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  • How to unicode Myanmar texts on Java? [closed]

    - by Spacez Ly Wang
    I'm just beginner of Java. I'm trying to unicode (display) correctly Myanmar texts on Java GUI ( Swing/Awt ). I have four TrueType fonts which support Myanmar unicode texts. There are Myanmar3, Padauk, Tharlon, Myanmar Text ( Window 8 built-in ). You may need the fonts before the code. Google the fonts, please. Each of the fonts display on Java GUI differently and incorrectly. Here is the code for GUI Label displaying myanmar texts: ++++++++++++++++++++++++ package javaapplication1; import javax.swing.JFrame; import javax.swing.JTextField; public class CusFrom { private static void createAndShowGUI() { JFrame frame = new JFrame("Hello World Swing"); frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE); String s = "\u1015\u102F \u103C\u1015\u102F"; JLabel label = new JLabel(s); label.setFont(new java.awt.Font("Myanmar3", 0, 20));// font insert here, Myanmar Text, Padauk, Myanmar3, Tharlon frame.getContentPane().add(label); frame.pack(); frame.setVisible(true); } public static void main(String[] args) { javax.swing.SwingUtilities.invokeLater(new Runnable() { public void run() { createAndShowGUI(); } }); } } ++++++++++++++++++++++++ Outputs vary. See the pictures: Myanmar3 IMG Padauk IMG Tharlon IMG Myanmar Text IMG What is the correct form? (on notepad) Well, next is the code for GUI Textfield inputting Myanmar texts: ++++++++++++++++++++++++ package javaapplication1; import javax.swing.JFrame; import javax.swing.JTextField; public class XusForm { private static void createAndShowGUI() { JFrame frame = new JFrame("Frame Title"); frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE); JTextField textfield = new JTextField(); textfield.setFont(new java.awt.Font("Myanmar3", 0, 20)); frame.getContentPane().add(textfield); frame.pack(); frame.setVisible(true); } public static void main(String[] args) { javax.swing.SwingUtilities.invokeLater(new Runnable() { public void run() { createAndShowGUI(); } }); } } ++++++++++++++++++++++++ Outputs vary when I input keys( unicode text ) on keyboards. Myanmar Text Output IMG Padauk Output IMG Myanmar3 Output IMG Tharlon Output IMG Those fonts work well on Linux when opening text files with Text Editor application. My Question is how to unicode Myanmar texts on Java GUI. Do I need additional codes left to display well? Or Does Java still have errors? The fonts display well on Web Application (HTML, CSS) but I'm not sure about displaying on Java Web Application.

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  • Brightness Crash and Fan issues in 12.04.1

    - by S.A. McIntosh
    I would just like to state beforehand that I am a total novice in using Ubuntu when it comes to the more complex issues. So I thought it would be best to finally come here and ask for help before being re-directed or closed out for a solution. I have already looked high and low on this board for one but nothing came up for my particular case, so I might as well take a shot asking for the first time here. This is what I have at the moment: -Dell Insprion 1764 w/ 64-bit Intel i5 Core -Dual Boot: Windows 7/Ubuntu 12.04.1 32-bit (from 12.04 install) -Unity shell -Linux kernel: 3.2.0-32 generic-pae ...and this is my fglrxinfo: OpenGL vendor string: Advanced Micro Devices, Inc. OpenGL renderer string: ATI Mobility Radeon HD 5000 Series OpenGL version string: 4.2.11627 Compatibility Profile Context The one issue I have with using Ubuntu is brightness. With the driver in every time I use the slider in the brightness and lock settings or use the keyboard function, it freezes, goes black and comes up with a scrambled colors page like this in the video. So I have looked all over this board and the web for answers looking for a solution that might have an answer. This is what I have done so far to fix this: -First Solution: Looking around, I found this small fix using terminal: sudo gedit /etc/rc.local followed by adding this into "rc.local" echo # > /sys/class/backlight/acpi_video0/brightness This works rarely with the graphics driver still in and I often get lucky say during restart but reboot would only snap back the brightness at max. -Second Solution Simply remove the graphics driver while leaving the solution of first behind. This solves the issue but results in having the monitor flicker and flash at startup which in itself is not a problem to me but maybe not so good for monitor health. Also it causes the fan to speed up throughout the session and render any program that needs the driver useless. -Third Solution This is the most obvious. Just simply use the brightness on AMD Catalyst Control Center software that came with the driver, and I can say that it's form of brightness is HORRIBLE compared to the actual settings. Which leads up to where I am now, back to the driver to stop the fan speed-up and seems that the only solution to the brightness crash is to use the keyboard-controlled brightness at the login screen NOT the desktop if I want the issued effect but will just snap at max bright again if I restart. Fan speed problem is dealt with but now run the risk of crashing my computer if I so much touch the brightness settings. Speaking of which I found this on launchpad and it seems that the issue has been going far since June of 2012. Any help, redirect link or reference would be greatly appreciated. Thank you.

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  • Is ASP.NET MVC completely (and exclusively) based on conventions?

    - by Mike Valeriano
    --TL;DR Is there a "Hello World!" ASP.NET MVC tutorial out there that doesn't rely on conventions and "stock" projects? Is it even possible to take advantage of the technology without reusing the default file structure, and start from a single "hello_world.asp" file or something (like in PHP)? Am I completely mistaken and I should be looking somewhere else, maybe this? I'm interested in the MVC framework, not Web Forms --Background I've played a bit with PHP in the past, just for fun, and now I'm back to it since web development became relevant for me once again. I'm no professional, but I try to gain as much knowledge and control over the technology I'm working with as possible. I'm using Visual Studio 2012 for C# - my "desktop" language of choice - and since I got the Professional Edition from Dreamspark, the Web Development Tools are available, including ASP.NET MVC 4. I won't touch Web Forms, but the MVC Framework got my attention because the MVC pattern is something I can really relate to, since it provides the control I want but... not quite. Learning PHP was easy - and right form the start I could just create a "hello_world.php" file and just do something like this for immediate results: <!-- file: hello_world.php --> <?php> echo "Hello World!"; <?> But I couldn't find a single ASP.NET (MVC) tutorial out there (I'll be sure to buy one of the upcoming MVC 4 books, only a month away or so) that would start like that. They all start with a sample project, building up knowledge from the basics and heavily using conventions as they go along. Which is fine, I suppose, but it's now the best way for me to learn things. Even the "Empty" project template for a new ASP.NET MVC 4 Application in VS2012 is not empty at all: several files and folders are created for you - much like a new C# desktop application project, but with C# I can in fact start from scratch, creating the project structure myself. It is not the case with PHP: I can choose from a plethora of different MVC frameworks I can just create my own framework I can just skip frameworks altogether, and toss random PHP along with my HTML on a single file and make it work I understand the framework needs to establish some rules, but what if I just want to create a single page website with some C# logic behind it? Do I really need to create a whole bloat of files and folders for the sake of convention? Also, please understand that I haven't gotten far on any of those tutorials mainly because of this reason, but, if that's the only way to do it, I'll go for it using one of the books I've mentioned before. This is my first contact with ASP.NET but from the few comparisons I've read, I believe I should stay the hell away from Web Forms. Thank you. (Please forgive the broken English - it is not my primary language.)

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  • Dawn of the Enterprise Social Developer

    - by Mike Stiles
    Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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  • Is there a language or design pattern that allows the *removal* of object behavior or properties in a class hierarchy?

    - by Sebastien Diot
    A well-know shortcoming of traditional class hierarchies is that they are bad when it comes to model the real world. As an example, trying to represent animals species with classes. There are actually several problems when doing that, but one that I never saw a solution to is when a sub-class "looses" a behavior or properties that was defined in a super-class, like a penguin not being able to fly (there are probably better examples, but that's the first one that comes to my mind, having seen "Madagascar 2" recently). On the one hand, you don't want to define for every property and behavior some flag that specifies if it is at all present, and check it every time before accessing that behavior or property. You would just like to say that birds can fly, simply and clearly, in the Bird class. But then it would be nice if one could define "exceptions" afterward, without having to use some horrible hacks everywhere. This often happens when a system has been productive for a while. You suddenly find an "exception" that doesn't fit in the original design at all, and you don't want to change a large portion of your code to accommodate it. So, is there some language or design patterns that can cleanly handle this problem, without requiring major changes to the "super-class", and all the code that uses it? Even if a solution only handle a specific case, several solutions might together form a complete strategy. [EDIT] Forgot about the Liskov Substitution Principle. That is why you can't do it. Assuming you define "traits/interfaces" for all major "feature groups", you can freely implement traits in different branches of the hierarchy, like the Flying trait could be implemented by Birds, and some special kind of squirrels and fish. So my question could amount to "How could I un-implement a trait?" If your super-class is a Java Serializable, you have to be one too, even if there is no way for you to serialize your state, for example if you contained a "Socket". So one way to do it is to always define all your traits in pair from the start: Flying and NotFlying (which would throw UnsupportedOperationExceiption, if not checked against). The Not-trait would not define any new interface, and could be simply checked for. Sounds like a "cheap" solution, in particular if used from the start.

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  • Why a graduate program in South Africa?

    - by anca.rosu
    South Africa, like many other countries, is desperate for skills. Good, solid, technical skills – together with a get-up-and-go attitude – and the desire to work for a world-class organization that is leading the way! In addition, we have made a commitment in South Africa that we need to transform our organization and develop and empower Black individuals who historically have not had the opportunity to participate in the global economy. It is through this investment in our country's people that we contribute to the development of a nation capable of competing on the global stage. This makes for an exciting recipe! We have: Plenty of young and talented individuals who are eager to get stuck in and learn. Formal, recognized qualifications that form the basis for further development. A huge big global organization – Oracle – that is committed to developing these graduates and giving them an opportunity that is out of this world! Mix the above ‘ingredients’ together Tackle and remove potential “lumps & bumps” along the way as we learn and grow together Nurture and care for each other in a warm but tough environment What have we achieved? In most cases, the outcome is an awesome bunch of new talent that is well equipped to face the IT world. Where we have the opportunity and suitable headcount available to employ these graduates at Oracle we snap them up – alternatively our business partners and customers are always eager to recruit Oracle graduates into their organizations! These individuals go through real-life work place experience whilst at Oracle. In some cases they get to travel internationally. The excitement and buzz gets into their system and their blood becomes truly RED! Oracle RED! This is valuable talent and expertise to have in our eco-system and it’s an exciting program to be a part of not only as a graduate but as an Oracle employee too!   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: South Africa,technical skills,graduate program,opportunity,global organization,new talent

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  • Somewhere to get inspiration - Pair up the creative with the tech

    - by Morten Bergfall
    I am a somewhat green developer; some work experience, last year of school. As most of you, I am constantly working on an assortment of personal projects. Since my mind often has a somewhat drifting characteristic; I am not always able to keep the projects in check. After some time they all exhibit the moral fiber of Vikings, harlots and chain-letter-knitters. This includes constant forking, round-abouting, eating of school assignments of rather mundane, and hence pretty yawn-inducing, specifications, and of course quite a bit of gathering of folder dust. Well, on to my question....is there a place, forum... or something with the purpose of linking people with ideas to the people actually being able to bring said ideas to life? Of course, I know of the professional ones, like rent-a-coder and such. And there seem to be a lot of open source projects available for participation. What I'm looking for doesn't really fit into any of those categories....the form would be somewhat like rent-a-coder, but this is ideas&inspiration, not bubble-sort-my-quarterly-for-a-buck. The possibilities for developing bonds, spicy code, and plain old fun seem quite possible.As I see it, the main benefit would be that we (that is the tech-flipside of the proverbial eCoin) get something worthwhile to do, rather than squeeze the last creative grain out of our code-heavy brains.To give it some perspective...: My last project consists of an absurd jQuery-plugin that includes animated png-robots migrating from Google Earth to drag a html-element of your choosing onto the map, where it gets color, for so to be dragged back by this poorly animated robot.... Often, the line between the creative and the tech is blurred, to say the least. I wouldn't think that would be a problem. Think someone who has developed a nifty little windows application, then sees possibility for a broader use, perhaps some sort of networking functionality. This fellow sadly lacks the skill to implememet this. So he, she or it would then seek a developer with the know-how and they could complete this project together. So, do any of you know of such a place, or can nudge in the right direction? And yes, I understand completely that I should be dedicating myself to doing school work, or applying for mundane developer positions, so please.... :-) UPDATE Sadly, I'm situated in Oslo, Norway, and the number of developers are somewhat limited...and I have had quite some ahem personality issues with the ones who are available ;-) So I feel I must go deeper; search the multitude of the web...

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  • EBS 11i and 12.1 Support Timeline Changes

    - by Steven Chan (Oracle Development)
    Two important changes to the Oracle Lifetime Support policies for Oracle E-Business Suite were announced at OpenWorld last week.  These changes affect EBS Releases 11i and 12.1. The changes are detailed in this My Oracle Support document: E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 (Note 1495337.1) 1. Changes for EBS 11i Sustaining Support The first change is that  we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: New fixes for Severity 1 production issues United States Form 1099 2013 year-end updates Payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014 Customers environments must have the minimum baseline patches (or above) for new Severity 1 production bug fixes as documented here: Patch Requirements for Extended Support of Oracle E-Business Suite Release 11.5.10 (Note 883202.1) 2. Changes for EBS 12.1 Extended Support More time:  Extended Support period for E-Business Suite Release 12.1 has been extended by nineteen months through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support for E-Business Suite 12.1. Fees waived:  Uplift fees are waived for all years of Extended Support (June, 2014 – December. 2018) for customers with an active Oracle Premier Support for Software contract. During this period, customers will receive all of the components of Extended Support at no additional cost other than their fees for Software Update License & Support. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components?Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Related Articles Extended Support Fees Waived for E-Business Suite 11i and 12.0 EBS 12.0 Minimum Requirements for Extended Support Finalized

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  • How to use Object Type Converter

    - by arun.x.sridharan(at)oracle.com
    UseCase Description A person form where in user will enter String which has to be converted to Number while persisting. From the User Interface we might be getting a String value which has to be persisted in the database as a number in that scenario we can use converters to map the java object which is of type String to its database value which is a Number. For example , there is a 'Person' table in database which is used to store the user details passed from the User Interface. It has a 'Status' column which is of the value  Number. But from the User Interface String values (Active/InActive) are passed . For persisting the user details we can use Object type converter and provide the mappings for status column corresponding to the String values. Object type converter can be used if you wanted to have a mapping for a field for example when departmentName on the entity was of String value and mapped to dept_name field on the database table which is of the value NUMBER.   Implementation steps Sample EJB API for setting the value of status on Person Entity as a String     public void createPerson(String status,String firstName,String lastName) {                Person person = new Person();                // status will be set as a String value received from the User Interface         person.setStatus(status);                person.setFirstname(firstName);        person.setLastname(lastName);                persistPerson(person);         } In the sample code shown above status is passed as a String, this has to be converted to Number. The String value obtained will be set on Person object and persistPerson API will be called for creating a new person from the values passed from the User Interface.  Steps to configure Object type converter: 1. Navigate to Person Entity from persistence.xml and navigate to status field2. Click on Conversion tab and select Converted check box3. Select Object Type Converter radio button and set the Data Type Class to      java.math.BigDecimal and Object Type Class to java.lang.String4. Specify the conversion values for all the values that can be passed from the user interface  as shown below5. Set the Default Object value

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  • Oracle at ASMC PDI 2012

    - by jeffrey.waterman
    Recently, I had the pleasure of representing Oracle at the American Society of Military Comptrollers National Professional Development Institute (PDI).  The PDI is the premier training event for resource managers in the Department of Defense and US Coast Guard.  Each year they assemble top presenters and key note speakers to convey their experiences and share the upcoming goals and vision for the Defense Department's financial and resource management community.  This year, the common themes were centered around 'auditability' and 'efficiency'.   What is auditability?  There were many definitions/themes tossed around, but to summarize my notes, it boiled down to:- the proper tracking of funds- audit readiness- proper controls- proper documentation There were sessions regarding entire programs focused on the need for auditability.  For example, FIAR: Financial Improvement and Audit Readiness (http://comptroller.defense.gov/fiar/index.html)   The FIAR stresses the "...improve(ment of) the Department's financial processes, controls and information." The entire conference, one set of solutions kept popping into my head around, "how can Oracle's solutions assist the Department of Defense", or any other Federal Agency, improve their financial processes and controls?   One answer came to mind:  Oracle Governance, Risk, and Compliance Management. Commonly referred to as "GRC". Let me summarize the main components around Oracle's GRC solution: GRC Manager: This solution is the central repository for documenting business processes, policies, and established controls.  All identified risks and issues are documented within the repository as well as action plans necessary for mitigation. GRC Controls:  This solution consists of a set of tools which are embedded with your ERP (financial, human resource, supply chain, etc.) applications to detect, prevent, and/or enforce the policies and procedures established by your Agency.  Components of the solution include:- Application Access Control Governor: a robust tool for managing application roles and responsibilities; simplify segregation of duty maintenance- Configuration Controls Governor: complete audit trail for changes made to configurations- Transactions Control Governor: track violations of internal controls; alert management to suspicious activities; be warned when high dollar transactions are occurring on an irregular basis; - Preventative Controls Governor: prevent sensitive information from being viewed by unauthorized parties; enforce field, block, and form change control If you are in the financial or resource management community and are concerned about auditability within your organization I suggest you follow up this post by reading about Oracle's GRC solutions.  www.oracle.com/grc Please feel free to follow up with thought and questions in the comments section below.  Also, if you have a topic you would like addressed in this blog, just drop me a note at [email protected]  or leave the suggestion in the comment section as well. Thank you for reading.

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  • Send raw data to USB parallel port after upgrading to 11.10

    - by zaphod
    I have a laser cutter connected via a generic USB to parallel adapter. The laser cutter speaks HPGL, as it happens, but since this is a laser cutter and not a plotter, I usually want to generate the HPGL myself, since I care about the ordering, speed, and direction of cuts and so on. In previous versions of Ubuntu, I was able to print to the cutter by copying an HPGL file directly to the corresponding USB "lp" device. For example: cp foo.plt /dev/usblp1 Well, I just upgraded to Ubuntu 11.10 oneiric, and I can't find any "lp" devices in /dev anymore. D'oh! What's the preferred way to send raw data to a parallel port in Ubuntu? I've tried System Settings Printing + Add, hoping that I might be able to associate my device with some kind of "raw printer" driver and print to it with a command like lp -d LaserCutter foo.plt But my USB to parallel adapter doesn't seem to show up in the list. What I do see are my HP Color LaserJet, two USB-to-serial adapters, "Enter URI", and "Network Printer". Meanwhile, over in /dev, I do see /dev/ttyUSB0 and /dev/ttyUSB1 devices for the 2 USB-to-serial adapters. I don't see anything obvious corresponding to the HP printer (which was /dev/usblp0 prior to the upgrade), except for generic USB stuff. For example, sudo find /dev | grep lp produces no output. I do seem to be able to print to the HP printer just fine, though. The printer setup GUI gives it a device URI starting with "hp:" which isn't much help for the parallel adapter. The CUPS administrator's guide makes it sound like I might need to feed it a device URI of the form parallel:/dev/SOMETHING, but of course if I had a /dev/SOMETHING I'd probably just go on writing to it directly. Here's what dmesg says after I disconnect and reconnect the device from the USB port: [ 924.722906] usb 1-1.1.4: USB disconnect, device number 7 [ 959.993002] usb 1-1.1.4: new full speed USB device number 8 using ehci_hcd And here's how it shows up in lsusb -v: Bus 001 Device 008: ID 1a86:7584 QinHeng Electronics CH340S Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x1a86 QinHeng Electronics idProduct 0x7584 CH340S bcdDevice 2.52 iManufacturer 0 iProduct 2 USB2.0-Print iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 96mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 7 Printer bInterfaceSubClass 1 Printer bInterfaceProtocol 2 Bidirectional iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Device Status: 0x0000 (Bus Powered)

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • What tools exist for assessing an organisation's development capability?

    - by Eric Smith
    I have a bit of a challenge at work at the moment. Presently (and in fact, for some time now), we have been experiencing the following problems with some in-house maintained applications: Defects (sometimes quite serious) being released into production; The Customer (that is, the relevant business unit) perpetually changing their minds (or appearing to do so) about what issue to work on next; A situation where everyone seems to be in a "fire-fighting" mode a lot of the time; Development staff responding to operational requests from business users; ("operational" here means something that needs to be done in order to continue with business, or perhaps just to make a business user's life a little less painful, as opposed to fixing a bug in the application, or enhancing the application); Now I'm sure this doesn't sound particularly new or surprising to most of the participants on this Q&A site and no prizes for identifying the "usual suspects" when it comes to root causes. My challenge is that I have to persuade the higher-ups to do uncomfortable things in order to address all of this. The folk I need to persuade come from a mixture of the following two cultures: Accounting; IT Infrastructure. I have therefore opted for a strategy that draws from things with-which folk from such a culture would be most comfortable (at least, in my estimation), namely: numbers and tangibles. Of course modern development practitioners know all too well that this sort of thing isn't easily solved using an analytical mindset (some would argue that that mindset is, in fact, entirely inappropriate). Never-the-less, this is the dichotomy with-which I am faced, so that's the stake that I've put in the ground. I would like to be able to do research and use the outputs to present findings in the form of metrics and measures. I am finding it quite difficult, though, to find an agreed-upon methodology and set of templates for assessing an organisations development capability--the only thing that seems applicable is the Software Engineering Institute's Capability Maturity Model. The latter, however, seems dated and even then rather vague. So, the question is: Do any tools or methodologies (free or commercial) exist that would assist me in completing this assessment?

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  • WPF: Reloading app parts to handle persistence as well as memory management.

    - by Ingó Vals
    I created a app using Microsoft's WPF. It mostly handles data reading and input as well as associating relations between data within specific parameters. As a total beginner I made some bad design decision ( not so much decisions as using the first thing I got to work ) but now understanding WPF better I'm getting the urge to refactor my code with better design principles. I had several problems but I guess each deserves it's own question for clarity. Here I'm asking for proper ways to handle the data itself. In the original I wrapped each row in a object when fetched from database ( using LINQ to SQL ) somewhat like Active Record just not active or persistence (each app instance had it's own data handling part). The app has subunits handling different aspects. However as it was setup it loaded everything when started. This creates several problems, for example often it wouldn't be neccesary to load a part unless we were specifically going to work with that part so I wan't some form of lazy loading. Also there was problem with inner persistance because you might create a new object/row in one aspect and perhaps set relation between it and different object but the new object wouldn't appear until the program was restarted. Persistance between instances of the app won't be huge problem because of the small amount of people using the program. While I could solve this now using dirty tricks I would rather refactor the program and do it elegantly, Now the question is how. I know there are several ways and a few come to mind: 1) Each aspect of the program is it's own UserControl that get's reloaded/instanced everytime you navigate to it. This ensures you only load up the data you need and you get some persistancy. DB server located on same LAN and tables are small so that shouldn't be a big problem. Minor drawback is that you would have to remember the state of each aspect so you wouldn't always start at beginners square. 2) Having a ViewModel type object at the base level of the app with lazy loading and some kind of timeout. I would then propegate this object down the visual tree to ensure every aspect is getting it's data from the same instance 3) Semi active record data layer with static load methods. 4) Some other idea What in your opinion is the most practical way in WPF, what does MVVM assume?

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  • What's Old is New Again

    - by David Dorf
    Last night I told my son he could stream music to his tablet "from the cloud" (in this case, the Amazon Cloud).  He paused, then said, "what is the cloud?"  I replied, "a bunch of servers connected to the internet."  Apparently he had visions of something much more magnificent.  Another similar term is "big data."  These marketing terms help to quickly convey topics but are oversimplifications that are open to many interpretations.  At their core, those terms a shiny packages holding recycled ideas. I see many headlines declaring big data changes everything, but it doesn't.  Savvy retailers have been dealing with large volumes of data since the electronic cash register was invented.  But the there have a been a few changes to the landscape that make big data a topic of conversation: 1. Computing power has caught up to storage volumes. Its now possible to more thoroughly analyze the copious volumes of data retailers have been squirreling away.  CPUs are faster, sold state drives more plentiful, and new ways to store and search data are available.  My iPhone is more power than the computer used in the Apollo mission to the moon. 2. Unstructured data is everywhere.  The Web used to be where retailers published product information, but now users are generating the bulk of the content in the form of comments, videos, and "likes."  The variety of information available to retailers is huge, and it meaning difficult to discern. 3. Everything is connected.  Looking at a report from my router, there are no less than 20 active devices on my home network.  We can track the location of mobile phones, tag products with RFID, and set our thermostats (I love my Nest) from a thousand miles away.  Not only is there more data, but its arriving at higher velocity. Careful readers will note the three Vs that help define so-called big data: volume, variety, and velocity. We now have more volume, more variety, and more velocity and different technologies to deal with them.  But at the heart, the objectives are still the same: Informed decisions Accurate forecasts Improved optimizations So don't let the term "big data" throw you off the scent.  Retailers still need to execute on the basics.  But do take a fresh look at the data that's available and the new technologies to process it.  The landscape will continue to change and agile organizations will always be reevaluating their approaches.  You can just add some more weapons to the arsenal.

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  • Diagram to show code responsibility

    - by Mike Samuel
    Does anyone know how to visually diagram the ways in which the flow of control in code passes between code produced by different groups and how that affects the amount of code that needs to be carefully written/reviewed/tested for system properties to hold? What I am trying to help people visualize are arguments of the form: For property P to hold, nd developers have to write application code, Ca, without certain kinds of errors, and nm maintainers have to make sure that the code continues to not have these kinds of errors over the project lifetime. We could reduce the error rate by educating nd developers and nm maintainers. For us to be confident that the property holds, ns specialists still need to test or check |Ca| lines of code and continue to test/check the changes by nm maintainers. Alternatively, we could be confident that P holds if all code paths that could violate P went through tool code, Ct, written by our specialists. In our case, test suites alone cannot give confidence that P holdsnd » nsnm ns|Ca| » |Ct| so writing and maintaining Ct is economical, frees up our developers to worry about other things, and reduces the ongoing education commitment by our specialists. or those conditions do not hold, so focusing on education and testing is preferable. Example 1 As a concrete example, suppose we want to ensure that our web-service only produces valid JSON output. Our web-service provides several query and mutation operators that can be composed in interesting ways. We could try to educate everyone who maintains those operations about the JSON syntax, the importance of conformance, and libraries available so that when they write to an output buffer, every possible sequence of appends results in syntactically valid JSON. Alternatively, we don't expose an output stream handle to application code, and instead expose a JSON sink so that every code path that writes a response is channeled through a JSON sink that is written and maintained by a specialist who knows JSON syntax and can use well-written libraries to produce only valid output. Example 2 We need to make sure that a service that receives a URL from an untrusted source and tries to fetch its content does not end up revealing sensitive files from the file-system, like file:///etc/passwd. If there is a single standard way that any developer familiar with the application language's libraries would use to fetch URLs, which has file-system access turned off by default, then simply educating developers about the standard mechanism, and testing that file probing fails for some inputs, will probably be sufficient.

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  • Canonicalization issue regarding academic URL vs. blog URL

    - by user5395
    I'm sorry if what I am about to write is long-winded. I only wish to be clear. I am an academic in the scientific community. I maintain a web site for my research, teaching, and other professional activities. Until recently, the content for this site was hosted in a directory on my university department's own server. The address is of the typical form (universityname).edu/~(myusername) I decided that I wanted to use WordPress in order to host and manage my page. So I set up a WordPress.com blog and then replaced the index.html file in (universityname).edu/~(myusername) with a new one consisting of a single frame, containing the WordPress.com blog. Now when a user visits (universityname).edu/~(myusername), he or she sees the blog instead. This has been pretty nice because, even when the user clicks on links between pages or posts in the blog, the only thing showing up in the address bar of the browser is www.(universityname).edu/~(myusername), because the blog is constrained to a frame. However, the effect of this change on the search side of things has not been so kind to me. Before, when someone searched for my name in Google, the first result was always (universityname).edu/~(myusername). This is the most desirable outcome, for professional reasons. (Having my academic URL come up first suggests that I am an accredited professional, and not just some crank with a blog!) But now, Google seems to have canonicalized my web presence under the blog's WordPress.com address. It has completely forgotten about my academic URL and considers the WordPress.com address to be the best address representing me on the web. Unfortunately, WordPress.com doesn't support the canonical tag, so I can't tell the blog to advertise itself as my academic URL in the header. (It doesn't seem to help at all that I have used the WordPress.com dashboard to turn on no-indexing of the blog.) One obvious solution would be to use the departmental server to host my content again, and use a local installation of the WordPress platform. For reasons beyond my control, the platform will not be deployed on the departmental server at this time. Another solution would be to use shared hosting with WordPress.org support, because the WordPress.org platform does support the canonical tag (albeit via a plug-in). But this seems to usually require purchasing a domain name and other fees, and there is no guarantee that Google will listen to the canonical tag (it might use whatever domain name I end up with instead). Is there a way I can more cleverly integrate the WordPress.com blog into a page hosted on my department's server? Is there some PHP code I can write to retrieve the blog's contents in a way that Google won't treat as a link / "perceive" the blog? Please note: I am a PHP novice at best. I just feel there should be a simpler solution to all this, within the constraints of what I have described above. Thanks!

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  • introducing pointers to a large software project

    - by stefan
    I have a fairly large software project written in c++. In there, there is a class foo which represents a structure (by which i don't mean the programmers struct) in which foo-objects can be part of a foo-object. Here's class foo in simplest form: class Foo { private: std::vector<unsigned int> indices; public: void addFooIndex(unsigned int); unsigned int getFooIndex(unsigned int); }; Every foo-object is currently stored in an object of class bar. class Bar { private: std::vector<Foo> foos; public: void addFoo(Foo); std::vector<Foo> getFoos(); } So if a foo-object should represent a structure with a "inner" foo-object, I currently do Foo foo; Foo innerFoo; foo.addFooIndex(bar.getFoos().size() - 1); bar.addFoo(innerFoo); And to get it, I obviously use: Foo foo; for ( unsigned int i = 0; i < foo.getFooIndices().size(); ++i ) { Foo inner_foo; assert( foo.getFooIndices().at(i) < bar.getFoos().size() ); inner_foo = bar.getFoos().at(foo.getFooIndices().at(i)); } So this is not a problem. It just works. But it's not the most elegant solution. I now want to make the inner foos to be "more connected" with the foo-object. It would be obviously to change class foo to: class Foo { private: std::vector<Foo*> foo_pointers; public: void addFooPointer(Foo*); std::vector<Foo*> getFooPointers(); }; So now, for my question: How to gently change this basic class without messing up the whole code? Is there a "clean way"?

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  • Oracle's Cloud Strategie nach der OOW 2012

    - by Manuel Hossfeld
    Auf der diesjährigen Oracle Open World war „die Cloud“ nicht nur ein vielbenutztes Buzzword, sondern auch Anlass für einige interessante Ankündigungen. Wer keine Zeit oder Muße hatte, sich die entsprechenden Keynotes von Larry Ellison und Thomas Kurian anzuhören, erfährt in diesem Artikel die wesentlichen Änderungen. Die erste Neuerung: Oracle wird in Zukunft alle drei „Sorten“ bzw. „Ebenen“ von Cloud Computing anbieten: SaaS (Software as a Service) – die Bereitstellung von kompletten Fachanwendungen z.B. aus der eBusiness Suite in Form eines Mietmodells - gab es schon länger. Abgesehen von der Tatsache, dass hier zusätzliche/neuere Komponenten und Module der durch die letzten Zukäufe von Oracle noch breiter gewordenen Palette angeboten werden, ändert sich am Prinzip nichts. Bei PaaS (Plattform as a Service) sind vor allem die beiden bereits letztes Jahr angekündigten Dienste „Database Service“ (basierend auf APEX) und „Java Service“ (basierend auf Weblogic) zu nennen, für die nun auch konkrete Pakete und Preise (ca.175$ bis 2000$/Monat) sowie die Möglichkeit zur Anmeldung auf http://cloud.oracle.com vorliegen. Interessanterweise gehört auch ein sog. „Social Service“ in diese Schicht, mit der Oracle Kunden ihre Anwendungen in Zukunft auf standardisierte Weise durch Social Networking Funktionalität wie z.B. Microblogging erweitern können.Ebenso neu angekündigt wurde ein "Developer Service", welcher z.B. Sourcecode-Verwaltung durch GIT Repositories sowie Wikis und Issue Tracking bereit stellen soll. Die dort mittels JDeveloper, Netbeans oder Eclipse erstellten Applikationen können dann nahtlos innerhalb kürzester Zeit in den Java Service deployed werden. Komplett neu und für einige sicher überraschend ist hingegen der Bereich IaaS (Infrastructure as a Service) – Hier geht es um die Bereitstellung von Basis-Infrastrukturkomponenten wie Storage, Rechenleistung (letztlich also Betriebssysteme / VMs) und Messaging / Queueing. Genaue Details oder Preise zu den IaaS Angeboten sind noch nicht bekannt, aber zumindest zu den Storage- und Messaging Services können grundlegende Daten bereits auf http://cloud.oracle.com eingesehen werden Die zweite Neuerung: Kunden können in Zukunft als Alternative zum Betrieb der o.g. „Oracle Cloud“, diese auch komplett hinter ihrer eigenen Firewall aufbauen lassen. Mit anderen Worten: Oracle baut und betreibt bei diesem als „Oracle Private Cloud“ bezeichneten Angebot alle Komponenten selbst – die Daten verlassen aber niemals das Gebäude des Kunden. Letzteres ist gerade bei uns im Datenschutz-sensiblen Deutschland ein wichtiger Aspekt. Da die verwendeten Komponenten in beiden Fällen die gleichen sind, ist auch ein „Umziehen“ oder Erweitern der Private Cloud in die Public Cloud (oder zurück) ohne Änderungen an den Anwendungen möglich. Der Möglichkeit einer "Hybrid Cloud", bei der Teile einer Anwendung hinter der eigenen Firewall, andere Teile aber in der Oracle Cloud laufen, wird damit Realität.

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  • How To Deal With Terrible Design Decisions

    - by splatto
    I'm a consultant at one company. There is another consultant who is a year older than me and has been here 3 months longer than I have, and a full time developer. The full-time developer is great. My concern is that I see the consultant making absolutely terrible design decisions. For example, M:M relationships are being stored in the database as a comma-delimited string rather than using a conjunction table to hold the relationships. For example, consider two tables, Car and Property: Car records: Camry Volvo Mercedes Property records: Spare Tire Satellite Radio Ipod Support Standard Rather than making a table CarProperties to represent this, he has made a "Property" attribute on the Car table whose data looks like "1,3,7,13,19,25," I hate how this decision and others are affecting the quality of my code. We have butted heads over this design three times in the past two months since I've been here. He asked me why my suggestion was better, and I responded that our database would be eliminating redundant data by converting to a higher normal form. I explained that this design flaw in particular is discussed and discouraged in entry level college programs, and he responded with a shot at me saying that these comma-separated-value database properties are taught when you do your masters (which neither of us have). Needless to say, he became very upset and demanded I apologize for criticizing his work, which I did in the interest of not wanting to be the consultant to create office drama. Our project manager is focused on delivering a product ASAP and is a very strong personality - Suggesting to him at this point that we spend some time to do this right will set him off. There is a strong likelihood that both of our contracts will be extended to work on a second project coming up. How will I be able to exert dominant influence over the design of the system and the data model to ensure that such terrible mistakes are not repeated in the next project? A glimpse at the dynamics: I can be a strong personality if I don't measure myself. The other consultant is not a strong personality, is a poor communicator, is quite stubborn and thinks he is better than everyone else. The project manager is an extremely strong personality who is focused on releasing tomorrow's product yesterday. The full-time developer is very laid back and easy going, a very effective communicator, but is someone who will accept bad design if it means not rocking the boat. Code reviews or anything else that takes "time" will be out of the question - there is no way our PM will be sold on such a thing by anybody.

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  • When to use SOAP over REST

    So, how does REST based services differ from SOAP based services, and when should you use SOAP? Representational State Transfer (REST) implements the standard HTTP/HTTPS as an interface allowing clients to obtain access to resources based on requested URIs. An example of a URI may look like this http://mydomain.com/service/method?parameter=var1&parameter=var2. It is important to note that REST based services are stateless because http/https is natively stateless. One of the many benefits for implementing HTTP/HTTPS as an interface is can be found in caching. Caching can be done on a web service much like caching is done on requested web pages. Caching allows for reduced web server processing and increased response times because content is already processed and stored for immediate access. Typical actions performed by REST based services include generic CRUD (Create, Read, Update, and Delete) operations and operations that do not require state. Simple Object Access Protocol (SOAP) on the other hand uses a generic interface in order to transport messages. Unlike REST, SOAP can use HTTP/HTTPS, SMTP, JMS, or any other standard transport protocols. Furthermore, SOAP utilizes XML in the following ways: Define a message Defines how a message is to be processed Defines the encoding of a message Lays out procedure calls and responses As REST aligns more with a Resource View, SOAP aligns more with a Method View in that business logic is exposed as methods typically through SOAP web service because they can retain state. In addition, SOAP requests are not cached therefore every request will be processed by the server. As stated before Soap does retain state and this gives it a special advantage over REST for services that need to preform transactions where multiple calls to a service are need in order to complete a task. Additionally, SOAP is more ideal for enterprise level services that implement standard exchange formats in the form of contracts due to the fact that REST does not currently support this. A real world example of where SOAP is preferred over REST can be seen in the banking industry where money is transferred from one account to another. SOAP would allow a bank to perform a transaction on an account and if the transaction failed, SOAP would automatically retry the transaction ensuring that the request was completed. Unfortunately, with REST, failed service calls must be handled manually by the requesting application. References: Francia, S. (2010). SOAP vs. REST. Retrieved 11 20, 2011, from spf13: http://spf13.com/post/soap-vs-rest Rozlog, M. (2010). REST and SOAP: When Should I Use Each (or Both)? Retrieved 11 20, 2011, from Infoq.com: http://www.infoq.com/articles/rest-soap-when-to-use-each

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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  • New TPerlRegEx Compatible with Delphi XE

    - by Jan Goyvaerts
    The new RegularExpressionsCore unit in Delphi XE is based on the PerlRegEx unit that I wrote many years ago. Since I donated full rights to a copy rather than full rights to the original, I can continue to make my version of TPerlRegEx available to people using older versions of Delphi. I did make a few changes to the code to modernize it a bit prior to donating a copy to Embarcadero. The latest TPerlRegEx includes those changes. This allows you to use the same regex-based code using the RegularExpressionsCore unit in Delphi XE, and the PerlRegEx unit in Delphi 2010 and earlier. If you’re writing new code using regular expressions in Delphi 2010 or earlier, I strongly recomment you use the new version of my PerlRegEx unit. If you later migrate your code to Delphi XE, all you have to do is replace PerlRegEx with RegularExrpessionsCore in the uses clause of your units. If you have code written using an older version of TPerlRegEx that you want to migrate to the latest TPerlRegEx, you’ll need to take a few changes into account. The original TPerlRegEx was developed when Borland’s goal was to have a component for everything on the component palette. So the old TPerlRegEx derives from TComponent, allowing you to put it on the component palette and drop it on a form. The new TPerlRegEx derives from TObject. It can only be instantiated at runtime. If you want to migrate from an older version of TPerlRegEx to the latest TPerlRegEx, start with removing any TPerlRegEx components you may have placed on forms or data modules and instantiate the objects at runtime instead. When instantiating at runtime, you no longer need to pass an owner component to the Create() constructor. Simply remove the parameter. Some of the property and method names in the original TPerlRegEx were a bit unwieldy. These have been renamed in the latest TPerlRegEx. Essentially, in all identifiers SubExpression was replaced with Group and MatchedExpression was replaced with Matched. Here is a complete list of the changed identifiers: Old Identifier New Identifier StoreSubExpression StoreGroups NamedSubExpression NamedGroup MatchedExpression MatchedText MatchedExpressionLength MatchedLength MatchedExpressionOffset MatchedOffset SubExpressionCount GroupCount SubExpressions Groups SubExpressionLengths GroupLengths SubExpressionOffsets GroupOffsets Download TPerlRegEx. Source is included under the MPL 1.1 license.

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  • SharePoint 2010, Cloud, and the Constitution

    - by Michael Van Cleave
    The other evening an article on the Red Tap Chronicles caught my eye. The article written by Bob Sullivan titled "The Constitutional Issues of Cloud Computing" was very interesting in regards to the direction most of the technical world is going. We all have been inundated about utilizing cloud computing for reasons of price, availability, or even scalability; but what Bob brings up is a whole separate view of why a business might not want to move toward the cloud for services or applications. The overall point to the article was pretty simple. It all boiled down to the summation that hosting "Things" in the cloud (Email, Documents, etc…) are interpreted differently under the law regarding constitutional search and seizure than say a document or item that is kept in physical form at a business or home. Where if you physically have it stored someone would have to get a warrant to search for it or seize it, but if it is stored off in the cloud and the ISV or provider is subpoenaed for the item then they will usually give access to the information. Obviously this is a big difference in interpretation of the law and the constitution due to technology. So you might ask "Where does this fit in with SharePoint? Well the overall push for this next version of SharePoint is one that gives a business ultimate flexibility to utilize the Cloud. In one example this upcoming version gracefully lends itself to Multi Tenancy so that online or "Cloud" hosting would be possible by Service Providers. Another aspect to the upcoming version is that it has updated its ability to store content outside of the database and in a cheaper commoditized storage facility. This is called Remote Blob Storage (or RBS) which is the next evolution of External Blob Storage (or EBS). With this new functionality that business might look forward to it is extremely important for them to understand that they might be opening themselves up to laws that do not need a warrant to search or seize their information that is stored in the cloud. It will be interesting to see how this all plays out in the next few months. Usually the laws change slowly in comparison to technology so it might be a while until we see if it is actually constitutional to treat someone's content on the cloud differently as it would be in their possession, however until there is some type of parity that happens or more concrete laws regarding the differences be very careful about what you put in the cloud. Michael

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  • Antenna Aligner Part 5: Devil is in the detail

    - by Chris George
    "The first 90% of a project takes 90% of the time and the last 10% takes the another 200%"  (excerpt from onista) Now that I have a working app (more or less), it's time to make it pretty and slick. I can't stress enough how useful it is to get other people using your software, and my simple app is no exception. I handed my iPhone to a couple of my colleagues at Red Gate and asked them to use it and give me feedback. Immediately it became apparent that the delay between the list page being shown and the list being drawn was too long, and everyone who tried the app clicked on the "Recalculate" button before it had finished. Similarly, selecting a transmitter heralded a delay before the compass page appeared with similar consequences. All users expected there to be some sort of feedback/spinny etc. to show them it is actually doing something. In a similar vein although for opposite reasons, clicking the Recalculate button did indeed recalculate the available transmitters and redraw them, but it did this too fast! One or two users commented that they didn't know if it had done anything. All of these issues resulted in similar solutions; implement a waiting spinny. Thankfully, jquery mobile has one built in, primarily used for ajax operations. Not wishing to bore you with the many many iterations I went through trying to get this to work, I'll just give you my solution! (Seriously, I was working on this most evenings for at least a week!) The final solution for the recalculate problem came in the form of the code below. $(document).on("click", ".show-page-loading-msg", function () {            var $this = $(this),                theme = $this.jqmData("theme") ||                        $.mobile.loadingMessageTheme;            $.mobile.showPageLoadingMsg(theme, "recalculating", false);            setTimeout(function ()                           { $.mobile.hidePageLoadingMsg(); }, 2000);            getLocationData();        })        .on("click", ".hide-page-loading-msg", function () {              $.mobile.hidePageLoadingMsg();        }); The spinny is activated by setting the class of a button (for example) to the 'show-page-loading-msg' class. Recalculate This means the code above is fired, calling the showPageLoadingMsg on the document.mobile object. Then, after a 2 second timeout, it calls the hidePageLoadingMsg() function. Supposedly, it should show "recalculating" underneath the spinny, but I've not got that to work. I'm wondering if there is a problem with the jquery mobile implementation. Anyway, it doesn't really matter, it's the principle I'm after, and I now have spinnys!

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