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  • Java - Problem in deploying Web Application

    - by Yatendra Goel
    I have built a Java Web Application and packed it in a .war file and tested it on my local tomcat server and it is running fine. But when I deployed it on my client's server, it is showing an error. According to the remote server (my client's server), it is not finding a tld file packed in a jar file which I had placed in WEB-INF/lib directory. But when I checked the WEB-INF/lib directory for the jar file, i found that it was there. The contents of META-INF/MANIFEST.MF is as follows: Manifest-Version: 1.0 Class-Path: I think that there is no need to explicitly mention the classpath of WEB-INF/lib directory as it is in the classpath of any web application by default. Then, why the server can't find the jar file in the lib directory when I deployed it on a remote server and why it is working when I deployed the same application on my local server. I posted a question for this at http://stackoverflow.com/questions/2441254/struts-1-struts-taglib-jar-is-not-being-found-by-my-web-application but found that the problem is unusual as nobody could answer it. So my questions are as follows: Q1. Is WEB-INF/lib still remains on the classpath if I leave the classpath entry blank as shown above in the MANIFEST.MF file or I should delete the classpath entry completely from the file or I should explicitly enter Class-Path: /WEB-INF/lib as the classpath entry? Q2. I have JSP pages, Servlets and some helper classes in the web application. Jsp pages are located at the root. Servlets and helper classes are located in WEB-INF/classes folder. So Is there any problem if my helper classes are located in the WEB-INF/classes folder? Note: Please note that this question is not same as my previous question. It is a follow-up question of my previous question. Both the servers (local and remote) are tomcat servers.

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  • System.InvalidOperationException compiling ASP.NET app on Mono

    - by Radu094
    This is the error I get when I start my ASP.NET application in Mono: System.InvalidOperationException: The process must exit before getting the requested information. at System.Diagnostics.Process.get_ExitCode () [0x00044] in /usr/src/mono-2.6.3/mcs/class/System/System.Diagnostics/Process.cs:149 at (wrapper remoting-invoke-with-check) System.Diagnostics.Process:get_ExitCode () at Mono.CSharp.CSharpCodeCompiler.CompileFromFileBatch (System.CodeDom.Compiler.CompilerParameters options, System.String[] fileNames) [0x001ee] in /usr/src/mono-2.6.3/mcs/class/System/Microsoft.CSharp/CSharpCodeCompiler.cs:267 at Mono.CSharp.CSharpCodeCompiler.CompileAssemblyFromFileBatch (System.CodeDom.Compiler.CompilerParameters options, System.String[] fileNames) [0x00011] in /usr/src/mono-2.6.3/mcs/class/System/Microsoft.CSharp/CSharpCodeCompiler.cs:156 at System.CodeDom.Compiler.CodeDomProvider.CompileAssemblyFromFile (System.CodeDom.Compiler.CompilerParameters options, System.String[] fileNames) [0x00014] in /usr/src/mono-2.6.3/mcs/class/System/System.CodeDom.Compiler/CodeDomProvider.cs:119 at System.Web.Compilation.AssemblyBuilder.BuildAssembly (System.Web.VirtualPath virtualPath, System.CodeDom.Compiler.CompilerParameters options) [0x0022f] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/AssemblyBuilder.cs:804 at System.Web.Compilation.AssemblyBuilder.BuildAssembly (System.Web.VirtualPath virtualPath) [0x00000] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/AssemblyBuilder.cs:730 at System.Web.Compilation.BuildManager.GenerateAssembly (System.Web.Compilation.AssemblyBuilder abuilder, System.Web.Compilation.BuildProviderGroup group, System.Web.VirtualPath vp, Boolean debug) [0x00254] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/BuildManager.cs:624 at System.Web.Compilation.BuildManager.BuildInner (System.Web.VirtualPath vp, Boolean debug) [0x0011c] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/BuildManager.cs:411 at System.Web.Compilation.BuildManager.Build (System.Web.VirtualPath vp) [0x00050] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/BuildManager.cs:356 at System.Web.Compilation.BuildManager.GetCompiledType (System.Web.VirtualPath virtualPath) [0x0003a] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/BuildManager.cs:803 at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath (System.Web.VirtualPath virtualPath, System.Type requiredBaseType) [0x0000c] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.Compilation/BuildManager.cs:500 at System.Web.UI.PageParser.GetCompiledPageInstance (System.String virtualPath, System.String inputFile, System.Web.HttpContext context) [0x0001c] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.UI/PageParser.cs:161 at System.Web.UI.PageHandlerFactory.GetHandler (System.Web.HttpContext context, System.String requestType, System.String url, System.String path) [0x00000] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web.UI/PageHandlerFactory.cs:45 at System.Web.HttpApplication.GetHandler (System.Web.HttpContext context, System.String url, Boolean ignoreContextHandler) [0x00055] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web/HttpApplication.cs:1643 at System.Web.HttpApplication.GetHandler (System.Web.HttpContext context, System.String url) [0x00000] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web/HttpApplication.cs:1624 at System.Web.HttpApplication+<Pipeline>c__Iterator2.MoveNext () [0x0075f] in /usr/src/mono-2.6.3/mcs/class/System.Web/System.Web/HttpApplication.cs:1259 I checked the source code indicated by the stacktrace, namely :CSharpCodeCompiler.cs:267 mcs.WaitForExit(); result.NativeCompilerReturnValue = mcs.ExitCode; //this throws the exception I have no ideea if this is a bug in Mono, or if my App is doing something it shoudn't. A simple "Hello World" application indicates that Mono is properly installed and working, It is just my app that is causing this exception to be thrown. Hoping some enlighted minds have more on the issue

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  • ASP.NET Web Service Throws 401 (unauthorized) Error

    - by user268611
    Hi Experts, I have this .NET application to be run in an intranet environment. It is configured so that it requires Windows Authentication before you can access the website (Anonymous access is disabled). This website calls a web service (enable anonymous access) and the web service calls the DB. We do have a token-based authentication between the web application and the web service to secure the communication between them. The issue I'm facing is that when I deploy this to production, I'm having an intermittent issue whereby the communication between the web application and the web service failed. The 401 issue was thrown. This is actually working fine in our QA environment. Is this an issue with Active Directory? Or could it be an isssue with FQDN as mentioned here: http://support.microsoft.com/default.aspx?scid=kb;en-us;896861? The weirdest thing is that this is happening intermittently when tested in both on the server itself and a remote workstation in my client's environment. But, this is working perfectly in my environment. OS: Windows Server SP1 IIS 6 .NET 3.5 Framework Any idea about the 401 (Unauthorized) issue?? Thx for the help... This is from the log... Event code: 3005 Event message: An unhandled exception has occurred. Event time: 4/5/2010 10:44:57 AM Event time (UTC): 4/5/2010 2:44:57 AM Event ID: 6c8ea2607b8d4e29a7f0b1c392b1cb21 Event sequence: 155112 Event occurrence: 2 Event detail code: 0 Application information: Application domain: xxx Trust level: Full Application Virtual Path: xxx Application Path: xxx Machine name: xxx Process information: Process ID: 4424 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: WebException Exception message: The request failed with HTTP status 401: Unauthorized. Request information: Request URL: http://[ip]/[app_path] Request path: xxx User host address: [ip] User: xxx Is authenticated: True Authentication Type: Negotiate Thread account name: xxx Thread information: Thread ID: 6 Thread account name: xxx Is impersonating: False Stack trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at wsVulnerabilityAdvisory.Service.test() at test.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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  • Is there a way to identify which web framework is used in a site?

    - by ragu.pattabi
    Whenever I come across a cute website, I am always curious to know which web framework was used by its developers? Being a novice in web development, a look at the page source doesn't give any clue. Any way(s) to get this information? If possible, may be with a bit of Ruby magic, I can figure out things like: which is the most/least used framework for my favorite sites, audio/video heavy sites, etc.

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  • Why would one use REST instead of Web services?

    - by AngryHacker
    Attended an interesting demo on REST today, however, I couldn't think of a single reason (nor was one presented) why REST is in anyway better or simpler to use and implement than a Web Services stack. What are some of the reasons Why anyone in the "real world" use REST instead of the Web Services?

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  • Tools for website/web application load testing?

    - by zarko.susnjar
    Before going into production, our client demands actual numbers of how many users our web application can handle. We have all kinds of features implemented including asset management (file uploads/downloads), documents import/export, various statistics, web-services etc. Which tool (or set of tools) could do this? Application details: XHTML/jQuery Coldfusion 8 SQL Server 2008 Windows Server 2008

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  • What are the "must " security tools for small organizations ?

    - by Berkay
    One of my friend has started a company, it's a small-scale company that has a 40 workers.There is two guys also responsible for the security and IT related issues.He is managing the LAN, Webpage of the company, e-mail configuration, printer hardware modification, application deployment etc. In this point, to provide the security measures including access controls, authentication, web server security etc. Which tools do you use for securing, monitoring and controlling the system ? Are you paying for these tools or are they open source? This question is due to the security administrators requests to my friend.He offers to get some tools for the company and my friend hesitates to pay that much on them (what he mentioned me.)

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  • How to disable or edit Google Chrome Developer Tools shortcut?

    - by HoLyVieR
    There is a shortcut in the Google Chrome Developer Tools which happen to trigger every times I try to type the [ or ] character in the console. The shortcut in question probably is Alt+[, Alt+^ or [ and it moves the tabs (of the Chrome Developer Tools) to the last selected one. This shortcut is simply blocking me from typing the [ or ] in the console and I want to either disable it or edit it to something else. How can I edit or disable that shortcut ? Note : I'm not really using the shortcut in the developers tools, so if it's only possible to disable all shortcut it would be a viable solution.

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  • BDD (Behavior-Driven Development) tools for .Net

    - by tikrimi
    For several years, I use TDD (Test-Driven Development) to produce code. I no longer plans to work without using TDD. The use of TDD significantly increases code quality, but does not guarantee that the code is the code that corresponds to the requirements specifications (write the "right code" with BDD as opposed to the write "code right" with BDD). Dan North has described in an article in published in 2006 the foundations of the BDD (Behavior-Driven Development). In this article, he introduces the formalism "When Given Then". This formalism is used in all tools dedicated to BDD. This is a short list of open source BDD tools that you can use with .Net : SpecFlow: Here you can find an article in MSDN Magazine and 2 webcasts (http://channel9.msdn.com/posts/ASPNET-MVC-With-Community-Tools-Part-2-Spec-Flow-and-WatiN and http://channel9.msdn.com/posts/ASPNET-MVC-With-Community-Tools-Part-3-More-Spec-Flow-and-WatiN) published on Chanel9. NSpec: This is certainly the most used project. There are many examples on the web. StoryQ: This project is hosted on Codeplex. This small project is very simple to implement and very useful.

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  • How do I manage the technical debate over WCF vs. Web API?

    - by Saeed Neamati
    I'm managing a team of like 15 developers now, and we are stuck at a point on choosing the technology, where the team is broken into two completely opposite teams, debating over usage of WCF vs. Web API. Team A which supports usage of Web API, brings forward these reasons: Web API is just the modern way of writing services (Wikipedia) WCF is an overhead for HTTP. It's a solution for TCP, and Net Pipes, and other protocols WCF models are not POCO, because of [DataContract] & [DataMember] and those attributes SOAP is not as readable and handy as JSON SOAP is an overhead for network compared to JSON (transport over HTTP) No method overloading Team B which supports the usage of WCF, says: WCF supports multiple protocols (via configuration) WCF supports distributed transactions Many good examples and success stories exist for WCF (while Web API is still young) Duplex is excellent for two-way communication This debate is continuing, and I don't know what to do now. Personally, I think that we should use a tool only for its right place of usage. In other words, we'd better use Web API, if we want to expose a service over HTTP, but use WCF when it comes to TCP and Duplex. By searching the Internet, we can't get to a solid result. Many posts exist for supporting WCF, but on the contrary we also find people complaint about it. I know that the nature of this question might sound arguable, but we need some good hints to decide. We're stuck at a point where choosing a technology by chance might make us regret it later. We want to choose with open eyes. Our usage would be mostly for web, and we would expose our services over HTTP. In some cases (say 5 to 10 percent) we might need distributed transactions though. What should I do now? How do I manage this debate in a constructive way?

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  • Documenting your database with Visual Studio 2012 SSDT tools

    - by krislankford
    The title of this post is interesting and something I am wishing you and your colleagues had a better way to do. I understand as I am asked this question frequently. I couple of weeks ago I was asked the same question by a customer who documents their database using the ApexSQL Doc tools which uses the extended properties on objects to create automated documentation. I thought that was super interesting and went down the path to see how we could could support the creation of this documentation while leveraging the Visual Studio 2012 SSDT Tools. What I found is was rather intriguing. There is a property called “Description” on all objects in the SSDT tools. This property is rather subtle and I am betting overlooked. To be honest, this property has probably been there for a while and I just never discovered it. Adding text to this '”Description” property it allows Visual Studio to create the commands for the extended properties directly to your schema which should be version controlled. As I did more digging there seemed to be extended properties at every level in the SQL database objects. This fills some rather challenging gaps and allows organizations to manage SQL Schema using the Visual Studio SQL database tools while allowing a way to automatically document the database. This will also work in the automation of the creation and alter scripts that can be generated as part f an automated build system. Now we essentially get a way to store, build and document the database in a nice little ALM package. Happy Coding!

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  • How do web servers enforce the same-origin policy?

    - by BBnyc
    I'm diving deeper into developing RESTful APIs and have so far worked with a few different frameworks to achieve this. Of course I've run into the same-origin policy, and now I'm wondering how web servers (rather than web browsers) enforce it. From what I understand, some enforcing seems to happen on the browser's end (e.g., honoring a Access-Control-Allow-Origin header received from a server). But what about the server? For example, let's say a web server is hosting a Javascript web app that accesses an API, also hosted on that server. I assume that server would enforce the same-origin policy --- so that only the javascript that is hosted on that server would be allowed to access the API. This would prevent someone else from writing a javascript client for that API and hosting it on another site, right? So how would a web server be able to stop a malicious client that would try to make AJAX requests to its api endpoints while claiming to be running javascript that originated from that same web server? What's the way most popular servers (Apache, nginx) protect against this kind of attack? Or is my understanding of this somehow off the mark? Or is the cross-origin policy only enforced on the client end?

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  • Question about the evolution of interaction paradigm between web server program and content provider program?

    - by smwikipedia
    Hi experts, In my opinion, web server is responsible to deliver content to client. If it is static content like pictures and static html document, web server just deliver them as bitstream directly. If it is some dynamic content that is generated during processing client's request, the web server will not generate the conetnt itself but call some external proram to genearte the content. AFAIK, this kind of dynamice content generation technologies include the following: CGI ISAPI ... And from here, I noticed that: ...In IIS 7, modules replace ISAPI filters... Is there any others? Could anyone help me complete the above list and elabrate on or show some links to their evolution? I think it would be very helpful to understand application such as IIS, TomCat, and Apache. I once wrote a small CGI program, and though it serves as a content generator, it is still nothing but a normal standalone program. I call it normal because the CGI program has a main() entry point. But with the recenetly technology like ASP.NET, I am not writing complete program, but only some class library. Why does such radical change happens? Many thanks.

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  • SQL SERVER – Installing SQL Server Data Tools and SSRS

    - by Pinal Dave
    This example is from the Beginning SSRS by Kathi Kellenberger. Supporting files are available with a free download from the www.Joes2Pros.com web site. If you have installed SQL Server, but are missing the Data Tools or Reporting Services Double-click the SQL Server 2012 installation media. Click the Installation link on the left to view the Installation options. Click the top link New SQL Server stand-alone installation or add features to an existing installation. Follow the SQL Server Setup wizard until you get to the Installation Type screen. At that screen, select Add features to an existing instance of SQL Server 2012. Click Next to move to the Feature Selection page. Select Reporting Services – Native and SQL Server Data Tools. If the Management Tools have not been installed, go ahead and choose them as well. Continue through the wizard and reboot the computer at the end of the installation if instructed to do so. Configure Reporting Services If you installed Reporting Services during the installation of the SQL Server instance, SSRS will be configured automatically for you. If you install SSRS later, then you will have to go back and configure it as a subsequent step. Click Start > All Programs > Microsoft SQL Server 2012 > Configuration Tools > Reporting Services Configuration Manager > Connect on the Reporting Services Configuration Connection dialog box. On the left-hand side of the Reporting Services Configuration Manager, click Database. Click the Change Database button on the right side of the screen. Select Create a new report server database and click Next. Click through the rest of the wizard accepting the defaults. This wizard creates two databases: ReportServer, used to store report definitions and security, and ReportServerTempDB which is used as scratch space when preparing reports for user requests. Now click Web Service URL on the left-hand side of the Reporting Services Configuration Manager. Click the Apply button to accept the defaults. If the Apply button has been grayed out, move on to the next step. This step sets up the SSRS web service. The web service is the program that runs in the background that communicates between the web page, which you will set up next, and the databases. The final configuration step is to select the Report Manager URL link on the left. Accept the default settings and click Apply. If the Apply button was already grayed out, this means the SSRS was already configured. This step sets up the Report Manager web site where you will publish reports. You may be wondering if you also must install a web server on your computer. SQL Server does not require that the Internet Information Server (IIS), the Microsoft web server, be installed to run Report Manager. Click Exit to dismiss the Reporting Services Configuration Manager dialog box. Tomorrow’s Post Tomorrow’s blog post will show how to create your first report using the Report Wizard. If you want to learn SSRS in easy to simple words – I strongly recommend you to get Beginning SSRS book from Joes 2 Pros. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Reporting Services, SSRS

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  • Big Data – ClustrixDB – Extreme Scale SQL Database with Real-time Analytics, Releases Software Download – NewSQL

    - by Pinal Dave
    There are so many things to learn and there is so little time we all have. As we have little time we need to be selective to learn whatever we learn. I believe I know quite a lot of things in SQL but I still do not know what is around SQL. I have started to learn about NewSQL recently. If you wonder what is NewSQL I encourage all of you to read my blog post about NewSQL over here Big Data – Buzz Words: What is NewSQL – Day 10 of 21. NewSQL databases are quickly becoming popular – providing the scale of NoSQL with the SQL features and transactions. As a part of learning NewSQL database, I have recently started to learn about ClustrixDB. ClustrixDB has been the most mature NewSQL database used by some of the largest internet sites in the world for over 3 years, with extensive SQL support. In addition to scale, it provides fast real-time analytics by bringing massively parallel processing (MPP), available only in warehousing databases, to the transactional database. The reason I am more intrigued about learning ClustrixDB is their recent announcement on Oct 31. ClustrixDB was only available as an appliance, but now with their software release on Oct 31, everyone can use it. It is now available as forever free for up to 12 cores with community support, and there is a 45 day trial for unlimited cluster sizes. With the forever free world, I am indeed interested in ClustrixDB now. I know that few of the leading eCommerce sites in the world uses them for their transactional database. Here are few of the details I have quickly noted for ClustrixDB. ClustrixDB allows user to: Scale by simply adding nodes to the cluster with a single command Run billions of transactions a day Run fast real-time analytics Achieve high-availability with recovery from node failure Manages itself Easily migrate from MySQL as it is nearly plug-and-play compatible, use MySQL drivers, tools and replication. While I was going through the documentation I realized that ClustrixDB also has extensive support for SQL features including complex queries involving joins on a dozen or more tables, aggregates, sorts, sub-queries. It also supports stored procedures, triggers, foreign keys, partitioned and temporary tables, and fully online schema changes. It is indeed a very matured product and SQL solution. Indeed Clusterix sound very promising solution, I decided to dig a bit deeper to understand who are current customers of the Clustrix as they exist in the industry for quite a few years. Their client list is indeed very interesting and here is my quick research about them. Twoo.com – Europe’s largest social discovery (dating) site runs 4.4 Billion Transactions a day with table sizes over a Terabyte, on a 168 core cluster. EngageBDR – Top 3 in the online advertising category uses ClustrixDB to serve 6.9 billion ads a day through real-time bidding platform. Their reports went from 4 hours to 15 seconds. NoMoreRack – Top 2 fastest growing e-commerce company in US used ClustrixDB for high availability and fast growth through Amazon cloud. MakeMyTrip – India’s leading travel site runs on ClustrixDB with two clusters running as multi-master in Chennai and Bangalore. Many enterprises such as AOL, CSC, Rakuten, Symantec use ClustrixDB when their applications need scale. I must accept that I am impressed with the information I have learned so far and now is the time to do some hand’s on experience with their product. I want to learn this technology so in future when it is about NewSQL, I know what I am talking about. Read more why Clustrix explains why you ClustrixDB might be the right database for you. Download ClustrixDB with me today and install it on your machine so in future when we discuss the technical aspects of it, we all are on the same page. The software can be downloaded here. Reference : Pinal Dave (http://blog.SQLAuthority.com)Filed under: Big Data, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Clustrix

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  • Oracle ties social, CRM, analytics products to customer experience

    - by Richard Lefebvre
    Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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  • Crystal Ball Live Webcast: Expert insight from EpiX Analytics

    - by Melissa Centurio Lopes
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  • Looking ahead at 2011-with Gartner

    - by andrea.mulder
    Speaking of forecasting the future. Gartner highlighted the top 10 technologies and trends that will be strategic for most organizations in 2011. While Gartner's predictions are not specific to CRM, you just cannot help but notice some of the common themes in store for 2011. The top 10 strategic technologies for 2011 include: Cloud Computing Mobile Applications and Media Tablets Social Communications and Collaborations Video Next Generation Analytics Social Analytics Context-Aware Computing Storage Class Memory Ubiquitous Computing Fabric-Based Infrastructure and Computers

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