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  • "ODM" - One of the Support team's most valued acronyms

    - by graham.mckendry(at)oracle.com
    If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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  • Alter Index All Tables

    - by Derek Dieter
    This script comes in handy when needing to alter all indexes in a database and rebuild them. This will only work on SQL Server 2005+. It utilizes the ALL keyword in the Alter index statement to rebuild all the indexes for a particular table. This script retrieves all base tables and stores [...]

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  • Variable number of GUI Buttons

    - by Wakaka
    I have a generic HTML5 Canvas GUI Button class and a Scene class. The Scene class has a method called createButton(), which will create a new Button with onclick parameter and store it in a list of buttons. I call createButton() for all UI buttons when initializing the Scene. Because buttons can appear and disappear very often during rendering, Scene would first deactivate all buttons (temporarily remove their onclick, onmouseover etc property) before each render frame. During rendering, the renderer would then activate the required buttons for that frame. The problem is that part of the UI requires a variable number of buttons, and their onclick, onmouseover etc properties change frequently. An example is a buffs system. The UI will list all buffs as square sprites for the current unit selected, and mousing over each square will bring up a tooltip with some information on the buff. But the number of buffs is variable thus I won't know how many buttons to create at the start. What's the best way to solve this problem? P.S. My game is in Javascript, and I know I can use HTML buttons, but would like to make my game purely Canvas-based. Create buttons on-the-fly during rendering. Thus I will only have buttons when I require them. After the render frame these buttons would be useless and removed. Create a fixed set of buttons that I'm going to assume the number of buffs per unit won't exceed. During each render frame activate the buttons accordingly and set their onmouseover property. Assign a button to each Buff instance. This sounds wrong as the buff button is a part of the GUI which can only have one unit selected. Assigning a button to every single Buff in the game seems to be overkill. Also, I would need to change the button's position every render frame since its order in the unit's list of buffs matter. Any other solutions? I'm actually quite for idea (1) but am worried about the memory/time issues of creating a new Button() object every render frame. But this is in Javascript where object creation is oh-so-common ({} mainly) due to automatic garbage collection. What is your take on this? Thanks!

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  • How will this affect my SEO ranking?

    - by dunc
    I run a fishkeeping website based on a WordPress (PHP) CMS. I've recently put a fairly complex "filter" into place which searches my content for mentions of fish species profiles and turns them into an active link. For example, asdasd this is a test about abdomen to see if the caudal fin will work asdadasdas try again with abdomen and A. panduro and Apistogramma panduro ...becomes asdasd this is a test about abdomen to see if the caudal fin will work asdadasdas try again with abdomen and <a href="/?p=1703" class="link_species">A. panduro</a> and <a href="/?p=1703" class="link_species">Apistogramma panduro</a> On the rest of my website, the species are linked with pretty URLs such as /species/apistogramma-panduro/ but due to the way this filter works, the only information I can get access to is the idof the post. As such, I'm using /?p=1703 or whatever the ID is. What I'd like to know is: how much will this affect my SEO rating/ranking? Will it be detrimental if I don't rewrite the function? Thanks in advance,

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  • CVE-2014-4020 Numeric Errors vulnerability in Wireshark

    - by Ritwik Ghoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2014-4020 Numeric Errors vulnerability 4.3 Wireshark Solaris 11.2 11.2.1.5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • How to Write Manageable Code With Functional Programming?

    - by dade
    I just started with Functional Programming(Node.Js) and from the look of things it looks as if the code am writing would grow to be one hell of a code base to manage, when compared to Programming languages that have a sort of Object Oriented Paradigm. With OOP I am familair with practices that would ensure your code is easily managed and extensible. But am nore sure of similar convention with Functional Programming.

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  • Microsoft Advisory Services Engagement Scenario - BizTalk Server Performance Issues

    982896 ... Microsoft Advisory Services Engagement Scenario - BizTalk Server Performance IssuesThis RSS feed provided by kbAlerz.com.Visit kbAlertz.com to subscribe. It's 100% free and you'll be able to recieve e-mail or RSS updates for the technologies you pick from the Microsoft Knowledge Base....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • CVE-2012-1182 Arbitrary code execution vulnerability in Samba

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-1182 Arbitrary code execution vulnerability 10 Samba Solaris 10 SPARC: 119757-22 x86: 119758-22 Solaris 11 11/11 SRU 7.5 Solaris 9 SPARC: 114684-18 x86: 114685-18 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • If most of team can't follow the architecture, what do you do?

    - by Chris
    Hi all, I'm working on a greenfields project with two other developers. We're all contractors, and myself and one other just started working on the project while the orginal one has been doing most of the basic framework coding. In the past month, my fellow programmer and I have been just frustrated by the design descisions done by our co-worker. Here's a little background information: The application at face value appeared to be your standard n-layered web application using C# on the 3.5 framework. We have a data layer, business layer and a web interface. But as we got deeper into the project we found some very interesting things that have caused us some troubles. There is a custom data access sqlHelper type base which only accepts dictionary key/valued entries and returns only data tables. There are no entity objects, but there are some massive objects which do everything and then are tossed into session for persitance. The general idea is that the pages (.aspx) don't do anything, while the controls (.ascx) do everything. The general flow is that a client clicks on a button, which goes to a user control base which passes a process request to the 'BLL' class which goes to the page processor, which then goes to a getControlProcessor, which at last actually processes the request. The request itself is made up of a dictionary which is passing a string valued method name, stored procedure name, a control name and possibly a value. All switching of the processing is done by comparing the string values of the control names and method names. Pages are linked together via a common header control that uses a combination of javascript and tables to create a hyperlink effect. And as I found out yesterday, a simple hyperlink between one page and another does not work because of the need to have quite a bit of information in session to determine which control to display on a page. My fellow programmer and I both believe that this is a strange and uncommon approach to web application development. Both of us have been in this business for over five years and neither of us have seen this approach. My question is this, how would we approach our co-worker and voice our concerns and what should we do if he does not want to accept the criteic? We both do not want to insult the work that has been done, but feel that going forward will create a nightmare for development. Thanks for your comments.

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  • What are some concise and comprehensive introductory guide to unit testing for a self-taught programmer [closed]

    - by Superbest
    I don't have much formal training in programming and I have learned most things by looking up solutions on the internet to practical problems I have. There are some areas which I think would be valuable to learn, but which ended up both being difficult to learn and easy to avoid learning for a self-taught programmer. Unit testing is one of them. Specifically, I am interested in tests in and for C#/.NET applications using Microsoft.VisualStudio.TestTools in Visual Studio 2010 and/or 2012, but I really want a good introduction to the principles so language and IDE shouldn't matter much. At this time I'm interested in relatively trivial tests for small or medium sized programs (development time of weeks or months and mostly just myself developing). I don't necessarily intend to do test-driven development (I am aware that some say unit testing alone is supposed to be for developing features in TDD, and not an assurance that there are no bugs in the software, but unit testing is often the only kind of testing for which I have resources). I have found this tutorial which I feel gave me a decent idea of what unit tests and TDD looks like, but in trying to apply these ideas to my own projects, I often get confused by questions I can't answer and don't know how to answer, such as: What parts of my application and what sorts of things aren't necessarily worth testing? How fine grained should my tests be? Should they test every method and property separately, or work with a larger scope? What is a good naming convention for test methods? (since apparently the name of the method is the only way I will be able to tell from a glance at the test results table what works in my program and what doesn't) Is it bad to have many asserts in one test method? Since apparently VS2012 reports only that "an Assert.IsTrue failed within method MyTestMethod", and if MyTestMethod has 10 Assert.IsTrue statements, it will be irritating to figure out why a test is failing. If a lot of the functionality deals with writing and reading data to/from the disk in a not-exactly trivial fashion, how do I test that? If I provide a bunch of files as input by placing them in the program's directory, do I have to copy those files to the test project's bin/Debug folder now? If my program works with a large body of data and execution takes minutes or more, should my tests have it do the whole use all of the real data, a subset of it, or simulated data? If latter, how do I decide on the subset or how to simulate? Closely related to the previous point, if a class is such that its main operation happens in a state that is arrived to by the program after some involved operations (say, a class makes calculations on data derived from a few thousands of lines of code analyzing some raw data) how do I test just that class without inevitably ending up testing that class and all the other code that brings it to that state along with it? In general, what kind of approach should I use for test initialization? (hopefully that is the correct term, I mean preparing classes for testing by filling them in with appropriate data) How do I deal with private members? Do I just suck it up and assume that "not public = shouldn't be tested"? I have seen people suggest using private accessors and reflection, but these feel like clumsy and unsuited for regular use. Are these even good ideas? Is there anything like design patterns concerning testing specifically? I guess the main themes in what I'd like to learn more about are, (1) what are the overarching principles that should be followed (or at least considered) in every testing effort and (2) what are popular rules of thumb for writing tests. For example, at one point I recall hearing from someone that if a method is longer than 200 lines, it should be refactored - not a universally correct rule, but it has been quite helpful since I'd otherwise happily put hundreds of lines in single methods and then wonder why my code is so hard to read. Similarly I've found ReSharpers suggestions on member naming style and other things to be quite helpful in keeping my codebases sane. I see many resources both online and in print that talk about testing in the context of large applications (years of work, 10s of people or more). However, because I've never worked on such large projects, this context is very unfamiliar to me and makes the material difficult to follow and relate to my real world problems. Speaking of software development in general, advice given with the assumptions of large projects isn't always straightforward to apply to my own, smaller endeavors. Summary So my question is: What are some resources to learn about unit testing, for a hobbyist, self-taught programmer without much formal training? Ideally, I'm looking for a short and simple "bible of unit testing" which I can commit to memory, and then apply systematically by repeatedly asking myself "is this test following the bible of testing closely enough?" and then amending discrepancies if it doesn't.

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  • UDK : UTWeap_RocketLauncher gift CreateInventory: Any idea why this does not work properly?

    - by John Sloan
    I am giving the player an instanced class of UTWeap_RocketLauncher in an instance of UTGame. PlayerPawn.CreateInventory(class'FobikRocketLauncher',false); // Does not work PlayerPawn.CreateInventory(class'FobikLinkGun',false); // Works Even if I give the original class (eg. UTWeap_RocketLauncher) it does not actually show up. However if I do a "GiveWeapons" cheat, I get it just fine. It also works if I had code it into the map. - But UTWeap_LinkGun works fine either way. Any ideas? It shows the default ammo amount, and the icon on the HUD.

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  • Powerful Lessons in Data from the Presidential Election

    - by Christina McKeon
    Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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  • CVE-2010-2761, CVE-2010-4411 Vulnerabilities in CGI.pm Perl Module in Solaris 10

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-2761 Failure to Control Generation of Code ('Code Injection') vulnerability 4.3 Perl 5.8 Solaris 10 SPARC: 141552-04 X86: 141553-04 CVE-2010-4411 Unspecified vulnerability in CGI.pm 4.3 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Multiple Denial of Service vulnerabilities in Wireshark

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0041 Denial of Service(DoS) vulnerability 1.9 Wireshark Solaris 11 11/11 SRU 04 CVE-2012-0042 Denial of Service(DoS) vulnerability 2.9 CVE-2012-0043 Buffer Overflow vulnerability 5.4 CVE-2012-0066 Denial of Service(DoS) vulnerability 1.9 CVE-2012-0067 Denial of Service(DoS) vulnerability 1.9 CVE-2012-0068 Buffer Overflow vulnerability 4.4 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Multiple Tomcat vulnerabilities in Oracle Health Sciences LabPas

    - by RitwikGhoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-2733 Improper Input Validation vulnerability 5.0 Apache Tomcat Oracle Health Sciences LabPas upgrade to Apache Tomcat v6.0.36 CVE-2012-3439 DIGEST authentication implementation issues 5.0 CVE-2012-3546 Security constraints bypass vulnerability 5.5 CVE-2012-4431 CSRF prevention filter bypass vulnerability 4.3 CVE-2012-4534 Denial of Service (DoS) vulnerability 4.3 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • How to load data for specific level at runtime?

    - by Siddharth
    I'm trying to create a game with many levels loaded from XML files. In my game I have many objects in each level. At present my game contains 20 levels, and I load all the textures at once on startup. But I think the correct way to do it is to only load textures used in the current level. I don't know how to do that. So please explain this by providing some example code. At present I create a class for each type of entity by extending my Sprite class. This subclass loads the appropriate image. I know this is not the best way to do things. Basically I want to know how to load large levels efficiently in Andengine. What is the proper method for loading textures, level data and background images from files when the level is run?

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  • Amazon s'associe à Nokia pour créer son propre service de cartographie, un autre acteur majeur du mobile tourne le dos à Google

    Amazon s'associe à Nokia pour créer son propre service de cartographie Un autre acteur majeur du mobile tourne le dos à Google Maps Après Apple qui lâchera définitivement Google Maps dès la sortie imminente d'iOS 6, c'est maintenant au tour d'Amazon de lancer son propre service de cartographie sur ses tablettes Kindle Fire et Kindle Fire HD. Dans un communiqué adressé à la presse, le porte-parole de Nokia Dr Sebastian Kurme affirme que la société Amazon s'associe à Nokia et se base sur sa plateforme de localisation NLP pour créer un service de cartographie ...

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  • No sound for headphones

    - by Joel Lino
    I was trying some of the solutions published in this forum for the same problem, but just one in particular work for me: add the line of code in the file alsa-base.conf. This just works for a few days, now the problem is back again. Any solution to fix this problem for good? Compaq Presario CQ40 $ lspci | grep -i audio 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) 01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller

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  • Will my game engine be compatible with physics engines?

    - by Bane
    My engine supports Scene handling, Cameras, and has a Renderer. Also, it has a class called Drawable, which has the position, the shape and the picture of an object. The picture property has width, height, rotation and a draw method. All game objects are supposed to inherit from this Drawable class, and are added to the Scene, along with a Map (collection of Tiles, that also inherit from Drawable), lights, and so on and so forth. The shape property of a Drawable is a Polygon, a collection of user defined vertices around the position of a Drawable (this is a relative coordinate system, so [0, 0] is the position of the Drawable. With this setup, will the users of my engine (probably only me) still be able to intergrate physics engines such as Box2DJS into their games?

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  • Logic in Entity Components Sytems

    - by aaron
    I'm making a game that uses an Entity/Component architecture basically a port of Artemis's framework to c++,the problem arises when I try to make a PlayerControllerComponent, my original idea was this. class PlayerControllerComponent: Component { public: virtual void update() = 0; }; class FpsPlayerControllerComponent: PlayerControllerComponent { public: void update() { //handle input } }; and have a system that updates PlayerControllerComponents, but I found out that the artemis framework does not look at sub-classes the way I thought it would. So all in all my question here is should I make the framework aware of subclasses or should I add a new Component like object that is used for logic.

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  • If a variable has getter and setter, should it be public?

    - by Oni
    I am an about to graduate Computer Science student so probably this is a stupid question. If I have a class with a variable that is private and the class have getter and setter for that variable. Why don't make that variable public? The only case I think you have to use getters and setters is if you need to do some operation besides the set or the get. Example: void my_class::set_variable(int x){ /* Some operation like updating a log */ this->variable = x; } Thanks in advance!

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  • Testing the Effectiveness of Your Web Marketing Strategies

    Web marketing is a great option to choose when seeking to establish an online customer base for your product. Yet there is more than just advertising, marketing and generating SEO content for your site as all these strategies could fail to generate sales for your product. Given that e-commerce is a dynamic, ever changing business platform, it is important that an online business owner keeps testing the effectiveness of their online marketing strategies.

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  • Tester/Doer pattern: Assume the caller conforms to the pattern or be defensive and repeat the check?

    - by Daniel Hilgarth
    Assume a simple class that implements the Tester/Doer pattern: public class FooCommandHandler : ICommandHandler { public bool CanHandle(object command) { return command is FooCommand; } public void Handle(object command) { var fooCommand = (FooCommand)command; // Do something with fooCommand } } Now, if someone doesn't conform to the pattern and calls Handle without verifying the command via CanHandle, the code in Handle throws an exception. However, depending on the actual implementation of Handle this can be a whole range of different exceptions. The following implementation would check CanHandle again in Handle and throw a descriptive exception: public void Handle(object command) { if(!CanHandle(command)) throw new TesterDoerPatternUsageViolationException("Please call CanHandle first"); // actual implementation of handling the command. } This has the advantage that the exception is very descriptive. It has the disadvantage that CanHandle is called twice for "good" clients. Is there a consensus on which variation should be used?

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  • What is an “implementation plan”?

    - by Abe Miessler
    I was recently given the task of creating an implementation plan document. When I asked for an example of one that I could look at, I was told to look at the Project Plan that had already been created an use that as a base. I'm still a bit confused on what I should be creating. Can anyone point me to a good example out there or to something that explains what this is and more importantly the details about what it should contain.

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