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• Dell OpenManage Causing Periodic Slowness

  - by Zorlack

  Today we diagnosed the cause of a Periodic slowness issue: see here. Dell OpenManage Server Administrator seems to have been causing hourly slowness. It would occasionally peg one of the CPUs for upwards of two minutes. Disabling it drastically improved the performance of the SQL Server. The server hardware: Dell R710 Dual Quad Core 2.9GHz Processors 96GB Memory 2 Disk RAID 1 SAS System Disk (Internal) 4 Disk RAID 10 SAS Log Disk (Internal) 14 Disk RAID 10 SAS Data Disk (External DAS MD1000) Windows 2008 Enterprise R2 x64 We installed the OS using Dell OpenManage Server Assistant, so I assume that it was correctly configured. For now we have disabled OMSA to alleviate the performance issues it was causing, but I'd like to be able to re-enable it. Has anyone had a similar experience that can shed a little light on the nature of this problem?

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• Dell printer goes offline after second print job.

  - by Ac0ua

  Dell printer goes offline(server connection) after second print job. Although the printer's display says it is ready. If you turn off then on the printer you can send one job and goes back offline(server connection) on the next print job. We have multiple Dell 2330dn printers installed through a print server, only one of the printers is experiencing this problem. Two different users. Two different machines. Two different operating systems (win7 and Vista). The computers have been reset. Dell printers have web interface if this helps (through IP address). Thanks for any help!

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• Install Windows Server 2008 Core on a Dell Optiplex 790

  - by Alex Marshall

  Does anybody have experience installing Windows Server 2008 Core on a Dell Optiplex 790? When I connect to the machine with the Hyper-V Manager Administrator snap-in, and try to create and run a virtual machine, I get the error "The Virtual Machine could not be started because the hypervisor is not running". I've disabled the Execute Disable functionality in the BIOS as was requried for other Dell models, but no matter what combination of security and virtualization settings I use on the machine, I can't get this working. EDIT: I've installed Windows Server 2008 Core on a Dell Optiplex 790, and I'm trying to install and setup a guest VM on the Hypervisor EDIT 2: The Hyper-V role is installed and configured, without any errors in the event log. Hardware-assisted virtualization is also enabled.

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• Dell Vostro 1000 w/fresh XP Pro installation running very slow

  - by Ssvarc

  I'm working on a Dell Vostro 1000 laptop. It was running slowly and hanging, antivirus scans turned up nothing and the same with the Dell diagnostics (DFT hung - but Dell's diagnostics gave the HD a pass) so I imaged the HD and installed XP Pro on it. The laptop is still slow! (It takes a noticeable delay to enter words into the Google search box in IE and the computer hangs every time it enters the XP screensaver.) What are the likely possibilities at this point and how would I go about checking for them?

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• Dell V105 and 10.6

  - by James

  Hello, I am trying to get a Dell V105 printer to work with my iMac. It is running 10.6 and I have installed all the drivers on the Snow Leopard disk. I believe there is no official Dell driver but I have also heard the Dell printers are made by third parties that may sell the same printer under different names. There a quite a few Lexmark models that seem to look very similar and I have tried setting the driver to the 2600 series that looks very similar but that has not enabled me to print. Although it claims to give me the supply levels correctly. Can anyone help? Thanks for your time

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• Dell V105 printer and OS X 10.6

  - by James

  I am trying to get a Dell V105 printer to work with my iMac. It is running 10.6 and I have installed all the drivers on the Snow Leopard disk. I believe there is no official Dell driver but I have also heard the Dell printers are made by third parties that may sell the same printer under different names. There a quite a few Lexmark models that seem to look very similar and I have tried setting the driver to the 2600 series that looks very similar but that has not enabled me to print. Although it claims to give me the supply levels correctly. Can anyone help? Thanks for your time

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• Getting spurious undo (ctrl-z) sent randomly on a Dell Laptop

  - by squelart

  For the past couple of weeks, my laptop has had a strange problem where it looks like ctrl-z is pressed, so I usually lose bits of text I just typed. If I press ctrl-shit-z (redo), the text comes back, proving it's really as if ctrl-z was pressed. It's difficult to see a pattern, I can be undo-free for hours, then get a few within minutes, sometimes 2-3 undoes at a time. Very frustrating! Running WinXP+SP3 on Dell Latitude D820, Clamwin antivirus. I've tried another keyboard, no difference. Any clue on what this could be, or how I could trace this problem? 2009-09-25: Tried a few things that were listed or linked to on this page: http://www.selfishman.net/2008/06/24/problem-with-dell-inspiron-1501-keypress-every-second/ but nothing helped. Though it seems to point at a Dell laptop issue. I upgraded the BIOS and other drivers, but still got the problem.

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• How can I use 2 monitors plus laptop with my Dell e6420 w/ Nvidia nvs 4200m

  - by KallDrexx

  I have just hooked up a 2nd external monitor to my Dell e6420 laptop with a Nvidia NVS 4200m graphics card, running Windows 8 64 bit. However, the computer won't let me have both monitors and the laptop display active at the same time. I installed the latest Nvidia graphics drivers (310.70) but it claims that my GPU can only support up to 2 monitors. Nivdia's website implies differently (as does various other laptops around the office). The monitors are connected both via DVI to my dell docking station that has multiple DVI ports. Both monitors are working correctly, I just can't get all 3 working together. Attempting to download the driver from dell fails, as their driver installer is broken apparently Any ideas?

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• Docking station power adapter is not recognized by my Dell notebook

  - by Soner Gönül

  At this morning, my laptop (Dell Latitude e6410) gave me this error. I didn't do anything, I didn't change anything. And I got this docking station just 2 month ago. I made a little research on the internet but I couldn't find read solution for this situation. Now my docking station is not charging to my laptop. I'm using Windows 7. What should I do in this situation ? Your docking station power adapter is not recognized by your Dell notebook. As a result, your power adapter may not provide sufficient power to run the system, your battery will not charge, your system will run slowly. Please insert a 65 watt Dell approved power adapter.

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• Dell V105 printer and OS X 10.6

  - by James

  I am trying to get a Dell V105 printer to work with my iMac. It is running 10.6 and I have installed all the drivers on the Snow Leopard disk. I believe there is no official Dell driver but I have also heard the Dell printers are made by third parties that may sell the same printer under different names. There a quite a few Lexmark models that seem to look very similar and I have tried setting the driver to the 2600 series that looks very similar but that has not enabled me to print. Although it claims to give me the supply levels correctly. Can anyone help? Thanks for your time

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• Dell PSU Compatibility: Dell Inspiron 530 (Desktop)

  - by ashes999

  I have an Inspiron 530 with a stock PSU. I need to upgrade it to meet my video card's needs (AMD HD6770), which demands at least 450W, to potentially fix BSODs with the latest version of the drivers (so claims AMD support). Now, I've heard conflicting reports about whether Dell uses special/proprietary PSUs. (Examples for aye and nay to special PSUs.) How exactly can I determine if a PSU is compatible with my PC, before buying it? I assume I will not be able to return it if it doesn't fit, or makes my computer explode in a fireball of doom.

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• Dell Poweredge 2650 RAM Upgrade

  - by Vik

  Hi, I bought an old Dell Poweredge 2650 off ebay to use as a dev server, but I need to get more RAM for it. From what I understand there were 2 versions of the 2650 released, with the older version only supporting PC1600 RAM (200MHz) and the 2nd version supporting PC2400. Unfortunately Dell thought it wasn't necessary to label their servers as such so I can't tell what version I have. Does anyone know if there is a way to tell without buying and testing RAM in the server?

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• WLAN device on Dell Inspiron not detected by Fedora 11

  - by Randell

  I recently installed Fedora 11 on a Dell Inspiron 14. I think it uses a Dell 802.11b/g Wireless LAN. Windows Vista can detect it but Fedora 11 can't. How can I fix this?

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• Dell Vostro 1000 audio and wireless NIC drivers

  - by Ssvarc

  I have a Dell Vostro 1000 laptop with a fresh XP Pro install. I'm trying to track down the correct audio and wireless NIC drivers. I've used this Dell support driver page, but the drivers it gives for the service tag and XP OS don't work. Anyone have links to the correct, working drivers?

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• dell bios passwrod help.

  - by saleemrehman

  Any help would be good, hello everybody, i have too the known problem with a dell latitude d620 with following i am Looking to get the Master Password for my Dell Latitude D620 I have the computer torn apart next to me and can't find the eeprom chip so I am assuming there is not one. Service Tag: #HWMYR1S-595B thanx....

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• PCMCIA Does Not Work on Dell Latitude under Windows XP

  - by Rich

  PCMCIA cards do not work on Dell Latitude e5510 under Windows XP. Works fine on Windows 7. Cards are recognized by Device Manager but do not work correctly. For example, CF adapter does not recognize when a card is inserted and network card is unable to obtain an IP address. Other systems that may be affected: Latitude E4310 Latitude E5410 Latitude E5510 Latitude E6410 Latitude E6410 ATG Latitude E6510 Dell Precision Mobile WorkStation M4500

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• Dell 4600 Driver for Audio Card Windows 7

  - by Littlet-ENG

  I just installed windows 7 on dell 4600 desktop. the Audio card is a Creative Labs Sound Blaster Audigy 2. I've look all over, and I can't find a driver for windows 7. I've also looked at Vista Drivers. It seems Dell is not supporting Windows 7 with this computer. I've got a work around, but would like a driver if possible. Any help would be appreciated.

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• How do I restore a Dell Inspiron 1521 laptop to facotry defaults

  - by Solignis

  I got a Dell Inspiron 1521 laptop from the local computer store, it is obviously a used machine. When I got it the data from the previous user was on it they did not do a wipe. Anyhow Dell was not being any help to me on wiping the data. Does anyone know how I get the machine to restore Windows to the factory settings. Also I do not have the system disc that come with the computer, I just have the computer and the power cord.

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• Cant access Dell BMC IPMI Over IP

  - by Bobb

  I have Dell R210 with iDRAC BMC (new name for old BMC). Which is on-board feature with shared NIC (I believe). Server is on colocation and I didnt set it up before sent there... So I asked for the remote hands to setup IPMI Over IP. They enabled it, set the IP and everything. The IP is different than main box IP. Also the box is cabled to NIC1 and the BMC supposed to share it (am I right?) I can see new IP in the Open Server Administrator (installed on the box). I tried Supermicro IPMI tool and I tried Dell ipmish.exe command like this ipmish -ip xxx -u root -p calvin sysinfo gives BMC is not detected What could be wrong? is there a diagnostics tool I can try? It must be something obvious. I just never used things like that before.... P.S. I read something about encryptions key in the Dell docs. But I understand that is for encrypted IPMI 2.0 and ipmish can use IPMI 1.5 without encryption.

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• My New Dell Workstation T-7500 gives electric shock

  - by Dan

  Just bought Dell T-7500 Workstation. When installation technician came to Install the workstation, he got an electric shock when he touched the Start Button. He also got shock when he touched Front Panel. No shock when touching rest of the Chassis. He called Dell Support & tried to troubleshoot by taking out various wires etc but did not help. I touched the same places & I also got shock. We checked everything possible including connecting to various outlets but it didn't solve the problem. Installation subcontractor said that they are not supposed to troubleshoot anything on new system, just install it & they made notes & left. I called my sales guy & it was weekend so he said he will take care of it on Monday. Here are my concerns : (1) Why does that happen ? Although it is a mild shock & it won't kill you but might damage other parts of workstation ? (2) Is this common for workstations ? (3) What should I do ? Of course Dell will try to troubleshoot again but should I let them do that OR ask for a New System ? (4) Wheat would happen if I continue using it till the new system arrives ? Thank You.

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• Dell 2970 - HP 1/8 G2 autoloader keeps falling off LSI 2032 SCSI chain

  - by middaparka

  I've a somewhat irritating problem with a Dell 2970 that has a HP 1/8 G2 autoloader (the Ultrium LTO 2 model) attached to the Dell/LSI 2032 non-RAID SCSI card. In essence, sometimes the autoloader/drive completely fails to appear on the SCSI chain (i.e.: there's neither a media changer or tape drive present within the device manager) and sometimes it appears but then subsequently disappears at a seemingly random (yet always inconvenient) time, resulting in backup failures. On most occasions, there are simply no errors logged in the system event log, but I did manage to capture a series of LSI_SCSI event ID 11 ("The driver detected a controller error on \Device\RaidPort0") errors followed by an event ID 129, ("Reset to device, \Device\RaidPort0, was issued") error during testing. I've tried two different cables, both with the same effect – sometimes the autoloader appears (for a while), sometimes it's completely absent. There's only one terminator I've tried to use, but as I've since successfully tested the autoloader on multiple occasions (albeit via a Adaptec U160 card on a different machine), my gut feel is that the issue doesn't lie with the terminator, or indeed the autoloader itself. As such, I'm just wondering if anyone has any ideas? It's most likely not relevant, but this is all under Windows SBS 2008, running Backup Exec 12.5 SBS edition (the Dell version), both fully patched. Addidtionally, the autoloader is running the latest firmware. It's been a while since I've dealt with anything SCSI, so all suggestions will be gratefully, gratefully received.

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• How to flash Dell Precision 390 from linux (debian)

  - by malat

  I am trying to update my BIOS: $ sudo dmidecode -s bios-version 2.1.2 With a newer one: 2.6.0. I went to this page Dell Precision System BIOS, 2.6.0 After downloading the file WS390-020600.BIN, here is what it states: $ ./WS390-020600.BIN --help Usage: WS390-020600.BIN [options] Options: --help Print this text. --version Print package versions. If no options, update the BIOS. and $ ./WS390-020600.BIN --version Dell BIOS Update Installer 1.2 Copyright 2006 Dell Inc. All Rights Reserved. ./WS390-020600.BIN: 60: ./WS390-020600.BIN: ./flash: not found Does anyone knows where this flash command can be found ? Update: it looks like this is a self-extracting archive (need bash as per comment in header). $ head -30 WS390-020600.BIN [...] Extract() { tail -n +`awk '/^__ARC__/ { print NR + 1; exit 0; }' $0` $0 | gzip -cd >$_PRG So the flash command should have been auto-generated, however the above command does not appear to be running as original author intended. I do not see anything wrong with the command though.

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• Wireless switch on Dell XT2 - strange behaviour of rfkill

  - by DyP

  I have an Dell Latitude XT2 using an Intel WLAN card (lspci lists it as "Intel Corporation Ultimate N WiFi Link 5300") running Lubuntu 12.04 with recent updates. The laptop has a hardware WLAN switch. I have problems activating the WLAN when booting with the hardware switch set to "off". The situation is a bit confusing, unfortunately. rfkill lists two WLAN devices (though lspci only shows the Intel one). This is the situation when booting with the hardware switch set to "Off": 0: dell-wifi: Wireless LAN Soft blocked: yes Hard blocked: yes 1: dell-bluetooth: Bluetooth Soft blocked: yes Hard blocked: yes 2: phy0: Wireless LAN Soft blocked: yes Hard blocked: yes From some tests, I conclude WLAN is only activated when both, the dell-wifi and phy0, are unblocked by soft- and hardware. But I can only unblock dell-wifi after the hardware switch is set to "on". Procedure right from boot with hardware switch set to "Off": Soft-unblocking phy0 works as expected. Could be done by start-up script. sudo rfkill unblock 0: nothing happens. Soft block of dell-wifi not removed. Set the hardware switch to "on": phy0 gets its hard block removed. Still no WLAN. sudo rfkill unblock 0: both the soft and hard lock of dell-wifi are removed. WLAN is now active and works. sudo rfkill block 0: only adds the soft block as expected. WLAN goes off again. So, in order to activate WLAN, I have to use the hardware switch and afterwards (manually) run a script - that's a bit inconvenient. Does someone know a better solution? Maybe a daemon could help that listens to rfkill events to unblock dell-wifi after I have set the hardware switch to "on"? (sounds like another workaround) When booting with the hardware switch set to "On", nothing is blocked neither hard nor soft.

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• Dell PowerEdge R720xd stuck in BIOS

  - by G_P

  I have a Dell PowerEdge R720xd that gets stuck in the BIOS when booting. It successfully gets past the "configuring memory" and "configuring iDRAC" screens, but once it shows the "CPLD version : 103" with the various management engine versions/patches, it just hangs. No errors messages are displayed. This started happening when we tried adding additional RAM to the machine. Since then, we tried re-seating the new memory which resulted in the same issue. Then, we took out all the new memory, and the problem persists. We have also tried pressing F2 to get into System Setup, but it just indicates "Entering System Setup" and hangs at the same point. Has anybody seen this issue before or have any ideas on what to try next? UPDATE After troubleshooting and trying to isolate the issue (stripping things down to a single CPU and single DIMM, same problem, swapping to the other CPU and a different DIMM, same problem), Dell support will be coming out to swap the system board.

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• "power limit notification" clobbering on 12G Dell servers with RHEL6

  - by Andrew B

  Server: Poweredge r620 OS: RHEL 6.4 Kernel: 2.6.32-358.18.1.el6.x86_64 I'm experiencing application alarms in my production environment. Critical CPU hungry processes are being starved of resources and causing a processing backlog. The problem is happening on all the 12th Generation Dell servers (r620s) in a recently deployed cluster. As near as I can tell, instances of this happening are matching up to peak CPU utilization, accompanied by massive amounts of "power limit notification" spam in dmesg. An excerpt of one of these events: Nov 7 10:15:15 someserver [.crit] CPU12: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU0: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU6: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU14: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU18: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU2: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU4: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU16: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU0: Package power limit notification (total events = 11) Nov 7 10:15:15 someserver [.crit] CPU6: Package power limit notification (total events = 13) Nov 7 10:15:15 someserver [.crit] CPU14: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU18: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU20: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU8: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU2: Package power limit notification (total events = 12) Nov 7 10:15:15 someserver [.crit] CPU10: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU22: Core power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU4: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU16: Package power limit notification (total events = 13) Nov 7 10:15:15 someserver [.crit] CPU20: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU8: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU10: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU22: Package power limit notification (total events = 14) Nov 7 10:15:15 someserver [.crit] CPU15: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU3: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU1: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU5: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU17: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU13: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU15: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU3: Package power limit notification (total events = 374) Nov 7 10:15:15 someserver [.crit] CPU1: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU5: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU7: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU19: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU17: Package power limit notification (total events = 377) Nov 7 10:15:15 someserver [.crit] CPU9: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU21: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU23: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU11: Core power limit notification (total events = 369) Nov 7 10:15:15 someserver [.crit] CPU13: Package power limit notification (total events = 376) Nov 7 10:15:15 someserver [.crit] CPU7: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU19: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU9: Package power limit notification (total events = 374) Nov 7 10:15:15 someserver [.crit] CPU21: Package power limit notification (total events = 375) Nov 7 10:15:15 someserver [.crit] CPU23: Package power limit notification (total events = 374) A little Google Fu reveals that this is typically associated with the CPU running hot, or voltage regulation kicking in. I don't think that's what is happening though. Temperature sensors for all servers in the cluster are running fine, Power Cap Policy is disabled in the iDRAC, and my System Profile is set to "Performance" on all of these servers: # omreport chassis biossetup | grep -A10 'System Profile' System Profile Settings ------------------------------------------ System Profile : Performance CPU Power Management : Maximum Performance Memory Frequency : Maximum Performance Turbo Boost : Enabled C1E : Disabled C States : Disabled Monitor/Mwait : Enabled Memory Patrol Scrub : Standard Memory Refresh Rate : 1x Memory Operating Voltage : Auto Collaborative CPU Performance Control : Disabled A Dell mailing list post describes the symptoms almost perfectly. Dell suggested that the author try using the Performance profile, but that didn't help. He ended up applying some settings in Dell's guide for configuring a server for low latency environments and one of those settings (or a combination thereof) seems to have fixed the problem. Kernel.org bug #36182 notes that power-limit interrupt debugging was enabled by default, which is causing performance degradation in scenarios where CPU voltage regulation is kicking in. A RHN KB article (RHN login required) mentions a problem impacting PE r620 and r720 servers not running the Performance profile, and recommends an update to a kernel released two weeks ago. ...Except we are running the Performance profile... Everything I can find online is running me in circles here. What's the heck is going on?

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