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• How are we supposed to deal with Customers who don't give a damn?

  - by J.T.S.

  I have some customers, who expect everything for next to nothing. They also want things to be a certain way, or look a certain way, but when explaining to them why it's not a good idea, and offering suggestions, they don't listen. When things go wrong, they get moody, and demand I do something about it, but when told that it's because they wanted it that way, they don't listen. I've found that after years of being around these types of people, it's had a major impact on the way I deal with people I can't stand, and I've seriously run out of ideas. How do you deal with people who never listen, never learn, and want everything for free?

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• How to refuse to give an access to passwords to a customer without being unprofessional or rude?

  - by MainMa

  Let's say you're creating a website for a customer. This website has its own registration (either combined with OpenID or not). The customer asks you to be able to see the passwords the users are choosing, given that the users will probably be using the same password on every website. In general, I say: either that it is impossible to retrieve the passwords, since they are not stored in plain text, but hashed, or that I have no right to do that or that administrators must not be able to see the passwords of users, without giving any additional details. The first one is false: even if the passwords are hashed, it is still possible to catch and store them on each logon (for example doing a strange sort of audit which will remember not only which user succeeded or failed to logon, but also with which password). The second one is rude. How to refuse this request, without being either unprofessional or rude?

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• How to deal with users who think their computer could think?

  - by DavRob60

  Along my career, I had to deal with users who think their computer could think: My computer hates me! or He just do this so he could laugh at me! This is often a joke, but some users are serious. It's easy when I know the causes of the problem, but when it's unexpected behavior it's more complicated. In those cases, I usually turn it as a joke, putting that on the fault of moon phases and tide, but they are likely to prefer their explanations. Do you have any tricks to deal with those users?

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• How can my team avoid frequent errors after refactoring?

  - by SDD64

  to give you a little background: I work for a company with roughly twelve Ruby on Rails developers (+/- interns). Remote work is common. Our product is made out of two parts: a rather fat core, and thin up to big customer projects built upon it. Customer projects usually expand the core. Overwriting of key features does not happen. I might add that the core has some rather bad parts that are in urgent need of refactorings. There are specs, but mostly for the customer projects. The worst part of the core are untested (as it should be...). The developers are split into two teams, working with one or two PO for each sprint. Usually, one customer project is strictly associated with one of the teams and POs. Now our problem: Rather frequently, we break each others stuff. Some one from Team A expands or refactors the core feature Y, causing unexpected errors for one of Team B's customer projects. Mostly, the changes are not announced over the teams, so the bugs hit almost always unexpected. Team B, including the PO, thought about feature Y to be stable and did not test it before releasing, unaware of the changes. How to get rid of those problems? What kind of 'announcement technique' can you recommend me?

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• Do you charge a client for email and chat communication as a freelancer? [closed]

  - by skyork

  For a project that is billed by hours, should a freelancer charge the client for the amount of time he/she spends on email/chat correspondence? For example, the client sends an email to the the freelancer, outlining the requirements. Should the freelancer charge the client for the time during which he/she reads the email and writes a reply. The same goes for chat conversations for clarifying the requirements. In particular, if the freelancer's English is not very good, so that he/she spends extra time on understanding what the client wants and explaining him/herself (e.g. copying and pasting into Google Translate), should such time be charged to the client too?

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• How to charge for software design [on hold]

  - by cja

  I have a prospect with both an idea and an existing customer of theirs who want to pay for this idea to be implemented. The customer want to pay only when the implementation is complete. My prospect has separate investors that will fund the implementation. The prospect wants to know how much I will charge for the implementation so that he knows how much to ask the investors for. Before I can estimate reliably I need to work with the prospect to develop an implementation plan. This planning work will take time that I want to charge for. The prospect doesn't have enough money to pay me until the investment. I want to make sure I am paid for the planning. How can I resolve this?

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• Should I pay my developers for bugs fixes for a project or work that's still in progress?

  - by Wanda Pebbs

  We are working with a group of developers on a project. The project is still in progress (not completed) and these developers charge us for time spent on fixing bugs on codes that were not written valid in the first place. I understand that we should pay for changes/new requests if any, but not bugs fixes for a work in progress. We also understand that once the assignment is being deployed to the live site, we may be liable for bugs fixes that may arise after a support period is being exhausted. The question now is, is it appropriate for such charges to be levied upon us while the project is still in progress?

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• Is There any way to change Active Directory Users Database Source?

  - by Mehrdad Amini

  I need Active Directory Use My Own Custom Database (or shell or ...) for Authentication Users. Is there any extention or something like this to change User Passwords Database of active directory? I need this Because My Accounts Are In simple Database And I don't Want to Sync them periodically In Fact I can Not Change all My Applications to authenticate from Active Directory!Just I need Active Directory to Use My Database For Authentication.

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• How can I remove unallocated space from a SQL Server database?

  - by Dynamo

  I have a database that was recently shrunk and when I run sp_spaceused I see that it has 500MB of unallocated space. I'm trying to keep this database to a certain size (do to MSDE size restrictions for my desktop users) and I'm not sure if the unallocated space affects the overall database size. Is there a way to remove this unallocated space from the database?

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• SQL SERVER – Change Database Access to Single User Mode Using SSMS

  - by pinaldave

  I have previously written about how using T-SQL Script we can convert the database access to single user mode before backup. I was recently asked if the same can be done using SQL Server Management Studio. Yes! You can do it from database property (Write click on database and select database property) and follow image. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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• Ovum report: Oracle Database 12c offers new take on multitenancy

  - by Javier Puerta

  Ovum has published a positive research note on Oracle Database 12c. Ovum concludes that Oracle Multitenant will provide significant productivity and resource savings for Oracle customers considering database consolidation, on- or off-premise. The multitenant features of Oracle Database 12c support not only cloud deployment, but also database consolidation. Oracle has purchased electronic distribution rights to this research note and posted it to Oracle.com. The full research note can be downloaded here.  

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• Ovum report: Oracle Database 12c offers new take on multitenancy

  - by Javier Puerta

  Ovum has published a positive research note on Oracle Database 12c. Ovum concludes that Oracle Multitenant will provide significant productivity and resource savings for Oracle customers considering database consolidation, on- or off-premise. The multitenant features of Oracle Database 12c support not only cloud deployment, but also database consolidation. Oracle has purchased electronic distribution rights to this research note and posted it to Oracle.com. The full research note can be downloaded here.  

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• Using Oracle Database's 11gR2 New ASM Features During ASM Migration

  Oracle Database 11gR2 offers several new Automatic Storage Management features for managing both Oracle database files as well as files stored within its new ASM Clustered File System. This article illustrates how to upgrade an Oracle database quickly and efficiently from version 11gR1 to 11gR2 and then migrate all of its database files so they&#146;re resident within ASM-managed storage.

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• VSDB to SSDT part 4 : Redistributable database deployment package with SqlPackage.exe

  - by Etienne Giust

  The goal here is to use SSDT SqlPackage to deploy the output of a Visual Studio 2012 Database project… a bit in the same fashion that was detailed here : http://geekswithblogs.net/80n/archive/2012/09/12/vsdb-to-ssdt-part-3--command-line-deployment-with-sqlpackage.exe.aspx   The difference is we want to do it on an environment where Visual Studio 2012 and SSDT are not installed. This might be the case of your Production server.   Package structure So, to get started you need to create a folder named “DeploymentSSDTRedistributable”. This folder will have the following structure :         The dacpac and dll files are the outputs of your Visual Studio 2012 Database project. If your database project references another database project, you need to put their dacpac and dll here too, otherwise deployment will not work. The publish.xml file is the publish configuration suitable for your target environment. It holds connexion strings, SQLVARS parameters and deployment options. Review it carefully. The SqlDacRuntime folder (an arbitrary chosen name) will hold the SqlPackage executable and supporting libraries   Contents of the SqlDacRuntime folder Here is what you need to put in the SqlDacRuntime folder  :      You will be able to find these files in the following locations, on a machine with Visual Studio 2012 Ultimate installed : C:\Program Files (x86)\Microsoft SQL Server\110\DAC\bin : SqlPackage.exe Microsoft.Data.Tools.Schema.Sql.dll  Microsoft.Data.Tools.Utilities.dll Microsoft.SqlServer.Dac.dll C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Microsoft.SqlServer.TransactSql.ScriptDom\v4.0_11.0.0.0__89845dcd8080cc91 Microsoft.SqlServer.TransactSql.ScriptDom.dll   Deploying   Now take your DeploymentSSDTRedistributable deployment package to your remote machine. In a standard command window, place yourself inside the DeploymentSSDTRedistributable  folder.   You can first perform a check of what will be updated in the target database. The DeployReport task of SqlPackage.exe will help you do that. The following command will output an xml of the changes:   "SqlDacRuntime/SqlPackage.exe" /Action:DeployReport /SourceFile:./Our.Database.dacpac /Profile:./Release.publish.xml /OutputPath:./ChangesToDeploy.xml      You might get some warnings on Log and Data file like I did. You can ignore them. Also, the tool is warning about data loss when removing a column from a table. By default, the publish.xml options will prevent you from deploying when data loss is occuring (see the BlockOnPossibleDataLoss inside the publish.xml file). Before actual deployment, take time to carefully review the changes to be applied in the ChangesToDeploy.xml file.    When you are satisfied, you can deploy your changes with the following command : "SqlDacRuntime/SqlPackage.exe" /Action:Publish /SourceFile:./Our.Database.dacpac /Profile:./Release.publish.xml   Et voilà !  Your dacpac file has been deployed to your database. I’ve been testing this on a SQL 2008 Server (not R2) but it should work on 2005, 2008 R2 and 2012 as well.   Many thanks to Anuj Chaudhary for his article on the subject : http://www.anujchaudhary.com/2012/08/sqlpackageexe-automating-ssdt-deployment.html

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• Scrubbing a DotNetNuke Database for user info and passwords

  - by Chris Hammond

  If you’ve ever needed to send a backup of your DotNetNuke database to a developer for testing, you likely trust the developer enough to do so without scrubbing your data, but just to be safe it is probably best that you do take the time to scrub. Before you do anything with the SQL below, make sure you have a backup of your website! I would recommend you do the following. Backup your existing production database Restore a backup of your production database as a NEW database Run the scripts below...(read more)

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• Oracle Database 11g Upgrade Webcast with Roy Swonger now On Demand

  - by margaret hamburger

  Don't worry if you missed our LIVE webcast  ' Three Compelling Reasons to Upgrade to Oracle Database 11g ' with Database Upgrade expert Roy Swonger.  You can now register for the On-Demand version to learn about Oracle Database 11g upgrade best practices with real customer examples. You'll get access to loads of great upgrade resources for making database upgrades faster and easier. You can also download a copy of our webcast presentation, so register now.

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• Check if Database Exists

  - by Derek Dieter

  In creating a database you also need to check whether or not the database already exists. In order to do so, simply use the ‘if exists’ method and select the name of the database from sysdatabases.IF NOT EXISTS (SELECT name FROM master.dbo.sysdatabases WHERE name = N'SQLServerPlanet') CREATE DATABASE [SQLServerPlanet]The code below will drop an [...]

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• Answers to Your Common Oracle Database Lifecycle Management Questions

  - by Scott McNeil

  We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy! Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started? Answer:Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more. Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment? Answer: Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo. Question: What are some of the things administrators can do to control configuration drift? Why is it important? Answer:Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates. Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one? Answer:Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database. Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced? Answer:There are really two methods to validate conformity to standards. The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly. The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more. Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata? Answer:In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed. Question: What happens if a patch fails while administrators are applying it to a database or system? Answer:A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template. If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off. If you are using 'in place' method, you can address the issue and continue where the procedure left off. Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time? Answer:Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo. Question: How is data comparison done since changes are taking place in a live production system? Answer:There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables. Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c? Answer:Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3. Watch the On-Demand Webcast Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Monday, Oct 1 at OpenWorld - Database Security Must See Sessions

  - by Troy Kitch

  TIME TITLE LOCATION 12:15 - 1:15 PM Database Security Inside-Out: Latest Innovations in Database Security (CON8686) Moscone South - 102 3:15 - 4:15 PM Oracle Database Security Solutions Customer Panel: Real-World Case Studies (CON8674) Moscone South - 270 4:45 - 5:45 PM Latest Innovations and Best Practices for Oracle Database Auditing (CON8661) Moscone South - 303

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• SQL Azure Database Size Calculator

  - by kaleidoscope

  A neat trick on how to measure your database size in SQL Azure.  Here are the exact queries you can run to do it: Select Sum (reserved_page_count) * 8.0 / 1024 From sys.dm_db_partition_stats GO Select sys.objects.name, sum (reserved_page_count) * 8.0 / 1024 From sys.dm_db_partition_stats, sys.objects Where sys.dm_db_partition_stats.object_id = sys.objects.object_id Group by sys.objects.name The first one will give you the size of your database in MB and the second one will do the same, but break it out for each object in your database. http://www.azurejournal.com/2010/03/sql-azure-database-size-calculator/   Ritesh, D

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• Security-related database settings are not restored when a DB is restored

  - by Greg Low

  A question came up today about whether it was a bug that the TRUSTWORTHY database setting isn't restored to its previous value when a database is restored. TRUSTWORTHY is a very powerful setting for a database. By design, it's not restored when a database is. We actually documented this behavior when writing the Upgrade Technical Reference for 2008: http://www.microsoft.com/downloads/en/confirmation.aspx?familyId=66d3e6f5-6902-4fdd-af75-9975aea5bea7&displayLang=en The other settings that are...(read more)

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• Powershell, SMO and Database Files

  - by dbaduck

  In response to some questions about renaming a physical file for a database, I have 2 versions of Powershell scripts that do this for you, including taking the database offline and then online to make the physical change match the meta-data. First, there is an article about this at http://msdn.microsoft.com/en-us/library/ms345483.aspx . This explains that you start by setting the database offline, then alter the database and modify the filename then set it back online. This particular article does...(read more)

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• WEBCAST: Strategies for Managing the Oracle Database Lifecycle

  - by Scott McNeil

  Thursday November 110:00 a.m. PST / 1:00 p.m. EST Join us for a live Webcast and see how Oracle Enterprise Manager 12c makes database lifecycle management easier. You’ll learn how to: Simplify database configurations thanks to extensive automation for discovery and change detection Improve IT service levels with Oracle’s next-generation database patching and provisioning automation Ensure consistency and compliance with comprehensive database change management Register today. Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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• APress Deal of the day 29/Jun/2013 - Pro SQL Database for Windows Azure

  - by TATWORTH

  Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/06/29/apress-deal-of-the-day-29jun2013---pro-sql-database.aspxToday's $10 Deal of the day from APress at http://www.apress.com/9781430243953 is Pro SQL Database for Windows Azure"Pro SQL Database for Windows Azure, 2nd Edition introduces you to Microsoft's cloud-based delivery of its enterprise-caliber, SQL Server database management system—showing you how to program and administer it in a variety of cloud computing scenarios."

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• Performing a clean database build with MSBuild part 2

  - by Robert May

  In part 1, I showed a complicated mechanism for performing a clean database build. There’s an easier way.  The easier way is to use the msbuild extension tasks out on codeplex.  While you’ll still need to forcibly take the database offline (ALTER DATABASE [mydb] SET OFFLINE WITH ROLLBACK IMMEDIATE), the other msbuild tasks more easily allow you to create and delete the database.  Eventually, I’ll post an example. Technorati Tags: MSBuild

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