Offered by Oracle University
Course Code D66797GC10
July 14-16, 2010 in Chicago, IL
This three day Instructor Led class is only US$ 2,250
Oracle® Tutor provides organizations with a powerful pair of applications to develop, deploy, and maintain employee business process documentation. Tutor includes a repository of prewritten process, procedure, and support documents that can be readily modified to reflect your company's unique business processes. The result is a set of job-role specific desk manuals that are easy to update and deploy online. Use Tutor to create content to: Implement new business applications Document for any regulatory compliance initiative Turn every desk into a self service reference center Increase employee productivity
The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's: Ease of use by those who have to write procedures (Microsoft Word based authoring) Ease of company-wide implementation (complex document management activities are centralized) Ease of use by workers who have to follow the procedures (play script format) Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method.
Audience
Business Analysts
End Users
Functional Implementer
Project Manager
Sales Consultants
Security Compliance Auditors
User Adoption Consultants
Prerequisites
No Prerequisite Courses
strong working knowledge of MS Windows
strong working knowledge of MS Word (2007)
Objectives
• Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization
• Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps)
• Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals
Web site on OU
Link to a PDF of the class summary
Oracle University Training Centre - Chicago
Emily Chorba
Product Manager for Oracle Tutor
