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  • Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

    - by Adam Hawley
    In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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  • Configurable Values in Enum

    - by Omer Akhter
    I often use this design in my code to maintain configurable values. Consider this code: public enum Options { REGEX_STRING("Some Regex"), REGEX_PATTERN(Pattern.compile(REGEX_STRING.getString()), false), THREAD_COUNT(2), OPTIONS_PATH("options.config", false), DEBUG(true), ALWAYS_SAVE_OPTIONS(true), THREAD_WAIT_MILLIS(1000); Object value; boolean saveValue = true; private Options(Object value) { this.value = value; } private Options(Object value, boolean saveValue) { this.value = value; this.saveValue = saveValue; } public void setValue(Object value) { this.value = value; } public Object getValue() { return value; } public String getString() { return value.toString(); } public boolean getBoolean() { Boolean booleanValue = (value instanceof Boolean) ? (Boolean) value : null; if (value == null) { try { booleanValue = Boolean.valueOf(value.toString()); } catch (Throwable t) { } } // We want a NullPointerException here return booleanValue.booleanValue(); } public int getInteger() { Integer integerValue = (value instanceof Number) ? ((Number) value).intValue() : null; if (integerValue == null) { try { integerValue = Integer.valueOf(value.toString()); } catch (Throwable t) { } } return integerValue.intValue(); } public float getFloat() { Float floatValue = (value instanceof Number) ? ((Number) value).floatValue() : null; if (floatValue == null) { try { floatValue = Float.valueOf(value.toString()); } catch (Throwable t) { } } return floatValue.floatValue(); } public static void saveToFile(String path) throws IOException { FileWriter fw = new FileWriter(path); Properties properties = new Properties(); for (Options option : Options.values()) { if (option.saveValue) { properties.setProperty(option.name(), option.getString()); } } if (DEBUG.getBoolean()) { properties.list(System.out); } properties.store(fw, null); } public static void loadFromFile(String path) throws IOException { FileReader fr = new FileReader(path); Properties properties = new Properties(); properties.load(fr); if (DEBUG.getBoolean()) { properties.list(System.out); } Object value = null; for (Options option : Options.values()) { if (option.saveValue) { Class<?> clazz = option.value.getClass(); try { if (String.class.equals(clazz)) { value = properties.getProperty(option.name()); } else { value = clazz.getConstructor(String.class).newInstance(properties.getProperty(option.name())); } } catch (NoSuchMethodException ex) { Debug.log(ex); } catch (InstantiationException ex) { Debug.log(ex); } catch (IllegalAccessException ex) { Debug.log(ex); } catch (IllegalArgumentException ex) { Debug.log(ex); } catch (InvocationTargetException ex) { Debug.log(ex); } if (value != null) { option.setValue(value); } } } } } This way, I can save and retrieve values from files easily. The problem is that I don't want to repeat this code everywhere. Like as we know, enums can't be extended; so wherever I use this, I have to put all these methods there. I want only to declare the values and that if they should be persisted. No method definitions each time; any ideas?

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  • Possible to load an Enum based on a string name?

    - by Cooter
    OK, I don't think the title says it right... but here goes: I have a class with about 40 Enums in it. i.e: Class Hoohoo { public enum aaa : short { a = 0, b = 3 } public enum bbb : short { a = 0, b = 3 } public enum ccc : short { a = 0, b = 3 } } Now say I have a Dictionary of strings and values, and each string is the name of above mentioned enums: Dictionary<string,short>{"aaa":0,"bbb":3,"ccc":0} I need to change "aaa" into HooBoo.aaa to look up 0. Can't seem to find a way to do this since the enum is static. Otherwise I'll have to write a method for each enum to tie the string to it. I can do that but thats mucho code to write. Thanks, Cooter

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  • How can I make an "abstract" enum in a .NET class library?

    - by Lazlo
    I'm making a server library in which the packet association is done by enum. public enum ServerOperationCode : byte { LoginResponse = 0x00, SelectionResponse = 0x01, BlahBlahResponse = 0x02 } public enum ClientOperationCode : byte { LoginRequest = 0x00, SelectionRequest = 0x01, BlahBlahRequest = 0x02 } That works fine when you're working in your own project - you can compare which enum member is returned (i.e. if (packet.OperationCode == ClientOperationCode.LoginRequest)). However, since this is a class library, the user will have to define its own enum. Therefore, I have two enums to add as "abstract" - ServerOperationCode and ClientOperationCode. I know it's not possible to implement abstract enums in C#. How would I go doing this?

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  • How to deal with almost the same enums?

    - by reza
    I need to define enums in several classes. The majority of fields are the same in all of the enums. But one has one or two more fields, another has fewer fields. Now I wonder what is the best way to deal with this? Create separate enums public enum Foo {field1, field2, field5 }; public enum Bar {field1, field2, field3, field4 }; or use a general enum for them all public enum FooBar {field1, field2, field3, field4 , field5}; The enumerations contain the list of actions available for each class.

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  • Support Changes for PeopleSoft Applications

    - by Marc Weintraub
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support: Extended Support for PeopleSoft Release 9.0 until June 2015 Waiver of Extended Support Fees on PeopleSoft Release 9.0 Waiver of Extended Support Fees on PeopleSoft Release 9.1 The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here: http://www.oracle.com/us/support/library/057419.pdf Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact [email protected]. *select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

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  • Is there an official Ubuntu free technical support team?

    - by João Pinto
    I have found that there is an "Ubuntu Support Team" at https://launchpad.net/~ubuntu-helpteam but I am not sure it's official or active. Please note that I am not referring to bug fixing support, I am referring to the broader OS support, with people available to engage users needing support with a problem and drive it to a proper resolution. Is there an official team for this purpose with a clear scope and activity plan ?

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  • Official end of support date for Internet Explorer 6 on Windows XP

    - by scunliffe
    If I read the docs on Windows Service Pack support policies, and the specific Internet Explorer lifecycle support page as well as the Wikipedia page I've deduced that: IE6 support ends/ended at: Windows 2000 Ended (date unknown) Windows XP SP0 (RTM) Ended Home: 30-Aug-2003 Pro: 30-Sep-2004 SP1 Ended Home: 11-Jul-2004 Pro: 11-Jul-2004 SP2 Home: 13-Jul-2010 Pro: 13-Jul-2010 SP3 (released: April 21, 2008) Home: ??? Pro: ??? What isn't clear is the Windows XP SP3 scenario. In "human" terms, when is the end of support for IE6 on Windows XP SP3? e.g. if there is never a Windows XP SP4... or heaven forbid, an SP4 is released. I realize this doesn't force people to upgrade etc. however I'm trying to get a "semi" official word on when IE6 moves into the "not supported" category. I'm not interested in philosophical answers e.g. "big enterprise won't upgrade but they will expect support into 2017" stuff... I just want the "clear answer" in terms of official Microsoft support.

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  • Enum types, FlagsAttribute & Zero value – Part 2

    - by nmgomes
    In my previous post I wrote about why you should pay attention when using enum value Zero. After reading that post you are probably thinking like Benjamin Roux: Why don’t you start the enum values at 0x1? Well I could, but doing that I lose the ability to have Sync and Async mutually exclusive by design. Take a look at the following enum types: [Flags] public enum OperationMode1 { Async = 0x1, Sync = 0x2, Parent = 0x4 } [Flags] public enum OperationMode2 { Async = 0x0, Sync = 0x1, Parent = 0x2 } To achieve mutually exclusion between Sync and Async values using OperationMode1 you would have to operate both values: protected void CheckMainOperarionMode(OperationMode1 mode) { switch (mode) { case (OperationMode1.Async | OperationMode1.Sync | OperationMode1.Parent): case (OperationMode1.Async | OperationMode1.Sync): throw new InvalidOperationException("Cannot be Sync and Async simultaneous"); break; case (OperationMode1.Async | OperationMode1.Parent): case (OperationMode1.Async): break; case (OperationMode1.Sync | OperationMode1.Parent): case (OperationMode1.Sync): break; default: throw new InvalidOperationException("No default mode specified"); } } but this is a by design constraint in OperationMode2. Why? Simply because 0x0 is the neutral element for the bitwise OR operation. Knowing this singularity, replacing and simplifying the previous method, you get: protected void CheckMainOperarionMode(OperationMode2 mode) { switch (mode) { case (OperationMode2.Sync | OperationMode2.Parent): case (OperationMode2.Sync): break; case (OperationMode2.Parent): default: break; } This means that: if both Sync and Async values are specified Sync value always win (Zero is the neutral element for bitwise OR operation) if no Sync value specified, the Async method is used. Here is the final method implementation: protected void CheckMainOperarionMode(OperationMode2 mode) { if (mode & OperationMode2.Sync == OperationMode2.Sync) { } else { } } All content above prove that Async value (0x0) is useless from the arithmetic perspective, but, without it we lose readability. The following IF statements are logically equals but the first is definitely more readable: if (OperationMode2.Async | OperationMode2.Parent) { } if (OperationMode2.Parent) { } Here’s another example where you can see the benefits of 0x0 value, the default value can be used explicitly. <my:Control runat="server" Mode="Async,Parent"> <my:Control runat="server" Mode="Parent">

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  • Friends, Food, and Fun at the My Oracle Support Community Meetup

    - by Oracle OpenWorld Blog Team
    By Leslie McNeillJoin us at the third annual My Oracle Support Community Meetup for food and drink, fun and conversation After a long day at Oracle OpenWorld, take time to relax and meet your peers in the My Oracle Support Community and some of the Oracle employees who moderate the community. The Meetup event is a great place to get together before dinner, or spend the evening getting to know other Community members and Oracle Support Moderators in person. Not a My Oracle Support Community member yet? Joining is easy - Oracle Premier Support customers can log in with the same account they use to access My Oracle Support to begin taking advantage of the resources the Community offers. If you're an Oracle Premier Support customer but don’t yet have a login, talk to the Customer User Administrator (CUA) at your company now to get access to the Oracle proactive portfolio, including My Oracle Support Community. Oracle Premier Support Customers need to register to receive their invitation to the Meetup and find out the details. Visit the Customer Support Services Oracle OpenWorld Website to discover how you can take advantage of all Oracle OpenWorld has to offer.

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  • AutoVue 20.0.x End of Oracle Premier Support

    - by GrahamOracle
    As per Oracle’s Lifetime Support policy, AutoVue version 20.0.x reached the end of Premier Support on March 1st 2012, and entered Sustaining Support. Customers are recommended to upgrade to the latest & greatest (AutoVue 20.2.0) at the earliest opportunity, to take advantage not only of a new 5-year Premier Support term, but also all of the fixes, new features, and new format support as compared to version 20.0.x.For more information on Oracle’s Lifetime Support policy, visit http://www.oracle.com/us/support/lifetime-support/lifetime-support-software-342730.html and click on the link titled “Lifetime Support Policy: Oracle Applications (PDF)”.

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  • Critical Patch Updates During EBS 11i Exception to Sustaining Support Period

    - by Elke Phelps (Oracle Development)
    As previously blogged in the EBS 11i and 12.1 Support Timeline Changes entry, two important changes to the Oracle Lifetime Support policies were announced at Oracle OpenWorld 2012 - San Francisco.  These changes affect E-Business Suite Releases 11i and 12.1. Critical Patch Updates for EBS 11i during the Exception to Sustaining Support Period You may be wondering about the availability of Critical Patch Updates (CPU) for EBS 11i during the Exception to Sustaining Support period.  The following details the E-Business Suite Critical Patch Update support policy for EBS 11i during the Exception to Sustaining Support period: Oracle will continue to provide CPUs containing critical security fixes for E-Business Suite 11i.  CPUs will be packaged and released as as cumulative patches for both ATG RUP 6 and ATG RUP 7. As always, we try to minimize the number of patches and dependencies required for uptake of a CPU; however, there have been quite a few changes to the 11i baseline since its release.  For dependency reasons the 11i CPUs may require a higher number of files in order to bring them up to a consistent, stable, and well tested level. EBS 11i customer will continue to receive CPUs up to and including the October 2014 CPU. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components? Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Where can I learn more about Critical Patch Updates?The Critical Patch Update Advisory is the starting point for relevant information. It includes a list of products affected, pointers to obtain the patches, a summary of the security vulnerabilities, and links to other important documents.  Related Articles EBS 11i and 12.1 Support Timeline Changes Frequently Asked Questions about Latest EBS Support Changes Extended Support Fees Waived for E-Business Suite 11i and 12.0

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  • EBS 11.5.10 Support Exception / 12.1 Extends to Dec 2018

    - by cwarticki
    E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 [ID 1495337.1] As part of Oracle’s continued commitment to our customers, we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: (1) new fixes for Severity 1 production issues, (2) United States Form 1099 2013 year-end updates, and (3) payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014.  In addition, the Extended Support period for E-Business Suite Release 12.1 has been extended through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support deliverables for E-Business Suite 12.1. Please refer to the Lifetime Support section of oracle.com for further information regarding Oracle's Lifetime Support Policy for Applications. This change will be reflected in the October update to the Software Technical Support Policies.

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  • WPF binding ComboBox to enum (with a twist)

    - by Carlo
    Well the problem is that I have this enum, BUT I don't want the combobox to show the values of the enum. This is the enum: public enum Mode { [Description("Display active only")] Active, [Description("Display selected only")] Selected, [Description("Display active and selected")] ActiveAndSelected } So in the ComboBox instead of displaying Active, Selected or ActiveAndSelected, I want to display the DescriptionProperty for each value of the enum. I do have an extension method called GetDescription() for the enum: public static string GetDescription(this Enum enumObj) { FieldInfo fieldInfo = enumObj.GetType().GetField(enumObj.ToString()); object[] attribArray = fieldInfo.GetCustomAttributes(false); if (attribArray.Length == 0) { return enumObj.ToString(); } else { DescriptionAttribute attrib = attribArray[0] as DescriptionAttribute; return attrib.Description; } } So is there a way I can bind the enum to the ComboBox AND show it's content with the GetDescription extension method? Thanks!

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  • How to deal with DELL support system?

    - by Nishant Kumar
    We have purchased a Dell Optiplex 9010 SSFV for our organization's work. Since the first installation two of the USB keyboard keys were not working properly. I had to press those keys two times simultaneously, on first time keys did not work and for for second time it printed two characters (as it were buffering first character.) Two keys that were not working properly: Hexangrave (Below the ESC key: `) Double Quotes (Left the enter key ") We registered our complaint with DELL and they suggested (with some hard to understand and weird ENGLISH accent) some test and tricks, such as switching to different ports, checking keyboard on different PC, and it worked well with diff. PC(with Windows 7 Home Premium installed). It was clear that it is an OS fault, hence they suggested to re-install OS. Problem began here, we have a project on the run and currently a video editing project setup on our system, so can't re-install system in hurry and also DELL persons were not providing any other solution such as updating keyboard driver, etc. Arguments I am a Software Engg. and don't think it is a feasible solution to re-install entire system for simple problems. This prob is coming since the fresh system installation, so I don't think it will solve the problem. Finally, I had to find solution myself and got it here, now I want to show my disappointment to dell persons or at least tell them that they should improve there support system to not advice to re-install entire system for that simple problems. Notes We have purchased 5 years NEXT business day support from DELL for around 8000 INR (Not for that kind of solutions from DELL). It is Dell India Support System. So can anyone tell me how to tackle dell support system officially, so that they will pay more attention in near future. Thanks

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  • Tudta? - Havonta szemináriumokat tartunk Support témában az Oracle irodában

    - by user552636
          Nézzen be az Oracle Hungary irodájába, ahol általában minden hónap elso hétfojén tájékoztatót tartunk az Oracle támogatásról, hogy Ügyfeleink minél jobban ki tudják használni az Oracle Support nyújtotta lehetoségeket. Ha Ön mindennapi munkája során gyakran lép kapcsolatba az Oracle Support-tal, bizonyára hasznosnak találja majd szemináriumainkat, melyeken tájékoztatást adunk az Oracle Support-tal való hatékony együttmuködés módjáról, a támogató eszközökrol, folyamatokról technológiákról. A szemináriumok ingyenesen látogathatók. A szemináriumsorozat aktuális témájáról a My Oracle Support 1475680.1  cikkébol tájékozódhatnak. Legutóbbi szemináriumon az Oracle Konfiguráció Kezelorol, az Auto Service Request (ASR) -rol, valamint a Licencmigrációról beszéltünk. (E témák anyagait hamarosan feltöltöm a blog-hoz.) A következo szemináriumot rendkívüli módon az Oracle Oktatás "Guru Party-jával" együtt tartjuk, az eladások témáját késobb fogom közzé tenni a 1475680.1 cikkben, valamint ezen a blog-on.  

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  • Do not expose enum in WCF response

    - by Michael Freidgeim
    We had a backward compatibility problem in WCF client, when in Service application a new value was added to one of enums. We discussed different ways to avoid this backward compatibility issues, and I found recommendation do not expose enum in wcf response in http://stackoverflow.com/a/788281/52277.It is still required to create new versions of our service interfaces to replace each enum fields with string field, that expects only documented values, and describe, what should be default behavior, if field has an unexpected value.

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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  • How to save enum settings in Visual Studio project properties?

    - by zaidwaqi
    Hi, In the Settings tab in Visual Studio, I can see Name, Type, Scope, Value table. Define settings is intuitive if the data type is already within the Type drop-down list i.e. integer, string, long etc. But I can't find enum anywhere. How do I save enum settings then? For now, I have the following which clutter my code too much. public enum Action { LOCK = 9, FORCED_LOGOFF = 12, SHUTDOWN = 14, REBOOT, LOGOFF = FORCED_LOGOFF }; and I define Action as int in the setting. Then I have to do, switch (Properties.Settings.Default.Action) { case 9: SetAction(Action.LOCK); break; case 12: SetAction(Action.FORCED_LOGOFF); break; case 14: SetAction(Action.SHUTDOWN); break; case 15: SetAction(Action.REBOOT); break; default: SetAction(Action.LOCK); break; } Would be nice if I could simply do something like SetAction(Properties.Settings.Default.Action); to replace all above but I dont know how to save enum in setting. Hope my question is clear. Thanks.

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  • Enum.HasFlag

    - by Scott Dorman
    An enumerated type, also called an enumeration (or just an enum for short), is simply a way to create a numeric type restricted to a predetermined set of valid values with meaningful names for those values. While most enumerations represent discrete values, or well-known combinations of those values, sometimes you want to combine values in an arbitrary fashion. These enumerations are known as flags enumerations because the values represent flags which can be set or unset. To combine multiple enumeration values, you use the logical OR operator. For example, consider the following: public enum FileAccess { None = 0, Read = 1, Write = 2, }   class Program { static void Main(string[] args) { FileAccess access = FileAccess.Read | FileAccess.Write; Console.WriteLine(access); } } The output of this simple console application is: The value 3 is the numeric value associated with the combination of FileAccess.Read and FileAccess.Write. Clearly, this isn’t the best representation. What you really want is for the output to look like: To achieve this result, you simply add the Flags attribute to the enumeration. The Flags attribute changes how the string representation of the enumeration value is displayed when using the ToString() method. Although the .NET Framework does not require it, enumerations that will be used to represent flags should be decorated with the Flags attribute since it provides a clear indication of intent. One “problem” with Flags enumerations is determining when a particular flag is set. The code to do this isn’t particularly difficult, but unless you use it regularly it can be easy to forget. To test if the access variable has the FileAccess.Read flag set, you would use the following code: (access & FileAccess.Read) == FileAccess.Read Starting with .NET 4, a HasFlag static method has been added to the Enum class which allows you to easily perform these tests: access.HasFlag(FileAccess.Read) This method follows one of the “themes” for the .NET Framework 4, which is to simplify and reduce the amount of boilerplate code like this you must write. Technorati Tags: .NET,C# 4

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