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• Cannot open an external hard drive in Windows

  - by SeeBees

  In Windows 7, I was installing wubi ubuntu to an external hard drive when suddenly it disconnected from the PC. After I connected it back to PC, and double clicked the drive's icon, Windows didn't show the content of the disk but asked me whether I wanted to format it. The hard drive has only one partition. Its format is NTFS. I also connected the disk to Windows XP. It makes the Windows Explorer super slow and I cannot open the disk as well. I can open the disk on Ubuntu and Mac. Is it possible to restore the disk and make it run in Windows? Thanks

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• What is your IT-department to staff ratio?

  - by Bart Silverstrim

  This is a topic that may be rather political but it related to system administration still...how many people do you have supporting your users in your IT department? We have three people supporting something near 1500 systems and around 2400 people and a recent question was raised about why we have long times to get systems replaced, repaired, work orders fulfilled, etc. along with the system admin duties of maintaining the servers (mail, proxy, filters, VOIP, wireless, backup, etc.) Does anyone have numbers on what the "best practices" average is of support people to employees in an organization? EDIT:...from some of the answers that are appearing I'm starting to feel depressed...

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• How to perform fresh linux install while preserving software raid and user accounts

  - by slayton

  I have a system with two software raid arrays. The OS is Ubuntu 9.04 and is no longer receiving updates. I'd like to update the system to 12.04 rather than trying to do the automatic update from 9.04-> 9.10-> ... -> 12.04. My main drive has 2 partitions that are mounted at / and /home. Is it possible to do a fresh install of linux to the partition where / is mounted while preserving user accounts and preferences (such as passwords, home dir locations, etc...)? Additionally what do I need to do to keep my software raid array intact following the OS re-install?

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• How do I stop track changes from turning on automatically in Word 2007

  - by Benj

  Whenever I open an existing document in Word 2007 (on Windows XP), word turns on track changes, and changes the display mode to "Final" (that is, not "Final Showing Markup" -- so I often don't even notice track changes is on if I don't remember to pay attention. This happens for ALL existing documents, and doesn't happen for new documents. I can't find any option in the configuration that would control this behavior. I would like to restore the original/default behavior where documents are opening with Track Changes off, and in "Final showing markup" display. Steps to Reproduce Open Word 2007. Create a new document. Verify that track changes is off. Save the document and close Word. Open the document (either directly or through Word). Track changes is now on. Any ideas?

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• Merely chainloading an Acer Recovery Partition deleted all data

  - by WindowsEscapist

  I was starting a backup of Acer's factory restore partition located inside of an extended partition to determine whether or not it still worked. I clicked "take no action" once I saw that it had, in fact, successfully started up. However, when I rebooted, I got an "error: no such partition" and was dropped to a GRUB recovery prompt. Upon further investigation, I discovered that all partitions inside the extended partition were gone except for the recovery partition! What happened? How can I fix this? testdisk doesn't find the deleted partitions!

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• Can I uninstall Qmail when I switch to Gmail Apps

  - by Saif Bechan

  I am not going to run a mail server anymore on my system. I am going to switch to Gmail. Can I then just uninstall Qmail or my previous mail server programm. I want to be able to send email from PHP. And I also want to get the email that Logwatch sends me from within the system. Basically, to have your server send email do you need an email server? Or will Gmail cover all of this.

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• Is it possible to save the product key of Windows 8?

  - by Dibya Ranjan

  I have Windows 8 activated in my system. I don't have the product key of windows right now. Now I want to format my system again. Is there any way so that I can reuse the key? Is there any way I can get the key from an activated windows machine? Edit: I am not able to find the product key because I have used a MAK as my product key. Now I want the same to use it after formatting my disk. I found a software Volume Activation Manager tool on the windows website. I am not sure how to use it. Please tell me how can I reuse my key?

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• MacBook says to replace battery. Should I?

  - by Palantir

  Hi! My MacBook says that battery is not charging, and the battery is completely empty (in fact, pressing the button on the battery illuminates no LEDs). If I plug the power adapter off the mac shuts off immediately. I tried with a spare adapter, and it won't charge it. System information says it has 380 cycles. The battery is 2.5 years old. System profiler says the battery has 0 mAh of capacity, and that it should be replaced. Should I just buy a new battery, or should I bring it to an apple point, and leave it there? They can take a look at it (it's on AppleCare), they told me that they will repair it is there is anything wrong with the charging circuit, but they won't give me a new battery. They will keep the laptop for 10 working days at least... I hate when this happens :P

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• HDMI Sound for HTPC

  - by Brent Arias

  I have the (perhaps) the same problem as stated in this other HDMI sound to HTPC question. I tried the advice of clicking on the speaker in the system tray. I can see the HDMI audio device I want to use. That device claims to be functioning properly. But there is no sound, and it won't let me select it as the active audio device. When I click on the troubleshooter, it says that there are no speakers connected. I would think this is because my computer us unable to pipe sound through the video card (preventing the HDMI from carrying it), except that it truly claims that it has an HDMI sound device that is working correctly. So I'm not sure what is wrong at this point. Thoughts? My system is Windows 7 x64. In case it makes a difference, the video card I'm using is this GeForce GTX 560

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• Windows 8 Activation - Product ID: Not available

  - by Guy Thomas

  The situation: I downloaded Windows 8 RTM from MSDN (I have a subscription). Naturally, I downloaded the product key as well. Windows 8 installed like a dream: lightning fast with no problems. I accepted the product key at the beginning of the install. Next, I thought I would download Updates, but they failed, so I checked the system's activation in Control Panel System. Problem: It returned "Product ID: Not available." There's nothing under "Windows activation" that I can click on, no blue links. I had a 'Chat' with MSDN, who introduced me to SLUI.exe. On Windows 8 it did nothing. (On Windows 7 it is supposed to bring up the Activation Menu). I phoned the Microsoft Activation number, they told me to contact MSDN. MSDN left the 'chat' by telling me to contact Microsoft! Hmm... I wonder if anyone at SuperUser can help?

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• Applescript Adobe Updater

  - by Alex

  So, I am new to Applescript editor and I am trying to write code to automatically update computers. For some odd reason I can not seem to get Adobe to update successfully. I tried using Accessibility Inspector, but nothing appeared like AXButton So is there even a way of writing code for Adobe when there is not an AXButton option? This is the code: tell application "Adobe Application Manager" activate end tell delay 7.0 tell application "System Events" tell process "Adobe Application Manager" click button "Update" of window "Adobe Application Manager" end tell end tell and this is the error message: error "System Events got an error: Can’t get button \"Update\" of window \"Adobe Application Manager\" of process \"Adobe Application Manager\"." number -1728 from button "Update" of window "Adobe Application Manager" of process "Adobe Application Manager

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• Powershell SQL query--connection string

  - by sean

  I am trying to query several different SQL servers and run a command on each of them. I am unable to get the connection string right. Code, below. I receive the following error:Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. I thought if I passed it the credentials it wouldn't care about the domain. How do I get around this? Thanks in advance. $serverList = @(Get-Content "c:\AllServers.txt") $query = "SELECT COUNT(thing) AS [RowCount] FROM My_table" $Database = "My_DB" # Read a file foreach ( $svr in $serverList ) { $conn=new-object System.Data.SqlClient.SQLConnection $ConnectionString = "Server={0};Database={1};User ID=sa;Password=Password;Integrated Security=True" -f $svr, $Database $conn.ConnectionString=$ConnectionString $conn.Open() $cmd=new-object system.Data.SqlClient.SqlCommand($Query,$conn) $conn.Close() }

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• NT4 server generate too much weird DNS queries, How can i see the source PID?

  - by Hanan N.

  I have a NT4 server that in the last two weeks started to generate too many weird DNS queries to the DNS server is set to use. I have got warnings from the IPS system that it has blocked the responses from the DNS server back to the NT4 server. The queries it generate doesn't relate to any computer in the network, it is like 120624100088.xxxxxxx.net where xxx is the internal network, the numbers are just random at each query. I have done some research on how to get the PID that is generating the queries, and i found that only Process Monitor could give me that information, but since it is NT4 system Process Monitor doesn't work on it. It is a production server and i am just can't stop services as i want. I would like to get your advice on how can i get the PID that is generating these queries? Thanks.

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• How can I install my installed linux on another hardware too?

  - by donamir

  Hi. It's my state: I installed some apps on a linux server(ubuntu). Apps stack are development tools: -some of Atlassian product -SVN, USVN -Maven, Artifactory -Tomcat & ... My problem: I want to create a bootable dvd to be able to restore same state(OS, configuration and apps) on another hardware(server). Some notes: I prefer ubuntu but my linux can be a different distributions if needed. w I prefer final result (bootable dvd) be simple and easy to use as installing a linux(ubuntu). I prefer a bootable DVD but if it's not possible, any other solution like partial backup/package even if needed to install first OS and then apply the package/backup/... can be good. Finally: Thanks in advance.

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• Windows global shortcut hijacked by Opera

  - by Balint

  I have Chrome 37 installed as my main browser. Recently I needed to test a design in a new, Chromium based Opera version 21.0.1432.67. This later one hijacked my global shortcuts somehow, so if I press Ctrl+Shift+N to start a new session for testing, even if Chrome is running, and it is the active window, the shortcut starts a new Opera tab - even if the program is not running. It is highly annoying. Even if I uninstall Opera, I'm unable to use the aforementioned shortcut, because it will not work at all. Any hints on how to restore the original shortcut?

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• Strange behavior of excel 2007 on WinXP

  - by bdecaf

  I'm on a machine that had quite some bloat ware and no update in ages. I made all the updates, removed the bloatware and cleaned using ccleaner. So far so good. Now excel shows some really strange behavior when I open .xls files through windows. The current behavior is: it opens a new excel process window which will then stay empty. One has then to drag the xls file into the window to open it. I would like to restore the default behavior. So far I have tried: running the Microsoft Office Diagnosis copied excel related registry keys from a machine with working excel and imported them had a look into the registry entry for .xls files myself - which seems correct. It was of no use and I'm out of ideas. I would try to avoid a reinstall as we have a very bureaucratic IT department and the machine then would be gone for some undetermined time period. So any idea what to do would be great.

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• Need advice to choose correct wi-fi drivers for Dell Vostro 3560

  - by overdriven

  I'm having problems with my Dell notebook's Wi-Fi, it can't see some of the available access points, despite they are close and I used to be connected to them yesterday. Other notebooks and my phone can see them. I believe it's a driver issue, since after installing system I haven't downloaded any network drivers. I went to Dell's website to search for them but I have no idea which should I choose. For my Dell Vostro 3560 and system Windows 8.1 64bit these are available: Intel Smart Connect Technology Application APP_iSCT_W8.1_A00_Setup-TJW84_ZPE.exe (23 MB) Vostro-3560_Network_Application_TJW84_WN_4.2.40.2418_A00.EXE (29 MB) Dell Wireless 1704 WLAN 802.11b/g/n (2.4GHz), Bluetooth v4.0+HS Driver DW1704_W8.1_A00_Setup-K1HGN_ZPE.exe (239 MB) Network_Driver_K1HGN_WN_6.30.223.143_A00.EXE (247 MB) Dell Wireless1703 802.11 b/g/n, BT4.0 + HS Driver Dell Wireless1901 802.11a/b/g/n (2.4GHz and 5GHz), Bluetooth v4.0+HS Driver DW1703_DW1901_Win8.1_A00_Setup-7FPWR_ZPE.exe (265 MB) Network_Driver_7FPWR_WN_10.0.0.263_A00.EXE (272 MB) Realtek RTL8105E/RTL8111E Ethernet Controller Driver LOM_Realtek_W8.1_A00_Setup-0XCVW_ZPE.exe (6 MB) Network_Driver_0XCVW_WN_8.018.0621.2013_A00.EXE (12 MB) Intel® Centrino® Wireless-N 2230 Bluetooth Driver BT_Intel_W8.14_A00_Setup-XR83W_ZPE.exe (31 MB) Network_Application_XR83W_WN_3.1.1307.0362_A00.EXE (37 MB)

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• Windows XP Home Edition SP3 cant recognise PCMIA SD Card

  - by Pozo

  System Specifications: Laptop : Dell Inspiron 6000 OS: Windows Home Edition SP3 SD Adapter: Hagiwara Smart Media Adapter I inserted the card into the slot, windows xp recognises the device, lists the pcmia controller on the device manager list, an entry appears under the IDE ATA/ATAPI category on the device manager as well. However, the device does not show under my computer and the driver does not get assigned a letter number. I checked the system logs from the device manager and there were no logged errors. Checking the Hagiwara support website, the manufacturer indicates that the adapter driver is the same as the windows xp pcmia controller. Checking Dell's website, no specific drivers were listed for that either. General Search on the web indicates that multiple people face similar problems with their SD cards, yet none actually spell out the route issue that causes this. Please let me know if you have any suggestions for further debugging. Thanks in advance

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• Partition table correpted in windows 7 machine as simple dynamic partition

  - by raki

  I have Windows 7 installed in my system. When I originally partitioned it I made 3 partitions and 16 gb space as unallocated. Later I tried to create a partition using this free space using diskmanagement tool. It shows free space as unusabe space and the only one option available is to make it as a simple partition. Unfortunately I made it as simple partition and all my partitions converted to simple dynamic partition. Now after reboot the OS is not loading. I tried to reinstall the OS by formatting the C drive, but it doesn't work. Now I can't load the OS properly. How can I install Windows 7 on my system without losing my data on the other two drives?

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• Reconnect Attempts for CIFS share

  - by Davin

  I have a CIFS share mounted in the FSTAB on Ubuntu server, which connects to our SAN and works without issue. Last night we had an issue with the SAN for about 12 hours. We corrected the problem and the Windows boxes restored their mappings. The Ubuntu box did not, but we were able to restore with [mount -a]. I saw options to specify retries in man for NFS but not CIFS. Any ideas on ensuring a reconnect if the SAN goes down again?

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• Serial converter - cat /dev/ttyUSB0 hangs on open

  - by Alex

  I am using Ubuntu 11.04 and attached a Garmin data cable. The device gets recognized [17718.502138] USB Serial support registered for pl2303 [17718.502181] pl2303 2-1:1.0: pl2303 converter detected [17718.513416] usb 2-1: pl2303 converter now attached to ttyUSB0 [17718.513443] usbcore: registered new interface driver pl2303 [17718.513446] pl2303: Prolific PL2303 USB to serial adaptor driver ... but when I do a strace cat /dev/ttyUSB0 it hangs on the open part and does not continue any more open("/dev/ttyUSB0", O_RDONLY|O_LARGEFILEC If I do the same on Ubuntu 12.04 it stops on fread(" ... ") which is okay, as there is currently no data comming in at this port. I am not sure if it is just a different configuration of the system or an driver related problem. How can I track this down further? Unfortunately I can not update the old Ubuntu 11.04 system for different reasons at the moment.

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• Gather Outlook/Exchange connection Status responses from script

  - by mrTomahawk

  I'm trying to figure out a way in-which I can remotely gather Outlook = Exchange Connection stats from systems. I know I can have the users Right-click their Outlook icon in the system notification area, and then choose "Connection Status", but I'd really like to be able to poll this information without having to as the user to do anything. I saw this previous post, and I believe what he did is similar to what I'm trying to do we created a VB application that would pull user PTO information from a backend system and send out status emails to each of the users on a monthly basis but I'm trying to do it to gather the connection information from all my sites for certain parts of the day. Ideally I would like to do this via some sort of VBScript code since that is what I'm most familiar with, but I can work with Powershell too. My environment is all Exchange 2003 and Outlook 2003 clients.

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• How to protect an OS X Server from an unauthorized physical connection?

  - by GJ

  Hi I have an OS X 10.6 server, which I administer via SSH and VNC (via SSH tunnel). I can't leave it at the login window since then VNC connections are refused. Therefore I currently leave it logged with my user account. Since it doesn't have a monitor attached, it doesn't go into screen saver mode, which means it doesn't require a password to retake control. This means it is very easy for anyone connecting a keyboard/mouse and monitor to take control of the system. The screen saver password protection, which I can't get to activate, unlike the system's login window, is perfectly compatible with VNC connections. How could I prevent such direct access to the server without connecting a monitor and without blocking my ability to connect with VNC? Thanks!

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• EMC CX3-10c Fault Condition won;t clear

  - by ITGuy24

  We have an old CX3-10c from Dell that had both Standby Power Supplies (SPS) fail. This obviously caused a fault on the system and disabled the cache. We have replaced the SPS's and they test fine as do all other components. Problem is there is still a fault on the "Enclosure SPE [SPE3]" despite all the component in the enclosure showing as good. I was on the line with Dell Gold support for 3 hours yesterday, they have had me restart the SPs multiple times, as well as reseat the power supplies, even shutdown the system completely and power it back on. All to no avail. Fault remains and cache cannot be re-enabled so long as the Fault is present. Any suggestions on clearing this erroneous fault?

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• Bootable and remote controllable imaging software?

  - by stefan.at.wpf

  I am looking for an imaging software, that one can boot from CD or usb stick (therefore without installing anything on the system!) and then control by some kind of remote desktop. So something like a combination of Acronis TrueImage's Bootable Media and Windows Remote Desktop. I don't even need to be able to store the backup on a network drive, as an external usb hdd is attached for these purposes. Background: A system that is normally controlled by SSH / command line and therefore has no keyboard/mouse connected that I could use to control Acronis TrueImage.

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