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  • Hibernate: Parent/Child relationship in a single-table

    - by Dee
    I hardly see any pointer on the following problem related to Hibernate. This pertains to implementing inheritance using a single database table with a parent-child relationship to itself. For example: CREATE TABLE Employee ( empId BIGINT NOT NULL AUTO_INCREMENT, empName VARCHAR(100) NOT NULL, managerId BIGINT, CONSTRAINT pk_employee PRIMARY KEY (empId) ) Here, the managerId column may be null, or may point to another row of the Employee table. Business rule requires the Employee to know about all his reportees and for him to know about his/her manager. The business rules also allow rows to have null managerId (the CEO of the organisation doesn't have a manager). How do we map this relationship in Hibernate, standard many-to-one relationship doesn't work here? Example code would be appreciated.

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  • Hibernate: Parent/Child relationship in a single-table

    - by Dee
    I hardly see any pointer on the following problem related to Hibernate. This pertains to implementing inheritance using a single database table with a parent-child relationship to itself. For example: CREATE TABLE Employee ( empId BIGINT NOT NULL AUTO_INCREMENT, empName VARCHAR(100) NOT NULL, managerId BIGINT, CONSTRAINT pk_employee PRIMARY KEY (empId) ) Here, the managerId column may be null, or may point to another row of the Employee table. Business rule requires the Employee to know about all his reportees and for him to know about his/her manager. The business rules also allow rows to have null managerId (the CEO of the organisation doesn't have a manager). How do we map this relationship in Hibernate, standard many-to-one relationship doesn't work here? Example code would be appreciated.

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  • Use python decorators on class methods and subclass methods

    - by AlexH
    Goal: Make it possible to decorate class methods. When a class method gets decorated, it gets stored in a dictionary so that other class methods can reference it by a string name. Motivation: I want to implement the equivalent of ASP.Net's WebMethods. I am building this on top of google app engine, but that does not affect the point of difficulty that I am having. How it Would look if it worked: class UsefulClass(WebmethodBaseClass): def someMethod(self, blah): print(blah) @webmethod def webby(self, blah): print(blah) # the implementation of this class could be completely different, it does not matter # the only important thing is having access to the web methods defined in sub classes class WebmethodBaseClass(): def post(self, methodName): webmethods[methodName]("kapow") ... a = UsefulClass() a.post("someMethod") # should error a.post("webby") # prints "kapow" There could be other ways to go about this. I am very open to suggestions

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  • Voice transmission over LAN using java?

    - by Ala ABUDEEB
    Hello I'm building a java application which works in a LAN environment, every computer on that LAN have this application installed on it, at some point i need this application to transfer voice simultaneously to all computer over the LAN (voice broadcasting) according to the following mechanism: Only one computer of the LAN can send voice using a microphone(the administrator) All computers receive that voice simultaneously (of course using my application) The voice should be recorded on the administrator computer after finishing the session. Could anyone give me an idea of how to use java in working with voice transmission? What java library can help me do that? Please help, thank you

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  • Are tile overlays possible with the iPhone's MapKit

    - by rickharrison
    I already have a tile source set up for use with the Google Maps JavaScript API. I am trying to translate this for use with the iPhone MapKit. I have correctly implemented the javascript zooming levels into mapkit. Whenever - (void)mapView:(MKMapView *)mapView regionDidChangeAnimated:(BOOL)animated is called, I snap the region to the nearest zoom level based on the same center point. Is it possible to implement a solution possibly with CATiledLayer to implement a tiling solution. Does the iPhone use the standard 256x256 tiles like google maps does natively? Any direction or help on this would be greatly appreciated. I would rather not waste a couple weeks trying to implement this if it's not possible.

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  • Why does GetSqlDecimal throw when GetDecimal doesn't?

    - by I. J. Kennedy
    I have a database table that has a column of type money, allowing nulls. Using a SqlDataReader named reader, I can do decimal d = reader.GetDecimal(1); which works, unless of course we're reading a null. If I try using SqlDecimal instead--and I thought the whole point of the SqlTypes was to deal with nulls--then I get an invalid cast, whether or not the value is null. SqlDecimal s = reader.GetSqlDecimal(1); // throws an invalid cast exception What am I doing wrong? Do I really have to write a conditional statement to shepherd the value from the database to a SqlDecimal variable?

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  • suggestions for Membership in ASP.NET MVC application

    - by mare
    With this question I am mostly looking for answers from people that have implemented the out-of-the-box ASP.NET membership in their own database - I've set up the tables inside my database and as far as I can see they contain mostly what I need but not everything. I will have the notion of a Firm (Company) to which Users will belong so I will have to associate the aspnet_Users with my Firms table (each user will be a member of exactly one firm). If possible, provide some guidelines how did you do it and what I might run into if I have to modify the table design at some point in the future. Preferably I will be using the default Membership provider. I am having trouble to decide whether to go from scratch or use what ASP.NET already offers.

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  • Out of memory with multi images in one picturebox

    - by Nikom
    Hi, ive problem with out of memory when im trying load few images into one picturebox. Pls Help :) public void button2_Click(object sender, EventArgs e) { FolderBrowserDialog dialog = new FolderBrowserDialog(); dialog.ShowDialog(); string selected = dialog.SelectedPath; string[] imageFileList = Directory.GetFiles(selected); int iCtr = 0,zCtr = 0; foreach(string imageFile in imageFileList) { if (Image.FromFile(imageFile) != null) { Image.FromFile(imageFile).Dispose(); } PictureBox eachPictureBox = new PictureBox(); eachPictureBox.Size = new Size(100,100); // if (iCtr % 8 == 0) //{ // zCtr++; // iCtr = 0; //} eachPictureBox.Location = new Point(iCtr * 100 + 1, 1); eachPictureBox.Image = Image.FromFile(imageFile); iCtr++; panel1.Controls.Add(eachPictureBox); } }`enter code here`

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  • ASP.NET Membership Provider - Single Login

    - by RSolberg
    I'm considering utilizing the ASP.NET Membership Provider for a few different web apps/tools with a single login approach. REQUIREMENTS User logs in to my.domain.com and sees a list of apps/tools that they have permission to use. The user selects the tool they'd like to use and clicks the link. When the tool opens, it is able to identify that they are currently logged in and who they are to identify any unique permissions to the application. I know that each app could simply point to the same back end Membership Provider DB, however will each app require a login or will it be able to identify if the user is already logged in?

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  • libvirt and VirtualBox / Getting Started

    - by Marc Lucas
    I'm trying to get started on libvirt with VirtualBox as a virtualization solution. I installed everything and VirtualBox itself is running when using their VBoxHeadless command. However, libvirt fails to connect to VirtualBox: # virsh -c vbox:///session libvir: error : could not connect to vbox:///session error: failed to connect to the hypervisor I could not find any hints in the libvirt documentation that point to whether I have to make any domain specific configuration before using virsh. Does anyone have a hint? Or even better, maybe a tutorial that works through the way of using libvirt, virsh or it's APIs (my later goal) from the ground up.

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  • Jersey, Spring, Tomcat and Security Annotations

    - by jr
    I need to secure a simple jersey RESTful API in a Tomcat 6.0.24 container. I'd like to keep the authentication with Basic Authentication using the tomcat-users.xml file to define the users and roles (this is for now, like I said its small). Now, for authorization I'd like to be able to use the JSR 250 annotations like @RolesAllowed, @PermitAll, @DenyAll, etc. I cannot for the life of me figure out how to wire this all up together. I really don't want to go spring-security route, since I need something very simple at the current time. Can someone point me in the right direction.

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  • NUnit-console 2.5.4 not capable of running multiple assemblies?

    - by Per Salmi
    I am having problems running tests with the command line NUnit test runner. I am using version 2.5.4 with .NET 4 on an x64 machine. Using the following line results in a failure "Could not load file or assembly 'bar' or one of its dependencies. The system cannot find the file specified." nunit-console-x86 foo.dll bar.dll /framework=4.0.30319 If I reverse the dll file names it complains about not finding 'foo' instead... It works if I run them separately like: nunit-console-x86 foo.dll /framework=4.0.30319 Also the tests of the second file works if I run: nunit-console-x86 bar.dll /framework=4.0.30319 Before upgrading our projects to 4.0 we used NUnit 2.5.2 and the same command line tool options and at that point the runner worked well with multiple assemblies. It seems like the ability to run tests on multiple files at the same time is broken... Anyone that can see the same behavior or does it work indicating that my environment is somehow broken? /Per

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  • Eclipse CDT on Snow Leopard cannot find binaries

    - by ejel
    After upgraded to Snow Leopard, I can no longer run Eclipse CDT project on my computer. While the build process completes without any error, Eclipse does not recognize the binary file it created. When try to point to the binary file in Run Configuration.. dialog, it cannot find any binary in the project. Though executing the file from Terminal works fine. According to a post at on Eclipse forum, this might be a problem that Mach-O parser does not recognize 64-bit binaries. Does anyone know what are the solutions or workarounds to the problem so that I can run/debug my C++ projects on Snow Leopard. UPDATED The solution suggested by Shane, though allowing the binary created to be recognized, does introduce another problem. Since system libraries in Snow Leopard are all 64 bits, it is no longer possible to link the code created with -arch i386 with these libraries, and hence not a feasible solution yet.

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  • Mysql PHP generated table: doesn't work with Tablesorter

    - by echedey lorenzo
    Hi, I found this great Tablesorter plugin for jQuery but I can't make it work with my PHP generated table. Here's the code: <script type="text/javascript"> function table() { $("#container").load("table.php?randval="+Math.random()); } $(document).ready(function() { table(); $("table").tablesorter(); }); </script> Where #container is the div where the table will be and table is the name of the table. I get the table loaded but sorting function is not working. It works if I put the table directly in html in the page.. but I don't see the point in having a static table for sorting. Any help would be very appreciated.

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  • Looking for calculator source code, BSD-licensed

    - by Horace Ho
    I have an urgent project which need many functions of a calculator (plus a few in-house business rule formulas). As I won't have time to re-invent the wheel so I am looking for source code directly. Requirements: BSD licensed (GPL won't help) in c/c++ programming language 32-bit CPU minimum dependency on platform API/data structure best with both RPN and prefix notation supported emulator/simulator code also acceptable (if not impossible to add custom formula) with following functions (from wikipedia) Scientific notation for calculating large numbers floating point arithmetic logarithmic functions, using both base 10 and base e trigonometry functions (some including hyperbolic trigonometry) exponents and roots beyond the square root quick access to constants such as pi and e plus hexadecimal, binary, and octal calculations, including basic Boolean math fractions optional statistics and probability calculations complex numbers programmability equation solving

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  • Intercept UITableView scroll touches

    - by Jonesy
    Is it possible to control when the UITableView scrolls in my own code. I am trying to get behaviour where a vertical swipe scrolls and a horizontal swipe gets passed through to my code (of which there are many example) BUT I want a DIAGONAL swipe to do nothing, i.e the UITableView should not even begin scrolling. I tried catching it in here - (void)scrollViewWillBeginDragging:(UIScrollView *)scrollView but the scrollView.contentOffset.x is always 0 so I cannot detect a horizontal movement. I also tried subclassing UITableView and implementing - (void)touchesMoved:(NSSet *)touches withEvent:(UIEvent *)event - (UIView *)hitTest:(CGPoint)point withEvent:(UIEvent *)event etc.. but the UITableView (and I guess it's parent UIScrollView) start to scroll before the touches are notified? To re-iterate, I want the UITableView scrolling to be locked if a diagonal swipe is made, but to scroll vertically normally. (This behaviour can be seen in Tweetie(Twitter) for the iPhone) Thanks for any help!

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  • Infinite loop when adding CATiledLayer to UIView

    - by Jean
    I have a UIView in which I add a CATiledLayer and implement 'drawLayer'. If I use a UIViewController and add the layer to a new subview of the controller, then everything is ok. If I however try to use a UIView to and do all the craetion and drawing within this, then I get a infinite loop at the point shown below when I add this view to a superview. 0x002cfafb <+0425> ja 0x2cfa23 <-[UIView(Hierarchy) _makeSubtreePerformSelector:withObject:withObject:copySublayers:]+209> What am I missing?

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  • How to store the path of a game pawn in a turn based game ?

    - by panzerschreck
    Hello, I have a square grid, for a turn based game ( grid is similar to the chess board ), but the moves in the games are different based on whether you have lapped your opponent pawn at least once or not. i.e if you have not lapped (beaten any of the opponents pawns) in the outer most grid as below if you have lapped your opponent pawn once at least, then you get to reach home,this way.Any player having all his pawns reaching "home" first wins. The ones in yellow are safe-houses, i.e both the opponent pawn and the player's pawn get to stay in the same grid, this is not considered to be lapping ( the opponent ).The lapped pawn will return to its start point. Now the question is, what is the effective way to store the paths for the all the pawns.we will have 4 pawns for the player and 4 opponent pawns. Is there any pattern to store such static information, in a elegant way ? Thanks for your time

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  • Create creative diagrams or find someone creative

    - by devdude
    This question might be slightly non-techy/dev, but I am sure many of you had a similar problem. We code, write test-cases, put comments in source-code (!), put messages in svn commit, write comments in tracked issues. We create ERD/class/usecase/.. diagrams with whatever tool. We might write user-manuals, wikis, guidelines,.. Not everyones cup of tea, but usually practice makes a good tech writer (I experienced that). Now comes the point: Once in a while we need to supply system overview diagrams, drawings of architecure,.. that look appealing to non-technical people, and no, we dont have a marketing department with designers waiting for our input or a $$$$ design company doing our corporate design. If I try to do that, it a) takes forever b) I might not have the tools and c) looks like crap and not like something I want to see in a slideshow. Whats your experience or recipe ? Is there something like RENT-A-DESIGNER ? cheers

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  • Boost.Thread throws bad_alloc exception in VS2010

    - by the_drow
    Upon including <boost/thread.hpp> I get this exception: First-chance exception at 0x7c812afb in CSF.exe: Microsoft C++ exception: boost::exception_detail::clone_impl<boost::exception_detail::bad_alloc_> at memory location 0x0012fc3c.. First-chance exception at 0x7c812afb in CSF.exe: Microsoft C++ exception: [rethrow] at memory location 0x00000000.. I can't catch it, breaking at the memory location brings me to kernel32.dll and at this point I cannot say what's going on but it appears that the exception is thrown after the program ends and VS is capable of catching it. The testcase: #include <boost/thread.hpp> int main() { return 0; }

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  • System.Overflow Exception - int32 is too large or small

    - by LonnieBest
    I need a little advice. I've got windows service that runs at night. In my development environment, it runs without exception, but when I running it "installed on other machines", when I come in the morning, I'm welcomed with a System.Overflow exception that says that I've set an int32 to value that is too large or small. I've carefully combed the service's c# code, and I have try/catch statements around everything, that should catch any error and write it to a log without completely stopping my service with this overflow exception. But still, it occurs and stops the service. I'd appreciate any conceptual advice on how to pin point what's causing an error such as this.

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  • _mask and Rails

    - by Eric Koslow
    So I am trying to get the cancan gem to work with my rails 3 app and I've hit a problem. I tried to copy the code that Ryan Bates (the creator of the gem) used in his screen cast, but I get an error saying that roles_mask is not a method. I figure that the _mask method was removed from Ruby/Rails at some point, and I'm now wondering what is the replacement. Here's the code in my user.rb model: named_scope :with_role, lambda { |role| {:conditions => "roles_mask & #{2**ROLES.index(role.to_s)} > 0 "} } ROLES = %w[admin student principal admissions] def roles=(roles) self.roles_mask = (roles & ROLES).map { |r| 2**ROLES.index(r) }.sum end def roles ROLES.reject { |r| ((roles_mask || 0) & 2**ROLES.index(r)).zero? } end def role? roles.include? role.to_s end def role_symbols roles.map(&:to_sym) end I'm using Rails 3 and Ruby 1.9.2dev Thank you

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • Suggestions on bug lifecycle and release management

    - by Andrew Edgecombe
    Our group is currently analysing our procedures for managing formal software releases and integrating with a bug lifecycle. What bug lifecycle model do you use? And why? For example assume a that formal releases are generated for QA once per week. At what point do you mark bugs as resolved? When the developer has committed their changes? When the changes have been reviewed and merged into the release branch? When the formal release candidate has been created? And what process, or features of your bug tracking sofware, do you use for tracking this? Are there any tips/suggestions/recommendations that you can share?

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  • Should my connected web parts support IWebPartField, IWebPartRow and IWebPartData?

    - by Javaman59
    I've been writing some simple webparts, and they communicate via a custom interface type. That's working fine. I've got one ConnectionProvider, with a variety of ConnectionConsumers. I see that the OOTB SharePoint webparts provide many standard connections, apparently through IWebPartField and IWebPartRow (IWebPartData seems less supported). I've tried to add a IWebPartRow interface to a provider, and found that it's not actually useful (apparently), unless it's shareing data that the OOTB components use, such as images, urls and users. Well, that's the impression I got, anyway... I've only done a quick experiment, and found it quite difficult to implement and test. Is there any point in spending time trying to add support for the standard webpart interfaces?

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