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• Cross-match a number of worksheets to one master worksheet

  - by Carter

  Hopefully the title is not too confusing. Basically, I have a master list of addresses and those addresses are listed in multiple columns (Column A - street number, Column B - street name, Column C - street type etc) and I get a another set of addresses on a daily basis with the same address formatting. What I need to do is cross-match the daily changing list of addresses to the first list to remove any matching entries. So, for example, if the first list has 123 Main St on it, I have to ensure that there are no entries of 123 Main St on any subsequent daily lists. I'm using one address as an example but the lists contain upwards of 10000 addresses that have to be cross matched. I don't need them flagged or highlighted, just deleted from the daily lists (though if they have to be flagged or highlighted, I could work with that) Any help here would be much appreciated.

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• DNS Resolver Speed Techniques

  - by Rob Olmos

  I recently received a reply to my concerns about some DNS servers being slower than others despite all servers being anycast: In practice, most resolvers won't be impacted by the slower paths to some of the name servers in the set. Most resolvers employ various techniques to provide fast lookups, such as preferring name servers that were previously seen to be faster, sending simultaneous queries to multiple name servers, or pre-fetching queries before the TTL has expired. I was not aware that resolvers used these techniques and I was unsuccessful at searching for more info about this. Are there any names for these techniques? Which resolvers employ which of these techniques?

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• Serializing network messages

  - by mtsvetkov

  I am writing a network wrapper around boost::asio and was wondering what is a good and simple way to serialize my messages. I have a message factory which can take care of dispatching the data to the correct builder, but I want to know if there are any established solutions for getting the binary data on the sender side and consequently passing the data for deserialization on the receiver end. Some options I've explored are: passing a pointer to a char[] to the serialize/deserialize functions (for serialize to write to, and deserialize to read from), but it's difficult to enforce buffer size this way; building on that, I decided to have the serialize function return a boost::asio::mutable_buffer, however ownership of the memory gets blurred between multiple classes, as the network wrapper needs to clean up the memory allocated by the message builder. I have also seen solutions involving streambuf's and stringstream's, but manipulating binary data in terms of its string representation is something I want to avoid. Is there some sort of binary stream I can use instead? What I am looking for is a solution (preferrably using boost libs) that lets the message builder dictate the amount of memory allocated during serialization and what that would look like in terms of passing the data around between the wrapper and message factory/message builders. PS. Messages contain almost exclusively built-in types and PODs and form a shallow but wide hierarchy for the sake of going through a factory. Note: a link to examples of using boost::serialization for something like this would be appreciated as I'm having difficulties figuring out the relation between it and buffers.

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• Joomla 1.6 site cannot add a new extension through admin interface

  - by Ghlouw

  I'm having a very frustrating problem with my Joomla 1.6 site. I cannot add any new extensions through the admin interface. I have tried to upload the extension, or to use the search folder option or even the direct link. Neither of these options work, and all that happens is that the page tries to load forever until it finally timesout with a blank white page (no further error messages). I have tried this with multiple browsers (Chrome,FF,IE) and I have tried it with different extensions (modules, components, templates - all the same result). So I don't think it has anything to do with what I am uploading, but more likely the problem is something with the post action. I have also seen the exact same error occur when I try to update menu items or even create new menu items. I am not getting this error with a duplicate of the site in the dev environment, but only get this on my shared web hosting live server. This is on a Windows IIS / PHP / mySQL environment. Any help would be much appreciated!

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• Why are there so few Wireless N Dual Band adapter PCI cards, only USB adapters instead?

  - by daiphoenix

  There has been several Wireless N Dual Band routers/APs out in the market for quite some time now, and there are several Wireless N Dual Band USB adapters out there. But as for PCI/PCI-X card adapters, there seems to be only one (the Linksys WMP600N). Why is that? I find it very strange. Is it because the USB adapters are easier to install, and can be used on multiple computers? But if so, why isn't it the same case with single band (2.4 Ghz) wireless N adapters? Because for these ones there as many PCI card adapters as there are USB adapters. Also, can the USB adapters, despite the lack of external antenna, offer the same level of performance as a card with external antennas?

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• Shrinking physical volumes in LVM on a Linux Guest in ESXi 5.0

  - by Stew

  The problem: Linux guest (OpenSuse 12.1), with multiple virtual disks attached. 3 disks are in a logical volume, two of which are exactly 2TB. None of the disks are independent, and due to the backup software we use, cannot be independent. When the two 2TB virtual disks are "dependent", the snapshot fails stating that the file is too large for the datastore. When I put those two disks in independent mode, snapshots work fine (the other disk is 1.8TB). I have therefore concluded that even shrinking the two physical disks by 100GB should solve the problem, however I am having trouble conceptualizing how to go about getting those disks smaller without breaking the LVM entirely. The actual LV has 1.3TB free, so there is plenty of space to shrink with. What I need to accomplish: Deallocate 100GB from the two, 2TB virtual disks within the linux guest. Shrink the two virtual disks by 100GB within vsphere (not as complicated). Are there any vsphere/LVM gurus that can give me a clue?

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• MySQL documentation writer for MEM and Replication wanted!

  - by stefanhinz

  As MySQL is thriving and growing, we're looking for an experienced technical writer located in the UK or Ireland to join the MySQL documentation team. For this job, we need the best and most dedicated people around. You will be part of a geographically distributed documentation team responsible for the technical documentation of all MySQL products. Team members are expected to work independently, requiring discipline and excellent time-management skills as well as the technical facilities and experience to communicate across the Internet. Candidates should be prepared to work intensively with our engineers and support personnel. The overall team is highly distributed across different geographies and time zones. Our source format is DocBook XML. We're not just writing documentation, but also handling publication. This means you should be familiar with DocBook, and willing to learn our publication infrastructure. Your areas of responsibility would initially be MySQL Enterprise Monitor, and MySQL Replication. This means you should be familiar with MySQL in general, and preferably also with the MySQL Enterprise offerings. A MySQL certification will be considered an advantage. Other qualifications you should have: Native English speaker 5 or more years previous experience in writing software documentation Familiarity with distributed working environments and versioning systems such as SVN Comfortable with working on multiple operating systems, particularly Windows, Mac OS X, and Linux Ability to administer own workstations and test environment Excellent written and oral communication skills Ability to provide (online) samples of your work, e.g. books or articles If you're interested, contact me under [email protected]. For reference, the job offer can be viewed here.

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• How to elegantly selectively exclude FreeBSD network traffic from OpenVPN interface by port

  - by Polygonica

  inexperienced sysadmin here. I'm planning on running a net daemon inside a FreeBSD jail through OpenVPN, but want to be able to SSH directly into the jail and use the daemon's web interface daemon without going through the VPN. As I understand it, an OpenVPN tunnel is normally set up as a default virtual internet interface, and so incoming traffic will go out on the OpenVPN interface by default (which is problematic, as this incurs latency). I thought "well, obviously, since all of this traffic is leaving on a handful of ports, I'll just redirect those to the non-VPN gateway." I've tried to look for solutions, but almost all of them involve iptables instead of ipfw (which is default for FreeBSD) and solve slightly different problems. And alternate solutions like using multiple default routes to ensure that incoming traffic on any interface is always sent out on the same interface seem far-reaching and require deep knowledge of all tools involved. Is there an elegant way of ensuring that traffic leaving on specific ports exits on a specified non-default interface using ipfw?

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• OpenVPN (HideMyAss) client on Ubuntu: Route only HTTP traffic

  - by Andersmith

  I want to use HideMyAss VPN (hidemyass.com) on Ubuntu Linux to route only HTTP (ports 80 & 443) traffic to the HideMyAss VPN server, and leave all the other traffic (MySQL, SSH, etc.) alone. I'm running Ubuntu on AWS EC2 instances. The problem is that when I try and run the default HMA script, I suddenly can't SSH into the Ubuntu instance anymore and have to reboot it from the AWS console. I suspect the Ubuntu instance will also have trouble connecting to the RDS MySQL database, but haven't confirmed it. HMA uses OpenVPN like this: sudo openvpn client.cfg The client configuration file (client.cfg) looks like this: ############################################## # Sample client-side OpenVPN 2.0 config file # # for connecting to multi-client server. # # # # This configuration can be used by multiple # # clients, however each client should have # # its own cert and key files. # # # # On Windows, you might want to rename this # # file so it has a .ovpn extension # ############################################## # Specify that we are a client and that we # will be pulling certain config file directives # from the server. client auth-user-pass #management-query-passwords #management-hold # Disable management port for debugging port issues #management 127.0.0.1 13010 ping 5 ping-exit 30 # Use the same setting as you are using on # the server. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. #;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel # if you have more than one. On XP SP2, # you may need to disable the firewall # for the TAP adapter. ;dev-node MyTap # Are we connecting to a TCP or # UDP server? Use the same setting as # on the server. proto tcp ;proto udp # The hostname/IP and port of the server. # You can have multiple remote entries # to load balance between the servers. # All VPN Servers are added at the very end ;remote my-server-2 1194 # Choose a random host from the remote # list for load-balancing. Otherwise # try hosts in the order specified. # We order the hosts according to number of connections. # So no need to randomize the list # remote-random # Keep trying indefinitely to resolve the # host name of the OpenVPN server. Very useful # on machines which are not permanently connected # to the internet such as laptops. resolv-retry infinite # Most clients don't need to bind to # a specific local port number. nobind # Downgrade privileges after initialization (non-Windows only) ;user nobody ;group nobody # Try to preserve some state across restarts. persist-key persist-tun # If you are connecting through an # HTTP proxy to reach the actual OpenVPN # server, put the proxy server/IP and # port number here. See the man page # if your proxy server requires # authentication. ;http-proxy-retry # retry on connection failures ;http-proxy [proxy server] [proxy port #] # Wireless networks often produce a lot # of duplicate packets. Set this flag # to silence duplicate packet warnings. ;mute-replay-warnings # SSL/TLS parms. # See the server config file for more # description. It's best to use # a separate .crt/.key file pair # for each client. A single ca # file can be used for all clients. ca ./keys/ca.crt cert ./keys/hmauser.crt key ./keys/hmauser.key # Verify server certificate by checking # that the certicate has the nsCertType # field set to "server". This is an # important precaution to protect against # a potential attack discussed here: # http://openvpn.net/howto.html#mitm # # To use this feature, you will need to generate # your server certificates with the nsCertType # field set to "server". The build-key-server # script in the easy-rsa folder will do this. ;ns-cert-type server # If a tls-auth key is used on the server # then every client must also have the key. ;tls-auth ta.key 1 # Select a cryptographic cipher. # If the cipher option is used on the server # then you must also specify it here. ;cipher x # Enable compression on the VPN link. # Don't enable this unless it is also # enabled in the server config file. #comp-lzo # Set log file verbosity. verb 3 # Silence repeating messages ;mute 20 # Detect proxy auto matically #auto-proxy # Need this for Vista connection issue route-metric 1 # Get rid of the cached password warning #auth-nocache #show-net-up #dhcp-renew #dhcp-release #route-delay 0 120 # added to prevent MITM attack ns-cert-type server # # Remote servers added dynamically by the master server # DO NOT CHANGE below this line # remote-random remote 173.242.116.200 443 # 0 remote 38.121.77.74 443 # 0 # etc... remote 67.23.177.5 443 # 0 remote 46.19.136.130 443 # 0 remote 173.254.207.2 443 # 0 # END

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• I seem to be missing a few important concepts with PhoneGap

  - by garethdn

  I'm planning on developing an app on multiple platforms and I'm thinking that PhoneGap might be perfect for me. I had been reading that it's one codebase for all platforms but looking at the PhoneGap guide it seems there are separate instructions for each platform. So if i want to develop for iOS, Android, BB and WP7 I need to write 4 different sets of code? I'm sure i'm missing something fundamental here. Aside from that, how do people usually approach a PhoneGap build? You obviously / probably want the finished app to look like a native app - is it more common than not to use jQuery Mobile together with PhoneGap? Is there a preferred IDE? I see, in the guide, for iOS they seem to suggest Xcode. I'm fine using Xcode but it seems a bit overkill for HTML & CSS. Do I need to develop in Xcode and if not how do i approach it? Use a different IDE / Text Editor and then copy paste into Xcode for building and testing? I know this question is long-winded and fundamental but it something which i don't think is properly addressed in the guides. Thanks.

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• Program to dump ID3 tag structure

  - by grawity

  Is there a program that would dump the complete structure of ID3v2 tags? Not just the frame names and values, but full information such as frame order, text encoding, description encoding (for TXXX frames), presence of unsynchronization, presence of multiple tags... Background: I'm rather curious why some files are incompatible with some programs. For example, some ID3v2.4 tags written by foobar2000 are not read by Winamp; editing with Mutagen fixes them but editing with foobar2000 breaks again. It's not the version or data encoding – most other v2.4 UTF-16 tags work fine... However, if I use foobar2000 to convert the tags to v2.3, then back to v2.4, they start working fine in Winamp – this last bit just does not make any sense. Edit: Linux or/and Windows.

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• Design Pattern for Skipping Steps in a Wizard

  - by Eric J.

  I'm designing a flexible Wizard system that presents a number of screens to complete a task. Some screens may need to be skipped based on answers to prompts on one or more previous screens. The conditions to skip a given screen need to be editable by a non-technical user via a UI. Multiple conditions need only be combined with and. I have an initial design in mind, but it feels inelegant. I wonder if there's a better way to approach this class of problem. Initial Design UI where The first column allows the user to select a question from a previous screen. The second column allows the user to select an operator applicable to the type of question asked. The third column allows the user to enter one or more values depending on the selected operator. Object Model public enum Operations { ... } public class Condition { int QuestionId { get; set; } Operations Operation { get; set; } List<object> Parameters { get; private set; } } List<Condition> pageSkipConditions; Controller Logic bool allConditionsTrue = pageSkipConditions.Count > 0; foreach (Condition c in pageSkipConditions) { allConditionsTrue &= Evaluate(previousAnswers, c); } // ... private bool Evaluate(List<Answers> previousAnswers, Condition c) { switch (c.Operation) { case Operations.StartsWith: // logic for this operation // etc. } }

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• Job queueing in Toast Titanium 10?

  - by moonslug

  I have a bunch of .MP4 video files I'm burning to DVD-Video using Toast Titanium 10 on my MacBook Pro. Right now, I'm doing them one at a time. Because my computer is several years old, encoding video for a single DVD takes approximately six hours. I've discovered that it appears I can encode the video directly to a .toast format — however, I have yet to figure out if I can burn these directly to DVD. Also, I have quite a bit of video left to burn, and even that method would require me intervening manually to start a new encoding or burn job every six hours. Would it be possible to somehow queue up multiple DVD-Video encoding jobs at once, and have the computer work through them automatically? The actual writing to DVD disc doesn't take nearly as long, and if I had all my video encoded for me to begin with my job would be a lot quicker. Maybe this can be accomplished with a different piece of software?

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• Common filesystem for servers behind a rackspace load balancer

  - by thanos panousis

  Our PHP application consists of a single web server that will receive files from clients and perform a CPU-intensive analysis on them. Right now, analysis of a single user upload can take 3sec to conclude and take 100% CPU. This makes our system capacity amount to 1/3 requests per second. My team's requirement is to increase capacity without a lot of code reengineering. A possible solution would be to set up a load balancer in front of multiple servers running the same app, connecting to a common DB. The problem is that the analysis outputs files on disk. A load balancer would increase capacity, but then files won't be available between servers so consequent client requests may fail. We are hosted on Rackspace, is there a way to configure some sort of "common" storage for all servers, without having to rewrite our file persistance code? Current code relies on simple fopens etc. What are our options?

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• I'm doing 90% maintenance and 10% development, is this normal?

  - by TiredProgrammer

  I have just recently started my career as a web developer for a medium sized company. As soon as I started I got the task of expanding an existing application (badly coded, developed by multiple programmers over the years, handles the same tasks in different ways, zero structure) So after I had successfully extended this application with the requested functionality, they gave me the task to fully maintain the application. This was of course not a problem, or so I thought. But then I got to hear I wasn't allowed to improve the existing code and to only focus on bug fixes when a bug gets reported. From then on I have had 3 more projects just like the above, that I now also have to maintain. And I got 4 projects where I was allowed to create the application from scratch, and I have to maintain those as well. At this moment I'm slightly beginning to get crazy from the daily mails of users (read managers) for each application I have to maintain. They expect me to handle these mails directly while also working on 2 other new projects (and there are already 5 more projects lined up after those). The sad thing is I have yet to receive a bug report on anything that I have coded myself, for that I have only received the occasional lets do things 180 degrees different change requests. Anyway, is this normal? In my opinion I'm doing the work equivalent of a whole team of developers. Was I an idiot when I initially expected things to be different? I guess this post has turned into a big rant, but please tell me that this is not the same for every developer. P.S. My salary is almost equal if not lower then that of a cashier at a supermarket.

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• To Virtual or Not to Virtual

  - by Kevin Shyr

  I recently made a comment "I hate everything virtual" while responding to a SQL server performance question.  I then promptly fired up my Hyper-V development environment to do my proof of concept stuff, and realized that I made the cardinal sin of making a generalized comment about something, instead of saying "It depends". The bottom line is if the virtual environment gives the throughput that the server needs, then it is not that big of a deal.  I just have seen so many environment set up with SQL server sitting in virtual environment sitting in a SAN, so on top of having to plan for loss data, I now have to plan for my virtual environment failing for so many different reasons, thought SQL 2012 High Availability Group should make that easier.  To me, a virtual environment makes sense for a stateless application with big scalibility requirement, but doesn't give much benefit to an application where performance and data integrity are both important.  If security is not a concern, I would just build servers with multiple instances on them to balance the workload. Maybe this is also too generalized a comment, and I'll confess that I'm not a DBA by trade.  I'd love to hear the pros and cons of virtualizing a SQL server, or other examples where virtualization makes total sense (not just money, but recovery, rollback, etc.)

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• How to keep the trunk stable when tests take a long time?

  - by Oak

  We have three sets of test suites: A "small" suite, taking only a couple of hours to run A "medium" suite that takes multiple hours, usually ran every night (nightly) A "large" suite that takes a week+ to run We also have a bunch of shorter test suites, but I'm not focusing on them here. The current methodology is to run the small suite before each commit to the trunk. Then, the medium suite runs every night, and if in the morning it turned out it failed, we try to isolate which of yesterday's commits was to blame, rollback that commit and retry the tests. A similar process, only at a weekly instead of nightly frequency, is done for the large suite. Unfortunately, the medium suite does fail pretty frequently. That means that the trunk is often unstable, which is extremely annoying when you want to make modifications and test them. It's annoying because when I check out from the trunk, I cannot know for certain it's stable, and if a test fails I cannot know for certain if it's my fault or not. My question is, is there some known methodology for handling these kinds of situations in a way which will leave the trunk always in top shape? e.g. "commit into a special precommit branch which will then periodically update the trunk every time the nightly passes". And does it matter if it's a centralized source control system like SVN or a distributed one like git? By the way I am a junior developer with a limited ability to change things, I'm just trying to understand if there's a way to handle this pain I am experiencing.

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• Uninstall nginx on Ubuntu 10.04.3 LTS remote machine

  - by user831740

  I was given a server to setup, problem is this server was no reset, and the provider is quite slow on resetting it, so I have to completely uninstall some stuff it has, one of which is nginx. I had a few problems when doing setup on my local machine for nginx due to multiple installations of it, so I want to avoid the same mistake now. Problem is, I got no idea how nginx was installed here, and I need to remove it. When I access the server thro SSH i only have this folder $HOME/backups/nginx any idea how to uninstall this? Whenever I google it only come up with apt-get uninstall and so forth. Thank you

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• Is (Ubuntu) Linux file copying algorithm better than Windows 7?

  - by Sarath

  Windows Copying is a real mess ever since Windows Vista. Even Microsoft claims they've improved the performance, from a user perspective, it's not quite visible. Even with single file the copying window appears too much time for 'Calculating' and then finishing the copy(Even after 100% completion some times the dialog remains active). At the same time, I was backing up some files in Ubuntu Linux. I felt it's really fast. Might be a feeling caused by faster UI updates. I read an informative post from Jeff Atwood few years back on Windows File Copying. but what my specific questions are Is (Ubuntu) Linux file performance is better than Windows-7? Are both algorithms, Windows and Linux is making use of multiple threads and pipelining mechanism to improve the speed? If yes, which one is better?

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• Preferred apache permissions for www files with several authors

  - by user1316464

  I can't for the life of me figure out how to design my permissions scheme for my apache files. My requirements seem pretty simple: Apache should have standard permissions of RX for Directories and R for files Web authors should have RWX for Directories and RW for files Don't want to give any access to "other" Want new files/folders to inherit the proper permissions Here are the schemes I've tried 570 for directories and 460 for files Owner: Apache Group: Webdev The problem here is that new files created by users int the Webdev group are owned by user:Webdev and Apache can't read them. If Apache were in the group Webdev then it would also have the wrong permissions (ie it would have Write permissions to files) 750 for directories and 640 for files Owner: Webdev Group: Apache (Webdev is a member of Apache) The problem here is that there is only one webdev account and I have multiple people who need access to contribute. In theory this would work with only one developer if Webdev were also a member of the Apache group. Any ideas?

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• Free Webinar: A faster, cheaper, better IT Department with Azure

  - by Herve Roggero

  Join me for a free Webinar on Wednesday October 17th at 1:30PM, Eastern Time. I will discuss the benefits of cloud computing with the Azure platform. There isn’t a company out there that would say “No” to reduced IT costs and unlimited scaling bandwidth. This webinar will focus on the specific benefits of the Microsoft Azure cloud platform and will convince you on the sound business rationale behind moving to the cloud. From Infrastructure as a Service (Iaas) to Platform as a Service (Paas), Azure supports quick deployments, virtual machines, native SQL Databases and much more. Topics that will be discussed: - Why use Azure for your Cloud Computing needs - Iaas and Paas Offerings - Differing project approaches to Cloud computing - How Azure’s agility and reduced costs lead to better solutions Attendees of this webinar will also be eligible to receive the following: Free Two Hour Consultation which can include: - Review of Your Cloud Strategy - Cloud Roadmap Review - Review of Data-mart strategies - Review of Mobility Strategies Click Here to Register Now. About Herve Roggero Hervé Roggero, Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Hervé's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Hervé holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Hervé is the co-author of "PRO SQL Azure" from Apress. For more information, visit www.bluesyntax.net.

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• Display Resolution Getting Changed Automatically (sometimes) - Win7x64 - Asus M3A78-EM

  - by kamleshrao

  AMD PC Motherboard - Asus M3A78-EM (installed VGA drivers from Asus website - AMD_VGA_V863200_XPVistaWin7.zip) It has VGA and HDMI inbuilt ports (ATI Radeon HD 3200 Graphics 256MB) VGA is connected to my ViewSonic Monitor. HDMI is connected to LG LCD TV OS - Windows 7 x64 Ultimate Sometimes, when I reboot/start my PC, my ViewSonic display resolution changes and does not show the recommended value(1440x900) in Resolution Settings. The HDMI display works well always. But after multiple reboots/starts, the problem gets fixed automatically and I get back my recommended resolution on ViewSonic display. I am not making any changes to the existing drivers. It sometimes work well, and sometimes doesn't work. Can someone assist me resolving this permanently.

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• is there a checklist that a small website should

  - by Mecon

  I am not a web developer - this would be my first foray. I can do HTML/CSS/Javascript, but never created a website for a company. If anybody is creating a site for small company (expecting some 10-15 static pages), what kinda things would it need to have? I am thinking of the following: Make the eventual owner buy in his/her name: Domain name, Web Hosting package and Email package. Q - DO Web Developers generally ask their clients to buy this stuff and then ask them to share their passwords? OR - Do Web Developers ship the source files to clients so that they can upload it? Create Cross Browser compatible HTML+CSS+javascript pages Add SEO stuff like Meta tags and xml file for crawler Buy professional images from stock website Q - IS there is a best-practice for this step? Add Copyright stuff. Q - ANY idea about how to do this? Add Faceboook widgets, so people can 'like' my website. Register website somewhere so that its searchable from multiple search-engine/yellopages. Q - DOES such a thing exist? Please check my checklist :) and let me know what you think could be missing? Thanks!

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• How can I get data off of a damaged thumb drive?

  - by Lord Torgamus

  A guy I work with just came by to ask me about a damaged thumb drive/USB flash drive. Apparently his son dropped it on a hard surface and it won't power up anymore. They've tried plugging it into multiple machines without success, even though each port they tried was able to power other USB devices. He knows it's not a lost cause because a local tech store is offering to recover the data for $500, but he says they're not worth that much. I figured someone on SU would have an idea about this; he doesn't care about using the drive in the future, just wants to salvage a few files that would be a pain to recreate. Is this possible without advanced equipment, and if so, how? He said he already tried the advice on the Internet about typing in different drive letters and such, but that failed because there was no power going to the drive. He also said that he opened the case up at one point, but I'm not sure what, if anything, he did inside.

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• Oracle Buys BigMachines - Adds Leading Configure, Price and Quote (CPQ) Cloud to the Oracle Cloud to Enable Smarter Selling

  - by Richard Lefebvre

  News Facts Oracle today announced that it has entered into an agreement to acquire BigMachines, a leading cloud-based Configure, Price and Quote (CPQ) solution provider. BigMachines’ CPQ Cloud accelerates the conversion of sales opportunities into revenue by automating the sales order process with guided selling, dynamic pricing, and an easy-to-use workflow approval process, accessible anywhere, on any device. Companies that use sales automation technology often rely on manual, cumbersome and disconnected processes to convert opportunities into orders. This creates errors, adds costs, delays revenue, and degrades the customer experience. BigMachines’ CPQ cloud extends sales automation to include the creation of an optimal quote, which enables sales personnel to easily configure and price complex products, select the best options, promotions and deal terms, and include up sell and renewals, all using automated workflows. In combination with Oracle’s enterprise-grade cloud solutions, including Marketing, Sales, Social, Commerce and Service Clouds, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. More information on this announcement can be found at http://www.oracle.com/bigmachines Supporting Quotes “The fundamental goals of smarter selling are to provide sales teams with the information, access, and insights they need to maximize revenue opportunities and execute on all phases of the sales cycle,” said Thomas Kurian, Executive Vice President, Oracle Development. “By adding BigMachines’ CPQ Cloud to the Oracle Cloud, companies will be able to drive more revenue and increase customer satisfaction with a seamlessly integrated process across marketing and sales, pricing and quoting, and fulfillment and service.” “BigMachines has developed leading CPQ solutions that serve companies of all sizes across multiple industries,” said David Bonnette, BigMachines’ CEO. “Together with Oracle, we expect to provide a complete cloud solution to manage sales processes and deliver exceptional customer experiences.” Supporting Resources About Oracle and BigMachines General Presentation Customer and Partner Letter FAQ

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