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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• TCP RST Reset Every 5 Minutes on Windows 2003 sp2

  - by Dan

  Hey, Recently I had a web developer come to me and ask why he was receiving connection errors in his app that was accessing a sql database. So, I went through my normal trouble shooting steps to isolate or reproduce the issue. I discovered that if I connected to the database using Query Analyzer and let the connection idle for 5 minutes it would disconnect. Meaning... I would no longer be able to refresh my tables or any other object/node within the object browser in Query Analyzer. I would have to right click on the instance and refresh for it to re-establish the connection. Next I went to wireshark and ran a capture on the client pc's nic card. Sure enough it was receiving a TCP RST reset every 5 min if the connection idled longer than 5 min. I also ran a capture on the SQL Server and noticed the TCP RST reset command as well. Attached below is the capture from the client Machine. If someone could please assist... That would be great. -I checked all settings within SQL Server 2000 against another server and they all seem to be the same. -Issue does not occur if I connect to any other SQL server 2000 server. -Issue does not occur if connecting to SQL on the server itself... so only over the network. -I consulted with network team and this is the response back: There are no firewalls or proxies in between SQL Server and your desktop. The traffic flows like this: Desktop-Access Switch-Distro Switch-Core Switch-Datacenter Switch-SQL Server None of the switches have security ACL’s configured on them. Also they stated that NAT was not turned on. -Issue does not occur with SQL server Enterprise Manager. -Ran SQL Profiler at the same time and did not see anything out of the ordinary during the RST I HAVE SEARCHED HIGH AND LOW ON GOOGLE FOR A RESOLUTION FOR THIS ISSUE. NO LUCK! My questions are: What could be causing this? Wrong Sequence number? setting in a router or switch the network team may have over looked? Setting within Windows? Setting within SQL Server 2000 that I have over looked? Better way to utilize Wireshark to find more answers? RST is about 10 from the bottom. No. Time Source Destination Protocol Info 258 24.390708 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [SYN] Seq=0 Len=0 MSS=1260 259 24.401679 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [SYN, ACK] Seq=0 Ack=1 Win=64240 Len=0 MSS=1460 260 24.401729 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=0 261 24.402212 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=42 262 24.413335 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=1 Ack=43 Win=64198 Len=37 285 24.466512 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [ACK] Seq=43 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=1260 286 24.466536 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1303 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=437 289 24.478168 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [ACK] Seq=38 Ack=1740 Win=64240 Len=0 290 24.480078 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=38 Ack=1740 Win=64240 Len=385 293 24.493629 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1740 Ack=423 Win=65113 [TCP CHECKSUM INCORRECT] Len=60 294 24.504637 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=423 Ack=1800 Win=64180 Len=17 295 24.533197 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1800 Ack=440 Win=65096 [TCP CHECKSUM INCORRECT] Len=44 296 24.544098 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=440 Ack=1844 Win=64136 Len=17 297 24.544524 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1844 Ack=457 Win=65079 [TCP CHECKSUM INCORRECT] Len=58 298 24.558033 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=457 Ack=1902 Win=64078 Len=31 299 24.558493 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1902 Ack=488 Win=65048 [TCP CHECKSUM INCORRECT] Len=92 300 24.569984 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=488 Ack=1994 Win=63986 Len=70 301 24.577395 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [PSH, ACK] Seq=1994 Ack=558 Win=64978 [TCP CHECKSUM INCORRECT] Len=448 303 24.589834 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [PSH, ACK] Seq=558 Ack=2442 Win=63538 Len=64 304 24.590122 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [FIN, ACK] Seq=2442 Ack=622 Win=64914 [TCP CHECKSUM INCORRECT] Len=0 305 24.601094 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [ACK] Seq=622 Ack=2443 Win=63538 Len=0 306 24.601659 x.x.x.10 x.x.x.99 TCP 2226 > 14488 [FIN, ACK] Seq=622 Ack=2443 Win=63538 Len=0 307 24.601686 x.x.x.99 x.x.x.10 TCP 14488 > 2226 [ACK] Seq=2443 Ack=623 Win=64914 [TCP CHECKSUM INCORRECT] Len=0 321 25.839371 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [SYN] Seq=0 Len=0 MSS=1260 322 25.850291 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [SYN, ACK] Seq=0 Ack=1 Win=64240 Len=0 MSS=1460 323 25.850321 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=0 324 25.850660 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=42 325 25.861573 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=1 Ack=43 Win=64198 Len=37 326 25.863103 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [ACK] Seq=43 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=1260 327 25.863130 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1303 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=463 328 25.874417 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [ACK] Seq=38 Ack=1766 Win=64240 Len=0 329 25.876315 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=38 Ack=1766 Win=64240 Len=385 330 25.876905 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1766 Ack=423 Win=65113 [TCP CHECKSUM INCORRECT] Len=60 331 25.887773 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=423 Ack=1826 Win=64180 Len=17 332 25.888299 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1826 Ack=440 Win=65096 [TCP CHECKSUM INCORRECT] Len=44 333 25.899169 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=440 Ack=1870 Win=64136 Len=17 334 25.899574 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1870 Ack=457 Win=65079 [TCP CHECKSUM INCORRECT] Len=58 335 25.910618 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=457 Ack=1928 Win=64078 Len=31 336 25.911051 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=1928 Ack=488 Win=65048 [TCP CHECKSUM INCORRECT] Len=92 337 25.922068 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=488 Ack=2020 Win=63986 Len=70 338 25.922500 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2020 Ack=558 Win=64978 [TCP CHECKSUM INCORRECT] Len=34 339 25.933621 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=558 Ack=2054 Win=63952 Len=29 340 25.941165 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2054 Ack=587 Win=64949 [TCP CHECKSUM INCORRECT] Len=54 341 25.952164 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=587 Ack=2108 Win=63898 Len=17 342 25.952993 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2108 Ack=604 Win=64932 [TCP CHECKSUM INCORRECT] Len=72 343 25.963889 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=604 Ack=2180 Win=63826 Len=17 344 25.964366 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2180 Ack=621 Win=64915 [TCP CHECKSUM INCORRECT] Len=52 345 25.975253 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=621 Ack=2232 Win=63774 Len=17 346 25.975590 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2232 Ack=638 Win=64898 [TCP CHECKSUM INCORRECT] Len=32 347 25.986588 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=638 Ack=2264 Win=63742 Len=167 348 25.987262 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2264 Ack=805 Win=64731 [TCP CHECKSUM INCORRECT] Len=512 349 25.998464 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=805 Ack=2776 Win=63230 Len=89 350 25.998861 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2776 Ack=894 Win=64642 [TCP CHECKSUM INCORRECT] Len=46 351 26.009849 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=894 Ack=2822 Win=63184 Len=17 352 26.010175 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2822 Ack=911 Win=64625 [TCP CHECKSUM INCORRECT] Len=80 353 26.021220 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=911 Ack=2902 Win=63104 Len=33 354 26.022613 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [PSH, ACK] Seq=2902 Ack=944 Win=64592 [TCP CHECKSUM INCORRECT] Len=498 355 26.034018 x.x.x.10 x.x.x.99 TCP 2226 > 14492 [PSH, ACK] Seq=944 Ack=3400 Win=64240 Len=89 356 26.046501 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [SYN] Seq=0 Len=0 MSS=1260 357 26.057323 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [SYN, ACK] Seq=0 Ack=1 Win=64240 Len=0 MSS=1460 358 26.057355 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=0 359 26.057661 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [PSH, ACK] Seq=1 Ack=1 Win=65535 [TCP CHECKSUM INCORRECT] Len=42 361 26.068606 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [PSH, ACK] Seq=1 Ack=43 Win=64198 Len=37 362 26.070087 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [ACK] Seq=43 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=1260 363 26.070113 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [PSH, ACK] Seq=1303 Ack=38 Win=65498 [TCP CHECKSUM INCORRECT] Len=485 364 26.081336 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [ACK] Seq=38 Ack=1788 Win=64240 Len=0 365 26.083330 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [PSH, ACK] Seq=38 Ack=1788 Win=64240 Len=385 366 26.083943 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [PSH, ACK] Seq=1788 Ack=423 Win=65113 [TCP CHECKSUM INCORRECT] Len=46 368 26.094921 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [PSH, ACK] Seq=423 Ack=1834 Win=64194 Len=17 369 26.095317 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [PSH, ACK] Seq=1834 Ack=440 Win=65096 [TCP CHECKSUM INCORRECT] Len=48 370 26.107553 x.x.x.10 x.x.x.99 TCP 2226 > 14493 [PSH, ACK] Seq=440 Ack=1882 Win=64146 Len=877 371 26.241285 x.x.x.99 x.x.x.10 TCP 14492 > 2226 [ACK] Seq=3400 Ack=1033 Win=64503 [TCP CHECKSUM INCORRECT] Len=0 372 26.241307 x.x.x.99 x.x.x.10 TCP 14493 > 2226 [ACK] Seq=1882 Ack=1317 Win=65535 [TCP CHECKSUM INCORRECT] Len=0 653 55.913838 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 > 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 654 55.924547 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 > 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 910 85.887176 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 > 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 911 85.898010 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 > 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 1155 115.859520 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 1156 115.870285 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 1395 145.934403 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 1396 145.945938 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 1649 175.906767 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 1650 175.917741 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 1887 205.881080 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 1888 205.891818 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 2112 235.854408 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 2113 235.865482 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 2398 265.928342 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 2399 265.939242 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 2671 295.900714 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 2672 295.911590 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 2880 315.705029 x.x.x.10 x.x.x.99 TCP 2226 14493 [RST] Seq=1317 Len=0 2973 325.975607 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive] 14492 2226 [ACK] Seq=3399 Ack=1033 Win=64503 Len=1 2974 325.986337 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive ACK] 2226 14492 [ACK] Seq=1033 Ack=3400 Win=64240 Len=0 2975 326.154327 x.x.x.10 x.x.x.99 TCP [TCP Keep-Alive] 2226 14492 [ACK] Seq=1032 Ack=3400 Win=64240 Len=1 2976 326.154350 x.x.x.99 x.x.x.10 TCP [TCP Keep-Alive ACK] 14492 2226 [ACK] Seq=3400 Ack=1033 Win=64503 [TCP CHECKSUM INCORRECT] Len=0

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• DHCP settings out of range Internet shuts off after a few minutes

  - by user263115

  I recently upgraded from windows eight to windows 8.1 I do not know if this has anything to do with anything I have a 64 bit OS. My Internet goes off by itself every 5 minutes even though my wireless icon at the lower right of the screen still shows connected I had an error message in the last event in it said that might DHCP settings were out of range. I get my internet at my house through a wireless portable hotspot through my smart phone. But i haven't ever had any problems before and i only have this problem on this network. If i turn airplane mode on and reset my network card, the internet will come back to life but soon die. i don't experience this problem while on a different network or if i'm on WiFi. This s really annoying please help Windows IP Configuration Host Name . . . . . . . . . . . . : NastyMcnastyJr Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : TeamViewer VPN Adapter Physical Address. . . . . . . . . : 00-FF-5D-13-26-21 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : F6-B7-E2-50-09-38 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter SAMMY McNASTY: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter Physical Address. . . . . . . . . : F4-B7-E2-50-09-38 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::3107:66bc:cf1f:c776%4(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.43.3(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Friday, November 1, 2013 9:50:20 PM Lease Expires . . . . . . . . . . : Saturday, November 2, 2013 12:56:46 AM Default Gateway . . . . . . . . . : 192.168.43.1 DHCP Server . . . . . . . . . . . : 192.168.43.1 DHCPv6 IAID . . . . . . . . . . . : 83146722 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F1-98-B4-20-89-84-84-61-BB DNS Servers . . . . . . . . . . . : 192.168.43.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Ethernet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 20-89-84-84-61-BB DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Log Name: System Source: Microsoft-Windows-UserPnp Date: 10/26/2013 7:52:23 PM Event ID: 20003 Task Category: (7005) Level: Information Keywords: User: SYSTEM Computer: NastyMcnastyJr Description: Driver Management has concluded the process to add Service vwifibus for Device Instance ID PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B&REV_01\4&3265ADAB&0&00E1 with the following status: 0. Event Xml: 20003 0 4 7005 0 0x8000000000000000 5118 System NastyMcnastyJr vwifibus \SystemRoot\system32\DRIVERS\vwifibus.sys PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B&REV_01\4&3265ADAB&0&00E1 false true 0 Log Name: System Source: Microsoft-Windows-UserPnp Date: 10/19/2013 3:29:12 PM Event ID: 20001 Task Category: (7005) Level: Information Keywords: User: SYSTEM Computer: NastyMcnastyJr Description: Driver Management concluded the process to install driver netbc64.inf_amd64_0df63b5297d0f820\netbc64.inf for Device Instance ID PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B&REV_01\4&3265ADAB&0&00E1 with the following status: 0x0. Event Xml: 20001 0 4 7005 0 0x8000000000000000 2015 System NastyMcnastyJr netbc64.inf_amd64_0df63b5297d0f820\netbc64.inf 6.30.223.102 Microsoft PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B&REV_01\4&3265ADAB&0&00E1 {4D36E972-E325-11CE-BFC1-08002BE10318} false false false 0x0 Broadcom 802.11n Network Adapter Log Name: System Source: Microsoft-Windows-DNS-Client Date: 11/2/2013 12:24:59 AM Event ID: 1014 Task Category: (1014) Level: Warning Keywords: (268435456) User: NETWORK SERVICE Computer: NastyMcnastyJr Description: Name resolution for the name www.google.com timed out after none of the configured DNS servers responded. Event Xml: 1014 0 3 1014 0 0x4000000010000000 34771 System NastyMcnastyJr www.google.com 128 02000000C0A82B01000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

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• Kernel Mode Rootkit

  - by Pajarito

  On the other 3 computers in my family, I believe that we have a kernel-mode rootkit for windows. It appears that the same rootkit is on all of them. We think. We changed all the important passwords from my computer, running linux right now. On all of the infected computers is Symantic Endpoint Protection, because it's free from the university where my mom and dad work. In my opinion symantec is a piece of crap, seeing as it didn't even manager to delete the tracking cookies it found when I tried it on my own computer. The Computers and their set-ups: Computer A: Vista Business; symantec antivirus. runs it as admin, no password. IE8. no other security software other than what comes with windows. IE8 security settings the default Computer B: XP Home Premium; symantec antivirus. runs as normal user, no password, admin account with weak password, spybot, uses IE8 with default settings, sometimes Firefox Computer C: XP Home Premium; symantec antivirus. runs as normal user, no password, admin account with weak password, uses IE8 with default settings, no other security programs except what came with windows This is what's happening. Cut and pasted from my dad's forum post. -- When I scanned my laptop (Dell XPS M1330 with Windows Vista Small Business), Symantec Endpoint Protection hangs for a while, perhaps 10 seconds or so, on some of the following files 9129837.exe, hide_evr2.sys, VirusRemoval.vbs, NewVirusRemoval.vbs, dll.dll, alsmt.ext, and _epnt.sys. It does this if a run a scan that I set up to run on a new thumbnail drive and it does this even if the thumbnail is not plugged in. It doesn't seem to do this if I scan only the C: drive. I've check for problems with symantec endpoint protection and also with Microsoft Security Essentials and Malwarebytes Anti-Malware. They found nothing and I can't find anything by searching for hidden files. Next I tried microsoft's rootkitrevealer. It (rootkitrevealer) finds 279660 (or so) discrepancies and the interface is so glitchy after that I can't really figure out what is going on. The screen is squirrely. The rootkitrevealer pulls up many files in the folder \programdata\applicationdata and there are numberous appended \applicationdata on the end of that as well. -- As you can see, what we did was install MSE and MBAM and scan with both of them. Nothing but a tracking cookie. Then I took over and ran rootkitrevealer.exe from MicroSoft from a flash drive. It found a bunch of discrepancies, but only about 20 or so where security related, the rest being files that you just couldn't see from Windows Explorer. I couldn't see whether of not the files list above, the ones that the scan was hanging on, where in the list. The other thing is, I have no idea what to do about the things the scan comes up with. Then we checked the other computers and they do the same thing when you scan with Symantec. The people at the university seen to think that dad might not have a virus, but 2 of the computers slowed down noticably AND IE8 started acting all funny. None of my family is very computer oriented, and 2 of the possible causes for the rootkit are: -My dad bought a new flash drive, which shipped with a data security executable on it -My dad has to download lots of articles for his work Those are the only things that stand out, but it could have been anything. We are currently backing up our data, and I'll post again after trying IceSword 1.22. I just looked at my dad's forum topic, and someone recommended GMER. I'll try that too.

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• PC: Quick Freeze, then BSOD, then forced reboot, then freezes again

  - by cr0z3r

  Lately I have been experiencing a weird issue. My PC will hang for a second and then BSOD - it stays there, so I have to reboot. Once Windows starts again and I'm logged in, after 1-10min it freezes again, this time without BSOD. RECAP: 1 second freeze BSOD, hangs there I have to force-reboot Once PC rebooted, I log back into Windows second freeze between a 1-10min range, no BSOD (alternatively, I get a freeze with a constant sound/noise, no BSOD) I contacted my PC provider, who told me my graphics-card might be flawed (Quadro 4000), so I used a Quadro 2000 that they lend me. The issue still occurred. The issue now seemed to belong to a flawed RAM module. Following my provider's steps, I removed all but the first from the left column and kept using my PC for a week or so without any issues. I then added the bottom-right module, and so on, until all modules were back inside - I had no problems. Now it seemed that a simple take-out-put-back-in of the RAM modules had fixed the issue. However, after a few months, the issue was back. I redid all the RAM-swapping I had done before, and concluded that the lower-right module was flawed. My provider changed it for another, and everything was great until now. My PC froze again for barely a second, hanged on a BSOD, I rebooted it, logged-in to Windows to get a freeze (without BSOD or reboot) 40 seconds later. Something worth noting, is that every time I reboot after the BSOD, it is something within Chrome that freezes my PC (e.g. this time I clicked the "restore" button as Chrome mentioned it had exited unexpectedly - from the previous freeze obviously - and it instantly froze). Finally, the Event Viewer lists 2 critical events in the past hour as "ID: 41, Type: Kernel-Power". PC-Specs: http://i.imgur.com/VZpbr.jpg Previous Dump-files: https://dl.dropbox.com/u/716600/DumpFiles_08_2012.zip I would like to thank anybody in advance for your help. You're great. UPDATE 1: I realized that I did not mention an awkward fact about this issue. After I have gotten the 1-sec freeze followed by a BSOD, after I rebooted because the BSOD hanged, and after I logged back in to get another (this time, eternal) freeze and rebooted once again, the PC does not boot back up. The power-light is on, but my monitor says "no signal", as if the PC wouldn't really be turned on. This truly seems a like a power-related issue, doesn't it? UPDATE 2: I just got a freeze, but without BSOD. My screen froze (while on Chrome, which is starting to seem suspicious to me) with an ongoing sound/noise. I had to force-reboot my PC. I would say this is a graphics-card issue, but this issue also happened when I was using the Quadro 2000 from my provider. UPDATE 3: I just got a BSOD while trying to render something (quite heavy, actually) in 3ds Max 2012. I left the BSOD "running", as it said it was writing dump files to disk. However, the percentage number stayed at 0, so after 15 minutes I force-rebooted. I then used the software WhoCrashed (thank you Dave) which reported the following from the C:\Windows\Memory.dmp file: On Thu 22.11.2012 22:13:45 GMT your computer crashed crash dump file: C:\Windows\memory.dmp uptime: 01:05:27 This was probably caused by the following module: Unknown () Bugcheck code: 0x124 (0x0, 0xFFFFFA80275AC028, 0xF200001F, 0x100B2) Error: WHEA_UNCORRECTABLE_ERROR Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown . Google query: Unknown WHEA_UNCORRECTABLE_ERROR

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• Sharepoint AD imported users are becomming sporadically corrupted, causing us to have to create a new account

  - by TrevJen

  Sharepoint 2007 MOSS with AD imported users. All servers are 2008. ***UPDATE More details in testing. This Sharepoint is in an AD Child domain (clients.mycompany.local), which is sub to the root of the AD tree (mycompany.local). The user is in the parent tree (as are half of the other functional users. I have elevated the user rights to Domain. In looking at the logs, it seems that the Sharepoint server is trying to authenticate them by querying the DC for the clients domain (which is the way it normally works and still works for all existing identically configured users). I think if I could force it to authenticate up to the top domain DC then it would be ok?? I have around 50 users, over the past 2 months, I have had a handful of the users suddenly unable to login to Sharepoint. When they login, they either get a blank screen or they are repropmted. These users are using accounts that have been used for many months, sometimes the problem originates with a password change. In all cases, the users account works on every other Active Directory authenticated resource (domain, exchange, LDAP). In the most recent case, last night I was forced deleted a user ("John smith") because of corruption. The orifinal account name was jsmith. I deleted him from active directory, then deleted him from the profile list in Sharepoint Shared Services. I could not find a way to delete him from the Sharepoint user list, but I reran the import after recreating his account (renamed it too just to be sure to "smithj"). At first, this did not wor, the user could still access all other resources but Sharepoint. then, some 30 minutes later it inexplicably started working. This morning, the user changed passwords, which immediatly broke the login on Sharepoint again. Logs by request from matt b Office SharePoint Server Date: 4/13/2010 2:00:00 PM Event ID: 7888 Task Category: Office Server General Level: Error Keywords: Classic User: N/A Computer: nb-portal-01.clients.netboundary.local Description: A runtime exception was detected. Details follow. Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) – TrevJen 19 hours ago Techinal Details: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex) at Microsoft.SharePoint.Library.SPRequest.UpdateField(String bstrUrl, String bstrListName, String bstrXML) at Microsoft.SharePoint.SPField.UpdateCore(Boolean bToggleSealed) – TrevJen 19 hours ago at Microsoft.SharePoint.SPField.Update() at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.PushSchemaToList(Boolean& bAddedColumn) at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.SynchFull() at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.Synch() at Microsoft.Office.Server.Diagnostics.FirstChanceHandler.ExceptionFilter(Boolean fRethrowException, TryBlock tryBlock, FilterBlock filter, CatchBlock catchBlock, FinallyBlock finallyBlock) – TrevJen 19 hours ago Log Name: Application Source: Office SharePoint Server Date: 4/13/2010 2:00:00 PM Event ID: 5553 Task Category: User Profiles Level: Error Keywords: Classic User: N/A Computer: nb-portal-01.clients.netboundary.local Description: failure trying to synch site 6fea15e2-0899-4c19-9016-44d77834c018 for ContentDB b2002b0b-3d4c-411a-8c4f-3d047ca9322c WebApp 3aff7051-455d-4a70-a377-5b1c36df618e. Exception message was Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). – TrevJen 18 hours ago

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• Cannot join Win7 workstations to Win2k8 domain

  - by wfaulk

  I am trying to connect a Windows 7 Ultimate machine to a Windows 2k8 domain and it's not working. I get this error: Note: This information is intended for a network administrator. If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\Windows\debug\dcdiag.txt. DNS was successfully queried for the service location (SRV) resource record used to locate a domain controller for domain "example.local": The query was for the SRV record for _ldap._tcp.dc._msdcs.example.local The following domain controllers were identified by the query: dc1.example.local dc2.example.local However no domain controllers could be contacted. Common causes of this error include: Host (A) or (AAAA) records that map the names of the domain controllers to their IP addresses are missing or contain incorrect addresses. Domain controllers registered in DNS are not connected to the network or are not running. The client is in an office connected remotely via MPLS to the data center where our domain controllers exist. I don't seem to have anything blocking connectivity to the DCs, but I don't have total control over the MPLS circuit, so it's possible that there's something blocking connectivity. I have tried multiple clients (Win7 Ultimate and WinXP SP3) in the one office and get the same symptoms on all of them. I have no trouble connecting to either of the domain controllers, though I have, admittedly, not tried every possible port. ICMP, LDAP, DNS, and SMB connections all work fine. Client DNS is pointing to the DCs, and "example.local" resolves to the two IP addresses of the DCs. I get this output from the NetLogon Test command line utility: C:\Windows\System32>nltest /dsgetdc:example.local Getting DC name failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN I have also created a separate network to emulate that office's configuration that's connected to the DC network via LAN-to-LAN VPN instead of MPLS. Joining Windows 7 computers from that remote network works fine. The only difference I can find between the two environments is the intermediate connectivity, but I'm out of ideas as to what to test or how to do it. What further steps should I take? (Note that this isn't actually my client workstation and I have no direct access to it; I'm forced to do remote hands access to it, which makes some of the obvious troubleshooting methods, like packet sniffing, more difficult. If I could just set up a system there that I could remote into, I would, but requests to that effect have gone unanswered.) 2011-08-25 update: I had DCDIAG.EXE run on a client attempting to join the domain: C:\Windows\System32>dcdiag /u:example\adminuser /p:********* /s:dc2.example.local Directory Server Diagnosis Performing initial setup: Ldap search capabality attribute search failed on server dc2.example.local, return value = 81 This sounds like it was able to connect via LDAP, but the thing that it was trying to do failed. But I don't quite follow what it was trying to do, much less how to reproduce it or resolve it. 2011-08-26 update: Using LDP.EXE to try and make an LDAP connection directly to the DCs results in these errors: ld = ldap_open("10.0.0.1", 389); Error <0x51: Fail to connect to 10.0.0.1. ld = ldap_open("10.0.0.2", 389); Error <0x51: Fail to connect to 10.0.0.2. ld = ldap_open("10.0.0.1", 3268); Error <0x51: Fail to connect to 10.0.0.1. ld = ldap_open("10.0.0.2", 3268); Error <0x51: Fail to connect to 10.0.0.2. This would seem to point fingers at LDAP connections being blocked somewhere. (And 0x51 == 81, which was the error from DCDIAG.EXE from yesterday's update.) I could swear I tested this using TELNET.EXE weeks ago, but now I'm thinking that I may have assumed that its clearing of the screen was telling me that it was waiting and not that it had connected. I'm tracking down LDAP connectivity problems now. This update may become an answer.

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• Lag spikes at full CPU usage, lagy mouse, maybe video card

  - by Roberts

  My PC specs: Motherboard Name - Gigabyte GA-945PL-S3 CPU Type - DualCore Intel Core 2 Duo E4300, 1800 MHz (9 x 200) OS - Microsoft Windows 7 Ultimate OS Kernel Type - 32-bit OS Version - 6.1.7601 I bougth a new video card one month ago. GeForce 210. I didn't have any problems. I wanted to overclock it, in other words: "Play with it". So I installed Gigabyte EasyBoost from CD and overclocked the GPU 590 + 110 mhz, memory to max to 960mhz from 800mhz. Benchmarks showed a little bit bigger score. Then I overclocked shader clock from 1405 to [..] (don't remeber really). So I was playing Modern Warfare 2 when off sudden computer froze when I wanted to select team, I was afk before that. I had to reset CMOS. After that I had problems with Skype: unread messages and no sound. Then I figured it out that when ever I open EasyBoost - Skype starts to glitch again. Now I use EVGA Precission X. Now after a month, I cleaned computer and closed the case, it was open all the time. I started to overclock GPU clock only (just a bit) because there was no problems that would stop me. So sometimes on heavy CPU load graphics starts to lag. Dragging a window is painful to watch too. Sometimes the screen freezes for 5 to 10 seconds (I can see that hard disk activity is maximal). You may say that CPU fault it is, isn't it? But sometimes lag spikes starts randomly when CPU load is at maximum. All 3 benchmark softwares (PerformanceTest, NovaBench and MSI Kombustor) shows that performance of my video card has dropped about 25%. BUT! CPU score is lower too. I ignored these problems but when I refreshed Windows Experience Index I was shocked. Month before (in latvian language but not so hard to understand): Now 01.04.2012 (upgraded RAM): This happened when I tried to capture Minecraft with Fraps on underclocked GPU to 580mhz (def: 590mhz): All drivers are up to date. Average CPU temperature from 55°C to 75°C (at 70°C sometimes starts these lag spikes). Video card's tempratures are from 45°C to 60°C (very hard to reach 60°C). So my hope is that the video card is fine, cause this card is very new and I want to upgrade CPU anyways. Aplogies for my mistakes in vocabulary (I am trying to type this as fast I can). Update 02.04.2012 - 7:21 Forgot one thing, my hard disk is extrimly slow and I will upgrade it this week or next week so I will be installing same OS again. I am multi-tasker but I can't do much because of 1.8 GHz CPU and slow hard drive (Model ID - WDC WD800JD-60JRC0). The Windows Experience Index is back to normal. Actually "Spelu grafika" (Gaming graphics) are higher than month ago. During this test mouse was very lagy, but month ago there weren't any problems. WHY!?

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• WHM Checking server status so frequently?

  - by Webnet

  Why do I have so many whm-server-status elements on this Apache status screen for WHM. 0-1 28256 0/4/808 _ 0.20 5 26 0.0 0.19 6.62 72.95.166.85 diablo-source.gamer-source.com GET /lib/ajax/keep-alive.php?_dc=1276829050557 HTTP/1.1 1-1 28259 0/5/934 _ 0.00 4 188 0.0 0.06 6.67 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0 2-1 - 0/0/940 . 0.18 55 0 0.0 0.00 6.61 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 3-1 - 0/0/914 . 0.49 28 0 0.0 0.00 8.46 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 4-1 - 0/0/837 . 0.00 62 0 0.0 0.00 7.49 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 5-1 27580 0/15/849 _ 6.36 7 188 0.0 0.69 6.89 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0 6-1 - 0/0/829 . 0.00 58 0 0.0 0.00 4.20 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 7-1 - 0/0/878 . 0.03 47 0 0.0 0.00 4.62 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 8-1 26737 0/19/759 W 7.55 93 0 0.0 0.93 8.24 76.76.103.50 gamer-source.com GET /development-blog/?p=101&cpage=108 HTTP/1.0 9-1 - 0/0/847 . 0.36 61 0 0.0 0.00 7.90 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 10-1 28233 0/8/705 _ 0.17 6 201 0.0 0.06 6.18 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0 11-1 - 0/0/754 . 0.00 48 0 0.0 0.00 6.50 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 12-1 28235 0/6/670 W 0.11 25 0 0.0 0.04 3.15 76.76.103.50 gamer-source.com GET /development-blog/?p=104&cpage=1 HTTP/1.0 13-1 - 0/0/611 . 0.00 60 0 0.0 0.00 4.76 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 14-1 - 0/0/713 . 0.00 59 0 0.0 0.00 5.70 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 15-1 - 0/0/696 . 0.00 57 0 0.0 0.00 4.85 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 16-1 - 0/0/695 . 0.50 73 0 0.0 0.00 4.43 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 17-1 - 0/0/547 . 0.17 56 0 0.0 0.00 4.89 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 18-1 - 0/0/472 . 0.00 80 0 0.0 0.00 2.05 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 19-1 27588 0/7/423 _ 6.59 1 184 0.0 0.69 2.79 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0 20-1 27589 0/6/420 _ 6.54 3 184 0.0 0.71 3.62 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0 21-1 28242 0/10/374 _ 0.44 6 819 0.0 0.05 1.81 67.195.114.23 gamer-source.com GET /development-blog/?p=120 HTTP/1.0 22-1 - 0/0/359 . 0.00 79 0 0.0 0.00 3.45 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 23-1 - 0/0/326 . 0.16 163 0 0.0 0.00 2.64 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 24-1 - 0/0/430 . 0.40 74 0 0.0 0.00 3.30 127.0.0.1 server.gospire.com OPTIONS * HTTP/1.0 25-1 27624 0/23/276 W 0.78 0 0 0.0 0.16 1.08 127.0.0.1 server.gospire.com GET /whm-server-status/ HTTP/1.0

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• How can I tell Firefox to ignore unprintable characters?

  - by BrianH

  Edit: Summary Apparently the intended character to display in this case is an "en-dash". This page has a table half way down that shows that for the &ndash;, some software will convert the correct hex code of 2013 to 0096. (look at the first row in the table). This answer on Stackoverflow explains that somehow this is a mixup between Windows-1252 and UTF-8 This blog article enforces this: Character 150 (0x96) is the unicode character "START OF GUARDED AREA" in the non-displayed C1 control character range, but in the Windows-1252 encoding it's mapped to to the displayable character 0x2013 "en-dash" (a short dash). Others have struggled with this when producing content, as this answer on Stackoverflow shows how to replace 0x0096 with 0x2013. Google must realize this, because as stated in my original question below, Google's cached version of the Amazon page has &ndash; so it seems they are automatically correcting these mistakes on pages they cache. I have tried setting my encoding to Windows-1252 but that does not help. So now I guess my question is, how can I tell Firefox to ignore unprintable characters like these? Original content below: (Firefox 3.6.13 on Windows XP) Every once in a while I notice an odd character on certain web pages when browsing the web. It is a outline of a box with a 4-digit number inside. And example of a page that has these characters is: http://aws.amazon.com/ec2/#highlights After each section heading (Elastic, Completely Controlled, ...) I see a box with the number "0096" inside. I looked at the cached version on Google, and google has &ndash; in it's place, so I'm guessing I should be seeing a dash there instead of the box with the numbers in it. I have tried changing the character encoding in Firefox but haven't been able to find one that shows these characters correctly. Is there a way to allow Firefox to view these characters? Thanks in advance! Edit - adding a screen shot of the "special" characters: Edit #2 - tried in Ubuntu - new screenshots I logged into my Ubuntu desktop and browsed to the amazon page in Chrome and Firefox. Chrome completely ignores character, even if I inspect or view page source. Firefox in Unbutu displays the character exactly like Firefox on my Windows XP box. I copied the character and played around with it at the command line - here is a screenshot of the results: It looks like I can paste the character into this post as well: `` It is definitely not isolated to Windows XP. I tried setting the character encoding for my terminal to Windows 1252 (from Dennis' comment below), but then it just displays this character as a question mark. I pulled the webpage down with wget and with curl, and both outputs show this characters as: <96> It makes me wonder if this character renders correctly for anyone? It appears webkit just ignores it, my IE6 ignores it, Firefox displays the box with the numbers in it. I would have to imagine the design team at Amazon can see it correctly? It's not a huge deal to get these characters displaying correctly, but it would be nice to know if there is a solution to this.

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• Kernel panic when bringing up DRBD resource

  - by sc.

  I'm trying to set up two machines synchonizing with DRBD. The storage is setup as follows: PV - LVM - DRBD - CLVM - GFS2. DRBD is set up in dual primary mode. The first server is set up and running fine in primary mode. The drives on the first server have data on them. I've set up the second server and I'm trying to bring up the DRBD resources. I created all the base LVM's to match the first server. After initializing the resources with `` drbdadm create-md storage I'm bringing up the resources by issuing drbdadm up storage After issuing that command, I get a kernel panic and the server reboots in 30 seconds. Here's a screen capture. My configuration is as follows: OS: CentOS 6 uname -a Linux host.structuralcomponents.net 2.6.32-279.5.2.el6.x86_64 #1 SMP Fri Aug 24 01:07:11 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux rpm -qa | grep drbd kmod-drbd84-8.4.1-2.el6.elrepo.x86_64 drbd84-utils-8.4.1-2.el6.elrepo.x86_64 cat /etc/drbd.d/global_common.conf global { usage-count yes; # minor-count dialog-refresh disable-ip-verification } common { handlers { pri-on-incon-degr "/usr/lib/drbd/notify-pri-on-incon-degr.sh; /usr/lib/drbd/notify-emergency-reboot.sh; echo b /proc/sysrq-trigger ; reboot -f"; pri-lost-after-sb "/usr/lib/drbd/notify-pri-lost-after-sb.sh; /usr/lib/drbd/notify-emergency-reboot.sh; echo b /proc/sysrq-trigger ; reboot -f"; local-io-error "/usr/lib/drbd/notify-io-error.sh; /usr/lib/drbd/notify-emergency-shutdown.sh; echo o /proc/sysrq-trigger ; halt -f"; # fence-peer "/usr/lib/drbd/crm-fence-peer.sh"; # split-brain "/usr/lib/drbd/notify-split-brain.sh root"; # out-of-sync "/usr/lib/drbd/notify-out-of-sync.sh root"; # before-resync-target "/usr/lib/drbd/snapshot-resync-target-lvm.sh -p 15 -- -c 16k"; # after-resync-target /usr/lib/drbd/unsnapshot-resync-target-lvm.sh; } startup { # wfc-timeout degr-wfc-timeout outdated-wfc-timeout wait-after-sb become-primary-on both; wfc-timeout 30; degr-wfc-timeout 10; outdated-wfc-timeout 10; } options { # cpu-mask on-no-data-accessible } disk { # size max-bio-bvecs on-io-error fencing disk-barrier disk-flushes # disk-drain md-flushes resync-rate resync-after al-extents # c-plan-ahead c-delay-target c-fill-target c-max-rate # c-min-rate disk-timeout } net { # protocol timeout max-epoch-size max-buffers unplug-watermark # connect-int ping-int sndbuf-size rcvbuf-size ko-count # allow-two-primaries cram-hmac-alg shared-secret after-sb-0pri # after-sb-1pri after-sb-2pri always-asbp rr-conflict # ping-timeout data-integrity-alg tcp-cork on-congestion # congestion-fill congestion-extents csums-alg verify-alg # use-rle protocol C; allow-two-primaries yes; after-sb-0pri discard-zero-changes; after-sb-1pri discard-secondary; after-sb-2pri disconnect; } } cat /etc/drbd.d/storage.res resource storage { device /dev/drbd0; meta-disk internal; on host.structuralcomponents.net { address 10.10.1.120:7788; disk /dev/vg_storage/lv_storage; } on host2.structuralcomponents.net { address 10.10.1.121:7788; disk /dev/vg_storage/lv_storage; } /var/log/messages is not logging anything about the crash. I've been trying to find a cause of this but I've come up with nothing. Can anyone help me out? Thanks.

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• How to diagnose computer lockup/freezing problem

  - by Scott Mitchell

  I built a desktop computer a couple years back with the following specs: CPU: Intel Core 2 Quad Q9300 Yorkfield 2.5GHz 6MB L2 Cache LGA 775 95W Quad-Core Processor BX80580Q9300 Motherboard: EVGA 122-CK-NF68-T1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard Video Card: Two EVGA 256-P2-N758-TR GeForce 8600GT SCC 256MB 128-bit GDDR3 PCI Express x16 SLI Supported Video Card PSU: SeaSonic S12 Energy Plus SS-550HT 550W ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply Memory: Two G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model F2-6400CL5D-4GBPQ Since its inception, the machine has periodically locked up, the regularlity having varied over the years from once a day to once a month. Typically, lockups happen once every few days. By "lockup" I mean my computer just freezes. The screen locks up, I can't move the mouse. Hitting keys on my keyboard that normally turn LEDs on or off on the keyboard (such as Caps Lock) no longer turn the LEDs on or off. If there was music playing at the time of the lockup, noise keeps coming out of the speakers, but it's just the current frequency/note that plays indefinitely. There is no BSOD. When such a lockup occurs I have to do a hard reboot by either turning off the computer or hitting the reset button. I have the most recent version of the NVIDIA hardware drivers, and update them semi-regularly, but that hasn't seemed to help. I am currently using Windows 7 x64, but was previously using Windows Server 2003 x64 and having the same lockup issues. My guess is that it's somehow video driver or motherboard related, but I don't know how to go about diagnosing this problem to narrow down which of the two is the culprit. Additional information re: cooling Regarding cooling... I've not installed any after-market cooling systems aside from two regular fans I scavenged from an older computer. The fan atop the CPU is the one that shipped with it. One of the two scavenged fans I added it located at the bottom tower of the corner, in an attempt to create some airflow from front to back. The second fan is pointed directly at the two video cards. SpeedFan installation and readings Per studiohack's suggestion, I installed SpeedFan, which provided the following temperature readings: GPU: 63C GPU: 65C System: 76C CPU: 64C AUX: 36C Core 0: 78C Core 1: 76C Core 2: 79C Core 3: 79C Update #3: Another Lockup :-( Well, I had another lockup last night. :-( SpeedFan reported the CPU temp at 38 C when it happened, and there was no spike in temperature leading up to the freeze. One thing I notice is that the freeze seems more likely to happen if I am watching a video. In fact, of the last 5 freezes over the past month, 4 of them have been while watching a video on Flickr. Not necessarily the same video, but a video nevertheless. I don't know if this is just coincidence or if it means anything. (As an aside, each night before bedtime my 2 year old daughter sits on my lap and watches some home videos on Flickr and, in the last month, has learned the phrase, "Uh oh, computer broke.") Update #4: MemTest86 and 3DMark06 Test Results: Per suggestions in the comments, I ran the MemTest86 overnight and it cycled through the 8 GB of memory 5 times without error. I also ran the 3DMark06 test without a problem (see my scores at http://3dmark.com/3dm06/15163549). So... what now? :-) Any further suggestions on what to check? Is there some way to get a stack trace or something when the computer locks like that? Thanks

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• How to restore Linode to Vagrant VM?

  - by Iain Elder

  I'm trying to set up a Linux development environment so I can safely make changes to my website without breaking the live site. Linode hosts my live site. A simple solution would be to host my development server on Linode as well, but I want to avoid doubling my hosting costs. The cheapest way I see is to use Vagrant on my Windows workstation to host my development environment. After I attempt to restore the backup to Vagrant and reboot the VM, I can no longer ssh into the Vagrant host. It's probably because by restoring the backup I overwrite some special Vagrant configuration, but I'm not sure how to avoid that. How do I make this approach work? If my approach is fundamentally wrong, can you suggest an alternative? Creating the backup On the Linode I used these commands to create a compressed copy of the entire filesystem, while ignoring things that shouldn't be included in the backup: $ sudo rsync -ahvz --exclude={/dev/*,/proc/*,/sys/*,/tmp/*,/run/*,/mnt/*,/backup/*} /* /backup/2 $ sudo tar -czf /backup/2.gz /backup/2 The backup file is called 2.gz because this is thesecond backup. The first backup is called 1.gz. I use WinSCP to copy the backup file to my Windows workstation. Setting up the Vagrant host I need a Vagrant box that matches my Linode operating system (Ubuntu 12.04.3 LTS, kernel 3.9.3). I selected the closet match from vagrantbox.es: Ubuntu Server Precise 12.04.3 amd64 Kernel is ready for Docker (Docker not included) On my workstation I ran these commands to add the box and initialize and boot an instance: $ vagrant box add ubuntu-precise http://nitron-vagrant.s3-website-us-east-1.amazonaws.com/vagrant_ubuntu_12.04.3_amd64_virtualbox.box $ mkdir linode-test $ cd linode-test $ vagrant init ubuntu-precise $ vagrant up Now Vagrant is running a machine with SSH on port 2222. The operating system version is the same. The kernel version is 3.8.0. Sounds close enough. Restoring the backup With WinSCP I copied the backup file 2.gz to /home/vagrant/2.gz on the Vagrant box. With PuTTY I connected via ssh to my new Vagrant box: On the box move the backup to the filesystem root. $ sudo mv 2.gz / Extract the archive to the filesystem root: $ sudo tar -xvpz -f 2.gz -C / --strip-components=2 (I discovered I need to use strip components because all files in the archive have the prefix backup/2/. I'll fix this for the next backup.) After the tar command completes, I log out of the box. Testing the backup When I try to log in again, it doesn't let me log in as vagrant with a password any more. It does let me log in as iain, my user on the live Linode, with a password. That surprised me because I disabled password authentication on my live Linode. I figured that I have to restart the ssh service for the change to take effect. Instead of restarting just ssh, I chose to restart the whole system. Now I can't even get to the login screen. PuTTY says "connection refused" when I try to connect. What went wrong?

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• Tuning performance of Ubuntu 10.04 on Compaq Evo W4000.

  - by Fantomas

  Hi, I got this computer free and installed Ubuntu 10.04 on it + updates, plus followed the following tutorial all the way: http://www.unixmen.com/linux-tutorials/937-things-to-do-after-installing-ubuntu-1004-lts-lucid-lynx I love the Docky which comes with it, but the computer has been running rather slowly. The System: kernel 2.6.32-22-generic Gnome 2.30.0 (I like Gnome!) Memory: 1GB Processor: Intel (R) Pentium (R) 4 CPU 1700 MHz (needless to say, it is 32 bit). I think I dedicated 128 Mb to video memory while installing, but cannot find this setting now. I did also install an NVidia driver for the 3D card, so I probably want to reclaim that memory back. I want to trim the fat but I also want to keep some of the sex appeal of Ubuntu 10.04. I will gift this computer to a friend, who will use it for Internet, music, videos, word processing, Skype and instant messaging - he is non-technical, so this hardware and Linux should work for him; I just need to speed it up while keeping the good software and having a nice UI. I sort of know my way around Linux, but not that well. Feel free to ask me to run particular commands if you want more info. For starters, here are the services below. Which ones can I kill and how? What else can go? There is no need to run ssh or ftp or http or ntp servers. As I said before, this computer is for non-technical person. There is also absolutely no bluetooth or wireless networking needed - it will feed off a regular ethernet cable. What I do not want to do is reinstall some other distro or recompile a kernel. I want to make it 80% perfect spending 20% of the energy :) Thanks! $ service --status-all [ ? ] acpi-support [ ? ] acpid [ ? ] alsa-mixer-save [ ? ] anacron [ - ] apparmor [ ? ] apport [ ? ] atd [ ? ] avahi-daemon [ ? ] binfmt-support [ - ] bluetooth [ - ] bootlogd [ - ] brltty [ ? ] console-setup [ ? ] cron [ + ] cups [ ? ] dbus [ ? ] dmesg [ ? ] dns-clean [ ? ] failsafe-x [ - ] fancontrol [ ? ] gdm [ - ] grub-common [ ? ] hostname [ ? ] hwclock [ ? ] hwclock-save [ ? ] irqbalance [ - ] kerneloops [ ? ] killprocs [ - ] lm-sensors [ ? ] module-init-tools [ ? ] network-interface [ ? ] network-interface-security [ ? ] network-manager [ ? ] networking [ ? ] ondemand [ ? ] pcmciautils [ ? ] plymouth [ ? ] plymouth-log [ ? ] plymouth-splash [ ? ] plymouth-stop [ ? ] pppd-dns [ ? ] procps [ + ] pulseaudio [ ? ] rc.local [ - ] rsync [ ? ] rsyslog [ - ] saned [ ? ] screen-cleanup [ ? ] sendsigs [ ? ] speech-dispatcher [ ? ] stop-bootlogd [ ? ] stop-bootlogd-single [ ? ] udev [ ? ] udev-finish [ ? ] udevmonitor [ ? ] udevtrigger [ ? ] ufw [ ? ] umountfs [ ? ] umountnfs.sh [ ? ] umountroot [ ? ] unattended-upgrades [ - ] urandom [ + ] winbind [ ? ] wpa-ifupdown [ - ] x11-common

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• rsyslogd not monitoring all files

  - by Tom O'Connor

  So.. I've installed Logstash, and instead of using the logstash shipper (because it needs the JVM and is generally massive), I'm using rsyslogd with the following configuration. # Use traditional timestamp format $ActionFileDefaultTemplate RSYSLOG_TraditionalFileFormat $IncludeConfig /etc/rsyslog.d/*.conf # Provides kernel logging support (previously done by rklogd) $ModLoad imklog # Provides support for local system logging (e.g. via logger command) $ModLoad imuxsock # Log all kernel messages to the console. # Logging much else clutters up the screen. #kern.* /dev/console # Log anything (except mail) of level info or higher. # Don't log private authentication messages! *.info;mail.none;authpriv.none;cron.none;local6.none /var/log/messages # The authpriv file has restricted access. authpriv.* /var/log/secure # Log all the mail messages in one place. mail.* -/var/log/maillog # Log cron stuff cron.* /var/log/cron # Everybody gets emergency messages *.emerg * # Save news errors of level crit and higher in a special file. uucp,news.crit /var/log/spooler # Save boot messages also to boot.log local7.* /var/log/boot.log In /etc/rsyslog.d/logstash.conf there are 28 file monitor blocks using imfile $ModLoad imfile # Load the imfile input module $ModLoad imklog # for reading kernel log messages $ModLoad imuxsock # for reading local syslog messages $InputFileName /var/log/rabbitmq/startup_err $InputFileTag rmq-err: $InputFileStateFile state-rmq-err $InputFileFacility local6 $InputRunFileMonitor .... $InputFileName /var/log/some.other.custom.log $InputFileTag cust-log: $InputFileStateFile state-cust-log $InputFileFacility local6 $InputRunFileMonitor .... *.* @@10.90.0.110:5514 There are 28 InputFileMonitor blocks, each monitoring a different custom application logfile.. If I run [root@secret-gm02 ~]# lsof|grep rsyslog rsyslogd 5380 root cwd DIR 253,0 4096 2 / rsyslogd 5380 root rtd DIR 253,0 4096 2 / rsyslogd 5380 root txt REG 253,0 278976 1015955 /sbin/rsyslogd rsyslogd 5380 root mem REG 253,0 58400 1868123 /lib64/libgcc_s-4.1.2-20080825.so.1 rsyslogd 5380 root mem REG 253,0 144776 1867778 /lib64/ld-2.5.so rsyslogd 5380 root mem REG 253,0 1718232 1867780 /lib64/libc-2.5.so rsyslogd 5380 root mem REG 253,0 23360 1867787 /lib64/libdl-2.5.so rsyslogd 5380 root mem REG 253,0 145872 1867797 /lib64/libpthread-2.5.so rsyslogd 5380 root mem REG 253,0 85544 1867815 /lib64/libz.so.1.2.3 rsyslogd 5380 root mem REG 253,0 53448 1867801 /lib64/librt-2.5.so rsyslogd 5380 root mem REG 253,0 92816 1868016 /lib64/libresolv-2.5.so rsyslogd 5380 root mem REG 253,0 20384 1867990 /lib64/rsyslog/lmnsd_ptcp.so rsyslogd 5380 root mem REG 253,0 53880 1867802 /lib64/libnss_files-2.5.so rsyslogd 5380 root mem REG 253,0 23736 1867800 /lib64/libnss_dns-2.5.so rsyslogd 5380 root mem REG 253,0 20768 1867988 /lib64/rsyslog/lmnet.so rsyslogd 5380 root mem REG 253,0 11488 1867982 /lib64/rsyslog/imfile.so rsyslogd 5380 root mem REG 253,0 24040 1867983 /lib64/rsyslog/imklog.so rsyslogd 5380 root mem REG 253,0 11536 1867987 /lib64/rsyslog/imuxsock.so rsyslogd 5380 root mem REG 253,0 13152 1867989 /lib64/rsyslog/lmnetstrms.so rsyslogd 5380 root mem REG 253,0 8400 1867992 /lib64/rsyslog/lmtcpclt.so rsyslogd 5380 root 0r REG 0,3 0 4026531848 /proc/kmsg rsyslogd 5380 root 1u IPv4 1200589517 0t0 TCP 10.10.10.90 t:40629->10.10.10.90:5514 (ESTABLISHED) rsyslogd 5380 root 2u IPv4 1200589527 0t0 UDP *:45801 rsyslogd 5380 root 3w REG 253,3 17999744 2621483 /var/log/messages rsyslogd 5380 root 4w REG 253,3 13383 2621484 /var/log/secure rsyslogd 5380 root 5w REG 253,3 7180 2621493 /var/log/maillog rsyslogd 5380 root 6w REG 253,3 43321 2621529 /var/log/cron rsyslogd 5380 root 7w REG 253,3 0 2621494 /var/log/spooler rsyslogd 5380 root 8w REG 253,3 0 2621495 /var/log/boot.log rsyslogd 5380 root 9r REG 253,3 1064271998 2621464 /var/log/custom-application.monolog.log rsyslogd 5380 root 10u unix 0xffff81081fad2e40 0t0 1200589511 /dev/log You can see that there are nowhere near 28 logfiles actually being read. I really had to get one file monitored, so I moved it to the top, and it picked it up, but I'd like to be able to monitor all 28+ files, and not have to worry. OS is Centos 5.5 Kernel 2.6.18-308.el5 rsyslogd 3.22.1, compiled with: FEATURE_REGEXP: Yes FEATURE_LARGEFILE: Yes FEATURE_NETZIP (message compression): Yes GSSAPI Kerberos 5 support: Yes FEATURE_DEBUG (debug build, slow code): No Atomic operations supported: Yes Runtime Instrumentation (slow code): No Questions: Why is rsyslogd only monitoring a very small subset of the files? How can I fix this so that all the files are monitored?

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• Windows Server 2012 Migration (DNS/AD DS Standard Eval to Essentials OEM) P2V -> Do I need a Secondary Domain Controller during migration?

  - by Aubrey Robertson

  This is my first post on this exchange (although not my first on stack exchange), so please have patience. I am a 3rd year student intern, and I have been tasked with virtualizing the server systems at the company I work for. I have come a long way, and I am almost ready to install the VM Server in migration mode. Here is some information: Source Server: Windows Server 2012 Standard Evaluation DNS Server (local only) Advanced Directory Domain Services File and Storage stuff A few other server roles Destination Server: Windows Server 2012 Essentials OEM (Hyper-V client) Running under a temporary Hyper-V host (will migrate the Hyper-V host back to the old machine after the original server is virtualized as a client). Sitting currently at the "Select Installation Mode" screen. I have been following the guides on Microsoft tech net, and today I spent most of the day getting rid of issues in the Best Practices Analyser on the source machine. I have 3 remaining issues (which are all related): ERROR: DNS: DNS servers on Ethernet (adapter name) should include the loopback address, but not as the first entry (flavour text indicates that, during migration, the DNS server may not be found) WARNING: All domains should have at least two domain controllers for redundancy. WARNING: DNS: Ethernet should be configured to use both a preferred and an alternate DNS Server. All of these issues can be resolved by deploying a secondary domain controller, but I have never done that before (see my concerns below). The main issue here that I am concerned with for installing in migration mode is the FIRST one (the error). If I try and set-up the new server deployment, and the adapter domain controller is listed as localhost, then this may cause the installation to fail. (at least, this is what the Microsoft documentation suggests). But I do not have another IP address to enter here as I have no other local domain controllers. So I did the first obvious thing that came to my mind, and tried to use Google DNS servers as my alternates. That did not work because they couldn't recognize other computers in the "forest". Now I'm no expert when it comes to DNS, so please forgive my ignorance. This DNS server is concerned only with Active Directory stuffs for the local network. If I go ahead with migration, and it fails, then I will just have to go ahead and install a secondary DNS server I suppose. The problem I have here is that I am limited by the amount of Windows Server keys I have available (I have 2); however, I do have access to a Linux box running Debian Wheezy that I set-up two weeks ago as a Mantis server. I could install Windows Server 2012 as a secondary DNS (I think) in a VM and use that, but then it seems like I will be wasting time, and probably the Windows key too, and if there's another way to do it with Linux that would be much better. Even better still, do I even need a secondary DNS server for migration at all? The hints said that during migration the original machine "might" not be found. Thank you for your time and consideration.

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• How can I work around problems with certificate configuration in Remote Desktop Services?

  - by Michael Steele

  I am setting up a Remote Desktop Services farm, and am having trouble configuring certificates for it to use. A demonstration of the problem I'm seeing can be found in Step #4. At this point I am convinced that there are problems with the user interface, and am looking for ways around them. Is there any way to configure certificates in Remote Desktop Services so that the settings hold and are reflected in the GUI? If not, is there any way for me to verify that the settings are correct? Step #1 - Create certificate to be used. I've configured a certificate to use with RD Web Access. The certificate is stored with in the Certificates MMC on my RD Connection Broker, and I am configuring the farm from that computer. I found by letting RD Web Access generate its own certificate that the following properties are required: Enhanced Key Usage Server Authentication Client Authentication This may not be required, but the self-signed certificate includes it. Key Usage Digital Signature Key Agreement Subject Alternative Name DNS Name=domain.com Detour about self-signed certificate generation As a quick detour, I was able to work around a problem with creating self-signed certificates using powershell. The documentation for the New-RDCertificate cmdlet gives the following example: PS C:\> $password = ConvertTo-SecureString -string "password" -asplaintext -force New-RDCertificate -Role RDWebAccess -DnsName "test-rdwa.contoso.com" -Password $password -ConnectionBroker rdcb.contoso.com -ExportPath "c:\test-rdwa.pfx" Typing this into the shell will result in an error message claiming that a function, Get-Server cannot be found. Prior to using New-RDCertificate, you must import the RemoteDesktop Module with Import-Module RemoteDesktop. Step #2 - Observe out-of-box behavior The first time you visit the Deployment Properties dialog box by navigating to Server Manager - Remote Desktop Services - Collections and selecting "Edit Deployment Properties" from the "TASKS" dropdown list in the "COLLECTIONS" grouping, you will see the following screen: This window is misleading because the level field is listed as "Not Configured". If I understand correctly all three of the role services are using a self-signed certificate. For the RD Web Access role this can be verified by visiting the website: The certificate being used also appears in the Certificates MMC: Step #3 - Assign new certificate The Deployment Properties dialog box will allow me to select my existing certificate. The certificate must be placed within the local computers Certificates MMC in the "Personal" certificate store. The private key will need to be exportable, and you will need to provide the password. I temporarily exported my certificate to a file named temp.pfx with a password, and then imported it into Remote Desktop Services from there. Once this is done the GUI will indicate that it is ready to accept the new configuration. Once I click the "Apply" button, the GUI indicates success. This can be verified by visiting the RD Web Access web site a second time. There is no certificate error. Step #4 - The GUI fails to maintain its state If the GUI is closed and reopened, all of these settings appear to be lost. Actually, the certificate I configured is still being used. I am able to continue accessing the RD Web Access site without any certificate errors. Oddly, if I use the "Create new certificate..." button to generate a self-signed certificate this window will update to an "Untrusted" level. This setting will then be maintained through the opening and closing of the Deployment Properties dialog box. Is there anything I can do to have my settings appear to stick? I feel like something is wrong when the GUI claims I haven't fully configured certificates.

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• What would make a noise in a PC on graphics operations on a passively-cooled system?

  - by T.J. Crowder

  I have this system based on the Intel D510MO motherboard, which is basically an Atom D510 (dual-core HT Atom w/built-in GPU), an Intel NM10 chipset, and a Realtek Gigabit LAN controller. It's entirely passively cooled. I noticed almost immediately that there was a kind of very, very soft noise that corresponded with graphics operations, sort of the noise you'd get if you had a sheet of flat paper and slid something really light across it — but more electronic than that. I wrote it off as observation error and/or disk activity triggered by the graphics operation (although the latter seemed like a lot of unnecessary disk activity). It isn't. I got curious enough that I finally did a few controlled experiments, and here's what I've determined: It isn't the HDD. For one thing, the sounds the HDD makes (when seeking, when reading or writing, when just sitting there spinning) is different. For another, I used sudo hdparm -y /dev/sda (I'm using Ubuntu 10.04 LTS) to temporarily put the disk on standby while making sure that non-disk graphics op was happening in a loop. The disk spun down, but the other sound continued, corresponding perfectly with the timing of the graphics op. (Then the disk spun up again, but it takes long enough that I could rule out the HDD.) It isn't the monitor; I ensured the two were well physically-separated and the sound was definitely coming from the main box. It isn't something else in the room; the sound is coming from the box. It isn't cross-talk to an audio circuit coming out the speakers. (It doesn't have any speakers.) It isn't my mouse (e.g., when I'm trying to make graphics ops happen); the sound happens if I set up a recurring operation and don't use the mouse at all, or if I lift the mouse off the table slightly (but enough that the laser still registers movement). It isn't the voices in my head; they never whisper like that. Other observations: It doesn't seem to matter what the graphics operation is; anything that changes what's on the screen seems to do it. I get the sound when moving the mouse over the Chromium tab bar (which makes the tab backgrounds change); I get it when a web page has a counter on it that changes the text on the page: I get it when dragging window contents around. The sound is very, very slightly louder if the graphics op is larger, like scrolling a text area when writing a question on superuser.com, than for smaller operations like the tick counter on the web page. But it's very slight. It's fairly loud (and of good duration) when the op involves color changes to substantial surface areas. For instance, when asking a question here on superuser and you move the cursor between the question box and the tag box, and the help to the right fades out, changes, and fades back in. (Yet another example related to the web browser, so let me say: I hear it when operations completely unrelated to the web browser as well.) It doesn't sound like arcing or anything like that (I'd've shut off the machine Right Quick Like if it did). Moving windows does it. Scrolling windows (by and large) doesn't. I have the feeling I've heard this sort of thing before, when all system fans were on low and such, with other systems — but (again) written it off as observational error. For all the world it's like I'm hearing the CPU working (as opposed to the GPU; note the window scroll thing above) or data being transferred somewhere, but that just seems...unlikely. So what am I hearing? This may seem like a very localized question, but perhaps other silent PC enthusiasts may be interested as well...

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• Application Does Not Start in Windows 7

  - by Jim Fell

  I recently installed a new 60GB SSD as my primary hard drive and re-installed Windows 7 Professional 64-bit. I then installed SSD Fresh from Abelssoft to optimize Windows to run on the SSD. It seemed to install okay, but when I try to run the utility, its splash screen appears briefly before it quietly closes. No errors are displayed; the utility just fails to launch. I have run SSD Fresh on another SSD-equipped Windows 7 Pro x64 computer in the past without any problems. Does anyone know what might be preventing the program from running? I tried running sfc /scannow from the command line (with administrator privileges), shutting down the Spybot Resident, and disabling the firewall and virus scanner. I also tried running the tool as administrator; I even tried reinstalling it, running the installer as administrator. No luck. Every time I try to launch the program the Event Viewer logs this same set of errors: Error 4/2/2012 11:35:44 PM Application Error 1000 (100) Faulting application name: SSDFresh.exe, version: 1.0.0.0, time stamp: 0x4f2a45d8 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000007ff0016dbba Faulting process id: 0x994 Faulting application start time: 0x01cd11fd9fe978df Faulting application path: C:\Program Files (x86)\SSD Fresh\SSDFresh.exe Faulting module path: unknown Report Id: dfeed551-7df0-11e1-a2c7-002522c47ec0 Error 4/2/2012 11:35:43 PM .NET Runtime 1026 None Application: SSDFresh.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException Stack: at AbBugReporter.BugForm.InitLanguage() at AbBugReporter.BugForm..ctor(AbFlexTrans.LanguageInfo, AbBugReporter.BugReportManager, Boolean) at AbBugReporter.BugReportManager.Show(System.Exception) at SSDFresh.App.App_DispatcherUnhandledException(System.Object, System.Windows.Threading.DispatcherUnhandledExceptionEventArgs) at System.Windows.Threading.Dispatcher.CatchException(System.Exception) at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.WrappedInvoke(System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at SSDFresh.App.Main() Error 4/2/2012 11:35:39 PM SideBySide 59 None Activation context generation failed for "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\csc.exe".Error in manifest or policy file "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\csc.exe.Config" on line 0. Invalid Xml syntax. Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None For those who are interested, here is my system configuration: ASRock M3A770DE AM3 AMD 770 ATX AMD Motherboard AMD Athlon II X3 455 Rana 3.3GHz Socket AM3 95W Triple-Core Desktop Processor ADX455WFGMBOX G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model F3-10600CL9D-8GBNT Mushkin Enhanced Chronos Deluxe MKNSSDCR60GB-DX 2.5" 60GB SATA III Synchronous MLC Internal Solid State Drive (SSD) (Primary/Boot HD) Western Digital Caviar Blue RFHWD1600AAJS 160GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (Secondary HD) Sony Optiarc CD/DVD Burner Black SATA Model AD-7261S-0B LightScribe Support RAIDMAX RX-850AE 850W ATX12V v2.3 / EPS12V SLI Certified CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply ASUS HD7850-DC2-2GD5 Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card Asus ML228H 21.5" Full HD LED BackLight LED Monitor Slim Design (x3)

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• Oracle Virtual Server OEL vm fails to start - kernel panic on cpu identify

  - by Towndrunk

  I am in the process of following a guide to setup various oracle vm templates, so far I have installed OVS 2. 2 and got the OVM Manager working, imported the template for OEL5U5 and created a vm from it.. the problem comes when starting that vm. The log in the OVMM console shows the following; Update VM Status - Running Configure CPU Cap Set CPU Cap: failed:<Exception: failed:<Exception: ['xm', 'sched-credit', '-d', '32_EM11g_OVM', '-c', '0'] => Error: Domain '32_EM11g_OVM' does not exist. StackTrace: File "/opt/ovs-agent-2.3/OVSXXenVMConfig.py", line 2531, in xen_set_cpu_cap run_cmd(args=['xm', File "/opt/ovs-agent-2.3/OVSCommons.py", line 92, in run_cmd raise Exception('%s => %s' % (args, err)) The xend.log shows; [2012-11-12 16:42:01 7581] DEBUG (DevController:139) Waiting for devices vtpm [2012-11-12 16:42:01 7581] INFO (XendDomain:1180) Domain 32_EM11g_OVM (3) unpaused. [2012-11-12 16:42:03 7581] WARNING (XendDomainInfo:1907) Domain has crashed: name=32_EM11g_OVM id=3. [2012-11-12 16:42:03 7581] ERROR (XendDomainInfo:2041) VM 32_EM11g_OVM restarting too fast (Elapsed time: 11.377262 seconds). Refusing to restart to avoid loops .> [2012-11-12 16:42:03 7581] DEBUG (XendDomainInfo:2757) XendDomainInfo.destroy: domid=3 [2012-11-12 16:42:12 7581] DEBUG (XendDomainInfo:2230) Destroying device model [2012-11-12 16:42:12 7581] INFO (image:553) 32_EM11g_OVM device model terminated I have set_on_crash="preserve" in the vm.cfg and have then run xm create -c to get the console screen while booting and this is the log of what happens.. Started domain 32_EM11g_OVM (id=4) Bootdata ok (command line is ro root=LABEL=/ ) Linux version 2.6.18-194.0.0.0.3.el5xen ([email protected]) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-48)) #1 SMP Mon Mar 29 18:27:00 EDT 2010 BIOS-provided physical RAM map: Xen: 0000000000000000 - 0000000180800000 (usable)> No mptable found. Built 1 zonelists. Total pages: 1574912 Kernel command line: ro root=LABEL=/ Initializing CPU#0 PID hash table entries: 4096 (order: 12, 32768 bytes) Xen reported: 1600.008 MHz processor. Console: colour dummy device 80x25 Dentry cache hash table entries: 1048576 (order: 11, 8388608 bytes) Inode-cache hash table entries: 524288 (order: 10, 4194304 bytes) Software IO TLB disabled Memory: 6155256k/6299648k available (2514k kernel code, 135548k reserved, 1394k data, 184k init) Calibrating delay using timer specific routine.. 4006.42 BogoMIPS (lpj=8012858) Security Framework v1.0.0 initialized SELinux: Initializing. selinux_register_security: Registering secondary module capability Capability LSM initialized as secondary Mount-cache hash table entries: 256 CPU: L1 I Cache: 64K (64 bytes/line), D cache 16K (64 bytes/line) CPU: L2 Cache: 2048K (64 bytes/line) general protection fault: 0000 [1] SMP last sysfs file: CPU 0 Modules linked in: Pid: 0, comm: swapper Not tainted 2.6.18-194.0.0.0.3.el5xen #1 RIP: e030:[ffffffff80271280] [ffffffff80271280] identify_cpu+0x210/0x494 RSP: e02b:ffffffff80643f70 EFLAGS: 00010212 RAX: 0040401000810008 RBX: 0000000000000000 RCX: 00000000c001001f RDX: 0000000000404010 RSI: 0000000000000001 RDI: 0000000000000005 RBP: ffffffff8063e980 R08: 0000000000000025 R09: ffff8800019d1000 R10: 0000000000000026 R11: ffff88000102c400 R12: 0000000000000000 R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000000 FS: 0000000000000000(0000) GS:ffffffff805d2000(0000) knlGS:0000000000000000 CS: e033 DS: 0000 ES: 0000 Process swapper (pid: 0, threadinfo ffffffff80642000, task ffffffff804f4b80) Stack: 0000000000000000 ffffffff802d09bb ffffffff804f4b80 0000000000000000 0000000021100800 0000000000000000 0000000000000000 ffffffff8064cb00 0000000000000000 0000000000000000 Call Trace: [ffffffff802d09bb] kmem_cache_zalloc+0x62/0x80 [ffffffff8064cb00] start_kernel+0x210/0x224 [ffffffff8064c1e5] _sinittext+0x1e5/0x1eb Code: 0f 30 b8 73 00 00 00 f0 0f ab 45 08 e9 f0 00 00 00 48 89 ef RIP [ffffffff80271280] identify_cpu+0x210/0x494 RSP ffffffff80643f70 0 Kernel panic - not syncing: Fatal exception clear as mud to me. are there any other logs that will help me? I have now deployed another vm from the same template and used the default vm settings rather than adding more memory etc - I get exactly the same error.

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• SELF-SOLVED AutoHotkey Function GetMouseTaskbutton need to adapt for 64-bit OS

  - by auntyEEK

  SOLVED VIA SELF-HELP, HAIR-PULLING, AND TEETH-GRINDING. THANKS ANYWAY....... I'm using the GetMouseTaskbutton function from this thread on AHK forum. [http://www.autohotkey.com/forum/topic22763.html&highlight=getmousetaskbutton][1] ; Gets the index+1 of the taskbar button which the mouse is hovering over. ; Returns an empty string if the mouse is not over the taskbar's task toolbar. ; ; Some code and inspiration from Sean's TaskButton.ahk GetMouseTaskButton(ByRef hwnd) { MouseGetPos, x, y, win, ctl, 2 ; Check if hovering over taskbar. WinGetClass, cl, ahk_id %win% if (cl != "Shell_TrayWnd") return ; Check if hovering over a Toolbar. WinGetClass, cl, ahk_id %ctl% if (cl != "ToolbarWindow32") return ; Check if hovering over task-switching buttons (specific toolbar). hParent := DllCall("GetParent", "Uint", ctl) WinGetClass, cl, ahk_id %hParent% if (cl != "MSTaskSwWClass") return WinGet, pidTaskbar, PID, ahk_class Shell_TrayWnd hProc := DllCall("OpenProcess", "Uint", 0x38, "int", 0, "Uint", pidTaskbar) pRB := DllCall("VirtualAllocEx", "Uint", hProc , "Uint", 0, "Uint", 20, "Uint", 0x1000, "Uint", 0x4) VarSetCapacity(pt, 8, 0) NumPut(x, pt, 0, "int") NumPut(y, pt, 4, "int") ; Convert screen coords to toolbar-client-area coords. DllCall("ScreenToClient", "uint", ctl, "uint", &pt) ; Write POINT into explorer.exe. DllCall("WriteProcessMemory", "uint", hProc, "uint", pRB+0, "uint", &pt, "uint", 8, "uint", 0) ; SendMessage, 0x447,,,, ahk_id %ctl% ; TB_GETHOTITEM SendMessage, 0x445, 0, pRB,, ahk_id %ctl% ; TB_HITTEST btn_index := ErrorLevel ; Convert btn_index to a signed int, since result may be -1 if no 'hot' item. if btn_index 0x7FFFFFFF btn_index := -(~btn_index) - 1 if (btn_index > -1) { ; Get button info. SendMessage, 0x417, btn_index, pRB,, ahk_id %ctl% ; TB_GETBUTTON VarSetCapacity(btn, 20) DllCall("ReadProcessMemory", "Uint", hProc , "Uint", pRB, "Uint", &btn, "Uint", 20, "Uint", 0) state := NumGet(btn, 8, "UChar") ; fsState pdata := NumGet(btn, 12, "UInt") ; dwData ret := DllCall("ReadProcessMemory", "Uint", hProc , "Uint", pdata, "UintP", hwnd, "Uint", 4, "Uint", 0) } else hwnd = 0 DllCall("VirtualFreeEx", "Uint", hProc, "Uint", pRB, "Uint", 0, "Uint", 0x8000) DllCall("CloseHandle", "Uint", hProc) ; Negative values indicate seperator items. (abs(btn_index) is the index) return btn_index > -1 ? btn_index+1 : 0 } It identifies the owner of the hovered taskbar button. I'm using it in a routine to auto-activate window by hovering its taskbar button, and also a routine to close inactive window by middle-click on its taskbar button. Works great on my XP machine. The author had stated that the function does work in Vista, but it refuses to work for me in Vista 64-bit, so apparently it is only valid in 32-bit. And I am very new to AHK, and don't know how to adapt it. Unfortunately, my queries at the site sank without a trace. Does anyone have advice for me? I will be most grateful. Thanks.

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• Intermittent lockups, unable to diagnose in over a year

  - by Magsol

  Here's a real doosie; I may just give my firstborn child to whomever helps me solve this problem. In July 2008, I assembled what would be my desktop computer for graduate school. Here are the specs of the machine I built: Thermaltake 750W PSU Corsair Dominator 2x2GB 240-pin SDRAM Thermaltake Tower Asus P5K Deluxe Motherboard Intel Core 2 Quad Q9300 2.5GHz CPU 2 x GeForce 8600 GT WD Caviar Blue 640GB hard drive CD burner DVD burner Soon thereafter, I ordered a new motherboard (because I was an idiot; that first motherboard supported CrossFire, not SLI), an Asus P5N-D. I was originally running Windows XP SP3. Pretty much right into the start of the fall semester, my desktop would simply lock up after awhile. If my system was largely idling, it would be after 1-3 days. If was gaming, it often happened an hour or two into my gaming session, indicating a link to activity level. Here's where it started getting interesting. I started looking at the system temps. The CPU was warmer than it should have been (~60s C), so I purchased some more efficient cooling compound a way better cooler for it. Now it hardly goes over 40 C. Intel was even kind enough to swap it out for free, just to rule it out. Lockups continued. The graphics cards were also running pretty warm: about 60 C idling. Removing one of them seemed to improve stability a little bit...as in, it wouldn't lock up quite as frequently, but still always eventually locked up. But it didn't matter which card I used or removed, the lockups continued. I reverted back to the original motherboard, the P5K Deluxe. Lockups continued. I purchased an entirely new motherboard, eVGA's nForce 750i. Lockups continued. Ran memtest86+ over and over and over, with no errors. Even RMA'd the memory. Lockups continued. Replaced the PSU with a Corsair 750W PSU. Lockups continued. Tried disconnecting all IDE drives (HDDs are SATA). Lockups continued. Replaced both graphics cards with a single Radeon HD 4980. Average temps are now always around 50 C when idling, 60 C only when gaming. Lockups continued. Throughout the whole ordeal, the system has been upgraded from Windows XP SP3 to Vista 32-bit, to Vista 64-bit, and is now at Windows 7 64-bit. Lockups have occurred at every step along the way (each OS was in place for at least a few months before the next upgrade). Edit: By "upgrade" I mean clean install each time. In addition to those reformats, I have performed many, many other reformats of the system and a reinstall of whatever OS had been previously installed in an attempt to rectify this problem, to no avail./Edit When the system locks up, there's no blue screen, no reboot, no error message of any kind. It simply freezes in place until I hit the reset button. Very, very rarely, once Windows boots back up, the system informs me that Windows has recovered from an error, but it can never find the source aside from some piece of hardware. I've swapped out every component in this computer, and there are more fans in it than I care to count...though for the sake of completeness: top 80mm case fan (out) rear 80mm case fan (out) rear 120mm case fan (out) front 120mm case fan (in) side 250mm case fan (in) giant CPU fan on-board motherboard fan (the eVGA board) triple-fan memory setup (came with the memory) PSU internal fan another 120mm fan I stuck on the underside of the video card to keep hot air from collecting at the bottom of the case I'm truly out of ideas. ANY help at all would be oh-so-very GREATLY appreciated. Thank you!

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• Installation of Access Database Engine 32-bit Fails

  - by Rayzor78

  I am trying to install Access Database Engine 2007 32-bit. The splash screen comes up, you click "Next", then it fails with the error: Installation ended prematurely because of an error You click "OK" and another error window says: The installation of the package failed. The exact same situation happens when I try this with Access Database Engine 2010 32-bit. This production server is running Windows Server 2008 R2 SP1 64-bit. Before I tried installing Access Database Engine 32-bit, I first needed to install Microsoft Office 2010 Pro (Excel and Office Tools only). I tried the 32-bit version on the production server since that is how I set it up in our Dev environment. No luck. The 32-bit version would not install. I did NOT get the error "You have 64-bit components of Office installed". I simply received the exact same two errors listed above. So, I knew that 32-bit/64-bit did not really matter for the Office install for my project, so I installed 64-bit of Office Pro 2010 (Excel and Office Tools only) with no problems. I have a requirement that I need to have the 32-bit version of the Access Database Engine installed. 2007 or 2010, doesn't matter. I cannot use the 64-bit version of Access Database Engine 2010 because my SSIS package will not work with it. I require the 32-bit version. I've tried several steps to try to get it installed. I seriously think that the production server has some aversion to installing 32-bit applications. Here's what I've tried: Tried installing via command line with the "/passive" switch....no luck. Tried numerous iterations to copy the install file to the server (downloaded a fresh copy directly to the server, downloaded a fresh copy to my local machine then copied it over, copied it over zipped up) (http://social.msdn.microsoft.com/Forums/en-US/sqldataaccess/thread/efd3c1f0-07cd-45ca-a626-2dd0c7ac3e9f). Tried Method 1 from this link. Could not try Method 2 because it requires a server reboot and in my environment that requires a long change management process. I've verified that I am a local administrator on the server. (Evidence, I am able to install other applications (office 64-bit per above)). Verified that there are no other office products that should be blocking the installation. The fore-mentioned install of Excel 2010 64-bit was the first Office product installed on the server. VERY ODD: To test my theory that the production server does not like 32-bit applications, I installed something lightweight. I installed 7-Zip 32-bit on the production server with no problems whatsoever. Here are some things that I have not tried (i will follow-up once I do): Method 2 (as mentioned above). Requires a server reboot. Have not verified that the Dev and Production environments are 100% identical. I've done a cursory check and on the surface they appear to be the same (same OS and SP version). I need to do a deeper dive to be 100% certain. I had no problems in my Dev environment. In Dev, I installed Office 2010 Pro 64-bit (Excel & Office Tools only) then via command line w/ the "/passive" switch, installed Access Database Engine 2010 32-bit. I don't know what else to try. Any suggestions or comments?

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• How do I reset/update my BIOS for Optiplex GX280?

  - by Sam Langlhey

  So far this has been a nightmare for me, which has been frustrating me constantly. I am using Dell Optiplex GX280 with Windows XP home edition, which is running a BIOS version A04. Recently, i've rebooted the pc to find out that its not booting. It will get to the Windows boot up screen with the progress bar but only to restart to the same process again, over and over. Frustrated that I am, i've inserted the Windows recovery CD to at least either repair of reinstall the operating system to find out that was not possible. I hit F8 to have the boot options, each of the boot option that I've selected gave me an error saying: "Selected boot device is not available." Right after that, I went to the BIOS setting and did a diagnostic test, which recognized all the Boot devices onboard. Now, I cannot even repair of reinstall Windows XP, because the system is not booting from none of the boot devices. The surprise is when I removed the hard-drive from the computer and loaded it on into another computer successfully; that's right, there is nothing wrong with the hard drive. After that I was totally puzzled. I found a few pointers online saying that the BIOS start-up block might be corrupted itself and I might need to flash/update the BIOS. I found the detailed instruction on how to create a Boot up disk by downloading the BIOS firmware from the manufacture's website. I did exactly as instructed below: Download the latest version or your choose version of BIOS file for your computer or motherboard from the manufacturer’s support site. Rename the downloaded file to AMIBOOT.ROM. Copy the file to a floppy disk. Insert the floppy disk to the floppy drive. Turn on the system. After I did that and powered on the PC to boot from the floppy drive, it gave me this error message: "Non-System Disk or Disk Error. Replace and Strike any key when ready." I did all that, and I kept on pressing [Ctrl]+[Home] to force it, but it did not did any satisfying result. Desperate as I am, my next attempt is to try the instruction below. Since I want to be ready, in the event it does not work, do you have any solution that you can provide? Please keep in mind that I cannot boot from any of the devices at this moment. My only hope now is to come on with a solution that will work through the Floppy drive, since that's the only drive that affected. Thank you very much for your advice and support in advance. To create a Windows startup disk, insert a floppy disk into the drive of a similarly configured, working Windows XP system, launch My Computer, right-click the floppy disk icon, and select the Format command from the context menu. When you see the Format dialog box, leave all the default settings as they are and click the Start button. Once the format operation is complete, close the Format dialog box to return to My Computer, double-click the drive C icon to access the root directory, and copy the following three files to the floppy disk: Boot.ini NTLDR Ntdetect.com

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