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• Hosting files with support for file tagging / keywords

  - by Zev Chonoles

  I have a large (approx. 25GB) collection of files I would like to host online for people to view or download. I have a spare computer I can use as a dedicated server for these files. I'm looking for a method of, or piece of software for, hosting my files where I can assign tags or keywords to the files, and people viewing my files online can search the collection via the tags. By way of approximate solutions I've found so far, I see that there is software such as Collectorz.com or Readerware for creating databases of one's books / music / movies, and these databases can be searched by tags or keywords, and the databases can be made available and searchable online; this would suit my purposes except that my files are not necessarily books, music, or movies, and I want the files themselves accessible online, not a database describing my files. A commercially-available solution like the ones above would be acceptable, but I'd prefer to have the whole setup under my control (i.e. I'd like to either implement it by hand, or use commercial software that doesn't rely on using the company's servers, paying them a continued fee, etc.). The current extent of my internet experience is designing a few Google Sites, so I know there's a fair chance I won't understand the answers I receive, but I'm always happy to have a summer project :)

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• MatheMagics - Guess My Age - Method 2

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved MatheMagic – Guess My Age – Method 2 The Mathemagician stands on the stage and asks an adult to do the following: ·         Do the next few steps on your calculator, or the calculator in your phone, or even on a piece of paper. ·         Do it silently! Don’t tell me the results until I ask for them directly ·         Multiply your age by 2. ·         Add 7 to the result ·         Multiply the result by 5. ·         Tell me the result. I will nonetheless immediately tell you what your age is. How do I do this? Let’s do the algebra. Let A denote your age (2A + 7) 5 = 10A + 35 so it is of the 3 digit form XY5 Now make two numbers out of the result - The last digit and the number before it. The Last digit is obviously 5, the other 2 (or 3 for a centenarian) and this number is the age + 3. Example: I am 76 years old and here is what happens when I do the steps 76 x 2 = 152 152 + 7 = 159 159 x 5 = 795 This is made of 79 and 5. And … 79 – 3 = 76 A note to the socially aware mathemagician – it is safer to do it with a man. The chances of a veracious answer are much, much higher! The trick may be accomplished on any 2 or 3 digit number, not just one’s age, but if you want to know your date’s age, it’s a good way to elicit it. That’s All Folks PS for more Ageless “Age” mathemagics go to www.mgsltns.com/games.htm and also here: http://geekswithblogs.net/PointsToShare/archive/2011/11/15/mathemagics---guess-my-age-method-1.aspx

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• Designing generic render/graphics component in C++?

  - by s73v3r

  I'm trying to learn more about Component Entity systems. So I decided to write a Tetris clone. I'm using the "style" of component-entity system where the Entity is just a bag of Components, the Components are just data, a Node is a set of Components needed to accomplish something, and a System is a set of methods that operates on a Node. All of my components inherit from a basic IComponent interface. I'm trying to figure out how to design the Render/Graphics/Drawable Components. Originally, I was going to use SFML, and everything was going to be good. However, as this is an experimental system, I got the idea of being able to change out the render library at will. I thought that since the Rendering would be fairly componentized, this should be doable. However, I'm having problems figuring out how I would design a common Interface for the different types of Render Components. Should I be using C++ Template types? It seems that having the RenderComponent somehow return it's own mesh/sprite/whatever to the RenderSystem would be the simplest, but would be difficult to generalize. However, letting the RenderComponent just hold on to data about what it would render would make it hard to re-use this component for different renderable objects (background, falling piece, field of already fallen blocks, etc). I realize this is fairly over-engineered for a regular Tetris clone, but I'm trying to learn about component entity systems and making interchangeable components. It's just that rendering seems to be the hardest to split out for me.

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• Caching by in-memory dictionaries. Are we doing it all wrong?

  - by user73983

  This approach is pretty much the accepted way to do anything in our company. A simple example : when a piece of data for a customer is requested from a service, we fetch all the data for that customer(relevant part to the service) and save it in a in-memory dictionary then serve it from there on following requests(we run singleton services). Any update goes to DB, then updates the in memory dictionary. It seems all simple and harmless but as we implement more complicated business rules the cache gets out of sync and we have to deal with hard to find bugs. Sometimes we defer writing to database, keeping new data in cache till then. There are cases when we store millions of rows in memory because the table has many relations to other tables and we need to show aggregate data quickly. All this cache handling is a big part of our codebase and I sense this is not the right way to do it. All of this juggling adds too much noise to the code and it makes it hard to understand the actual business logic. However I don't think we can serve data in a reasonable amount of time if we have to hit the database every time. I am unhappy about the current situation but I don't have a better alternative. My only solution would be to use NHibernate 2nd level cache but I have nearly no experience with it. I know many campanies use Redis or MemCached heavily to gain performance but I have no idea how I would integrate them into our system. I also don't know if they can perform better than in-memory data structures and queries. Are there any alternative approaches that I should look into?

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• Too many heap subpools might break the upgrade

  - by Mike Dietrich

  Recently one of our new upcoming Oracle Database 11.2 reference customers did upgrade their production database - a huge EBS system - from Oracle 9.2.0.8 to Oracle Database 11.2.0.2. They've tested very well, we've optimized the upgrade process, the recompilation timings etc.  But once the live upgrade was done it did fail in the JAVA component piece with this error: begin if initjvmaux.startstep('CREATE_JAVA_SYSTEM') then * ORA-29553: classw in use: SYS.javax/mail/folder ORA-06512: at "SYS.INITJVMAUX", line 23 ORA-06512: at line 5 Support diagnosis was pretty quick - and refered to:Bug 10165223 - ORA-29553: class in use: sys.javax/mail/folder during database upgrade But how could this happen? Actually I don't know as we have used the same init.ora setup on test and production. The only difference: the prod system has more CPUs and RAM. Anyway, the bug names as workarounds to either decrease the SGA to less than 1GB or decrease the number of heap subpools to 1. Finally this query did help to diagnose the number of heap subpools: select count(distinct kghluidx) num_subpools from x$kghlu where kghlushrpool = 1; The result was 2 - so we did run the upgrade now with this parameter set: _kghdsidx_count=1 And finally it did work well. One sad thing:After the upgrade did fail Support did recommend to restore the whole database - which took an additional 3-4 hours. As the ORACLE SERVER component has been already upgraded successfully at the stage where the error did happen it would have been fine to go on with the manual upgrade and start catupgrd.sql script. It would have been detected that the ORACLE SERVER is upgraded already and just picked up the non-upgraded components. The good news:Finally I had one extra slide to add to our workshop presentation

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• SOA Composite Sensors : Good Practice

  - by angelo.santagata

  I was discussing a interesting design problem with a colleague of mine Niall (his blog) on the topic of how to cancel an inflight SOA Composite process.  Obviously one way to do this is to cancel the process from enterprise Manager ( http://hostort/em ) , however we were thinking this isnt a “user friendly” way of doing this.. If you look at Nialls blog you’ll see he’s highlighted a number of different APIs which enable you the ability to manipulate the SCA instance, e.g. Code Snippet to purge (delete) an instance How to determine the instanceId from a composite_sensor_value using the “composite_sensor_value” table How to determine a BPEL Process status using the cube_instance table   Now all of these require that you know the instanceId of your SOA Composite, how does one find this out? Well the easiest way of doing this is to create a composite sensor on the SCA component. A composite sensor is simply a way of publishing a piece of business data as part of your composite. The magic here is that you can later query composites based on this value. So a good best practice is that for any composites you create consider publishing a composite sensor value using a primary key of some sort , e.g. orderId, that way if you need to manipulate/query composites you can easily look up the instanceId using the sensorid.   For information on how to create a composite Sensor id see this documentation link  

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• Which forum software has the most advanced community/GetSatisfaction type features?

  - by Gaia

  I need to assemble a GetSatisfaction/Lithium/Jive type support forum/community. The first is not available in the desired language and the last two are priced for the enterprise market. I did research some other options (open source or SaaS) but they all seem to be either: kind of dead (open source options) too focused in gathering ideas/feedback (uservoice) strictly support without the community/voting features (zendesk) I need an open forum (people powered support/UGC with community/voting features). Therefore I will have to do some of the work on my own. I want to piece things (plugins/mods/etc) on top of a standard forum platform to give it the features I need. For this purpose, I want to use a mature product with widespread userbase, active community and lots of plugin options. I believe most will agree that my options therefore are: vBulletin phpBB SMF Here are the questions: Which one of the three above offers the easier path towards the desired goal? Which one of the three above has the most advanced features related to the desired goal? Of course I dont expect anyone to know these answers cut and dry. I am hoping to hear some experiences and see some examples. Also, it would be great if both those questions had the same answer, but I am not going to get my hopes up... PS: I wish I could add the tags "phpbb" and "smf" ;)

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• Views : ViewControllers, many to one, or one to one?

  - by conor

  I have developed an Android application where, typically, each view (layout.xml) displayed on the screen has it's own corresponding fragment (for the purpose of this question I may refer to this as a ViewController). These views and Fragments/ViewControllers are appropriately named to reflect what they display. So this has the effect of allowing the programmer to easily pinpoint the files associated with what they see on any given screen. The above refers to the one to one part of my question. Please note that with the above there are a few exceptions where very similar is displayed on two views so the ViewController is used for two views. (Using a simple switch (type) to determine what layout.xml file to load) On the flip side. I am currently working on the iOS version of the same app, which I didn't develop. It seems that they are adopting more of a one-to-many (ViewController:View) approach. There appears to be one ViewController that handles the display logic for many different types of views. In the ViewController are an assortment of boolean flags and arrays of data (to be displayed) that are used to determine what view to load and how to display it. This seems very cumbersome to me and coupled with no comments/ambiguous variable names I am finding it very difficult to implement changes into the project. What do you guys think of the two approaches? Which one would you prefer? I'm really considering putting in some extra time at work to refactor the iOS into a more 1:1 oriented approach. My reasoning for 1:1 over M:1 is that of modularity and legibility. After all, don't some people measure the quality of code based on how easy it is for another developer to pick up the reigns or how easy it is to pull a piece of code and use it somewhere else?

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• X Error of failed request: BadMatch [migrated]

  - by Andrew Grabko

  I'm trying to execute some "hello world" opengl code: #include <GL/freeglut.h> void displayCall() { glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glEnable(GL_DEPTH_TEST); ... Some more code here glutSwapBuffers(); } int main(int argc, char *argv[]) { glutInit(&argc, argv); glutInitDisplayMode(GLUT_RGB | GLUT_DOUBLE | GLUT_DEPTH); glutInitWindowSize(500, 500); glutInitWindowPosition(300, 200); glutInitContextVersion(4, 2); glutInitContextFlags(GLUT_FORWARD_COMPATIBLE); glutCreateWindow("Hello World!"); glutDisplayFunc(displayCall); glutMainLoop(); return 0; } As a result I get: X Error of failed request: BadMatch (invalid parameter attributes) Major opcode of failed request: 128 (GLX) Minor opcode of failed request: 34 () Serial number of failed request: 39 Current serial number in output stream: 40 Here is the stack trace: fghCreateNewContext() at freeglut_window.c:737 0x7ffff7bbaa81 fgOpenWindow() at freeglut_window.c:878 0x7ffff7bbb2fb fgCreateWindow() at freeglut_structure.c:106 0x7ffff7bb9d86 glutCreateWindow() at freeglut_window.c:1,183 0x7ffff7bbb4f2 main() at AlphaTest.cpp:51 0x4007df Here is the last piece of code, after witch the program crashes: createContextAttribs = (CreateContextAttribsProc) fghGetProcAddress("glXCreateContextAttribsARB" ); if ( createContextAttribs == NULL ) { fgError( "glXCreateContextAttribsARB not found" ); } context = createContextAttribs( dpy, config, share_list, direct, attributes ); "glXCreateContextAttribsARB" address is obtained successfully, but the program crashes on its invocation. If I specify OpenGL version less than 4.2 in "glutInitContextVersion()" program runs without errors. Here is my glxinfo's OpelGL version: OpenGL version string: 4.2.0 NVIDIA 285.05.09 I would be very appreciate any further ideas.

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• Possible to draw a select portion of a render target? (in XNA)

  - by TheBroodian

  I'm going to try to do this in reverse fashion and skip straight to the punch line, and then give the back story afterward: Is it possible to, after drawing a scene to a RenderTarget2D, only draw a select portion of the RenderTarget2D, if I don't want the entire thing? I'm using xTile to manage world data in my game (it's a great piece of work, colinvella [xTile's author] has made an amazing product), and for the most part it works great. xTile supports parallax effects in its layers to add some wonderful depth to 2d scenes, which was great, until I implemented a dynamic split-screen system into my game. Wanted to make a co-op game that wouldn't require players to be in close proximity to each other, so I made it so that if the players separate too far apart, the singular full-screen viewport 'snaps-apart', and is replaced by two split-screen viewports, which then smoothly transition to their respective player targets. The effect is pretty smooth aside from the part where the parallax backgrounds become skewed once the viewports split, because xTile's ratio for handling parallax effects is dependent upon viewport size. This is unfortunate, because the effect would otherwise be really snazzy, but the backgrounds become pretty heavily affected when the game goes from single-viewport to multi-viewport. So, Colinvella suggests using rendertargets to record the scene at full viewport size, and then only drawing a portion of it. But as far as I can tell, that isn't even possible? That being said, I've never even used render targets before, so I'm still learning, hence the question here.

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• Tools for game script / storyboard

  - by Pietro Polsinelli

  I am searching for a tool that will help in writing a game script. By "script" I mean the text core of a storyboard - without the drawing drafts, which may or may not be there (yet). What I'm thinking of will let write a piece of text of the script, define a simplified workflow from that step, and then define the text of next steps, and so on. Searching online, I found Inform http://inform7.com/ ("A Design System for Interactive Fiction Based on Natural Language") which in theory is exactly what I am searching for, but trying to use it it has this model of a space (a dungeon, a library) where you are picking up objects and exploring them. In my case I am designing more a Sims like game, the flow is entirely different. Considering non specific software, mind mapping tools miss the linearity of the process. What I am writing is a directed graph - simply a work-flow, but the way I want to design it is more text based than work-flow based. SO what I'm doing now is using a text editor, which I'll transform directly in code. Any suggestions?

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• Be Prepared: Technology Trends Converge and Disrupt

  - by Richard Lefebvre

  Cloud. Big data. Mobile. Social media: these mega trends in technology have had a profound impact on our lives. And now according to SVP Ravi Puri from North America Oracle Consulting Services, these trends are starting to converge and will affect us even more. His article, “Cloud, Analytics, Mobile, And Social: Convergence Will Bring Even More Disruption” appeared in Forbes on June 6. For example, mobile and social are causing huge changes in the business world. Big data and cloud are coming together to help us with deep analytical insights. And much more. These convergences are causing another wave of disruption, which can drive all kinds of improvements in such things as customer satisfaction, competitive advantage, and growth. But, according to Puri, companies need to be prepared. In this article, Puri urges companies to get out in front of the new innovations. H3 gives good directions on how to do so to accelerate time to value and minimize risk. The post is a good thought leadership piece to pass on to your customers.

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• Antenna Aligner part 1: In the beginning.

  - by Chris George

  Picture the scene, it's 9pm, I'm in my caravan (yes I know, I've heard all the jokes!) with my family and I'm trying to tune the tv by moving the aerial, retuning, moving the aerial again, retuning... 45 mins and much cursing later I succeed. Surely there must be an easier way than this? Aha, an app; there must be an app for that? So I search in the AppStore for such an app, but curiously drew a blank. Then the seeds of the idea started to grow. I can code, I work in a software house with lots of very clever people, surely I can make an app that points to the nearest digital tv transmitter! Not having looked into app development before, I investigated how one goes about making an iPhone app and was quickly greeted by a now familiar answer "Buy a mac!". That was not an option for many reasons, mostly wife related! My dreams were starting to fade until one of my colleagues pointed out that within Red Gate, the very company I work for, there was on-going development on a piece of software that would allow me to write an app using Visual Studio on a Windows machine, Nomad! Once I signed up for the beta program I got to work learning the Jquery mobile / Phonegap framework. Within a couple of hours I had written (in Visual Studio), built in the cloud (using Nomad) and published (via TestFlight) my first iPhone app onto my iPhone ! It didn't do much, but it was a step in the right direction. To be continued...

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• How to get feedback from the community on large chunks of code?

  - by MainMa

  Code Review.SE is great when you need feedback on a precise, short piece of code. But where to get similar feedback about the code itself when: you have thousands of LOC, don't have colleagues in your workplace ready or willing to review the code¹, don't have thousands of dollars to spend for a professional review by a third party developer?² Places like CodePlex are a good idea to get your project known³, but from what I've seen, the feedback you get on known projects are consumer feedback, i.e. concerns the bugs and feature requests, not the quality of the source code itself. What are the social way to get the community involved in the code review of the codebase of a certain size for an open source project which doesn't have the scale of Firefox or similar products? ¹ Which is the case for most personal and open source projects, or projects done in companies where the practice of regular and complete code review is nonexistent. ² Which is, again, the case for most personal and open source projects. ³ Even if too many projects published on CodePlex never get known, either because nobody cares or because they are presented not very well.

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• A better alternative to incompatible implementations for the same interface?

  - by glenatron

  I am working on a piece of code which performs a set task in several parallel environments where the behaviour of the different components in the task are similar but quite different. This means that my implementations are quite different but they are all based on the relationships between the same interfaces, something like this: IDataReader -> ContinuousDataReader -> ChunkedDataReader IDataProcessor -> ContinuousDataProcessor -> ChunkedDataProcessor IDataWriter -> ContinuousDataWriter -> ChunkedDataWriter So that in either environment we have an IDataReader, IDataProcessor and IDataWriter and then we can use Dependency Injection to ensure that we have the correct one of each for the current environment, so if we are working with data in chunks we use the ChunkedDataReader, ChunkedDataProcessor and ChunkedDataWriter and if we have continuous data we have the continuous versions. However the behaviour of these classes is quite different internally and one could certainly not go from a ContinuousDataReader to the ChunkedDataReader even though they are both IDataProcessors. This feels to me as though it is incorrect ( possibly an LSP violation? ) and certainly not a theoretically correct way of working. It is almost as though the "real" interface here is the combination of all three classes. Unfortunately in the project I am working on with the deadlines we are working to, we're pretty much stuck with this design, but if we had a little more elbow room, what would be a better design approach in this kind of scenario?

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• Software Licencing [closed]

  - by Craig

  A colleague of mine wanted a means to do something, so it was suggested that I write some software to do this. The software has turned into more than the original specification and is now something rather complex, however it is not fully functional still. My colleague has not paid me anything so far and I am unwilling to continue writing the software until some faith has been reciprocated in my direction, as I have put a lot of effort into writing the software. I am also unwilling to finish the software as I do not want to give away a huge chunk of my time and effort away as free, neither do I want to be under compensated for my efforts. Some concerns I have. If I finish the software, what if the client doesn't pay me anything or pays too little, or what if I write the software to a usable level, but not complete and the client pays me a too little. I have lost my motivation to finish the software, as more and more specifications have been added to the software and I have developed a substantially complex piece of software and been effectively paid nothing. To finish the software, I need motivation, money would do this, however the client doesn't want to pay for something that isn't complete, yet keeps adding more requirements. I seem to be in a catch 22 with this, as I have developed some software on faith and have had no faith reciprocated in my direction. I'm really not sure how to get some payment from the client or on how to develop a licencing model so that I get some money from the client and development resumes.

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• Impact of Server Failure on Coherence Request Processing

  - by jpurdy

  Requests against a given cache server may be temporarily blocked for several seconds following the failure of other cluster members. This may cause issues for applications that can not tolerate multi-second response times even during failover processing (ignoring for the moment that in practice there are a variety of issues that make such absolute guarantees challenging even when there are no server failures). In general, Coherence is designed around the principle that failures in one member should not affect the rest of the cluster if at all possible. However, it's obvious that if that failed member was managing a piece of state that another member depends on, the second member will need to wait until a new member assumes responsibility for managing that state. This transfer of responsibility is (as of Coherence 3.7) performed by the primary service thread for each cache service. The finest possible granularity for transferring responsibility is a single partition. So the question becomes how to minimize the time spent processing each partition. Here are some optimizations that may reduce this period: Reduce the size of each partition (by increasing the partition count) Increase the number of JVMs across the cluster (increasing the total number of primary service threads) Increase the number of CPUs across the cluster (making sure that each JVM has a CPU core when needed) Re-evaluate the set of configured indexes (as these will need to be rebuilt when a partition moves) Make sure that the backing map is as fast as possible (in most cases this means running on-heap) Make sure that the cluster is running on hardware with fast CPU cores (since the partition processing is single-threaded) As always, proper testing is required to make sure that configuration changes have the desired effect (and also to quantify that effect).

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• SEO strategy for h1, h2, h3 tags for list of items

  - by Theo G

  On a page on my website page I have a list of ALL the products on my site. This list is growing rapidly and I am wondering how to manage it from an SEO point of view. I am shortly adding a title to this section and giving it an H1 tag. Currently the name of each product in this list is not h1,2,3,4 its just styled text. However I was looking to make these h2,3,4. Questions: Is the use of h2,3,4 on these list items bad form as they should be used for content rather than all links? I am thinking of limiting this main list to only 8 items and using h2 tags for each name. Do you this this will have a negative or possible affect over all. I may create a piece of script which counts the first 8 items on the list. These 8 will get the h2, and any after that will get h3 (all styled the same). If I do add h tags should I put just on the name of the product or the outside of the a tag, therefore collecting all info. Has anyone been in a similar situation as this, and if so did they really see any significant difference?

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• Self-imposed lockout from program

  - by Alex

  I'm plagued with a lack of willpower. I recently started looking for solutions, and came across a program for macs called SelfControl which completely blocks one's access to a given set of websites for a given period of time (you can delete the program/restart your computer/do almost anything and it will still block those sites for the specified time period, and doesn't require a password to do it.) Unfortunately, there are no windows analogues. The one that comes the closest is Cold Turkey. It has the functionality whereby you set a time in the future, specify a list of websites (or programs - eg explorer, firefox, chrome) and you are blocked from accessing them for the whole duration. No password can undo it, no system reboot, etc. The problem is that the program is a buggy piece of garbage, and in order to ensure that you're not locked out from websites forever, you have to run an uninstaller which is just an exe file accessible at any time which completely defeats the purpose of a self-imposed program lockout. I want to make a better version of that program, or find a simple way to prevent access to a given set of programs over a given period of time with no way around it. I've only taken a few introductory courses in java (math major), but the internet is really having a negative effect on my studies, and the only way I can do work is to eliminate all distractions. What do I need to learn in order to make a program with the following properties: Given a set of .exe files, and a time in the future , this program will prevent access to the given .exe files until current time = given time restarting the computer doesn't interfere with the program, one can't uninstall the program until current time = given time, one can't create another instance of the program to block itself I don't care how much programming knowledge i need to acquire in order to make this program, so please give me a specific list of things that I need to study in order to make this happen, or if something like this exists, then please let me know.

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• 'Buy the app' landing page implementations: redirect or javascript popup?

  - by benwad

  My site (using Django) has an app that I'm trying to push - I currently have a piece of middleware that redirects the user to a page advertising the app if they're accessing the page on the iPhone, then setting a cookie so that the user isn't bugged by the message every time they visit the site. This works fine, however checking the page with the mobile Googlebot checker shows that the Googlebot gets stuck in the redirect (since it doesn't store cookies) and therefore won't index the proper content. So, I'm trying to think of an alternative implementation that won't hurt the site's Google ranking and won't have any other adverse effects. I've considered a couple of options: Redirect (the current solution), but don't redirect if the user agent matches the Googlebot's UA string. This would be ideal, however I'm not sure if Google like their bot being treated differently from other users, and I'm afraid the site's ranking may be somehow penalised if I go ahead with this. Use a Javascript popup instead of a redirect. This would make sure the Googlebot finds the content it needs, however I envision this approach causing compatibility issues with the myriad mobile devices/browsers out there, and may affect the page load time. How valid are these options? And is there a better option for implementing this feature out there? I've tried researching this topic but surprisingly can't find any reputable-looking blog posts that explore this topic.

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• AppleTV - itunes store is temporarily unavailable - please check back later

  - by Ken

  When attempting to rent a movie on ATV, my wife received the error message above.  Alternately “server unavailable”.  When your wife is sick, the amount of IT support she needs goes up exponentially.  One piece of the puzzle was that she had changed her Apple ID password.  On her PC I ran iTunes and under account, there was only 1 device listed (not the ATV).  Even when signed out/back-in on the ATV under Settings>iTunes it still gave same error message.  What I suspect is it thinks she is trying to authorize the device to another Apple ID.  Some new 90 day rule limits when a device can be associated with another Apple ID.  Your iTunes store/account will show devices, and how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer.  Apple must have no freaking idea why someone would want to know which ID is associated to the ATV (i.e. the vice versa), because it can’t be done. Solution: Try ATV settings>reset I swapped out ATV 1 for ATV 2 (used for music streaming downstairs).  I know it’s a cop-out solution, but remember I had a sick wife breathing down my neck.

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• Customer Experience Management for Retail 2.0 - part 2 / 2

  - by Sanjeev Sharma

  In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• If I want to dual-boot Ubuntu with another OS, what partitioning method should I use?

  - by Jay

  I have Ubuntu running as a vm in VirtualBox at the moment, but in the future, if I want to dual-boot it with Windows or another OS installed on my hard-drive, what partitioning method should I use to make room for it? 1)Manually partition my hard drive via disk management in Windows (or the equivalent in another OS), making appropriate room for the main partition upon which Ubuntu will be installed and swap space; 2)Partition via the Ubuntu installer options; 3)Use gparted or another free tool like it. I am uncertain as to why I would want to use one over the other. Lastly, am I correct to think that it would be the acme of foolishness to try to partition drives within a virtual machine (since that partitioning would be inherently limited to the limitations set upon it by the virtualization software, e.g., VirtualBox)? Thanks! P.S. Oh, and I am also planning on not modifying the MBR of Windows if I ever do dual-boot with Ubuntu, using instead a piece of free software (like easyBCD or something) to avoid the headaches of Grub being overwritten by a Windows update.

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• Microsoft WPC 12&ndash;Predictions

  - by D'Arcy Lussier

  Let me start by saying I have absolutely no inside knowledge, neither through the MVP program or any other means, that is fuelling what I’m about to write. This is entirely conjecture fuelled by speculation and too much Soporro beer at a fantastic Japanese restaurant tonight. Still, I present to you… D’Arcy’s Worldwide Partner Conference 2012 Predictions!!! So what can we expect to be announced at this year’s WPC? Much more than last year I’m hoping! Last year was sort of encouraging the troops to carry on with the Windows 7 messaging even with Windows 8 looming in the distance. It also showed Microsoft’s slant towards Private Cloud in addition to Azure. This year, we’re going to see a shift to a battle cry – Windows 8 is Coming, Windows 8 is Coming! I expect we’re going to hear an RTM date for Windows 8 from Steve Ballmer tomorrow, in addition to dates surrounding Windows Server 2012. We’ll also hear some announcement around Windows Phone 8, but I’m not really sure what – that whole piece is still quite muddy; are we going to actually *see* Windows Phone 8 devices this week? That would be great, but I imagine those types of announcements might be left for Build. Speaking of Build, I’m expecting an announcement on a date for a Build conference this Fall, probably late October. If any announcements are going to be made around Office 15, the schedule isn’t hinting at it. In fact, other than Office 365 there’s not much mention of Office in the conference sessions – either a red herring, or telling that Microsoft has another announcement coming later. The tagline of the conference is “A New Era. Together.” It’s obvious Microsoft is wanting to leverage WPC to rally their partners to carry the Windows 8 banner into the field of battle this fall when it ships. D

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