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  • WebLogic Server 11gR1 Interactive Quick Reference

    - by JuergenKress
    The WebLogic Server 11gR1 Administration interactive quick reference is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner. Each interactive type presents data that may be available in the documentation (in the case of Oracle products), but presents it in a way that is more intuitive and useful to a user of Oracle products because it displays data the way it is used in a real world, best practice scenario. For example, the architectural diagram interactive type provides an image of an architectural diagram that is typically larger than a single slide or paper. The image is scrollable and provides zoom capabilities to easily and clearly view any part of the image. The image itself contains a hotspot map that you can click to get more information about a feature, including reference links to the documentation in question. Linking the visual image of the component and where it fits in the overall architecture of the product, or technology in use, to the technical explanation and how-to materials related to that component is something not offered by the documentation. In a future release, the poster will also enable you to drill down even further into the individual subsystems in nested diagrams to look at the details of that subsystem. In short, the interactive posters are good at showing you the big picture, then quickly and easily getting you to the detailed information you need. In an instant, you can see where a technical component fits into an overall architecture, and zero in on the nitty-gritty details that show you how to do it yourself. Note: This is a first initial release with more features in development. Currently known information: Only Firefox 8.0 and higher is known to work with this product. This product may work with Chrome and Safari browsers, but is known to have issues in Internet Explorer at this time. Smartphones, such as iPads and iPhones, are partially supported WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: WebLogic server quick reference,weblogic overview,weblogic 12c,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • What Precalculus knowledge is required before learning Discrete Math Computer Science topics?

    - by Ein Doofus
    Below I've listed the chapters from a Precalculus book as well as the author recommended Computer Science chapters from a Discrete Mathematics book. Although these chapters are from two specific books on these subjects I believe the topics are generally the same between any Precalc or Discrete Math book. What Precalculus topics should one know before starting these Discrete Math Computer Science topics?: Discrete Mathematics CS Chapters 1.1 Propositional Logic 1.2 Propositional Equivalences 1.3 Predicates and Quantifiers 1.4 Nested Quantifiers 1.5 Rules of Inference 1.6 Introduction to Proofs 1.7 Proof Methods and Strategy 2.1 Sets 2.2 Set Operations 2.3 Functions 2.4 Sequences and Summations 3.1 Algorithms 3.2 The Growths of Functions 3.3 Complexity of Algorithms 3.4 The Integers and Division 3.5 Primes and Greatest Common Divisors 3.6 Integers and Algorithms 3.8 Matrices 4.1 Mathematical Induction 4.2 Strong Induction and Well-Ordering 4.3 Recursive Definitions and Structural Induction 4.4 Recursive Algorithms 4.5 Program Correctness 5.1 The Basics of Counting 5.2 The Pigeonhole Principle 5.3 Permutations and Combinations 5.6 Generating Permutations and Combinations 6.1 An Introduction to Discrete Probability 6.4 Expected Value and Variance 7.1 Recurrence Relations 7.3 Divide-and-Conquer Algorithms and Recurrence Relations 7.5 Inclusion-Exclusion 8.1 Relations and Their Properties 8.2 n-ary Relations and Their Applications 8.3 Representing Relations 8.5 Equivalence Relations 9.1 Graphs and Graph Models 9.2 Graph Terminology and Special Types of Graphs 9.3 Representing Graphs and Graph Isomorphism 9.4 Connectivity 9.5 Euler and Hamilton Ptahs 10.1 Introduction to Trees 10.2 Application of Trees 10.3 Tree Traversal 11.1 Boolean Functions 11.2 Representing Boolean Functions 11.3 Logic Gates 11.4 Minimization of Circuits 12.1 Language and Grammars 12.2 Finite-State Machines with Output 12.3 Finite-State Machines with No Output 12.4 Language Recognition 12.5 Turing Machines Precalculus Chapters R.1 The Real-Number System R.2 Integer Exponents, Scientific Notation, and Order of Operations R.3 Addition, Subtraction, and Multiplication of Polynomials R.4 Factoring R.5 Rational Expressions R.6 Radical Notation and Rational Exponents R.7 The Basics of Equation Solving 1.1 Functions, Graphs, Graphers 1.2 Linear Functions, Slope, and Applications 1.3 Modeling: Data Analysis, Curve Fitting, and Linear Regression 1.4 More on Functions 1.5 Symmetry and Transformations 1.6 Variation and Applications 1.7 Distance, Midpoints, and Circles 2.1 Zeros of Linear Functions and Models 2.2 The Complex Numbers 2.3 Zeros of Quadratic Functions and Models 2.4 Analyzing Graphs of Quadratic Functions 2.5 Modeling: Data Analysis, Curve Fitting, and Quadratic Regression 2.6 Zeros and More Equation Solving 2.7 Solving Inequalities 3.1 Polynomial Functions and Modeling 3.2 Polynomial Division; The Remainder and Factor Theorems 3.3 Theorems about Zeros of Polynomial Functions 3.4 Rational Functions 3.5 Polynomial and Rational Inequalities 4.1 Composite and Inverse Functions 4.2 Exponential Functions and Graphs 4.3 Logarithmic Functions and Graphs 4.4 Properties of Logarithmic Functions 4.5 Solving Exponential and Logarithmic Equations 4.6 Applications and Models: Growth and Decay 5.1 Systems of Equations in Two Variables 5.2 System of Equations in Three Variables 5.3 Matrices and Systems of Equations 5.4 Matrix Operations 5.5 Inverses of Matrices 5.6 System of Inequalities and Linear Programming 5.7 Partial Fractions 6.1 The Parabola 6.2 The Circle and Ellipse 6.3 The Hyperbola 6.4 Nonlinear Systems of Equations

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  • What are the drawbacks of sending XML to browsers and let them apply XSLT?

    - by MainMa
    Context Working as a freelance developer, I often made websites completely based on XSLT. In other words, on every request, an XML file is generated, containing everything we need to know about the page content: the name of the user currently logged in, the top menu entries, if this menu is dynamic/configurable, the text to display in a specific area of the page, etc. Then XSL process (caches, etc.) it to HTML/XHTML page to send to the browser. It has a good point to make it easier to create small-scale websites, especially with PHP. It is a sort of template engine, but which I prefer to other template engines because it's much more powerful than most of template engines, and because I know it better and like it. It is also possible, when need, to give an access to raw XML data on demand for an automated access, without the need to create separate APIs. Of course, it will fail completely on any medium-scale or large-scale website, since, even with good caching techniques, XSL still degrades overall website performance and requires more CPU serverside. Question Modern browsers have the ability to take an XML file and to transform it with an associated XSL file declared in XML like <?xml-stylesheet href="demo.xslt" type="text/xsl"?>. Firefox 3 can do it. Internet Explorer 8 can do it too. It means that it is possible to migrate XSL processing from the server to the client side for 50% of users (according on browser statistics on several websites where I may want to implement this). It means that those 50% of users will receive only the XML file at each request, thus reducing their and server's bandwidth (XML file being much shorter than its processed HTML analog), and reducing server's CPU usage. What are the drawbacks of this technique? I thought about several ones, but it doesn't apply in this situation: Difficult implementation and the need to choose, based on the browser request, when to send raw XML and when to transform it to HTML instead. Obviously, the system will not be much more difficult then the actual one. The only change to make is to add XSL file link to every XML, and to add a browser check. More IO and bandwidth usage, since the XSLT file will be downloaded by the browsers, instead of being cached by the server. I don't think it will be a problem, since XSLT file will be cached by the browsers (like images, or CSS, or JavaScript files are cached actually). Possibly some problems on client side, like maybe problems when saving a page in some browsers. Difficulty to debug code: it is impossible to obtain an HTML source the browser is actually using, since the only displayed source is the downloaded XML. On the other hand, I rarely go look at HTML code on client side, and in most cases, it is unusable directly (whitespace being removed).

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  • Ideas for time-keeping in a webbased RPG?

    - by ashy_32bit
    I'm assigned a task of doing the preliminary research stuff for a web-based MMO RPG. Now my buggiest problem here is "web based" vs "MMO RPG". I did some research about time keeping systems and I'm totally confused as how exactly something as real-time as an MMO-RPG can work on some pull-only (unidirectional) platform like HTTP. I know there is also a turn-based alternative to time keeping but can it work in an MMO setting ? EDIT: Take a battle for example, player A (human) wants to attack Player B (also human) in the open. How does it work when when player A issues the "attack" command on player B ? how do I inform player B that he is being attacked ? and then how exactly the battle goes on between the two in an HTTP based communication channel? To my knowledge this is impossible unless you resort to another technology (HTML is 1-way, that is you can just ask server and get response, server can't update you unless being asked to. this is very well-known and simply explained). So I though maybe I can somehow change the whole timekeeping model from real-time to a more non-real-time model (towards a turn based RPG for example) and somehow work around the whole problem of "interactivity". EDIT2: It is not that I don't wanna use any server side technologies. For sure it is not gonna work client-side-only even for the most trivial of the multi-player games, let alone an RPG. So sure there would be a (probably complex) server side component to it (the so called Game Engine I suppose). The problem is not the technology that implements the logic (game mechanics) bits but the communication technology and how it limits the game mechanics abilities (like how real-time or turn based it is gonna be). HTTP is a request-response protocol meaning you get served only if you ask for it (explicitly send a GET or POST request to the server). HTTP server can not inform you if anything of interest happens in the game world unless you refresh the page (as some suggested) or you use some bi-directional tech (totally different animals) like Flash, WebSock, HTML5 etc etc. So maybe the question is: Is it possible to implement a MMORPG using only HTML5/PHP and no periodic page refreshes? if so what would be rules to make it an MMO-RPG? Can't explain it any clearer. Sorry :D

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  • Accessing SQL Server data from iOS apps

    - by RobertChipperfield
    Almost all mobile apps need access to external data to be valuable. With a huge amount of existing business data residing in Microsoft SQL Server databases, and an ever-increasing drive to make more and more available to mobile users, how do you marry the rather separate worlds of Microsoft's SQL Server and Apple's iOS devices? The classic answer: write a web service layer Look at any of the questions on this topic asked in Internet discussion forums, and you'll inevitably see the answer, "just write a web service and use that!". But what does this process gain? For a well-designed database with a solid security model, and business logic in the database, writing a custom web service on top of this just to access some of the data from a different platform seems inefficient and unnecessary. Desktop applications interact with the SQL Server directly - why should mobile apps be any different? The better answer: the iSql SDK Working along the lines of "if you do something more than once, make it shared," we set about coming up with a better solution for the general case. And so the iSql SDK was born: sitting between SQL Server and your iOS apps, it provides the simple API you're used to if you've been developing desktop apps using the Microsoft SQL Native Client. It turns out a web service remained a sensible idea: HTTP is much more suited to the Big Bad Internet than SQL Server's native TDS protocol, removing the need for complex configuration, firewall configuration, and the like. However, rather than writing a web service for every app that needs data access, we made the web service generic, serving only as a proxy between the SQL Server and a client library integrated into the iPhone or iPad app. This client library handles all the network communication, and provides a clean API. OSQL in 25 lines of code As an example of how to use the API, I put together a very simple app that allowed the user to enter one or more SQL statements, and displayed the results in a rather primitively formatted text field. The total amount of Objective-C code responsible for doing the work? About 25 lines. You can see this in action in the demo video. Beta out now - your chance to give us your suggestions! We've released the iSql SDK as a beta on the MobileFoo website: you're welcome to download a copy, have a play in your own apps, and let us know what we've missed using the Feedback button on the site. Software development should be fun and rewarding: no-one wants to spend their time writing boiler-plate code over and over again, so stop writing the same web service code, and start doing exciting things in the new world of mobile data!

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  • Why would more CPU cores on virtual machine slow compile times?

    - by Sid
    [edit#2] If anyone from VMWare can hit me up with a copy of VMWare Fusion, I'd be more than happy to do the same as a VirtualBox vs VMWare comparison. Somehow I suspect the VMWare hypervisor will be better tuned for hyperthreading (see my answer too) I'm seeing something curious. As I increase the number of cores on my Windows 7 x64 virtual machine, the overall compile time increases instead of decreasing. Compiling is usually very well suited for parallel processing as in the middle part (post dependency mapping) you can simply call a compiler instance on each of your .c/.cpp/.cs/whatever file to build partial objects for the linker to take over. So I would have imagined that compiling would actually scale very well with # of cores. But what I'm seeing is: 8 cores: 1.89 sec 4 cores: 1.33 sec 2 cores: 1.24 sec 1 core: 1.15 sec Is this simply a design artifact due to a particular vendor's hypervisor implementation (type2:virtualbox in my case) or something more pervasive across more VMs to make hypervisor implementations more simpler? With so many factors, I seem to be able to make arguments both for and against this behavior - so if someone knows more about this than me, I'd be curious to read your answer. Thanks Sid [edit:addressing comments] @MartinBeckett: Cold compiles were discarded. @MonsterTruck: Couldn't find an opensource project to compile directly. Would be great but can't screwup my dev env right now. @Mr Lister, @philosodad: Have 8 hw threads, using VirtualBox, so should be 1:1 mapping without emulation @Thorbjorn: I have 6.5GB for the VM and a smallish VS2012 project - it's quite unlikely that I'm swapping in/out trashing the page file. @All: If someone can point to an open source VS2010/VS2012 project, that might be a better community reference than my (proprietary) VS2012 project. Orchard and DNN seem to need environment tweaking to compile in VS2012. I really would like to see if someone with VMWare Fusion also sees this (for VMWare vs VirtualBox compartmentalization) Test details: Hardware: Macbook Pro Retina CPU : Core i7 @ 2.3Ghz (quad core, hyper threaded = 8 cores in windows task manager) Memory : 16 GB Disk : 256GB SSD Host OS: Mac OS X 10.8 VM type: VirtualBox 4.1.18 (type 2 hypervisor) Guest OS: Windows 7 x64 SP1 Compiler: VS2012 compiling a solution with 3 C# Azure projects Compile times measure by VS2012 plugin called 'VSCommands' All tests run 5 times, first 2 runs discarded, last 3 averaged

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  • Indefinite loops where the first time is different

    - by George T
    This isn't a serious problem or anything someone has asked me to do, just a seemingly simple thing that I came up with as a mental exercise but has stumped me and which I feel that I should know the answer to already. There may be a duplicate but I didn't manage to find one. Suppose that someone asked you to write a piece of code that asks the user to enter a number and, every time the number they entered is not zero, says "Error" and asks again. When they enter zero it stops. In other words, the code keeps asking for a number and repeats until zero is entered. In each iteration except the first one it also prints "Error". The simplest way I can think of to do that would be something like the folloing pseudocode: int number = 0; do { if(number != 0) { print("Error"); } print("Enter number"); number = getInput(); }while(number != 0); While that does what it's supposed to, I personally don't like that there's repeating code (you test number != 0 twice) -something that should generally be avoided. One way to avoid this would be something like this: int number = 0; while(true) { print("Enter number"); number = getInput(); if(number == 0) { break; } else { print("Error"); } } But what I don't like in this one is "while(true)", another thing to avoid. The only other way I can think of includes one more thing to avoid: labels and gotos: int number = 0; goto question; error: print("Error"); question: print("Enter number"); number = getInput(); if(number != 0) { goto error; } Another solution would be to have an extra variable to test whether you should say "Error" or not but this is wasted memory. Is there a way to do this without doing something that's generally thought of as a bad practice (repeating code, a theoretically endless loop or the use of goto)? I understand that something like this would never be complex enough that the first way would be a problem (you'd generally call a function to validate input) but I'm curious to know if there's a way I haven't thought of.

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • BIP 10.1.3.4.x June 2010 Update Available

    - by Tim Dexter
    A new patchset for 10.1.3.4.0 and 10.1.3.4.1 is available on Metalink. some notes: The patch number is 9791839. This patchset includes 28 new bug fixes since the last patchset release on March 31. This is a culmulative update that includes all the fixes and enhancements from previous updates. The patch will supercede the other two updates. Install instructions are in the readme inside the patch There is also a new BIP client patch available, 9821068. No new template building features to my knowledge but there is an update to the template viewer to allow you to test and debug you siny new Excel templates. Server 8529759XMLP_TEMPLATE_DESIGNER CANNOT SAVE / UPLOAD TEMPLATE 8566455 BI PUBLISHER SCHEDULER DOES NOT START WITH JNDI DATA SOURCE 9295667RESPONSE OF GETSCHEDULEDREPORTINFO RETURNS STATUS AS 'UNKNOWN' INSTEAD OF 'SCHED 9542413 UNABLE TO CREATE A NEW TEMPLATE FROM UI 9546137 EXCEL ANALYZER TEMPLATE FAILS FOR A STRUCTURED XML WHEN IT IS UPLOADED 9556338 SIEBEL - BIP PARAMETERS SORT ORDER 9560562 BI PUBLISHER CACHE DIRECTORY FILLING UP AND POINTING TO INVALID DIRECTORY 9646599 USER ROLE DEFINED AS PRIMARYGROUP IN ACTIVEDIRECTORY GROUP ARE NOT RECOGNIZED 9664768 ER: NEED TO BIND USER ATTRIBUTE VALUES DEFINED IN ACTIVEDIRECTORY IN DATA QUERY 9665075 BI PUBLISHER AFTER 9546699 NOTIFICATIONS FOR REPORTS FAIL 9669973 ER: NEED TO SUPPORT PRE-PROCESSING XML WITH XSL FOR EXCEL TEMPLATE 9704401 ER: NEED TO SUPPORT DEFAULT GROUP FOR ALL USERS IN LDAP/AD SECURITY 9711899 SEARCH PARAMETER IS NOT VISIBLE WHEN SCHEDULE A REPORT 9753736 SOME ROLES FROM ACTIVEDIRECTORY ARE NOT LISTED IN ADMIN ROLE-FOLDER MAPPING 9771354 MULTIPLE PARAMETERS IN 10.1.3.4.1 DATA TEMPLATE ACT ACT DIFFERENTLY FROM 10.1.3. 9772982 "REFRESH OTHER PARAMETERS ON CHANGE" DOESN'T WORK PROPERLY Core  8599646 ER:EXTRA SPACE ADDED BELOW IMAGE IN A TABLE CELL OF TEMPLATE IN FIREFOX 9377593 SOME ROWS HEIGHT IN HTML/EXCEL OUTPUT ARE TOO BIG IN BI PUBLISHER 9487030 NAVIGATION TREE REPEATING TWICE IN PDF DCCUMENT CREATED BY BI PUBLISHER 9509432 PERFORMANCE ISSUE WHEN USING PDF TEMPLATE 9534424 PS: DOCUMENT-REPEAT-FULLPATH-ELEMENTNAME SHOULDNT USE DOT "." AS PATH SEPARATOR 9553360 FORMPROCESSOR CANNOT PARSE SOME PDF TEMPLATES 9554959 TEXT IN AUTOSHAPE IS NOT PROPERLY CUT OFF FOR LINE WRAPPING 9569417 AFTER APPLYING PATCH 9509432 PDF TEMPLATES WITH DBDRV PRODUCE NO OUTPUT 9571670 ER: EXCEL TEMPLATE TO SUPPORT XSLT LOGIC AND XSL CUSTOM EXTENTIONS 9589809 XSL:CALL-TEMPLATE IS MISSING IN GENERATED XSL FILE 9605920 BOOKMARK TESTCASE FAILED DUE TO ER9283933 9689634 PRINT FLOW CHART USING ACROSS 3 DOWN 0 GIVES EXTRA BLANK PAGES You might have noticed some fixes and ehancements to the Excel templates so I can get back on those now. There is a part two to the Mapviewer BIP Mashup coming ... just need aanother 4 hours in the day to squeeze it in.

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  • ANTS Memory Profiler 7.0

    - by Sam Abraham
    In the next few lines, I would like to briefly review ANTS Memory Profiler 7.0.  I was honored to be extended the opportunity to review this valuable tool as part of the GeeksWithBlogs influencers Program, a quarterly award providing its recipients access to valuable tools and enabling them with an opportunity to provide a brief write-up reviewing the complimentary tools they receive.   Typical Usage   ANTS Memory Profiler 7.0 is very intuitive and easy to use for any user be it novice or expert. A simple yet comprehensive menu screen enables the selection of the appropriate program type to profile as well as the executable or site for this program.   A typical use case starts with establishing a baseline memory snapshot, which tells us the initial memory cost used by the program under normal or low activity conditions. We would then take a second snapshot after the program has performed an activity which we want to investigate for memory leaks. We can then compare the initial baseline snapshot against the snapshot when the program has completed processing the activity in question to study anomalies in memory that did not get freed-up after the program has completed its performed function. The following are some screenshots outlining the selection of the program to profile (an executable for this demonstration’s purposes).   Figure 1 - Getting Started   Figure 2 - Selecting an Application to Profile     Features and Options   Right after the second snapshot is generated, Memory Profiler gives us immediate access to information on memory fragmentation, size differences between snapshots, unmanaged memory allocation and statistics on the largest classes taking up un-freed memory space.   We would also have the option to itemize objects held in memory grouped by object types within which we can study the instances allocated of each type. Filtering options enable us to quickly narrow object instances we are interested in.   Figure 3 - Easily accessible Execution Memory Information   Figure 4 - Class List   Figure 5 - Instance List   Figure 6-  Retention Graph for a Particular Instance   Conclusion I greatly enjoyed the opportunity to evaluate ANTS Memory Profiler 7.0. The tool's intuitive User Interface design and easily accessible menu options enabled me to quickly identify problem areas where memory was left unfreed in my code.     Tutorials and References  FInd out more About ANTS Memory Profiler 7.0 http://www.red-gate.com/supportcenter/Product?p=ANTS Memory Profiler   Checkout what other reviewers of this valuable tool have already shared: http://geekswithblogs.net/BlackRabbitCoder/archive/2011/03/10/ants-memory-profiler-7.0.aspx http://geekswithblogs.net/mikebmcl/archive/2011/02/28/ants-memory-profiler-7.0-review.aspx

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  • Another Custom Property Locator: a Library of Books

    - by Cindy McMullen
    Introduction The previous post gave an introduction to custom property locators and showed how create one using JDeveloper.  This post continues on the custom locator theme, with a slightly more complex locator: a library of books.  It demonstrates using the DAO pattern to delegate data access from the Locator, which is likely how many actual backing stores will integrate with the Locator.  You can imagine, rather than a library of books, the data store might be a user database of sorts.  The same sort of pattern would apply. This post uses the BookLocator example originally shown in the WebCenter documentation, but has: updated the source code to reflect the final Property APIs includes the steps for generating the namespace and property definition files via JDeveloper detailed usage of the PropertyService APIs Getting Started If you're new to JDeveloper, you might want to check out this tutorial.  There is also the "Jump-Start to using Personalization" blog post that you might find useful.  Otherwise, if you're already familiar with both, you can skip those tutorials and jump right in to using JDeveloper. Download the BookLocator.zip file (which has been updated from the original post) and unzip it to a new directory.  Start JDeveloper, navigate to the BookLocator.jws file, and open it.   It should look something like this: The Properties Namespace file contains the property definitions and property set definitions you define.  It is explained more in detail in the Namespace documentation.  Although this example doesn't show it, the property set definitions have the ability to reference multiple locators per property.   This can be done by right-clicking on the 'Locator Info' box.  Configure the contents of the Locator Map  by editing locators and mapping them to available property names in the property set definition. Compiling, deploying, and running your locator The rest of the steps in this tutorial basically follow those in the previous blog on custom locators, and won't be repeated here.   A scenario to invoke your locator is included with the sample app: see BookProperties.scenarios_diagram above.  Summary This post demonstrates a simple library of books accessed by the BookPropertyLocator via the DAO layer.  This is a useful pattern for more realistic property retrievals, such as a backing user store.  It also points out the possibility of retrieving properties from multiple locators, which would be quite handy to retrieve user attributes from multiple sources.

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  • Can a 10-bit monitor connection preserve all tones in 8-bit sRGB gradients on a wide-gamut monitor?

    - by hjb981
    This question is about color management and the use of a higher color depth, 10 bits per channel (30 bits in total, resulting in 1.07 billion colors, or 1024 shades of gray, sometimes referred to as "deep color") compared to the standard of 8 bits per channel (24 bits in total, 16.7 million colors, 256 shades of gray, sometimes referred to as "true color"). Do not confuse with "32 bit color", which usually refers to standard 8 bit color with an extra channel ("alpha channel") for transparency (used to achieve effects like semi-transparent windows etc). The following can be assumed to be in place: 1: A wide-gamut monitor that supports 10-bit input. Further, it can be assumed that the monitor has been calibrated to its native gamut and that an ICC color profile has been created. 2: A graphics card that supports 10-bit output (and is connected to the monitor via DisplayPort). 3: Drivers for the graphics card that support 10-bit output. If applications that support 10-bit output and color profiles would be used, I would expect them to display images that were saved using different color spaces correctly. For example, both an sRGB and an adobeRGB image should be displayed correctly. If an sRGB image was saved using 8 bits per channel (almost always the case), then the 10-bit signal path would ensure that no tonal gradients were lost in the conversion from the sRGB of the image to the native color space of the monitor. For example: If the image contains a pixel that is pure red in 8 bits (255,0,0), the corresponding value in 10 bits would be (1023,0,0). However, since the monitor has a larger color space than sRGB, sending the signal (1023,0,0) to the monitor would result in a red that was too saturated. Therefore, according to the ICC color profile, the signal would be transformed into a different value with less red saturation, for example (987,0,0). Since there are still plenty of levels left between 0 and 987, all 256 values (0-255) for red in the sRGB color space of the file could be uniquely mapped to color-corrected 10-bit values in the monitor's native color space. However, if the conversion was done in 8 bits, (255,0,0) would be translated to (246,0,0), and there would now only be 247 available levels for the red channel instead of 256, degrading the displayed image quality. My question is: how does this work on Ubuntu? Let's say that I use Firefox (which is color-aware and uses ICC color profiles). Would I get 10-bit processing, thus preserving all levels of an 8-bit picture? What is the situation like for other applications, especially photo applications like Shotwell, Rawtherapee, Darktable, RawStudio, Photivo etc? Does Ubuntu differ from other operating systems (Linux and others) on this point?

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  • Playing with F#

    - by mroberts
    Project Euler is a awesome site.   When working with a new language it can be tricky to find problems that need solving, that are more complex than "Hello World" and simpler than a full blown application. Project Euler gives use just that, cool and thought provoking problems that usually don't take days to solve.  I've solved a number of questions with C# and some with Java.  BTW, I used Java because it had BigInteger support before .Net. A couple weeks ago, back when winter had a firm grip on Columbus, OH, I began playing (researching) with F#.  I began with Problem #1 from Project Euler.  I started by looking at my solution in C#. Here is my solution in C#. 1: using System; 2: using System.Collections.Generic; 3:   4: namespace Problem001 5: { 6: class Program 7: { 8: static void Main(string[] args) 9: { 10: List<int> values = new List<int>(); 11:   12: for (int i = 1; i < 1000; i++) 13: { 14: if (i % 3 == 0 || i % 5 == 0) 15: values.Add(i); 16: } 17: int total = 0; 18:   19: values.ForEach(v => total += v); 20:   21: Console.WriteLine(total); 22: Console.ReadKey(); 23: } 24: } 25: }   Now, after much tweaking and learning, here is my solution in F#.   1: open System 2:   3: let calc n = 4: [1..n] 5: |> List.map (fun x -> if (x % 3 = 0 || x % 5 = 0) then x else 0) 6: |> List.sum 7:   8: let main() = 9: calc 999 10: |> printfn "result = %d" 11: Console.ReadKey(true) |> ignore 12:   13: main() Just this little example highlights some cool things about F#. Type inference. F# infers the type of a value.  In the C# code above we declare a number of variables, the list, and a couple ints.  F# does not require this, it infers the calc (a function) accepts a int and returns a int. Great built in functionality for Lists.  List.map for example. BTW, I don’t think I’m spilling the beans by giving away the code for Problem 1.  It by far is the easiest question, IMHO, solved by 92,000+ people. Next I’ll look into writing a class library with F#.

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  • Now Shipping! NetAdvantage for .NET 2010 Volume 3!

    The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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  • ZFS for Database Log Files

    - by user12620111
    I've been troubled by drop outs in CPU usage in my application server, characterized by the CPUs suddenly going from close to 90% CPU busy to almost completely CPU idle for a few seconds. Here is an example of a drop out as shown by a snippet of vmstat data taken while the application server is under a heavy workload. # vmstat 1  kthr      memory            page            disk          faults      cpu  r b w   swap  free  re  mf pi po fr de sr s3 s4 s5 s6   in   sy   cs us sy id  1 0 0 130160176 116381952 0 16 0 0 0 0  0  0  0  0  0 207377 117715 203884 70 21 9  12 0 0 130160160 116381936 0 25 0 0 0 0 0  0  0  0  0 200413 117162 197250 70 20 9  11 0 0 130160176 116381920 0 16 0 0 0 0 0  0  1  0  0 203150 119365 200249 72 21 7  8 0 0 130160176 116377808 0 19 0 0 0 0  0  0  0  0  0 169826 96144 165194 56 17 27  0 0 0 130160176 116377800 0 16 0 0 0 0  0  0  0  0  1 10245 9376 9164 2  1 97  0 0 0 130160176 116377792 0 16 0 0 0 0  0  0  0  0  2 15742 12401 14784 4 1 95  0 0 0 130160176 116377776 2 16 0 0 0 0  0  0  1  0  0 19972 17703 19612 6 2 92  14 0 0 130160176 116377696 0 16 0 0 0 0 0  0  0  0  0 202794 116793 199807 71 21 8  9 0 0 130160160 116373584 0 30 0 0 0 0  0  0 18  0  0 203123 117857 198825 69 20 11 This behavior occurred consistently while the application server was processing synthetic transactions: HTTP requests from JMeter running on an external machine. I explored many theories trying to explain the drop outs, including: Unexpected JMeter behavior Network contention Java Garbage Collection Application Server thread pool problems Connection pool problems Database transaction processing Database I/O contention Graphing the CPU %idle led to a breakthrough: Several of the drop outs were 30 seconds apart. With that insight, I went digging through the data again and looking for other outliers that were 30 seconds apart. In the database server statistics, I found spikes in the iostat "asvc_t" (average response time of disk transactions, in milliseconds) for the disk drive that was being used for the database log files. Here is an example:                     extended device statistics     r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 2053.6    0.0 8234.3  0.0  0.2    0.0    0.1   0  24 c3t60080E5...F4F6d0s0     0.0 2162.2    0.0 8652.8  0.0  0.3    0.0    0.1   0  28 c3t60080E5...F4F6d0s0     0.0 1102.5    0.0 10012.8  0.0  4.5    0.0    4.1   0  69 c3t60080E5...F4F6d0s0     0.0   74.0    0.0 7920.6  0.0 10.0    0.0  135.1   0 100 c3t60080E5...F4F6d0s0     0.0  568.7    0.0 6674.0  0.0  6.4    0.0   11.2   0  90 c3t60080E5...F4F6d0s0     0.0 1358.0    0.0 5456.0  0.0  0.6    0.0    0.4   0  55 c3t60080E5...F4F6d0s0     0.0 1314.3    0.0 5285.2  0.0  0.7    0.0    0.5   0  70 c3t60080E5...F4F6d0s0 Here is a little more information about my database configuration: The database and application server were running on two different SPARC servers. Storage for the database was on a storage array connected via 8 gigabit Fibre Channel Data storage and log file were on different physical disk drives Reliable low latency I/O is provided by battery backed NVRAM Highly available: Two Fibre Channel links accessed via MPxIO Two Mirrored cache controllers The log file physical disks were mirrored in the storage device Database log files on a ZFS Filesystem with cutting-edge technologies, such as copy-on-write and end-to-end checksumming Why would I be getting service time spikes in my high-end storage? First, I wanted to verify that the database log disk service time spikes aligned with the application server CPU drop outs, and they did: At first, I guessed that the disk service time spikes might be related to flushing the write through cache on the storage device, but I was unable to validate that theory. After searching the WWW for a while, I decided to try using a separate log device: # zpool add ZFS-db-41 log c3t60080E500017D55C000015C150A9F8A7d0 The ZFS log device is configured in a similar manner as described above: two physical disks mirrored in the storage array. This change to the database storage configuration eliminated the application server CPU drop outs: Here is the zpool configuration: # zpool status ZFS-db-41   pool: ZFS-db-41  state: ONLINE  scan: none requested config:         NAME                                     STATE         ZFS-db-41                                ONLINE           c3t60080E5...F4F6d0  ONLINE         logs           c3t60080E5...F8A7d0  ONLINE Now, the I/O spikes look like this:                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1053.5    0.0 4234.1  0.0  0.8    0.0    0.7   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1131.8    0.0 4555.3  0.0  0.8    0.0    0.7   0  76 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1167.6    0.0 4682.2  0.0  0.7    0.0    0.6   0  74 c3t60080E5...F8A7d0s0     0.0  162.2    0.0 19153.9  0.0  0.7    0.0    4.2   0  12 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1247.2    0.0 4992.6  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0     0.0   41.0    0.0   70.0  0.0  0.1    0.0    1.6   0   2 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1241.3    0.0 4989.3  0.0  0.8    0.0    0.6   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1193.2    0.0 4772.9  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0 We can see the steady flow of 4k writes to the ZIL device from O_SYNC database log file writes. The spikes are from flushing the transaction group. Like almost all problems that I run into, once I thoroughly understand the problem, I find that other people have documented similar experiences. Thanks to all of you who have documented alternative approaches. Saved for another day: now that the problem is obvious, I should try "zfs:zfs_immediate_write_sz" as recommended in the ZFS Evil Tuning Guide. References: The ZFS Intent Log Solaris ZFS, Synchronous Writes and the ZIL Explained ZFS Evil Tuning Guide: Cache Flushes ZFS Evil Tuning Guide: Tuning ZFS for Database Performance

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  • Ubuntu 12.04 x64 LTS VPN Server not changing IP

    - by user288778
    I used this guide http://silverlinux.blogspot.co.uk/2012/05/how-to-pptp-vpn-on-ubuntu-1204-pptpd.html and it worked fine. I'm able to connect but the problem is, that my IP being changed to "localip" not "remote ip". This is what I get from tail -f /var/log/syslog [code] June 6 00:09:19 instant5860 NetworkManager[1456]: Unmanaged Device found; state CONNECTED forced (see http://bugs.launchpad.net/bugs/191889) June 6 00:09:19 instant5860 NetworkManager[1456]: Marking connection 'Wired connection 1' invalid. June 6 00:09:19 instant5860 NetworkManager[1456]: Activation (eth1) failed. June 6 00:09:19 instant5860 NetworkManager[1456]: Activation (eth1) Stage 4 of 5 (IPv4 Configure Timeout) complete. June 6 00:09:19 instant5860 NetworkManager[1456]: (eth1): device state change: failed - disconnected (reason 'none') [120 30 0] June 6 00:09:19 instant5860 NetworkManager[1456]: (eth1): deactivating device (reason 'none') [0] June 6 00:09:19 instant5860 NetworkManager[1456]: Unmanaged Device found; state CONNECTED forced. June----- avahi-daemon[440]: Withdrawing address record for fe80......... on eth1 Jun------avahi-daemon[440]: Leaving mDNS multicast group on interface eth1. IPv6 with address fe80..... Jun------avahi-daemon[440]: Interface eth1.IPv6 no longer relevant for mDNS. Jun------avahi-daemon[440]: Joining mDNS multicast group on interface eth1.IPv6 with address fe80.... Jun------avahi-daemon[440]: New relevant interface eth1.IPv6 for mDNS Jun------avahi-daemon[440]: Registering new address record for fe80..... on eth1.*. Jun - snmpd[1172]: error on subcontainer 'ia_addr' insert (-1) dbusp382]: [syste] Activating service name='org.freedesktop.PackageKit' (using servicehelper) AptDaemon: INFO: Initializing daemon AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer dbus[382]: [system] Successfu;;y activated service 'org.freedesktop.PackageKit' AptDaemon.PackageKit: INFO: Initializing PackageKit transaction AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/233beca013a0473ea34d9dea805af5df AptDaemon.Worker: INFO: Processing transaction /org/debian/apt... AptDaemon.PackageKit: INFO: Get updates() AptDaemon.Worker: INFO: Finished snmpd[1172]: error on subcontainer pptpd[23611]: CTRL: Client 82.33.... control connection started pptpd[23611]: CTRL: Starting call (launching pppd, opening GRE) pptpd[23611]: pppd 2.4.5 started by root uid 0 pptpd[23611]: Using interface ppp0 pptpd[23611]: Connect ppp0 <-- /dev/pts/1 NetworkManager[1456]: SCPlugin - Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0) NetworkManager[1456]:SCPlugin - Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found. pptpd[23612]: peer from calling number 82... authorized. kernel: [2918261.416923] init: ufw pre-start process (23613) terminated with status 1 dhclient: DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 7 CTRL: Ignored a SET LING info packet with real ACCMs! local IP address:109.0.121.197 remote IP address: 109.0.84.56 dhclient: DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 13 NetworkManager[1456]: (eth1): DHCPv4 request timed out. NetworkManager[1456]: (eth1): canceled DHCP transaction, DHCP client pid 23280 NetworkManager[1456]: Activation (eth1) Stage 4 of 5 (IPv4 Configure Timeout) scheduled... NetworkManager[1456]: Activation (eth1) Stage 4 of 5 (IPv4 Configure Timeout) started... NetworkManager[1456]: (eth1): device state change: ip-config - failed (reason 'ip-config-unavailable') [70 120 5[ NetworkManager[1456]: Unmanaged 'ia_addr' insert (-1)[/code]

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  • Agile Documentation

    - by Nick Harrison
    We all know that one of the premises of the agile manifesto is to value Working Software over Comprehensive Documentation. This is a wonderful idea and it takes a tremendous burden off of project implementations. I have seen as many projects fail because of the maintenance weight of the project documentations as I have for any reason. But this goal as important as it is may not always be practical. Sometimes the client will simply insist on tedious documentation despite the arguments against it. This may be to calm a nervous client. This may be to satisfy an audit / compliance requirement. This may be a non-too subtle attempt at sabotaging the project. Ok, it is probably not an all out attempt to sabotage the project, but it will probably feel that way. So what can we do to keep to the spirit of the Agile Manifesto but still meet the needs of the client wanting the documentation? This is a good question that I have been puzzling over lately! I hope to explore some possible answers more fully here. A common theme that my solutions are likely to follow is the same theme that I often follow with simplifying complex business logic. Make it table driven! My thought is that the sought after documentation could be a report or reports out of a metadata repository. Reports are much easier to maintain than hand written documentation. Here are a few additional advantages that we can explore over time: Reports will take advantage of the fact that different people have different needs and different format requirements Reports and the supporting metadata are more easily validated and the validation can be automated. If the application itself uses this metadata than there never has to be a question as to whether or not the metadata is up to date. It is up to date or the application would not work. In many cases we should be able to automatically gather most of the Meta data that we need using reflection, system tables, etc. I think that this will lower the total cost of ownership for the documentation and may provide something useful beyond having a pretty document to look at.  What are your thoughts?

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  • Enterprise Manager 12c: New DSS Demos Available

    - by Javier Puerta
    Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • SEO effects of intermix of WP blog, custom PHP site and FB app game

    - by melbournetechlover
    We're a melbourne tech company in the process of building a custom site in PHP. We plan to launch a "pre-launch" page which is also custom coded (CSS3 on twitter bootstrap framework + HTML5 front end and PHP back end). On that site will be a link to a blog - the idea behind this is to build up ranking for a variety of relevant keywords prior to the full site going live (given the majority of the site is a member only community anyway so the blog is really the main way we'll be able to execute on-site SEO. Ideally, we would like to install wordpress in a subdirectory on our servers and just customise the header to look the same as the landing page of the website. But some questions and concerns... Is there any detrimental effect on SEO efforts in having two separate systems (one custom PHP, the other an installation of wordpress) to manage the blog vs the rest of the site? Are there any benefits or detriments to installing on a sub domain such as blog.sitename.com vs. sitename.com/blog. My preference would be sitename.com/blog as it feels neater - but open to suggestions based on knowledge of Google preferences. Separately, we are building a Facebook app which is under another site name. Again because we are launching this app first, from an SEO perspective, would it actually be better to run it from a sub domain on the main site - e.g. gamename.mainsitename.com instead of on app.gamename.com? Currently we have it on app.gamename.com, but if there are SEO benefits to moving it to the other domain and server then we'll do it. Basically we don't want to have our SEO efforts divided - will Google algorithms prefer two sites heavily referring traffic, or is it better to focus our efforts on one. I guess that's the crux of the issue. But the other one is - does Google care about traffic accessing a page built for the Facebook app iFrame - does that count toward rankings? Sorry I hope these questions aren't too complex - but we're in the tech world every day and still can't seem to find a good answer to these ones...hence I'm taking to the forums!! Free beer for whoever can give me a solid answer!

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  • The Birth of SSAS Compare

    - by Red Gate Software BI Tools Team
    Noemi Moreno, Red Gate Business Intelligence Specialist Software vendors – even Microsoft – tend to forget about the needs of business intelligence developers. We are a rare and rather invisible species. For example, BIDS remained in VS 2008 until SQL Server 2012. It took until this release before we got something as simple as an “undo” function. Before I joined Red Gate as a BI specialist, I worked on SQL Development. I’ll never forget the time I discovered Red Gate’s SQL Compare tool and how it reduced the task of preparing a database release from a couple of days to ten minutes. When I moved to SSAS, MDX and cubes, I became frustrated with the deployment process because I couldn’t find a tool that made Cube releases as easy as they are with SQL Compare. This became my quest. I pitched the idea to a few people in Red Gate’s regular Down Tools Week, when everyone puts down their day-to-day tasks and works on their own projects. My task was to reason with a roomful of cynical developers, hardened to the blandishments of project managers, for help to develop a tool that would compare two different SSAS databases and create the script to process only the objects that needed processing, thereby reducing release time to only a few minutes. I walked to the podium and gave them the full story of the distressed BI specialists, doomed to spend tedious hours preparing deployment scripts. A few developers recovered from their torpor to cast a languid eye at my presentation. It wasn’t enough. In a sudden impulse, I blurted out a promise to perform a flamenco dance for just the team if the tool was able to successfully compare two SSAS databases and generate a script by the end of the week. I was lucky enough that some of them believed me and jumped in: David Pond (Dev), Matt Burton (Dev), Tilman Bregler (Dev), Shobana Sekar (Test), Ruchija Raj (Test), Nick Sutherland (Product Manager) and Irma Tanovic (BI). They didn’t know that Irma and I would be away on a conference in Amsterdam and would leave them without our support. But to my surprise, they had a working tool by the time we came back – basic, and with a few bugs, but a working tool nonetheless! Seeing it compare a very basic SSAS database, detect the changes and generate the scripts was amazing! Something that normally takes half a day was done in under a minute. Since then, a few months have passed and a BI Tools team has been created at Red Gate to work full time on BI tools for BI developers, starting with SSAS Compare. How cool is that? So download the free beta and give us your feedback. And the flamenco? I still need to deliver that. Tilman reminds me every day! I need to get the full flamenco costume.

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  • Common SOA Problems by C2B2

    - by JuergenKress
    SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • prism and multiple screens

    - by Avi
    OK - I am studying Prism a little because of a "free weekend" offer on Pluralsight. As this is proving too complex for me, I went to the Prism book and looked at the forward, and this is what it said: What comes after “Hello, World?” WPF and Silverlight developers are blessed with an abundance of excellent books... There’s no lack of tutorials on Model-View-ViewModel ... But they stop short of the guidance you need to deliver a non-trivial application in full. Your first screen goes well. You add a second screen and a third. Because you started your solution with the built-in “Navigation Application Template,” adding new screens feels like hanging shirts on a closet rod. You are on a roll. Until the harsh reality of real application requirements sets in. As it happens, your application has 30 screens not three. There’s no room on that closet rod for 30 screens. Some screens are modal pop-ups; you don’t navigate to a pop-up. Screens become interdependent such that user activity in one screen triggers changes that propagate throughout the UI. Some screens are optional; others are visible only to authorized users. Some screens are permanent, while other screens can be opened and closed at will. You discover that navigating back to a previously displayed screen creates a new instance. That’s not what you expected and, to your horror, the prior instance is gone along with the user’s unsaved changes. Now the issue is, I don't relate to this description. I've never been a UI programmer, but same as everyone else I'm using Windows apps such as MS-Office, and web sites such as Amazon, Facebook and StackExchange. And I look at these and I don't see many "so many screens" issues! Indeed, the only applications having many windows I can think of is Visual Studio. Maybe also Visio, a little. But take Word - You have a ribbon and a main window. Or take Facebook: You have those lists on the left (Favorites, Lists, Groups etc.), the status middle, the adds and then the Contacts sidebar. But it's only one page. Of course, I understand that in enterprise scenarios there are dashboad applications where multiple segments of the screen are updated from multiple non-related services. This I dig. But other scenarios? So - What am I missing? What is the "multiple screens" monster Pirsm is supposed to be the silver bullet solution for? Shoud I invest in studying Prism in addition to learning WPF or ASP.NET MVC?

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  • Data-Driven SOA with Oracle Data Integrator

    - by Irem Radzik
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif"; mso-fareast-font-family:"MS Mincho";} By Mike Eisterer, Data integration is more than simply moving data in bulk or in real-time, it is also about unifying information for improved business agility and integrating it in today’s service-oriented architectures. SOA enables organizations to easily define services which may then be discovered and leveraged by varying consumers. These consumers may be applications, customer facing portals, or complex business rules which are assembling services to automate process. Data as a foundational service provider is a key component of today’s successful SOA implementations. Oracle offers the broadest and most integrated portfolio of products to help you define, organize, orchestrate and consume data services. If you are attending Oracle OpenWorld next week, you will have ample opportunity to see the latest Oracle Data Integrator live in action and work with it yourself in two offered Hands-on Labs. Visit the hands-on lab to gain experience firsthand: Oracle Data Integrator and Oracle SOA Suite: Hands-on- Lab (HOL10480) Wed Oct 3rd 11:45AM Marriott Marquis- Salon 1/2 To learn more about Oracle Data Integrator, please visit our Introduction Hands-on LAB: Introduction to Oracle Data Integrator (HOL10481) Mon Oct 1st 3:15PM, Marriott Marquis- Salon 1/2 If you are not able to attend OpenWorld, please check out our latest resources for Data Integration.

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