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  • A Short Guide To Html Form Builder

    HTML form builder is used for additional security and to increase interaction with visitors. There are several benefits of form builder and it is the perfect way to unleash the potential. Form builde... [Author: Caimile Essien - Web Design and Development - April 21, 2010]

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  • Using copyrighted sprites

    - by Zertalx
    I was thinking about making a pacman clone, I know there is a similar question here Using Copyrighted Images , but I know i can't use the original art from the game because it belongs to Namco, so if I design a character that has the shape of the slice circle it will look exactly like pacman, maybe if I use green instead of yellow? Also if the game plays like the original pacman, it is wrong? I just want to make the game as a personal project and and publish it in my site without getting in trouble

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  • Search in Projects API

    - by Geertjan
    Today I got some help from Jaroslav Havlin, the creator of the new "Search in Projects API". Below are the steps to create a search provider that finds recently modified files, via a new tab in the "Find in Projects" dialog: Here's how to get to the above result. Create a new NetBeans module project named "RecentlyModifiedFilesSearch". Then set dependencies on these libraries: Search in Projects API Lookup API Utilities API Dialogs API Datasystems API File System API Nodes API Create and register an implementation of "SearchProvider". This class tells the application the name of the provider and how it can be used. It should be registered via the @ServiceProvider annotation.Methods to implement: Method createPresenter creates a new object that is added to the "Find in Projects" dialog when it is opened. Method isReplaceSupported should return true if this provider support replacing, not only searching. If you want to disable the search provider (e.g., there aren't required external tools available in the OS), return false from isEnabled. Method getTitle returns a string that will be shown in the tab in the "Find in Projects" dialog. It can be localizable. Example file "org.netbeans.example.search.ExampleSearchProvider": package org.netbeans.example.search; import org.netbeans.spi.search.provider.SearchProvider; import org.netbeans.spi.search.provider.SearchProvider.Presenter; import org.openide.util.lookup.ServiceProvider; @ServiceProvider(service = SearchProvider.class) public class ExampleSearchProvider extends SearchProvider { @Override public Presenter createPresenter(boolean replaceMode) { return new ExampleSearchPresenter(this); } @Override public boolean isReplaceSupported() { return false; } @Override public boolean isEnabled() { return true; } @Override public String getTitle() { return "Recent Files Search"; } } Next, we need to create a SearchProvider.Presenter. This is an object that is passed to the "Find in Projects" dialog and contains a visual component to show in the dialog, together with some methods to interact with it.Methods to implement: Method getForm returns a JComponent that should contain controls for various search criteria. In the example below, we have controls for a file name pattern, search scope, and the age of files. Method isUsable is called by the dialog to check whether the Find button should be enabled or not. You can use NotificationLineSupport passed as its argument to set a display error, warning, or info message. Method composeSearch is used to apply the settings and prepare a search task. It returns a SearchComposition object, as shown below. Please note that the example uses ComponentUtils.adjustComboForFileName (and similar methods), that modifies a JComboBox component to act as a combo box for selection of file name pattern. These methods were designed to make working with components created in a GUI Builder comfortable. Remember to call fireChange whenever the value of any criteria changes. Example file "org.netbeans.example.search.ExampleSearchPresenter": package org.netbeans.example.search; import java.awt.FlowLayout; import javax.swing.BoxLayout; import javax.swing.JComboBox; import javax.swing.JComponent; import javax.swing.JLabel; import javax.swing.JPanel; import javax.swing.JSlider; import javax.swing.event.ChangeEvent; import javax.swing.event.ChangeListener; import org.netbeans.api.search.SearchScopeOptions; import org.netbeans.api.search.ui.ComponentUtils; import org.netbeans.api.search.ui.FileNameController; import org.netbeans.api.search.ui.ScopeController; import org.netbeans.api.search.ui.ScopeOptionsController; import org.netbeans.spi.search.provider.SearchComposition; import org.netbeans.spi.search.provider.SearchProvider; import org.openide.NotificationLineSupport; import org.openide.util.HelpCtx; public class ExampleSearchPresenter extends SearchProvider.Presenter { private JPanel panel = null; ScopeOptionsController scopeSettingsPanel; FileNameController fileNameComboBox; ScopeController scopeComboBox; ChangeListener changeListener; JSlider slider; public ExampleSearchPresenter(SearchProvider searchProvider) { super(searchProvider, false); } /** * Get UI component that can be added to the search dialog. */ @Override public synchronized JComponent getForm() { if (panel == null) { panel = new JPanel(); panel.setLayout(new BoxLayout(panel, BoxLayout.PAGE_AXIS)); JPanel row1 = new JPanel(new FlowLayout(FlowLayout.LEADING)); JPanel row2 = new JPanel(new FlowLayout(FlowLayout.LEADING)); JPanel row3 = new JPanel(new FlowLayout(FlowLayout.LEADING)); row1.add(new JLabel("Age in hours: ")); slider = new JSlider(1, 72); row1.add(slider); final JLabel hoursLabel = new JLabel(String.valueOf(slider.getValue())); row1.add(hoursLabel); row2.add(new JLabel("File name: ")); fileNameComboBox = ComponentUtils.adjustComboForFileName(new JComboBox()); row2.add(fileNameComboBox.getComponent()); scopeSettingsPanel = ComponentUtils.adjustPanelForOptions(new JPanel(), false, fileNameComboBox); row3.add(new JLabel("Scope: ")); scopeComboBox = ComponentUtils.adjustComboForScope(new JComboBox(), null); row3.add(scopeComboBox.getComponent()); panel.add(row1); panel.add(row3); panel.add(row2); panel.add(scopeSettingsPanel.getComponent()); initChangeListener(); slider.addChangeListener(new ChangeListener() { @Override public void stateChanged(ChangeEvent e) { hoursLabel.setText(String.valueOf(slider.getValue())); } }); } return panel; } private void initChangeListener() { this.changeListener = new ChangeListener() { @Override public void stateChanged(ChangeEvent e) { fireChange(); } }; fileNameComboBox.addChangeListener(changeListener); scopeSettingsPanel.addChangeListener(changeListener); slider.addChangeListener(changeListener); } @Override public HelpCtx getHelpCtx() { return null; // Some help should be provided, omitted for simplicity. } /** * Create search composition for criteria specified in the form. */ @Override public SearchComposition<?> composeSearch() { SearchScopeOptions sso = scopeSettingsPanel.getSearchScopeOptions(); return new ExampleSearchComposition(sso, scopeComboBox.getSearchInfo(), slider.getValue(), this); } /** * Here we return always true, but could return false e.g. if file name * pattern is empty. */ @Override public boolean isUsable(NotificationLineSupport notifySupport) { return true; } } The last part of our search provider is the implementation of SearchComposition. This is a composition of various search parameters, the actual search algorithm, and the displayer that presents the results.Methods to implement: The most important method here is start, which performs the actual search. In this case, SearchInfo and SearchScopeOptions objects are used for traversing. These objects were provided by controllers of GUI components (in the presenter). When something interesting is found, it should be displayed (with SearchResultsDisplayer.addMatchingObject). Method getSearchResultsDisplayer should return the displayer associated with this composition. The displayer can be created by subclassing SearchResultsDisplayer class or simply by using the SearchResultsDisplayer.createDefault. Then you only need a helper object that can create nodes for found objects. Example file "org.netbeans.example.search.ExampleSearchComposition": package org.netbeans.example.search; public class ExampleSearchComposition extends SearchComposition<DataObject> { SearchScopeOptions searchScopeOptions; SearchInfo searchInfo; int oldInHours; SearchResultsDisplayer<DataObject> resultsDisplayer; private final Presenter presenter; AtomicBoolean terminated = new AtomicBoolean(false); public ExampleSearchComposition(SearchScopeOptions searchScopeOptions, SearchInfo searchInfo, int oldInHours, Presenter presenter) { this.searchScopeOptions = searchScopeOptions; this.searchInfo = searchInfo; this.oldInHours = oldInHours; this.presenter = presenter; } @Override public void start(SearchListener listener) { for (FileObject fo : searchInfo.getFilesToSearch( searchScopeOptions, listener, terminated)) { if (ageInHours(fo) < oldInHours) { try { DataObject dob = DataObject.find(fo); getSearchResultsDisplayer().addMatchingObject(dob); } catch (DataObjectNotFoundException ex) { listener.fileContentMatchingError(fo.getPath(), ex); } } } } @Override public void terminate() { terminated.set(true); } @Override public boolean isTerminated() { return terminated.get(); } /** * Use default displayer to show search results. */ @Override public synchronized SearchResultsDisplayer<DataObject> getSearchResultsDisplayer() { if (resultsDisplayer == null) { resultsDisplayer = createResultsDisplayer(); } return resultsDisplayer; } private SearchResultsDisplayer<DataObject> createResultsDisplayer() { /** * Object to transform matching objects to nodes. */ SearchResultsDisplayer.NodeDisplayer<DataObject> nd = new SearchResultsDisplayer.NodeDisplayer<DataObject>() { @Override public org.openide.nodes.Node matchToNode( final DataObject match) { return new FilterNode(match.getNodeDelegate()) { @Override public String getDisplayName() { return super.getDisplayName() + " (" + ageInMinutes(match.getPrimaryFile()) + " minutes old)"; } }; } }; return SearchResultsDisplayer.createDefault(nd, this, presenter, "less than " + oldInHours + " hours old"); } private static long ageInMinutes(FileObject fo) { long fileDate = fo.lastModified().getTime(); long now = System.currentTimeMillis(); return (now - fileDate) / 60000; } private static long ageInHours(FileObject fo) { return ageInMinutes(fo) / 60; } } Run the module, select a node in the Projects window, press Ctrl-F, and you'll see the "Find in Projects" dialog has two tabs, the second is the one you provided above:

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  • Can't save data for a member in a data form

    - by RahulS
    Implied sharing is an old thing everyone knows the reasons and solutions of that, still little theory about that: With Essbase implied sharing, some members are shared even if you do not explicitly set them as shared. These members are implied shared members. When an implied share relationship is created, each implied member assumes the other member’s value. Essbase assumes (or implies) a shared member relationship in these situations: 1. A parent has only one child 2. A parent has only one child that consolidates to the parent In a Planning form that contains members with an implied sharing relationship, when a value is added for the parent, the child assumes the same value after the form is saved. Likewise, if a value is added for the child, the parent usually assumes the same value after a form is saved.For example, when a calculation script or load rule populates an implied share member, the other implied share member assumes the value of the member populated by the calculation script or load rule. The last value calculated or imported takes precedence. The result is the same whether you refer to the parent or the child as a variable in a calculation script. For more information have a look at: http://docs.oracle.com/cd/E17236_01/epm.1112/hp_admin_11122/ch14s11.html Now the issue which we are going to talk about is We loose data on save even when the parent is dynamic calc and has a single child. A dynamic calc parent to a single child:  If we design the form with following selection: In the data form we will find parent below the member and this is by design whenever you make a selection using commands to select all the member below parent, always children will appear before the parent: Lets try to enter data, Save it Now, try to change the way we selected members Here we go: Now the question again why this behavior: 1. Data from Planning data form passes to Essbase row by row, 2. Because in data form the child member appears before the parent, 3. First, data goes to Essbase for child (SingleStoreChild), 4. Then when Planning passes the data for parent there was #Missing or No data,  5. Over writes the data to #missing. PS: As we know that dynamic calc members are calculated on the fly they are not allocated with any memory in the Essbase, here the parent was dynamic calc and it was pointing to same memory as child in the background, when Planning was passing data to Essbase for second row it has updated the child with missing data.(Little confusing, let me know if you need more explanation) 6. As one of the solutions just change the order of appearance of parent and child. Cheers..!!! Rahul S. https://www.facebook.com/pages/HyperionPlanning/117320818374228

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  • Cheating on Technical Debt

    - by Tony Davis
    One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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  • WebLogic Partner Community Newsletter November 2012

    - by JuergenKress
    Dear WebLogic partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. If you have missed the Oracle OpenWorld WebLogic, Java and ExaLogic highlights - you can now watch our community webcast on-demand. To experience and learn more about WebLogic 12c, make sure you attend one of the upcoming WebLogic 12c bootcamps. We are continuously adding many more locations to our training road-show! If you like to suggest an additional location, Please feel free to write us @wlscommunity on twitter. The key presentations from Oracle OpenWorld 2012 are published at our WebLogic Community Workspace (WebLogic Community membership required): Exalogic X3-2 launch (.pptx) & ExaLogic references 2012 (ppt) & General Session Building and Managing a Private Oracle Java & Experiences building JavaEE based PaaS Platform Compressed presentation & Oracle Enterprise Manager 12c Cloud Control Demo (Zip) & Coherence Past Present And Future (ppt)& Coherence Web Elastic Data on WebLogic 12c (zip) & Oracle Tuxedo What’s New in 12c (.pptx) & Tuxedo Java Services(.pptx). One of the newest product in the middleware family ADF Mobile & ADF Essentials is now available. Andrejus published an article on how to implement ADF Essentials on Glassfish. When you design mobile solutions, you might want to make use of the Oracle Fusion Applications user experience design patterns. We continue to promote and create joint partner marketing campaigns to upgrade iAS to WebLogic, please contact myself if you are interested! Critical patch updates have been also released for iAs and the whole middleware stack, please make sure that you implement them. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsNovember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • WebLogic Partner Community Newsletter November 2012

    - by JuergenKress
    Dear WebLogic partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. If you have missed the Oracle OpenWorld WebLogic, Java and ExaLogic highlights - you can now watch our community webcast on-demand. To experience and learn more about WebLogic 12c, make sure you attend one of the upcoming WebLogic 12c bootcamps. We are continuously adding many more locations to our training road-show! If you like to suggest an additional location, Please feel free to write us @wlscommunity on twitter. The key presentations from Oracle OpenWorld 2012 are published at our WebLogic Community Workspace (WebLogic Community membership required): Exalogic X3-2 launch (.pptx) & ExaLogic references 2012 (ppt) & General Session Building and Managing a Private Oracle Java & Experiences building JavaEE based PaaS Platform Compressed presentation & Oracle Enterprise Manager 12c Cloud Control Demo (Zip) & Coherence Past Present And Future (ppt)& Coherence Web Elastic Data on WebLogic 12c (zip) & Oracle Tuxedo What’s New in 12c (.pptx) & Tuxedo Java Services(.pptx). One of the newest product in the middleware family ADF Mobile & ADF Essentials is now available. Andrejus published an article on how to implement ADF Essentials on Glassfish. When you design mobile solutions, you might want to make use of the Oracle Fusion Applications user experience design patterns. We continue to promote and create joint partner marketing campaigns to upgrade iAS to WebLogic, please contact myself if you are interested! Critical patch updates have been also released for iAs and the whole middleware stack, please make sure that you implement them. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsNovember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Web Application Development - The Innovative Idea Helping Customers

    Web application development helps in building websites over platform that guarantee client's business enhancement and elevates its operational excellence. Web application development is highly popular and it is used amongst across the globe. It is the professional web design team that studies client's requirements and brings out an innovative idea that will assist clients business.

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  • Tried verything - Yet highest Bounce Rate?

    - by Sam
    I read a lot of blogs and tips articles on how to decrease bounce rate. I feel I write very good content (niche is science) and I setup a good design, with attractive features (like download as PDF etc.), increased site loading times (google page speed score is 80+) but even then my bounce rate is always above 90, sometimes 100 :(. I get 42% traffic from the US and google analytics reports no visitor staying for more than 10-12 seconds. Please guide me.

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  • G-Summit

    - by user12652314
    Gamification picks up steam suddenly with meeting at Badgeville on Friday, gamification summit with Advanced UX in May, Erika's talk at G-Summit, Marta's presentation on mobile usability and gamifying enterprise communities at STC 2012. Nicole and I with a live 3D demo at Innovations in Online Learning, and the highlight launch of America's Cup for Java Kids Virtual Design Competition at the Immersive Education Summit in June with Oracle Academy and the Java team

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  • isometric background that covers the viewport [on hold]

    - by Richard
    The background image should cover the viewport. The technique I use now is a loop with an innerloop that draws diamond shaped images on a canvas element, but it looks like a rotated square. This is a nice example: ,that covers the whole viewport. I have heard something about clickthrough maps, but what more ways are there that are most efficient with mobile devices and javascript? Any advice in grid design out there?.

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  • Android Emulator - Ubuntu 12.04

    - by Aneesh karthik C
    When I type in the command @emulator Andreud where 'Andreud' is the name of the emulator I created. It gives the following errors and a blank screen in which I should get android home screen, icons, etc shows up. PVRDRIInitPVR2D: PVR2D device index (0)Failed to load libGL.so error libGL.so: cannot open shared object file: No such file or directory Failed to load libGL.so error libGL.so: cannot open shared object file: No such file or directory As per a comment I tried installing ia32-libs aneesh@nb14:~$ sudo apt-get install ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done Package ia32-libs is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package 'ia32-libs' has no installation candidate I want the home screen to appear. Any help is greatly appreciated.

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  • The Singleton Pattern

    - by Darren Young
    Hi, I am a new programmer (4 months into my first job) and have recently taken an interest in design patterns. One that I have used recently is the Singleton. However, looking at some comments on this thread Overused or abused programming techniques .......it has some bad feedback. Come somebody explain why? I have found it useful in some places, however I could probably have achieved the same without it using a static class. Thanks.

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  • SharpDOM, view engine for ASP.NET MVC

    Sharp DOM is a view engine for ASP.NET MVC platform allowing developers to design extendable and maintenable dynamic HTML layouts using C# 4.0 language. It is also possible to use Sharp DOM project to generate HTML layouts outisde of MVC framework....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • The Next Six Months

    Enough is going on that I thought Id lay out my plans for the next six months, especially as a few of these items involve community contributions. My principal focus from now until the end of 2010 will be: Silverlight On Ramp Windows Phone 7 Silverlight and Data Best Practices: MVVM, Test-Driven Design, Agile, MEF and more [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • When Web Trends Go Bad

    There are few areas of modern life as rife with hype, hoopla and hazy prognosticating as the Internet. Before the Web era, the Holy Grail was the "paperless office," but since the mid-1990s it';s been... [Author: Chris Haycox - Web Design and Development - March 26, 2010]

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  • Best Guide To Doing On Page SEO

    If you want your website to start dominating the search engines for certain keywords, the first step is doing On Page SEO. The fact is that if your own website is not correctly optimised for keywords... [Author: Martin Sejas - Web Design and Development - April 10, 2010]

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  • Google I/O 2012 - Dart - A Modern Web Language

    Google I/O 2012 - Dart - A Modern Web Language Lars Bak, Kasper Lund The two creators of Dart will discuss the rationale behind Dart's design and its impact on web scalability and performance. They'll also present how Dart helps developers innovate by increasing their productivity without breaking backwards compatibility. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 2066 36 ratings Time: 01:03:40 More in Science & Technology

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  • IsNullOrEmpty generic method for Array to avoid Re-Sharper warning

    - by Michael Freidgeim
    I’ve used the following extension method in many places. public static bool IsNullOrEmpty(this Object[] myArr) { return (myArr == null || myArr.Length == 0); }Recently I’ve noticed that Resharper shows warning covariant array conversion to object[] may cause an exception for the following codeObjectsOfMyClass.IsNullOrEmpty()I’ve resolved the issue by creating generic extension method public static bool IsNullOrEmpty<T>(this T[] myArr) { return (myArr == null || myArr.Length == 0); }Related linkshttp://connect.microsoft.com/VisualStudio/feedback/details/94089/add-isnullorempty-to-array-class    public static bool IsNullOrEmpty(this System.Collections.IEnumerable source)        {            if (source == null)                return true;            else            {                return !source.GetEnumerator().MoveNext();            }        }http://stackoverflow.com/questions/8560106/isnullorempty-equivalent-for-array-c-sharp

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  • Information About Windows Reseller Web Hosting

    Windows reseller web hosting services are hosting services provided to the user completely dedicated to the Windows Operating System. The hosting can be managed effortlessly with navigation, control,... [Author: John Anthony - Web Design and Development - March 23, 2010]

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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