.       Set IIS Web site permissions. 3.       Set IP address and domain name restrictions. 4.       Set the NTFS file system permissions. Isolate Web Sites and Applications 1.       Evaluate the effects of impersonation on application compatibility: 2·         Identify the impersonation behavior for ASP applications. 3·         Select the impersonation behavior for ASP.NET applications. 4.       Configure Web sites and applications for isolation. Configure User Authentication 1.       Configure Web site authentication. 2·         Select the Web site authentication method. 3·         Configure the Web site authentication method. 4.       Configure File Transfer Protocol (FTP) site authentication. Encrypt Confidential Data Exchanged with Clients 1.       Use Secure Sockets Layer (SSL) to encrypt confidential data. 2.       Use Internet Protocol security (IPSec) or virtual private network (VPN) with remote administration. Maintain Web Site and Application Security 1.       Obtain and apply current security patches. 2.       Enable Windows Server 2003 security logs. 3.       Enable file access auditing for Web site content. 4.       Configure IIS logs. 5.       Review security policies, processes, and procedures.  Note:To secure the Web sites and applications in a Web farm, use the process described in this chapter to configure security for each server in the Web farm. Link:http://www.studentacad.com/post/2010/04/28/Process-for-Securing-Web-Sites-and-Applications.aspx

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • Algorithm for rating books: Relative perception

    - by suneet
    So I am developing this application for rating books (think like IMDB for books) using relational database. Problem statement : Let's say book "A" deserves 8.5 in absolute sense. In case if A is the best book I have ever seen, I'll most probably rate it 9.5 whereas for someone else, it might be just an average book, so he/they will rate it less (say around 8). Let's assume 4 such guys rate it 8. If there are 10 guys who are like me (who haven't ever read great literature) and they all rate it 9.5-10. This will effectively make it's cumulative rating greater than 9 (9.5*10 + 8*4) / 14 = 9.1 whereas we needed the result to be 8.5 ... How can I take care of(normalize) this bias due to incorrect perception of individuals. MyProposedSolution : Here's one of the ways how I think it could be solved. We can have a variable Lit_coefficient which tells us how much knowledge a user has about literature. If I rate "A"(the book) 9.5 and person "X" rates it 8, then he must have read books much better than "A" and thus his Lit_coefficient should be higher. And then we can normalize the ratings according to the Lit_coefficient of user. Could there be a better algorithm/solution for the same?

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  • Where did the notion of "one return only" come from?

    - by FredOverflow
    I often talk to Java programmers who say "Don't put multiple return statements in the same method." When I ask them to tell me the reasons why, all I get is "The coding standard says so." or "It's confusing." When they show me solutions with a single return statement, the code looks uglier to me. For example: if (blablabla) return 42; else return 97; "This is ugly, you have to use a local variable!" int result; if (blablabla) result = 42; else result = 97; return result; How does this 50% code bloat make the program any easier to understand? Personally, I find it harder, because the state space has just increased by another variable that could easily have been prevented. Of course, normally I would just write: return (blablabla) ? 42 : 97; But the conditional operator gets even less love among Java programmers. "It's incomprehensible!" Where did this notion of "one return only" come from, and why do people adhere to it rigidly?

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  • Adding delay between damage

    - by iQue
    I have a bunch of enemies chasing my main-character, and if they intersect I want them to damage him and that's all good. The problem is that right now they damage him as long as they stand around him, every frame! and since it gets called every frame my character's HP reaches 0 almost instantly. I've tried adding delay and I've tried a timertask, but can't get it to work. This is the code I use to check for intersection: private void checkCollision(Canvas canvas) { synchronized (getHolder()) { Rect h1 = happy.getBounds(); for (int i = 0; i < enemies.size(); i++) { for (int j = 0; j < bullets.size(); j++) { Rect b1 = bullets.get(j).getBounds(); Rect e1 = enemies.get(i).getBounds(); if (b1.intersect(e1)) { enemies.get(i).damageHP(5); bullets.remove(j); } if(e1.intersect(h1)){ happy.damageHP(5); // this is the statement that needs some sort of delay, I want them to damage him every 2 seconds they intersect him. } if(enemies.get(i).getHP() <= 0){ enemies.get(i).death(canvas, enemies); score.incScore(5); break; } if(happy.getHP() <= 0){ score.incScore(-50); //end-screen } } } } } If anyone knows the logic to do this please do tell.

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  • the requested resource is not available [closed]

    - by James Pj
    I have written a Java servlet program and run it through local Tomcat 7, But it was showing following error : HTTP Status 404 - /skypark/registration type Status report message /skypark/registration description The requested resource is not available. Apache Tomcat/7.0.33 I don't know what was the reason for it my Html page is <html> <head> <title> User registration </title> </head> <body> <form action="registration" method="post"> <center> <h2><b>Skypark User Registration</b></h2> <table border="0"> <tr><td> First Name </td><td> <input type="text" name="fname"/></br> </td></tr><tr><td> Last Name </td><td> <input type="text" name="lname"/></br> </td></tr><tr><td> UserName </td><td> <input type="text" name="uname"></br> </td></tr><tr><td> Enter Password </td><td> <input type="password" name="pass"></br> </td></tr><tr><td> Re-Type Password </td><td> <input type="password" name="pass1"></br> </td></tr><tr><td> Enter Email ID </td><td> <input type="email" name="email1"></br> </td></tr><tr><td> Phone Number </td><td> <input type="number" name="phone"> </td></tr><tr><td> Gender<br> </td></tr><tr><td> <input type="radio" name="gender" value="Male">Male</input></br> </td></tr><tr><td> <input type="radio" name="gender" value="Female">Female</input></br> </td></tr><tr><td> Enter Your Date of Birth<br> </td><td> <Table Border=0> <tr> <td> Date </td> <td>Month</td> <td>Year</td> </tr><tr> <td> <select name="date"> <option value="1">1</option> <option value="2">2</option> <option value="3">3</option> <option value="4">4</option> <option value="5">5</option> . . . have some code . . . </table> <input type="submit" value="Submit"></br> </center> </form> </body> </html> My servlet is : package skypark; import skypark.*; import java.io.*; import javax.servlet.*; import javax.servlet.http.*; import java.sql.*; public class Registration extends HttpServlet { public static Connection prepareConnection()throws ClassNotFoundException,SQLException { String dcn="oracle.jdbc.driver.OracleDriver"; String url="jdbc:oracle:thin:@JamesPJ-PC:1521:skypark"; String usname="system"; String pass="tiger"; Class.forName(dcn); return DriverManager.getConnection(url,usname,pass); } public void doPost(HttpServletRequest req,HttpServletResponse resp)throws ServletException,IOException { resp.setContentType("text/html"); PrintWriter out=resp.getWriter(); try { String phone1,uname,fname,lname,dob,address,city,state,country,pin,email,password,gender,lang,qual,relegion,privacy,hobbies,fav; uname=req.getParameter("uname"); fname=req.getParameter("fname"); lname=req.getParameter("lname"); dob=req.getParameter("date"); address=req.getParameter("address"); city=req.getParameter("city"); state=req.getParameter("state"); country=req.getParameter("country"); pin=req.getParameter("pin"); email=req.getParameter("email1"); password=req.getParameter("password"); gender=req.getParameter("gender"); phone1=req.getParameter("phone"); lang=""; qual=""; relegion=""; privacy=""; hobbies=""; fav=""; int phone=Integer.parseInt(phone1); Connection con=prepareConnection(); String Query="Insert into regdetails values(?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)"; PreparedStatement ps=con.prepareStatement(Query); ps.setString(1,uname); ps.setString(2,fname); ps.setString(3,lname); ps.setString(4,dob); ps.setString(5,address); ps.setString(6,city); ps.setString(7,state); ps.setString(8,country); ps.setString(9,pin); ps.setString(10,lang); ps.setString(11,qual); ps.setString(12,relegion); ps.setString(13,privacy); ps.setString(14,hobbies); ps.setString(15,fav); ps.setString(16,gender); int c=ps.executeUpdate(); String query="insert into passmanager values(?,?,?,?)"; PreparedStatement ps1=con.prepareStatement(query); ps1.setString(1,uname); ps1.setString(2,password); ps1.setString(3,email); ps1.setInt(4,phone); int i=ps1.executeUpdate(); if(c==1||c==Statement.SUCCESS_NO_INFO && i==1||i==Statement.SUCCESS_NO_INFO) { out.println("<html><head><title>Login</title></head><body>"); out.println("<center><h2>Skypark.com</h2>"); out.println("<table border=0><tr>"); out.println("<td>UserName/E-Mail</td>"); out.println("<form action=login method=post"); out.println("<td><input type=text name=uname></td>"); out.println("</tr><tr><td>Password</td>"); out.println("<td><input type=password name=pass></td></tr></table>"); out.println("<input type=submit value=Login>"); out.println("</form></body></html>"); } else { out.println("<html><head><title>Error!</title></head><body>"); out.println("<center><b>Given details are incorrect</b>"); out.println(" Please try again</center></body></html>"); RequestDispatcher rd=req.getRequestDispatcher("registration.html"); rd.include(req,resp); return; } } catch(Exception e) { out.println("<html><head><title>Error!</title><body>"); out.println("<b><i>Unable to process try after some time</i></b>"); out.println("</body></html>"); RequestDispatcher rd=req.getRequestDispatcher("registration.html"); rd.include(req,resp); return; } out.flush(); out.close(); } } And the web.xml file is <?xml version="1.0" encoding="UTF-8"?> <web-app xmlns="http://java.sun.com/xml/ns/javaee" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/javaee http://java.sun.com/xml/ns/javaee/web-app_3_0.xsd" version="3.0" metadata-complete="true"> <servlet> <servlet-name>reg</servlet-name> <servlet-class>skypark.Registration</servlet-class> </servlet> <servlet-mapping> <servlet-name>reg</servlet-name> <url-pattern>/registration</url-pattern> </servlet-mapping> This i kept in C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\skypark\WEB_INF\web.xml and servlet class in C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\skypark\WEB_INF\classes\skypark and registration.html in C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\skypark\ if any mistake in this makes above error means please help me.Thanks in advance....

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  • Question on methods in Object Oriented Programming

    - by mal
    I’m learning Java at the minute (first language), and as a project I’m looking at developing a simple puzzle game. My question relates to the methods within a class. I have my Block type class; it has its many attributes, set methods, get methods and just plain methods. There are quite a few. Then I have my main board class. At the moment it does most of the logic, positioning of sprites collision detection and then draws the sprites etc... As I am learning to program as much as I’m learning to program games I’m curious to know how much code is typically acceptable within a given method. Is there such thing as having too many methods? All my draw functionality happens in one method, should I break this into a few ‘sub’ methods? My thinking is if I find at a later stage that the for loop I’m using to cycle through the array of sprites searching for collisions in the spriteCollision() method is inefficient I code a new method and just replace the old method calls with the new one, leaving the old code intact. Is it bad practice to have a method that contains one if statement, and place the call for that method in the for loop? I’m very much in the early stages of coding/designing and I need all the help I can get! I find it a little intimidating when people are talking about throwing together a prototype in a day too! Can’t wait until I’m that good!

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  • C# find a value from an object column using a string from another column

    - by Graham
    I have 2 list in foreach loops.. I currently use a 'switch' statement on the m.columnname and then assign the value of that column to another var map as per below.. If m.columnname = 'DocHeading' then v.docheading is assigned to map.value.. There will always be a match on m.columnname to a column in the var v. is there a way to get the value from the var v using the string from m.columnname? The reason is that the users will want to add and change column names and I dont want to have to change this code all the time.. Hope this makes sense List spreadMapping = new List(); foreach (var m in mappings) { foreach (var v in hvalues) { SpreadMappings map = new SpreadMappings(); switch (m.ColumnName) { case “DocHeading”: map.ColumnX = m.ColumnX; map.ColumnY = m.ColumnY; map.ColumnValue = v.DocHeading; map.ColumnName = m.ColumnName; map.ColumnId = v.Id; map.ColumnSheetName = sheetName; spreadMapping.Add(map); break;

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  • c# vocabulary

    - by foxjazz
    I have probably seen and used the word Encapsulation 4 times in my 20 years of programming.I now know what it is again, after an interview for a c# job. Even though I have used the public, private, and protected key words in classes for as long as c# was invented. I can sill remember coming across the string.IndexOf function and thinking, why didn't they call it IndexAt.Now with all the new items like Lambda and Rx, Linq, map and pmap etc, etc. I think the more choices there is to do 1 or 2 things 10 or 15 differing ways, the more programmers think to stay with what works and try and leverage the new stuff only when it really becomes beneficial.For many, the new stuff is harder to read, because programmers aren't use to seeing declarative notation.I mean I have probably used yield break, twice in my project where it may have been possible to use it many more times. Or the using statement ( not the declaration of namespace references) but inline using. I never really saw a big advantage to this, other than confusion. It is another form of local encapsulation (oh there 5 times used in my programming career) but who's counting?  THE COMPUTERS ARE COUNTING!In business logic most programming is about displaying lists, selecting items in a list, and sending those choices to some other system or database to keep track of those selections. What makes this difficult is how these items relate to one, each other, and two externally listed items.Well I probably need to go back to school and learn c# certification so I can say I am an expert in c#. Apparently using all aspects of c# (even unsafe code) in my programming life, doesn't make me certified, just certifiable.This is a good time to sign off:Fox-jazzy

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  • Using Private Extension Galleries in Visual Studio 2012

    - by Jakob Ehn
    Note: The installer and the complete source code is available over at CodePlex at the following location: http://inmetavsgallery.codeplex.com   Extensions and addins are everywhere in the Visual Studio ALM ecosystem! Microsoft releases new cool features in the form of extensions and the list of 3rd party extensions that plug into Visual Studio just keeps growing. One of the nice things about the VSIX extensions is how they are deployed. Microsoft hosts a public Visual Studio Gallery where you can upload extensions and make them available to the rest of the community. Visual Studio checks for updates to the installed extensions when you start Visual Studio, and installing/updating the extensions is fast since it is only a matter of extracting the files within the VSIX package to the local extension folder. But for custom, enterprise-specific extensions, you don’t want to publish them online to the whole world, but you still want an easy way to distribute them to your developers and partners. This is where Private Extension Galleries come into play. In Visual Studio 2012, it is now possible to add custom extensions galleries that can point to any URL, as long as that URL returns the expected content of course (see below).Registering a new gallery in Visual Studio is easy, but there is very little documentation on how to actually host the gallery. Visual Studio galleries uses Atom Feed XML as the protocol for delivering new and updated versions of the extensions. This MSDN page describes how to create a static XML file that returns the information about your extensions. This approach works, but require manual updates of that file every time you want to deploy an update of the extension. Wouldn’t it be nice with a web service that takes care of this for you, that just lets you drop a new version of your VSIX file and have it automatically detect the new version and produce the correct Atom Feed XML? Well search no more, this is exactly what the Inmeta Visual Studio Gallery Service does for you :-) Here you can see that in addition to the standard Online galleries there is an Inmeta Gallery that contains two extensions (our WIX templates and our custom TFS Checkin Policies). These can be installed/updated i the same way as extensions from the public Visual Studio Gallery. Installing the Service Download the installler (Inmeta.VSGalleryService.Install.msi) for the service and run it. The installation is straight forward, just select web site, application pool and (optional) a virtual directory where you want to install the service.   Note: If you want to run it in the web site root, just leave the application name blank Press Next and finish the installer. Open web.config in a text editor and locate the the <applicationSettings> element Edit the following setting values: FeedTitle This is the name that is shown if you browse to the service using a browser. Not used by Visual Studio BaseURI When Visual Studio downloads the extension, it will be given this URI + the name of the extension that you selected. This value should be on the following format: http://SERVER/[VDIR]/gallery/extension/ VSIXAbsolutePath This is the path where you will deploy your extensions. This can be a local folder or a remote share. You just need to make sure that the application pool identity account has read permissions in this folder Save web.config to finish the installation Open a browser and enter the URL to the service. It should show an empty Feed page:   Adding the Private Gallery in Visual Studio 2012 Now you need to add the gallery in Visual Studio. This is very easy and is done as follows: Go to Tools –> Options and select Environment –> Extensions and Updates Press Add to add a new gallery Enter a descriptive name, and add the URL that points to the web site/virtual directory where you installed the service in the previous step   Press OK to save the settings. Deploying an Extension This one is easy: Just drop the file in the designated folder! :-)  If it is a new version of an existing extension, the developers will be notified in the same way as for extensions from the public Visual Studio gallery: I hope that you will find this sever useful, please contact me if you have questions or suggestions for improvements!

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  • C++ program...overshoots? [migrated]

    - by Zdrok
    I'm decent at C++, but I may have missed some nuance that applies here. Or maybe I completely missed a giant concept, I have no idea. My program was instantly crashing ("blah.exe is not responding") about 1/5 times it was run (other times it ran completely fine) and I tracked the problem down to a constructor for a world class that was called once in the beginning of the main function. Here is the code (in the constructor) that causes the problem: int ii; for(ii=0;ii<=255;ii++) { cout<<"ent "<<ii<<endl; entity_list[ii]=NULL; } for(ii=0;ii<=255;ii++) { cout<<"sec "<<ii<<endl; sector_list[ii]=NULL; } entity_list[0] = new Entity(0,0); entity_list[0]->_world = this; Specifically the second for loop. The cout references are new for the sake of telling where it is having trouble. It would print the entire "ent 1" to "ent 255" and then "sec 1" to "sec 255" and then crash right after, as if it was going for a 257th run through of the second for loop. I set the second for loop to go until "ii<=254" which stopped all crashes. Does C++ code tend to "overshoot" for loops or something? What is causing it to crash at this specific loop seemingly at random? By the way, entity_list and sector_list point to classes called Entity and Sector, respectively, but they are not constructing anything so I didn't think it would be relevant. I also have a forward declaration for the Entity class in a header for this, but since none were being constructed I didn't think it was relevant either. EDIT: It was due to the new Entity line, I assumed wrongly that the fact that altering the for statement to 254 fixed the crashes meant that it had to be there. I still don't understand why the for loop is related, though.

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  • What am I missing about PHP?

    - by Aerovistae
    It's like this mythical thing that a dominating portion of developers say is just the best option for back-end development, a part of development about which I know virtually nothing beyond the absolute basics. So I've looked up PHP tutorials a bunch of times, trying to figure out why it's so powerful and common, but it's annoying as hell-- all the tutorials treat you like a new programmer. You know, this is how you make an If Else statement, here's a for loop, etc. The "Advanced Topics" show you how to make POST and GET statements and whatnot. But there must be more to it! I don't get it! That's practically no different from JavaScript. What am I missing about this language? What else can it do? Where's the power and versatility? I've heard it called a function soup; where are all the functions? Please chide me. I'm clearly missing something.

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  • Introducing the Metro User Interface on Windows 2012

    - by andywe
    Although I am a big fan of using PowerShell to do many of my server operations, that aspect is well covered by those far more knowledgeable than I, and there is vast information around the web already on that. The new Metro interface, and getting around both Windows 8 and Windows Server 2012 though is relatively new, even for those whop ran the previews. What is this? A blank Desktop!   Where did the start button go? Well, it is still there...sort of. It is hidden, and acts like an auto hidden component that appear only when the mouse is hovered over the lower left corner of the screen. Those familiar with Gnome or OSX can relate this to the "Hot Corners" functions. To get to the start button, hover your mouse in the very left corner of the task bar. Let it sit there a moment, and a small blue square with colored tiles in it called start will appear. Click it. I clicked it and now I have all the tiles..What is this?   Welcome to the Metro interface. This is a much more modern look, and although at first seems weird and cumbersome, I have actually found that it is a bit more extensible, allowing greater organization and customization than the older explorer desktop. If you look closely, you'll see each box represents either a program, or program group. First, a few basics about using the start view. First and foremost, a right mouse click will bring up a bar on the bottom, with an icon towards the right. Notice it is titled “All Apps”. An even easier way in many places is to hover your mouse in the exact opposite corner, in the upper right. A sidebar will open and expose what used to be a widget bar (remember Vista?), and there are options for Search, Start, and Settings.   Ok Great, but where is everything? It’s all there…Click the All Apps icon.   Look better? Notice the scroll bar at the bottom. Move it right..your desktop is sized to your content..so you can have a smaller, or larger amount of programs exposed. Each icon can be secondary clicked (right mouse click for most of us, and an options bar at the bottom, rather than the old small context menu, is opened with some very familiar options.   Notice the top of the Windows Explorer window has some new features. You still have your right mouse click functions, but since the shortcuts for these items already exist..just copy them. There are many ways, but here is a long way to show you more of the interface. 1. Right mouse click a program icon, and select the Open File Location option. 2. Trusty file manager opens…but if you look closely up at top edge of the window, you’ll see a nifty enhancement. An orange colored box that is titled Shortcut Tools and another lavender box Title Application tools. Each of these adds options at the top of the file manager window to make selection easy. Of course, you can still secondary click an item in the listing window too. 3. Click shortcut tools, right click your app shortcut and copy it. Then simply paste it into the desktop outside the File Explorer window Also note some of the newer features. The large icons up top below the menu that has many common operations. The options change as you select each menu item. Well, that’s it for this installment. I hope this helps you out.

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  • Quoted on MVA Voices

    A couple of weeks ago, I received an email from the Dean of Microsoft Virtual Academy (MVA) asking for permission to quote a statement I made during a jump start. Following is an excerpt from that request: "Dear Jochen, I would like to thank you for providing insight as to how the Advanced HTML5 Jump Start helped you improve your skills.  I mentioned this to the leadership team at MVA, and they were pleased to hear this so much that they would like your permission to use a quote from your email to me on the MVA website." Of course! I really enjoy those free MVA jump starts - live and later the recordings. Actually, I prefer the live ones because you really have a chance to communicate with the MVA studio team and the experts in the chat. Luckily, the live stream is provided in two quality levels and with the remote situation of Mauritius, I always have to switch to 'Standard Quality' to avoid too much buffering and to enjoy a smooth experience. Later on, the recordings are great for rehearsal and repetition of the material. You can download and watch them offline while commuting, or what I'm going to do in the future - to use them as material for a study group within the Mauritius Software Craftsmanship Community (MSCC). For sure, this is going to be a lot of fun, and I'm looking forward to work with other Windows-oriented software craftsmen in order to 'push' them towards Microsoft certifications. By chance, I discovered today that my quote has been published in the MVA Voices section: Click to enlarge: Screenshot of Microsoft Virtual Academy web site taken on 04.07.2013 Thank you very much, MVA - this made my day and I'm very happy to be quoted.

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  • is wisdom of what happens 'behind scenes' (in compiler, external DLLs etc.) important?

    - by I_Question_Things_Deeply
    I have been a computer-fanatic for almost a decade now. I've always loved and wondered how computers work, even from the purest, lowest hardware level to the very smallest pixel on the screen, and all the software around that. That seems to be my problem though ... as I try to write code (I'm pretty fluent at C++) I always sit there enormous amounts of time in front of a text-editor wondering how every line, statement, datum, function, etc. will correspond to every Assembly and machine instruction performed to do absolutely everything necessary for the kernel to allocate memory to run my compiled program, and all of the other hardware being used as well. For example ... I would write cout << "Before memory changed" << endl; and run the debugger to get the Assembly for this, and then try and reverse disassemble the Assembly to machine code based on my ISA, and then research every .dll, library file, linked library, linking process, linker source code of the program, the make file, the kernel I'm using's steps of processing this compilation, the hardware's part aside from the processor (e.g. video card, sound card, chipset, cache latency, byte-sized registers, calling convention use, DDR3 RAM and disk drive, filesystem functioning and so many other things). Am I going about programming wrong? I mean I feel I should know everything that goes on underneath English syntax on a computer program. But the problem is that the more I research every little thing the less I actually accomplish at all. I can never finish anything because of this mentality, yet I feel compelled to know everything... what should I do?

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  • Is it worth replacing mouse by standalone trackpad for heavy code-editing? [on hold]

    - by heltonbiker
    I recently got more interested in improving my tools, workspace and worflow. The first sting came with a sore finger due to a crappy keyboard, and then after some research I fell in love with the "mechanical keyboard is what you need" doctrine, bought one (cherry MX Brown if you're curious), and am very happy with the results. Currently I am replacing my previous text editor (Geany) with Sublime Text 3, and am also very happy and feeling much more powerful and professional :) Well, but while I re-read all the ancient debates about VIM vs whatever-else, the following excerpt from a blog post got me thinking again about the mouse vs keyboard, and the "moving around from the very home row" (in VIM) versus gesturing away with the tiny and unstable mouse cursor: Reaching for a mouse may indeed slow you down, but developers are commonly on machines where the trackpad is a micro-hand movement away. Most novice programmers can click on a character on screen faster than an expert Vimmer can type 20jFp; or LkEEE or /word or any other nasty way Vimmers have to use. The point of a mouse is to make arbitrary on screen jumps efficient, and it’s very good at doing that. Don’t you ever think you can beat a mouse. Well, although there is some bitterness in this statement, it makes a lot of sense, and EVEN MORE if you consider your direct input to be a TRACKPAD conveniently placed in front of your spacebar (which oddly is where I like to put my mouse, rotated 90° ccw, due to a serious tendonitis in my right shoulder, already healed, but you knod...). So, the question is: Has anyone replaced mouse by a standalone trackpad, to work in code editing in a desktop machine (that is, with a sandalone keyboard)? Was it worth the change?

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  • Advanced TSQL training

    - by Dave Ballantyne
    Over the past few years, Ive had it on my to do list to write and deliver and full-scale SQLServer training course and not just an hour long bite size session at user groups and conferences.  To me, SQLServer development is not just knowing and remembering the syntax of commands.  Sometimes I semi-jest that i have “Written a merge statement without looking up the syntax”, but I know from my interactions on and off line that I am far from alone in this.  In any case we have an awesome tool in the internet which is great at looking things up. When developing SQL Server based solutions,  of more importance is knowing the internals of the engine.  SQL Server is a complex piece of software and we need to be able to understand to a fairly low level ( you can always dive deeper ) the choices that it makes and why it makes them in order to deliver performant, reliable, predictable and scalable systems to our customers and end-users. This is the view i shall be taking over two days in March (19th and 20th) in London and ,TBH, one I dont see taken often enough. Early bird discounts are available until 31Dec. Full details of the course and a high level view of the bullet points we shall be covering are available at the Technitrain site ( http://tinyurl.com/TSQLTraining )

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  • Throwing and catching exceptions in the same function/method

    - by usr
    I've written a function that asks a user for input until user enters a positive integer (a natural number). Somebody said I shouldn't throw and catch exceptions in my function and should let the caller of my function handle them. I wonder what other developers think about this. I'm also probably misusing exceptions in the function. Here's the code in Java: private static int sideInput() { int side = 0; String input; Scanner scanner = new Scanner(System.in); do { System.out.print("Side length: "); input = scanner.nextLine(); try { side = Integer.parseInt(input); if (side <= 0) { // probably a misuse of exceptions throw new NumberFormatException(); } } catch (NumberFormatException numFormExc) { System.out.println("Invalid input. Enter a natural number."); } } while (side <= 0); return side; } I'm interested in two things: Should I let the caller worry about exceptions? The point of the function is that it nags the user until the user enters a natural number. Is the point of the function bad? I'm not talking about UI (user not being able to get out of the loop without proper input), but about looped input with exceptions handled. Would you say the throw statement (in this case) is a misuse of exceptions? I could easily create a flag for checking validity of the number and output the warning message based on that flag. But that would add more lines to the code and I think it's perfectly readable as it is. The thing is I often write a separate input function. If user has to input a number multiple times, I create a separate function for input that handles all formatting exceptions and limitations.

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  • Fail to boot after installation onto ASUS PC 1015PX

    - by strugglingbadly
    My new ASUS 1015PX has the usual Windows on the SDA1 partition - 100Gb, followed by SDA2 - 15Gb - as the recovery partition for Windows, and SDA3 with 183Gb for drive D:\ for windows. ASUS uses SDA4 - 19Mb for it's own use. 11.10 on an USB will load Ubuntu on a try basis and it seems OK, but every time I attempt an install, Ubuntu quickly shuts down and the restart process begins. This repeats endlessly. I've tried 10.04 Netbook Remix but that will not boot at all with the machine reporting - unknown keyword in config file gfxboot vesamenu.c32: not a COM32R image. I've gone through the above about 6 times each with the same results. I have also tried the above with the partitioning unchanged, and using gparted, with SDA3 formatted to ext4, windows D:\ reduced to 8Gb providing a 175Gb unallocated space - all to no avail. Further information: During my attempt to load 11.10, I notice that on the page which offers 3 options of loading, the first in the list includes the statement 'install INSIDE windows...' whereas the on line help shows 'install ALONGSIDE windows...'. (my caps for emphasis) I have double checked that I am using the correct download - not the install within windows option.

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  • Finite Numbers and ExplorerCanvas

    - by PhubarBaz
    I was working on my online mathematical graphing application, CloudGraph, and trying to make it work in IE. The app uses the HTML5 canvas element to draw graphs. Since IE doesn't support canvas yet I use ExplorerCanvas to provide that support for IE. However, it seems that when using excanvas, if you try to moveTo or drawTo a point that is not finite it loses it's mind and stops drawing anything else after that. I had no such problems in Firefox or Chrome so it took me awhile to figure out what was going on. Next I discovered that I needed a way to check if a variable was NaN or Inifinity or any other non-finite value so I could avoid calling moveTo() in that case. I started writing a long if statement, then I thought there has to be a better way. Sure enough there was. There just happens to be an isFinite() function built into Javascript just for this purpose. Who knew! It works great. Another difference I discovered with excanvas is that you must specify a starting point using a moveTo() when beginning a drawing path. Again, Chrome and Firefox are a lot more forgiving in this area so it took me a while to figure out why my lines weren't drawing. But, all is happy now and I'm a little wiser to the ways of the canvas.

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  • Why I lose certain values from array?

    - by blankon91
    I've the code to input the values dynamically, when I use it to add the values for the first time, it's fine, but when I want to edit it, the old values didn't inserted on sql query but the new values inserted Here is the example: http://i.stack.imgur.com/dwugS.jpg here is the code: ============the function================= sub ShowItemfgEdit(query,selItemName,defValue,num,cdisable) response.write "<select " & cdisable & " num=""" & num & """ id=""itemCombo"" name=""" & selItemName & """ class=""label"" onchange=""varUsage.ChangeSatuanDt(this)"">" if NOT query.BOF then query.moveFirst WHILE NOT query.EOF tulis = "" if trim(defValue) = trim(query("ckdbarang")) then tulis = "selected" end if response.write "<option value=""" & trim(query("ckdbarang")) & """" & tulis & ">" & trim(query("ckdbarang")) & " - " & trim(query("vnamabarang")) query.moveNext WEND end if response.write "</select>" end sub ============calling the function================ <td class="rb" align="left"><% call ShowItemfgEdit(qGetItemfgGrp,"fitem",qGetUsageDt("ckdfg"),countLine,readonlyfg) %></td> ==============post the value====================== <input type="hidden" name="fitem" value=""> ================get the value=================== for i = 1 to request.form("hdnOrderNum") if request.form("selOrdItem_" & i) <> "" then 'bla...blaa...blaa... ckdfg = trim(request.form("fitem_" & i)) '<==here is the problem objCommand.commandText = "INSERT INTO IcTrPakaiDt " &_ "(id, id_h, ckdunitkey, cnopakai, dtglpakai, ckdbarang, ckdgudang, nqty1, nqty2, csatuan1, csatuan2, nqtypakai, csatuanpakai, vketerangan, cJnsPakai, ckdprodkey, ckdfg, ncountstart, ncountstop, ncounttotal) " &_ " VALUES " &_ " (" & idDt & ",'" & idHd & "','" & selLoc & "','" & nopakai & "','" & cDate(request.form("hdnUsageDate")) & "','" & trim(ckdbarang) & "','" & trim(ckdgudang) & "'," & nqty1 & "," & nqty2 & ",'" & trim(csatuan1) & "','" & trim(csatuan2) & "'," & nqtypakai & ",'" & csatuanpakai & "','" & trim(keteranganItem) & "','" & trim(cjnspakai) & "','" & ckdprodkey & "','" &ckdfg& "'," & cnt1 & "," & cnt2 & "," & totalcnt & ")" set qInsertPakaiDt = objCommand.Execute end if next problem: old value of ckdfg didn't inserted to query, but the new value inserted. How to fix this bug?

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  • Connecting two monitors at the corners

    - by fastmultiplication
    I am using two separate X screens on two monitors and I would like them to be connected at the lower right corner. That is, if you move to the lower right corner of screen0 the mouse should appear at the upper left of screen1. I do not want an entire edge of each monitor to be permeable to the mouse. I modified the xorg.conf file like so: Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" 0 0 Screen 1 "Screen1" Relative "Screen0" 1200 1000 InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" EndSection (screen 0's resolution is 1280x1024) so there is a bit of overlap. However whenever I move the mouse to the bottom of screen0, the pointer appears at the upper left of screen1. And, the entire top of screen1 is permeable to the mouse and brings it to the lower left corner of screen0. I have tried various numbers in following the "relative" statement - if I put 1280 1024 the mouse does not cross over at all. If I use 1280 1023 the entire right side of screen0 is permeable. I haven't been able to find any documentation about how to explicitly tell the mouse where to crossover - is there some? It seems that xorg is being really aggressive in guessing where the mouse crossover should take place. Does anyone know how to do this? Thanks!

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  • In a specification, should I describe what a product does (ideally) or what it should/must do?

    - by Arlaud Pierre
    I'm writting a German specification (I'm not German). Differences may appear for this process in different cultures, especially in the terminology, but usually here's the idea: The client writes his needs and wishes in a document, called a scope statement or requirements document. The supplier tries to understand the actual need of the client (which might be different to what was written and to what the client meant to say and to what the client thinks he needs, etc.) The supplier writes a specification for the product, which should fill the client's need. The specification needs to be precise enough for the product to be made (ambiguity problems occur). The client and the supplier can check whether they have understood each other, and discuss details of the product. The client agrees with the specification (or at least its current iteration) and the supplier is ready to start the work. (it may of course be expected of you to disagree with this process, but this is irrelevant to my problem): I'm now somewhere around the last two steps and I've been criticized because I wrote what the product must do, and not what it will do ideally. Usually along the lines of The product must be able to perform task A And I was expected to write The product performs task A This is a simple word play, but I feel saying what the product does, while the product isn't even on the way to be made yet, is wrong. I would tend to consider a specification as a contract of what the product is expected to do (what it must do and how it should do it), and not what it does. Said differently, I feel this is the specification and not the manual of the end product…… Should I say what the product must do or what it does?

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