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  • How to bill a client for frequently-interrupted time

    - by Greg
    I find that when I'm working on hourly-billable projects (in particular, those that are research/design/architecture-oriented as opposed to straight coding) that I'm easily distracted by any number of things (email, grab a drink (loss of focus, but nature happens), link off the webpage I was reading, wandering mind (easy when the job calls for a lot of thinking), etc.) This results in very fragmented time, far too incremental IMO to accurately track with a timeclock, and some time very gray. I frequently end up billing for only some fraction of the elapsed time I spent in order to feel fair, but sometimes it takes a really long time to put in an 8-hour day. By contrast, when I've worked for salary I've not worried about whether I'm actively working at any given minute, I just get the job done, and I've never had anything but stellar reviews/feedback from past salaried employers, so I think I get the job done well. I personally believe in an 80/20 cycle: I get 80% of my work done during an inspired 20% of my time. But I have to screw around the other 80% of the time in order to get that first 20%. So the question: what billing/time-tracking policy can I adopt in order to be fair to my hourly customers without having to write off my own less-productive 80% that a salaried employer is willing to overlook in light of the complete package? Note: This question is not about how to be more productive or focused. It's about how to work around whatever salient limitations that I have in a way that's both fair to me and to my customers. Update: A little clarification (to pre-emptively stop some righteous indignation): I currently have a half dozen different project/client groups. It's not a great situation and I'm working at reducing it down to two, but that's my current reality. It's very easy to get off on a thread related to a different project than the one I'm clocking, and I'm not always conscious of it at the time. [I did not intend the question to mean that I was off playing games or making personal calls, etc., and have adjusted wording above to be clearer. Most of the time. I am only human, and sometimes the mind does force you to take a break! :-)]

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  • Using Lightbox with _Screen

    Although, I have to admit that I discovered Bernard Bout's ideas and concepts about implementing a lightbox in Visual FoxPro quite a while ago, there was no "spare" time in active projects that allowed me to have a closer look into his solution(s). Luckily, these days I received a demand to focus a little bit more on this. This article describes the steps about how to integrate and make use of Bernard's lightbox class in combination with _Screen in Visual FoxPro. The requirement in this project was to be able to visually lock the whole application (_Screen area) and guide the user to an information that should not be ignored easily. Depending on the importance any current user activity should be interrupted and focus put onto the notification. Getting the "meat", eh, source code Please check out Bernard's blog on Foxite directly in order to get the latest and greatest version. As time of writing this article I use version 6.0 as described in this blog entry: The Fastest Lightbox Ever The Lightbox class is sub-classed from the imgCanvas class from the GdiPlusX project on VFPx and therefore you need to have the source code of GdiPlusX as well, and integrate it into your development environment. The version I use is available here: Release GDIPlusX 1.20 As soon as you open the bbGdiLightbox class the first it, VFP might ask you to update the reference to the gdiplusx.vcx. As we have the sources, no problem and you have access to Bernard's code. The class itself is pretty easy to understand, some properties that you do not need to change and three methods: Setup(), ShowLightbox() and BeforeDraw() The challenge - _Screen or not? Reading Bernard's article about the fastest lightbox ever, he states the following: "The class will only work on a form. It will not support any other containers" Really? And what about _Screen? Isn't that a form class, too? Yes, of course it is but nonetheless trying to use _Screen directly will fail. Well, let's have look at the code to see why: WITH This .Left = 0 .Top = 0 .Height = ThisForm.Height .Width = ThisForm.Width .ZOrder(0) .Visible = .F.ENDWITH During the setup of the lightbox as well as while capturing the image as replacement for your forms and controls, the object reference Thisform is used. Which is a little bit restrictive to my opinion but let's continue. The second issue lies in the method ShowLightbox() and introduced by the call of .Bitmap.FromScreen(): Lparameters tlVisiblilty* tlVisiblilty - show or hide (T/F)* grab a screen dump with controlsIF tlVisiblilty Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = IIF(ThisForm.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing loCaptureBmp = .Bitmap.FromScreen(ThisForm.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; ThisForm.Width ,; ThisForm.Height) ENDWITH * save it to a property This.capturebmp = loCaptureBmp ThisForm.SetAll("Visible",.F.) This.DraW() This.Visible = .T.ELSE ThisForm.SetAll("Visible",.T.) This.Visible = .F.ENDIF My first trials in using the class ended in an exception - GdiPlusError:OutOfMemory - thrown by the Bitmap object. Frankly speaking, this happened mainly because of my lack of knowledge about GdiPlusX. After reading some documentation, especially about the FromScreen() method I experimented a little bit. Capturing the visible area of _Screen actually was not the real problem but the dimensions I specified for the bitmap. The modifications - step by step First of all, it is to get rid of restrictive object references on Thisform and to change them into either This.Parent or more generic into This.oForm (even better: This.oControl). The Lightbox.Setup() method now sets the necessary object reference like so: *====================================================================* Initial setup* Default value: This.oControl = "This.Parent"* Alternative: This.oControl = "_Screen"*====================================================================With This .oControl = Evaluate(.oControl) If Vartype(.oControl) == T_OBJECT .Anchor = 0 .Left = 0 .Top = 0 .Width = .oControl.Width .Height = .oControl.Height .Anchor = 15 .ZOrder(0) .Visible = .F. EndIfEndwith Also, based on other developers' comments in Bernard articles on his lightbox concept and evolution I found the source code to handle the differences between a form and _Screen and goes into Lightbox.ShowLightbox() like this: *====================================================================* tlVisibility - show or hide (T/F)* grab a screen dump with controls*====================================================================Lparameters tlVisibility Local loControl m.loControl = This.oControl If m.tlVisibility Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = Iif(m.loControl.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing If Upper(m.loControl.Name) == Upper("Screen") loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd) Else loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; m.loControl.Width ,; m.loControl.Height) EndIf Endwith * save it to a property This.CaptureBmp = loCaptureBmp m.loControl.SetAll("Visible",.F.) This.Draw() This.Visible = .T. Else This.CaptureBmp = .Null. m.loControl.SetAll("Visible",.T.) This.Visible = .F. Endif {loadposition content_adsense} Are we done? Almost... Although, Bernard says it clearly in his article: "Just drop the class on a form and call it as shown." It did not come clear to my mind in the first place with _Screen, but, yeah, he is right. Dropping the class on a form provides a permanent link between those two classes, it creates a valid This.Parent object reference. Bearing in mind that the lightbox class can not be "dropped" on the _Screen, we have to create the same type of binding during runtime execution like so: *====================================================================* Create global lightbox component*==================================================================== Local llOk, loException As Exception m.llOk = .F. m.loException = .Null. If Not Vartype(_Screen.Lightbox) == "O" Try _Screen.AddObject("Lightbox", "bbGdiLightbox") Catch To m.loException Assert .F. Message m.loException.Message EndTry EndIf m.llOk = (Vartype(_Screen.Lightbox) == "O")Return m.llOk Through runtime instantiation we create a valid binding to This.Parent in the lightbox object and the code works as expected with _Screen. Ease your life: Use properties instead of constants Having a closer look at the BeforeDraw() method might wet your appetite to simplify the code a little bit. Looking at the sample screenshots in Bernard's article you see several forms in different colors. This got me to modify the code like so: *====================================================================* Apply the actual lightbox effect on the captured bitmap.*====================================================================If Vartype(This.CaptureBmp) == T_OBJECT Local loGfx As xfcGraphics loGfx = This.oGfx With _Screen.System.Drawing loGfx.DrawImage(This.CaptureBmp,This.Rectangle,This.Rectangle,.GraphicsUnit.Pixel) * change the colours as needed here * possible colours are (220,128,0,0),(220,0,0,128) etc. loBrush = .SolidBrush.New(.Color.FromArgb( ; This.Opacity, .Color.FromRGB(This.BorderColor))) loGfx.FillRectangle(loBrush,This.Rectangle) EndwithEndif Create an additional property Opacity to specify the grade of translucency you would like to have without the need to change the code in each instance of the class. This way you only need to change the values of Opacity and BorderColor to tweak the appearance of your lightbox. This could be quite helpful to signalize different levels of importance (ie. green, yellow, orange, red, etc...) of notifications to the users of the application. Final thoughts Using the lightbox concept in combination with _Screen instead of forms is possible. Already Jim Wiggins comments in Bernard's article to loop through the _Screen.Forms collection in order to cascade the lightbox visibility to all active forms. Good idea. But honestly, I believe that instead of looping all forms one could use _Screen.SetAll("ShowLightbox", .T./.F., "Form") with Form.ShowLightbox_Access method to gain more speed. The modifications described above might provide even more features to your applications while consuming less resources and performance. Additionally, the restrictions to capture only forms does not exist anymore. Using _Screen you are able to capture and cover anything. The captured area of _Screen does not include any toolbars, docked windows, or menus. Therefore, it is advised to take this concept on a higher level and to combine it with additional classes that handle the state of toolbars, docked windows and menus. Which I did for the customer's project.

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  • Sites To Download Free eBooks For Kindle

    - by Gopinath
    Amazon Kindle is the top selling gadget of this holiday season and many of you would have received it as a gift. For those who got a Amazon Kindle here are few websites that offer free eBooks to fulfil reading appetite at no cost. 1. Free Kindle Books – Amazon Website – This page on Amazon lists nice collection of free books available for Kindle that includes Serial by Jack Kiborn, The Wild’s Call by Jeri Smith, Star Wars by John Jackson MIller and several other books from a list of 40 books. 2. Project Gutenberg: This site as 33,000 + free books that not work let you read on Kindle but also on iPad, PCs and smart phones.  This site is very popular for free ebooks. 3. Google E-Bookstore: Google’s eBookStore has thousands of free ebooks for Kindle in their free books section. 4. Internet Archive: Here you find millions of rare print works that are especially useful for academic research. Multiple language books are also available for Kindle. 5. Open Library: This site is sort of Wikipedia for eBooks with over 20 million user-contributed books and magazines. They are all Kindle friendly. 6. ManyBooks.net: Nearly 30,000 titles, many of which have been pulled from Project Gutenberg. Has a good collection of little-known Creative Commons works. 7. Freebooks.com – the public domain section of this site contains many free ebooks that are perfect for your Kindle. 8. freecomputerbooks.com, freetechbooks.com and onlinecomputerbooks.com - if you are geek and looking for technology books, this is the site you should visit to grab free books. Image credit: bike/flickr This article titled,Sites To Download Free eBooks For Kindle, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Live Webcast for Skire Customers - 8 November

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Join our Important Customer Briefing live webcast with Oracle Executive Mike Sicilia to learn more about the product strategy for the combined Oracle Primavera and Skire offering. Mike Sicilia, Senior Vice President and General Manager, Oracle Primavera Global Business Unit, invites you to join him for an exclusive update on Oracle’s acquisition of substantially all of Skire’s assets. Don’t miss this special, live webcast on November 8th, Attend this online event and listen to Mike Sicilia share with you: The strategic reasons behind Oracle’s acquisition of substantially all of Skire’s assets and what it means to you and your organization Oracle’s vision to deliver the most comprehensive Enterprise Project Portfolio Management (EPPM) offering to manage the complete project lifecycle, from capital planning and construction to operations and maintenance Exciting new product releases to help organizations manage their projects and facilities with more predictability and financial control, improving profitability and operational efficiency. Oracle’s consistent commitment to customer success and product support Save your seat: register now to attend this exclusive online event and learn how the combination of Oracle Primavera and Skire can help your organization succeed. For more information about the combination of Oracle and Skire, please visit oracle.com/skire

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  • Ruby Best Practices, de Gregory T Brown, critique par Idelways

    Idelways vous propose la critique du livre "Ruby Best Practices Increase Your Productivity - Write Better Code" [IMG]http://images-eu.amazon.com/images/P/0596523009.01.LZZZZZZZ.jpg[/IMG] Citation: Ruby Best Practices is for programmers who want to use Ruby the way Rubyists do. Written by the developer of the Ruby project Prawn (prawn.majesticseacreature.com), this concise book explains how to design beautiful APIs and domain-specific languages, w...

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  • ASP.Net or WPF(C#)?

    - by Rachel
    Our team is divided on this and I wanted to get some third-party opinions. We are building an application and cannot decide if we want to use .Net WPF Desktop Application with a WCF server, or ASP.Net web app using jQuery. I thought I'd ask the question here, with some specs, and see what the pros/cons of using either side would be. I have my own favorite and feel I am biased. Ideally we want to build the initial release of the software as fast as we can, then slow down and take time to build in the additional features/components we want later on. Above all we want the software to be fast. Users go through records all day long and delays in loading records or refreshing screens kills their productivity. Application Details: I'm estimating around 100 different screens for initial version, with plans for a lot of additional screens being added on later after the initial release. We are looking to use two-way communication for reminder and event systems Currently has to support around 100 users, although we've been told to allow for growth up to 500 users We have multiple locations Items to consider (maybe not initially in some cases but in future releases): Room for additional components to be added after initial release (there are a lot of of these... perhaps work here than the initial application) Keyboard navigation Performance is a must Production Speed to initial version Low maintenance overhead Future support Softphone/Scanner integration Our Developers: We have 1 programmer who has been learning WPF the past few months and was the one who suggested we use WPF for this. We have a 2nd programmer who is familiar with ASP.Net and who may help with the project in the future, although he will not be working on it much up until the initial release since his time is spent maintaining our current software. There is me, who has worked with both and am comfortable in either We have an outside company doing the project management, and they are an ASP.Net company. We plan on hiring 1-2 others, however we need to know what direction we are going in first Environment: General users are on Windows 2003 server with Terminal Services. They connect using WYSE thin-clients over an RDP connection. Admin staff has their own PCs with XP or higher. Users are allowed to specify their own resolution although they are limited to using IE as the web browser. Other locations connects to our network over a MPLS connection Based on that, what would you choose and why? I am asking here instead of SO because I am looking for opinions and not answers

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  • Chuck Norris Be Thy Name

    - by Robz / Fervent Coder
    Chuck Norris doesn’t program with a keyboard. He stares the computer down until it does what he wants. All things need a name. We’ve tossed around a bunch of names for the framework of tools we’ve been working on, but one we kept coming back to was Chuck Norris. Why did we choose Chuck Norris? Well Chuck Norris sort of chose us. Everything we talked about, the name kept drawing us closer to it. We couldn’t escape Chuck Norris, no matter how hard we tried. So we gave in. Chuck Norris can divide by zero. What is the Chuck Norris Framework? @drusellers and I have been working on a variety of tools: WarmuP - http://github.com/chucknorris/warmup (Template your entire project/solution and create projects ready to code - From Zero to a Solution with everything in seconds. Your templates, your choices.) UppercuT - http://projectuppercut.org (Build with Conventions - Professional Builds in Moments, Not Days!) | Code also at http://github.com/chucknorris/uppercut DropkicK - http://github.com/chucknorris/dropkick (Deploy Fluently) RoundhousE - http://projectroundhouse.org (Professional Database Management with Versioning) | Code also at http://github.com/chucknorris/roundhouse SidePOP - http://sidepop.googlecode.com (Does your application need to check email?) HeadlocK - http://github.com/chucknorris/headlock (Hash a directory so you can later know if anything has changed) Others – still in concept or vaporware People ask why we choose such violent names for each tool of our framework? At first it was about whipping your code into shape, but after awhile the naming became, “How can we relate this to Chuck Norris?” People also ask why we uppercase the last letter of each name. Well, that’s more about making you ask questions…but there are a few reasons for it. Project managers never ask Chuck Norris for estimations…ever. The class object inherits from Chuck Norris Chuck Norris doesn’t need garbage collection because he doesn’t call .Dispose(), he calls .DropKick() So what are you waiting for? Join the Google group today, download and play with the tools. And lastly, welcome to Chuck Norris. Or should I say Chuck Norris welcomes you…

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  • SQL SERVER – Sharing your ETL Resources Across Applications with Ease

    - by pinaldave
    Frequently an organization will find that the same resources are used in multiple ETL applications, for example, the same database, general purpose processing logic, or file system locations.  Creating an easy way to reuse these resources across multiple applications would increase efficiency and reduce errors.  Moreover, not every ETL developer has the same skill set, and it is likely that one developer will be more adept at writing code while another is more comfortable configuring database connections.  Real productivity gains will come when these developers are able to work independently while still making their work available to others assigned to the same project.  These are the benefits of a centralized version control system. Of course, most version control systems could be used to store and serve files, but the real need is to store and serve entire ETL applications so that each developer’s ongoing work can immediately benefit from another developer’s completed work.  In other words, the version control system needs to be tightly integrated with the tools used to develop the ETL application. The following screen shot shows such a tool. Desktop ETL tool that tightly integrates with a central version control system Developers can checkout or commit entire projects or just a single artifact.  Each artifact may be managed independently so if you need to go back to an earlier version of one artifact, changes you may have made to other artifacts are not lost.  By being tightly integrated into the graphical environment used to create and edit the project artifacts, it is extremely easy and straight-forward to move your files to and from the version control system and there is no dependency on another vendor’s version control system.  The built in version control system is optimized for managing the artifacts of ETL applications. It is equally important that the version control system supports all of the actions one typically performs such as rollbacks, locking and unlocking of files, and the ability to resolve conflicts.  Note that this particular ETL tool also has the capability to switch back and forth between multiple version control systems. It also needs to be easy to determine the status of an artifact.  Not just that it has been committed or modified, but when and by whom.  Generally you must query the version control system for this information, but having it displayed within the development environment is more desirable. Who’s ETL tool works in this fashion?  Last month I mentioned the data integration solution offered by expressor software.  The version control features I described in this post are all available in their just released expressor 3.1 Standard Edition through the integration of their expressor Studio development environment with a centralized metadata repository and version control system. You can download their Studio application, which is free, or evaluate the full Standard Edition on your own hardware.  It may be worth your time. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Silverlight Cream for June 06, 2010 -- #876

    - by Dave Campbell
    In this Issue: Brian Genisio, Michael Washington, Fons Sonnemans , Don Burnett, Xianzhong Zhu, Mike Snow, Jesse Liberty, Victor Gaudioso, David Kelley(-2-), and Matias Bonaventura . Shoutout: Anoop has a good post up: MEF or Managed Extensibility Framework and Lazy – Being Lazy with MEF, Custom Export Attributes etc Jesse Liberty's got a good post up if you are just Getting Started With Silverlight: A Path Through The Learning Material John Papa reports Updates and New Home for Sticky Plugin Tim Heuer announced Silverlight 4 Theme refresh including RIA Services templates From SilverlightCream.com: Adventures in MVVM – ViewModel Location and Creation Brian Genisio has a post up about ViewModels and how he attaches them to his views. Some discssion of MVVMLight, and other external links plus the code for the project. Simplified MEF: Dynamically Loading a Silverlight .xap Michael Washington has a good tutorial up on MEF, Silverlight, and ViewModel. In Michael's words: The goal here is to give you a quick easy win. You will be able to understand this one. You will come away with something you can use, and you will be able to tell your fellow colleagues, "MEF? yeah I'm using that, good stuff Touch Gesture Triggers for Windows Phone 7 projects in Blend 4.0 Fons Sonnemans has a post up about touch gestures for WP7 -- he's got 3 of them implemented using triggers, plus an external link to another, and the source. What the Heck is “MEF” for, and what Silverlight designers need to know about it? Don Burnett is also talking MEF... he does a good job of introducing MEF if you're not acquainted yet, plus some external information. Write Your Custom Effect Components in Silverlight 3 Xianzhong Zhu has a post up walking you through creating your own Custom Effect for Blend and Silverlight 3 ... lots of external links and the source project. Silverlight Tip of the Day #28 – Text Trimming Mike Snow's Tip #28 is about Text Trimming... what it does, and how it differs from WPF Windows Phone 7: Lists, Page Animation and oData Jesse Liberty called this a mini-tutorial, but it's not so mini... great tutorial on WP7, data, lists, and page transitions... oh, and the data is OData too... New Silveright Video Tutorial: How to Do Hit Detection Victor Gaudioso's latest video tutorial is up and he's demonstrating how to do Silverlight HitTesting via code from Andy Beaulieu Dependency Properties Made Easy Need a quick pick-up on Dependency Properties? David Kelley has a short post about them on his blog. Isolated Storage Made Easy David Kelley also has a quick post up about Isolated Storage ... going to keep an eye out for more of these quick "Made Easy" posts from David. Prism 4.0 First Drop – MVVM Matias Bonaventura has a post up about the recent Prism 4.0 drop and highlights a bunch of the features/enhancements in this... some code snippets and a linnk out to the CodePlex drop. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Should you ever re-estimate user stories?

    - by f1dave
    My current project is having a 'discussion' which is split down the middle- "this story is more complex than we originally thought, we should re-estimate" vs "you should never re-estimate as you only ever estimate up and never down". Can anyone shed some light on whether you ever should re-estimate? IMHO I'd imagine you could bring up an entirely new card for a new requirement or story, but going back and re-estimating on backlog items seems to skew the concept of relative sizing and will only ever 'inflate' your backlog.

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  • SQL Server data platform upgrade - Why upgrade and how best you can reduce pre & post upgrade problems?

    - by ssqa.net
    SQL Server upgrade, let it be database(s) or instance(s) or both the process and procedures must follow best practices in order to reduce any problems that may occur even after the platform is upgraded. The success of any project relies upon the simpler methods of implementation and a process to reduce the complexity in testing to ensure a successful outcome. Also the topic has been a popular topic that .... read more from here ......(read more)

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • OP-ED: Software Development from Core to Cosmetics

    Few projects end up having too much time. Successfully completing a project often depends on tackling core, significant, and risky aspects of any custom solution first&mdash;like the long hard march up hill&mdash;and finishing with the trim, or cosmetic work, last.

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  • Silverlight Cream for May 04, 2010 -- #855

    - by Dave Campbell
    In this Issue: John Papa, Adam Kinney, Mike Taulty, Kirupa, Gunnar Peipman, Mike Snow(-2-, -3-), Jesse Liberty, and Lee. Shoutout: Jeff Wilcox announced Silverlight Unit Test Framework: New version in the April 2010 Silverlight Toolkit From SilverlightCream.com: Silverlight TV 23: MVP Q&A with WWW (Wildermuth, Wahlin and Ward) John Papa has Silverlight 23 up which is a panel discussion between Shawn Wildermuth, Dan Wahlin, Ward Bell and John... wow... what a crew! Design-time Resources in Expression Blend 4 RC Adam Kinney reports on the new feature of Expresseion Blend RC to load resources at design time. Adam also has a project available to demonstrate the concepts he's explaining. Silverlight and WCF RIA Services (1 - Overview) Mike Taulty is starting a series on WCF RIA Services. This first one is an overview and looks to be a good series as expected. Introduction to Sample Data - Page 1 Kirupa has a great 5-part post up about sample data in Expression Blend. Windows Phone 7 development: Using WebBrowser control Gunnar Peipman posted about using the web browser control in WP7 to display RSS data. Good stuff, and all the code too. Silverlight Tip of the Day #10 – Converting Client IP to Geographical Location Mike Snow's Tip #10 is about taking an IP address and getting a geographical location from it. Combine this with his Tip #9 that retrieves the IP address. Silverlight Tip of the Day #11 – Deploying Silverlight Applications with WCF web services. Mike Snow's Tip #11 is much bigger than most ... it's almost an end-to-end solution for creating and deploying a WCF service, including resolving problems. Silverlight Tip of the Day #12 – Getting an Images Source File Name Mike Snow also has tip #12 up, and it's a quick one on getting the original source file name for an image you've loaded. Screen Scraping – When All You Have Is A Hammer… Jesse Liberty posted his solution to a self-imposed problem and ended up writing a 'mini tutorial on using Silverlight for creating desk-top utilities' ... all with source. RIA services and combobox lookups Lee has a post up about RIA Services and setting up comboboxes for lookups. Lots of source in the post and full project download. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • 10 Excellent Icon Sets

    - by Jyoti
    Icons are really useful for web design, application interface and more. Everyone loves good looking icons. In this post you will find 10 fresh new icon packs that you can use for your project. Pixelpress Mixed Icons: Social Media Icons By Studio M6: Now Wooden App Icon: Onebit Icon Pack: Fresh Add On Icon Set: 3D Crystals Icon Pack: Twitter Bird Icon: Wooden RSS Icons: Ganto Vector Icons: Vedro Icon PNG And Vector Pack:

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  • My "Ah-Ha!" Moment With LINQ

    - by CompiledMonkey
    I'm currently working on a set of web services that will be consumed by iPhone and Android devices. Given how often the web services will be called in a relatively short period of time, the data access for the web services has proven to be a very important aspect of the project. In choosing the technology stack for implementation, I opted for LINQ to SQL as it was something I had dabbled with in the past and wanted to learn more about in a real environment. The query optimization happening behind...(read more)

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  • jquery image slider for jquery mobile website

    - by Kaidul Islam Sazal
    I have found a fancy looking cubic jquery image slider for jquery mobile website here: http://m.jeep.com/en/mobile/vehicles/selector.html?app=bmo#&ui-state=dialog Now I want to use this slider in one of my project.But I didn't found any resource of this kind of slider for mobile website in online.Now I need to know if there are this kind of slider on the internet ? Or do you know any useful resource of image slider for mobile site (I didn't find any effective resource).

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  • Silverlight Cream for June 16, 2010 -- #884

    - by Dave Campbell
    In this Issue: Zoltan Arvai, Emiel Jongerius, Charles Petzold, Adam Kinney, Deepesh Mohnani, Timmy Kokke, and Damon Payne. Shoutouts: Andy Beaulieu reported his Coding4Fun: Shuffleboard Game for WP7 has been posted -- Big ol' Tutorial and 6 videos of WP7 goodness Karl Shifflett announced Three New WPF and Silverlight Designer Videos Posted Charles Petzold has a cool Flip-Number Clock in Silverlight posted... cool demo, and the source. From SilverlightCream.com: Data Driven Applications with MVVM Part II: Messaging, Unit Testing, and Live Data Sources Zoltan Arvai has part 2 of his Data-Driven Apps with MVVM up, and this one is also including Messaging, Unit Testing, and Live WCF Data... good tutorial and all the code. Silverlight DataContext Changed Event and Trigger Emiel Jongerius takes a hard swing at the lack of DataContextChanged... his solution involves two attached properties instead of one... check it out and see what you think! Orientation Strategies for Windows Phone 7 Charles Petzold is discussing WP7 Orientation... showing the problems you can get involved in, and how to work through them... and you might be surprised at how he does it :) ... pretty cool as usual, Charles! Debugging the TranslateZoomRotate WPF Behavior in Blend Adam Kinney talks through a bug reported about the WPF TranslateZoomRotate Behavior. Again, it's WPF, but it's in Blend, and ya never know when the solution might apply. I want my app to look like the Zune client Deepesh Mohnani demonstrates using the Cosmopolitan theme to get his app to have the same look as the Zune client. MVVM Project and Item Templates Timmy Kokke is continuing with his cool SilverAmp media player, using it to expand upon the new Blend and Silverlight 4 features. This episode touches very lightly on cranking up a new MVVM project in Blend. Great Features for MVVM Friendly Objects Part 0: Favor Composition Over Inheritance Damon Payne has the first part up of a series he's working on with 'MVVM Friendly' features... he's building out a lot of the infrastructure in this post for the ones that follow... all good stuff. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Search and Browse Database Objects with Oracle SQL Developer

    - by thatjeffsmith
    I was tempted to throw in another Dora the Explorer Map reference here, but I came to my senses.Having trouble finding something? Maybe you’re just getting older? I know I am. But still, it’d be nice if my favorite database tool could help me out a bit. Hmmm, what’s this ‘Find Database Object‘ thing over here…sounds like a search mechanism of some sort? You can access this panel from the ‘View‘ menu. It’s a good bit down the screen, so I don’t blame you if you haven’t seen it before. It makes finding ‘stuff’ in your database so much easier. Let’s say I want to find my ‘beer’ objects. I simply need to type my search string and the context (in this case I want it to search EVERYTHING), and hit enter. The search results are listed below and clicking on an object automatically opens it! I know it seems very simple, but I get asked this question a LOT. It will even search through your PL/SQL code! Finding too much? Be sure to toggle off the ‘%’ wildcard check box before doing a search. Working on a Project? I bet you use common column names, or codes, throughout your tables. You could take advantage of this knowledge and use the Find Database Object panel as a substitute connection tree or schema browser. Working on your HR project and want to look at your employee objects? Do a column search for your column ID/key. Sometimes thinking outside the box actually works! Don’t be afraid to tackle a problem from a weird angle, or re-purpose your tools. I do it all the time And I drive the developers nuts trying to do things with the tools they were never designed to do. But I digress. Back to your coding!

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  • Static class vs Singleton class in C# [closed]

    - by Floradu88
    Possible Duplicate: What is the difference between all-static-methods and applying a singleton pattern? I need to make a decision for a project I'm working of whether to use static or singleton. After reading an article like this I am inclined to use singleton. What is better to use static class or singleton? Edit 1 : Client Server Desktop Application. Please provide code oriented solutions.

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  • FTP Publishing with the new Windows Azure Release

    - by Harish Ranganathan
    There is a good chance you might have stumbled upon the new Windows Azure Release that we made on June 6th.  Scott Guthrie’s Post quite summarizes the overall new features. One of my favorite features is the Windows Azure Websites and the ability to do publish files to Azure using your FTP Client. Windows Azure Websites offers low cost (free upto 10 websites) web hosting where you can deploy any website that can run on IIS 7.0, quickly. The earlier releases of Azure SDKs and the Azure platform support .NET 3.5 & above for running your applications.  This was a constraint for many since there are/were a lot of ASP.NET 2.0 applications built over time and simply to put it on Azure, many of you were skeptical to migrate it to .NET 4. Windows Azure Websites offer the flexibility of running IIS 7.0 supported .NET Versions which means you can run .NET 1.1, 2.0, 3.5 and .NET 4.  Not just that! You can also run classic ASP Applications. Windows Azure Websites don’t need you to go through the complexity of adding the Cloud Project Template and then publishing the Configuration Files.  Lets take a step by step understanding of Websites and publishing using FTP. I downloaded the Club Website Starter Kit from http://www.asp.net/downloads/starter-kits/club It also requires a database and I downloaded the SQL Scripts and created a SQL Server Database called Club. This installs a Web Site Project Template.  Note that I am running Windows 8 Release Preview and Visual Studio 2012 RC.  After installing the template, select File – New – Website and don’t forget to choose the Framework version as .NET 2.0 You can see the “Club Website Starter Kit” .  Once you select the Website gets created.  You would encounter a warning indicating that the Club Website Starter Kit uses SQL Express and the recommended database is LocalDB Express.  Click ok to continue.  Once the Website is created open up the Web.config and locate the “ClubSiteDB” connection string.  By default, it points to a SQL Express Database.  Instead configure it to use your local SQL Server. Also, open up Global.asax and comment out the following line if (!Roles.RoleExists("Administrators")) Roles.CreateRole("Administrators"); There seems to be an issue in the code that doesn’t create the role.  Post that, hit CTRL+F5 and you should be able to see the Website Running, as below So, now we have the Club Starter Kit site up running locally.  Moving to Azure Visit http://manage.windowsazure.com/ and sign up for a trial account.  This allows you to host up to 10 websites for free and a host of other benefits.  The free Websites can be extended to an year without any charge.  Once you have signed up, sign in to the portal using the Live ID used for sign up. After signing in, you would be presented with the “All Items” listing page which lists, Websites, Cloud Services, Databases etc.,  If this is the first time, you wouldn’t find anything. Click on the “Websites” link from the left menu.  Click on “New” in the bottom and it should show up a dialog.  In the same, select Website and click on “Quick Create” and in the URL Textbox, specify “MyFirstDemo” and click the “Create Web Site” link below. It should take a few seconds to create the Website.  Once the Website is created, click on the listing and it should open up the Dashboard.  Since we haven’t done anything yet, there shouldn’t be any statistics Click on the “Download publish profile” link in the right bottom.  This file has the FTP publishing settings. Also, if you scroll down you can see the FTP URL for this site.  It should typically start ftp://waws-xxxx-xxx-xxxx In the downloaded publish profile file, you can also find the ftp URL.  Pick the following from this file publishUrl (the 2nd one, the one that features after publishMethod =”FTP”) and the userName and userPWD that follows. Note that we have everything required to publish the files.  But since the Club Starter Kit uses Databases, we need to have the Database running on SQL Azure.  Go back to the Main Menu and click on “New” in the bottom but this time select “SQL Database” and provide “Club” as Database name for “Quick Create” If this is the first time a Server would be created.  Otherwise, it would pickup the existing server name. Once the database is created, you can use the SQL Azure Migration Wizard http://sqlazuremw.codeplex.com/ and provide the credentials to connect to local database and then the SQL Azure database for migrating the “Club” database.  The migration wizard UI hasn’t changed much and is the same as explained by me in one my posts earlier http://geekswithblogs.net/ranganh/archive/2009/09/29/taking-your-northwind-database-to-sql-azure-and-binding-it.aspx Once the database is migrated, come back to the main screen and click on the Database base in the Azure Management Portal.  It opens up the dashboard of the database.  Click on “Show connection Strings” and it would popup a list of connection string formats.  Choose the ADO.NET connection string and after editing the password with the password that you provided when creating the database server in the Azure Portal, paste it into the config file of the Club Starter Kit Website.  Just to reiterate, the connection string key is ClubSiteDB. Try running the Website once to ensure that the application though running locally could connect to the SQL Database running on Azure. Once you are able to run the website successfully, we are all set to do the FTP Publishing. Download your favorite FTP tool.  I use http://filezilla-project.org/ In the Host Textbox, paste the FTP URL that you picked up from the publish profile file and also paste the username and password.  Click on “QuickConnect”.  If everything is fine, you should be able to connect to the remote server.  If it is successfully connected, you can see the wwwroot folder of the Website, running in Azure Make sure on the “Local Site” in the left, you choose the path to the folder of your Website.  Open up the Website folder on the left such that it lists all the files and folders inside.  Select all of them and click select “Upload” or simply drag and drop all the files to the root folder that is listed above.  Once the publishing is done, you should be able to hit the SiteURL that you can find the dashboard page of the website.  In our case, it would be http://MyFirstDemo.azurewebsites.net That’s it, we have now done FTP publishing in Azure and that too we are running a .NET 2.0 Website on Azure. Cheers !!!

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  • Compiling Quake 3 in Snow Leopard

    - by Xap87
    First of all I have Xcode 4 installed in Mac OS X Snow Leopard 10.6.8. I have downloaded the Quake 3 source code 1.32b release but I can't open the Xcode project that is inside the /macosx folder since it is in the old .pbproj format and therefore it throws an "incompatible version" error. Has anyone been able to convert this to a Xcode format or is there any other way to compile the source code in Mac OS X Snow Leopard? Thanks

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  • Steps to deploying on Windows Azure

    - by Vincent Grondin
    Alright, these steps might be a little detailed and of few might not be necessary but still it's a pretty accurate road map to deploying on azure...     1)     Open you solution 2)      Rebuild ALL 3)      Right click on your Azure project and click "Publish" 4)      It should open a windows explorer window with your package to be uploaded (.cspkg ) and its associated configuration (.cscfg) to be uploaded too.  Keep it open, you'll need that path later on... 5)      It should also open a browser asking you to login to your passport account, please do so. 6)      After this you will be redirected to the Azure Portal where you will see your Azure Project Name below the « Projet Name » section.  Click on it. 7)      Then you should be redirected to a detailed view of your account on Azure where you will create a new service by clicking the hyperlink on the top right corner. 8)      Choose the right service type for you, most likely the "Hosted Service" type 9)      Choose a « Label » name and click « next » 10)   Choose a name for your service and validate that the name is available in the cloud by clicking the "Check Availability" button 11)   At the bottom of this same page, you can choose to create a group for your service, use no group or join an existing group.  Creating a group means that all applications that belong to the same group will see no cost to exchanging data between other applications of the same group.  Most of the time when you create a single application, creating a group is not necessary.  You should choose a region that's close to your own region. 12)   On the next window, you should see a "Production" environment and a "Staging" environment.  Beware because "Staging" and "Production" are two different environments in the cloud and applications in "Staging" even when not runing do continue to rack in charges...  Choose an environment and click "Deploy". 13)   In the following window, browse to the path where your cspkg resides and then do the same thing with your cscfg file.  Choose a name for your Label,  and click "Deploy"... 14)   From now on, the clock is ticking and unless you have free Azure hours, your credit card is being billed… 15)   Click on the « Run » button to start your application 16)   Be patient.... be very patient… 17)   Once your application has finished starting, you should see a GREEN circle on the left side of the screen indicating that your application is READY.  Click the URL to test your application and remember that if your application is a service, you have to hit the "svc" class behind the link you see there.  Something in the likes of http://testvince2.cloudapp.net/service1.svc  (this is a fictional link) 18)   Hopefully your application will show up or in the case of a service, you will see your service's wsdl meaning that everything is working fine. Happy cloud computing all!

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