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• Remote desktop session ends abruptly with a "protocol error"

  - by Jon

  Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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• NTP doesn't sync

  - by Jonathan

  I'm using Meinberg NTP to sync the time in a VPS. The clock refuses to sync - there's a ~30s shift comparing to other servers. Meinberg NTP comes with a status script that checks hte delay\jitter every 10s and it is showing all zeros. Actions I've taken which didn't help: Restarted the NTP service using a script that comes with Meinberg NTP Added port 123 for UDP and TCP as an exception port to Windows Firewall Added Meinberk NTP executables as an exception program to Windows Firewall validated iburst appears after each server listed in the configuration file Restarted the server The OS is a Windows Server Standard SP2 32bit. What did I miss?

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• Spanned volumes on new install

  - by Noio

  My Windows 7 Release Candidate is about to expire, so I'm going to do a clean install of a retail version. I have two volumes, on four physical drives, as follows: Disk 0: Spanned Volume (D:) Disk 1: Primary Partition, Boot/Windows Install (C:) Disk 2: Spanned Volume (D:) Disk 3: Spanned Volume (D:) If I install Windows to a formatted drive 1, will it still recognize the spanned volume in Disks 0, 2, and 3? The spanned volume is not redundant in any way, so the volume is 1.5TB consisting of three 500GB disks. I don't have the space to do an external backup, and I thought it was impossible to convert a spanned volume back to a basic volume.

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• A synergy alternative that just works?

  - by Sridhar Ratnakumar

  I have been using Synergy for a few days now on my Windows 7 desktop (as server) and Macbook (client). Unfortunately, it seems to be buggy - often, the keyboard would stop working on the Mac to the point of forcing me to use the Macbook's keyboard. There are other weird problems as well. Is there a better/proprietary alternative to Synergy? It should support both Windows and Mac. I'd be more than willing to pay for it if it would just work. Edit: How is VNC/TeamViewer supposed to help? I'm not looking to merely access a remote desktop, I only want to share the keyboard/mouse with multiple computers (mac, windows) retaining their own display.

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• Identify SATA hard drive

  - by Rob Nicholson

  Very similar question to: Physically Identify the failed hard drive But for Windows 2003 this time. Scenario: Four identical SATA hard drives plugged into motherboard (no RAID controller here) Configured as single drive in Windows as a spanned volume One of them is starting to fail with error "The driver detected a controller error on \Device\Harddisk3" How do you cross-reference Harddisk3 to the physical SATA connection on the motherboard so you know which drive to replace? I know replacing this drive will trash the spanned array requiring it to be rebuilt anyway so my rough and ready solution is: Delete the spanned partition Create individual partitions on each drive labelled E: F: G: and H: and work out which one is Harddisk3 Power down, remove each disk one at a time, power-up until the drive letter disappears But this seems a rather crude method of identifying the drive. The SATA connectors will be numbered on the motherboard but I appreciate this might not cross-match to what Windows calls them. Thanks, Rob.

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• Can't access LAN computers with SSH

  - by endolith

  I got a new Windows 7 machine, and was using VNC,SSH etc to connect to my Ubuntu machine, and it worked fine previously. Now it doesn't work if I use the machine's hostname or local IP, but if I use the DynDNS name, it works. I can also access it from my Android phone using the local hostname over SSH. If I try to connect with SSH to the hostname, it says "Host does not exist". VNC says "Failed to get server address". NX says "no address associated with name", and I don't see it in Windows' "Network" folder. I've rebooted everything. I've turned off Windows firewall. It was working fine a few days ago, but now it's not. How do I figure out what's blocking it?

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• Converting DOCX files to PDF via SSH without losing formatting

  - by Reado

  I'm struggling to find a solution that will allow me to convert a DOCX file to a PDF without losing or malforming the formatting of the document on CentOS 5.7. I have tried CUPS-PDF but it doesn't work; spool files appear in the /var/spool folder but nothing happens after that. OpenOffice and LibreOffice converted a DOCX to PDF but the formatting was all wrong. However if I print the DOCX to a Windows PDF printer from my Windows 7 workstation, it outputs to PDF absolutely fine. So why can't Linux do the same? I tried to print via CUPS to the Windows PDF printer (shared) but the document appears in the queue as "Remote Downlevel Document" and doesn't print. This only happens when I print from Linux.

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• Keyboard causing freezes

  - by fluteflute

  My problem started on Windows XP: a computer (that was working fine for many years) had a problem, that I can't quite remember (may have been to do with the startup process) - but I solved it by swapping the keyboard with one on another machine. Now for several years the problematic keyboard has been working fine - on my main machine that runs Ubuntu. I also dual boot Windows XP - and have had no problems on either OS. However I recently installed Ubuntu 11.04 Natty (pre-alpha) and found that any keyboard press causes freezes. (All still works fine on Ubuntu 10.10 and 10.04 and Windows XP) Just wondering why I might be experiencing this? Seems strange to me that's its not consistent.

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• Storage disk format to use to be utilised by all OS

  - by ClothSword

  Aiming to have a large internal HDD to store files, and several OSes on separate disks. They all need to read and write to one storage drive. Ubuntu (13.04+) Mac OSX (10.8+) Windows (7+) What format should the drive be? Would like to avoid buying third party software, here's what I have discerned so far: NTFS - Can't be written to by Mac without buying third party software? ext3 - Windows can't read, third party software in development. Mac has OSXFUSE HFS+ - Buy third party and/or faff around to get working on windows exFAT - Cross platform, but breaks MS patents?

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• Apply Group Policy to Remote Desktop Services users but not when they log on to their local system

  - by Kevin Murray

  Running Windows Server 2008 Service Pack 2 with Remote Desktop Services role. I want to hide the servers drives using a GPO, but not the users local drives when they are logged on to their local system. Using a GPO, I went to "User Configuration - Policies - Administrative Template - Windows Components - Windows Explorer" and enabled "Hide these specified drives in My Computer" and "Prevent access to drives from My Computer" and in both used "Restrict all drives". Then under "Security Filtering" for the GPO, I restricted it to the system running Remote Desktop Services and the specific users who will be using RDS. I then applied the GPO to our domain and it worked a little too well. Not only was I successful in getting the GPO to work for RDS users, but it also affected those same users at their local systems as well. I've tried everything I can think of, but can't figure out how to apply this just to the RDS but not at their local system. What am I missing?

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• System freezes for 5 seconds when seeking in or skipping to songs and videos

  - by pragmatick

  When I start playing a new video or MP3 or skip to a time when playing them, my system hangs for a couple of seconds. A restart solves this problem, but only for a while. It does not matter which player I use (VLC, Media Player, Winamp, Zoom Player), which media files or if they are located on a network drive or on the local hard drive. Everything else works flawlessly and after the playing has started, there are not problems - until I switch to another file. Additionally, when the Winamp playlist continues to the next song, the system does not hang. When I skip to the next song manually, the system hangs. I've been using Windows XP for years and consider myself a fairly professional windows user, but I have no idea what could cause this. Dual-core 2Ghz, 2GB RAM, Windows XP SP3, Audigy card with kxproject. Worked flawlessly for years. Would be glad if anyone could help.

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• Automatic Login after a Remote Desktop connectio

  - by carlesso

  Hi all. I need to connect via remote desktop to a Windows XP machine (logging out the current user), do some stuff, and then logout the rdesktop session and having a user X which log in (from the front-end I mean). I try to be clearer: I've some windows XP machines which offers some interactive informations in public places. I need to rdekstop them to do some assistance, and then I'd like to logout and have the main user (the one which offers the service) logged back. I know there's a command for the windows prompt to achieve this, but cannot find it out!

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• Problems with webcam

  - by Murtaza

  My friend is using Windows 8.1, and he has a webcam. He says it is working very well even without installing drivers. Webcam is A4tech - PK-331F. I asked for this webcam for use. I plugged in the webcam, and Windows detected it and installed drivers automatically. Then I opened Skype to check the webcam. I got a message from Skype that said, "Your webcam has microphone." When I clicked over it, it directed me to sound settings where it showed that the webcam microphone was working. I went to video settings, but the webcam wasn't listed there. As you can see in the image, the webcam is not listed. It is listed in Device Manager but isn't listed in Skype. I am using Windows 7 Professional. Any idea why this is happening?

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• Which Wine DLLs should I *not* overwrite with the real thing?

  - by endolith

  I have a legit installation of Windows XP and dual boot with Ubuntu (currently Karmic). WineHQ says it's possible to use DLLs from a real installation of Windows in place of "DLLs that Wine does not currently implement very well". So I'd like to just create softlinks that point to all of the DLLs in my real Windows System32 folder, under the theory that this would help things function better and behave in a less buggy, more native way. But should I go as far as replacing the Wine DLLs with the real ones? If so, are there any DLLs that need to remain the way they are for compatibility with the Linux world? Which ones are safe to replace?

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• Multiple servers using same nameservers

  - by Robsimm

  I have 2x servers with the following OS's and Control Panels: Windows Server 2003 running Plesk 9 Centos 5.3 running WHM/cPanel The Windows server 2003 server is hosting the two nameservers: ns1.domain.com ns2.domain.com I have BIND running on the Centos 5.3 server, but I wish for my customers to use the same nameservers ns1.domain.com and ns2.domain.com (as per the Windows Server 2003 server). My first question is - is this possible? And if so, how would I go about configuring both servers to enable such a configuration? Thanks very much.

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• Missing Right Click Menu Text After Sleep

  - by petebob796

  I have a laptop running Windows 7 and regularly close the lid to put it in sleep mode. Recently after resuming from sleep if I go to access the right click menu in the windows shell when I hover over the menu items the text disappears and doesn't re-appear without closing the menu and right clicking again. The only way to fix this is to restart. Any ideas what could be causing this? I have an nvidia 8600m gs graphics card which had a BSOD problem a while back at boot up but since I underclocked it slightly it has been running fine and I experience no other issues but this. This only affects right click menus that are part of the windows so not any programs right click menu. It's not a major problem just strange and a little annoying.

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• OCZ Agility 3 SSD - Incorrect capacity displayed

  - by Chris

  Just installed a 60GB OCZ Agility 3 SSD, put Windows, and other various applications on there. All working fine. However, when I look at the drive in Windows 7, it says that I have 1.5GB free, but when I select all folders on the drive and view the properties to see the combined file size it says that the total is 28.9GB. So I'm effectively losing half of my capacity!! Any ideas on what this could be? PC Spec: Windows 7 60GB OCZ Agility 3 SSD Thanks, Chris

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• Virtual OS using same Wallpaper as Host

  - by Jeff

  Greetings, I'm running a guest Linux OS on top of Windows XP, which rotates its wallpapers using the PowerToy Wallpaper Changer. I'm hoping for a way for my guest OS to somehow detect which wallpaper the host is using, and automatically switch to it. Why? Because if I run my guest OS in seamless mode and have transparent windows, I want the transparent background to match the host OS. It looks nice that way :). A couple tidbits of relevant information: Guest OS is Peppermint Ice (Ubuntu based) Host OS is Windows XP VirtualBox as virtualization software I realize this is somewhat breaking borders between the host and the guest, but I want my pretty rotating wallpaper! I'm guessing there is a way using scripts and shared folders or something similar, if not by means of just querying the host OS.

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• Brightness Controls not working on HP Dm3t

  - by Karim

  i have an HP dm3t notebook which normally comes with windows 7. after some time i figured out how to install Windows XP on it. but now i am facing a problem that the brightess controls dont work so i am unable to change the brightess. the strange thing is that all the other buttons (sound volume, mute, sleep , etc... ) works but not the 2 brightess controls. i already downloaded the "HP Quick Launch Buttons" so i am asking about suggesitions how can i enable these two buttons in windows XP or even if i can change the brightess using some kind of software. thanks

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• Recovering mail from hardrive (broken os).

  - by Maciek Sawicki

  Hi, Friend of mine broke his Windows (doesn't boot). I will probably have to reinstall OS. I want to mount his hard drive in my OS to beck up some important files. He sad he uses Outlook express, but he Use Vista so I'm not sure it's Vistas Mail Client or Outlook. What files I have to copy to backup mail and adders book from Outlook, Outlook Express and Windows Mail? Is it any good program for doing it automatically (for Linux or Windows)? If there are tools or special procedures for other mail clients (for example Thunderbird) you can also name them to make this question more generic.

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• Firefox, Thunderbird, Safari - hangs up on start

  - by takeshin

  I have a strange problem on Windows Vista (Automatic updates). Long time ago I had installed Firefox, Thunderbird, Safari and Opera and they all worked well. Once upon a time, after Windows restart, Firefox, Thunderbird and Safari won't start. [Opera (USB) works fine]. When I start the browser, program name is listed on the processes list, but it is not activated, doesn't show any window. I tried crating new profiles with -ProfileManager, restarting Windows, reinstalling the browsers. I scanned the system for suspected programs and it looks clean. There is 45GB of free HDD space. WTF?

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• VMware Fusion / New Machine / verify VMs?

  - by drewk

  I just got a 15" MacBook Pro with 8GB RAM, 2.66 i7 and 500GB SSD. Very sweet and fast! My old machine was 2.66 Core 2 Duo. I used Migration Assistant to migrate my old MBP to the new. When I started VMware to run Windows and Ubuntu I got the message first This VM has been moved or copied to a new machine. Did you move or copy it? I answered Copied. Then I got the message this CPU is a different configuration than the machine that created the VM. You may get unpredictable results. I answered Open Anyway. Windows XP, Windows 7, and Ubuntu all seem to work OK, but how can I verify? Is there some form of test harness for a VM? I have had a VM degrade and become unusable with very catastrophic data loss (on Parallels...), so I am a bit paranoid. Thanks,

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• IIS 7 throws 401 responses on application whose physical directory has been shared

  - by tonyellard

  I have an IIS 7, Windows Server 2008 R2 box with a relatively fresh install. I've deployed a .NET 2.0 application using windows autentication to the server, and from the default website, added it as an application. I updated the IIS authentication to enable Windows Authentication. When I went to share out the physical directory for the application so that a developer could deploy updates, the users began to receive 401 errors. I can reliably recreate the issue by sharing out the directory of any newly created application. The IIS user has the necessary read/write access to the directory. What do I need to do to keep web users from receiving 401's while at the same time allowing this developer to have access to the physical directory for deployments? Thanks in advance!

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• Is there a way to make scp run faster on a Mac OS X?

  - by paul_sns

  I'm trying to a upload a Flex generated SWF file from my Macbook (running Snow Leopard) using the command scp main.swf server.com:/ I had setup key authentication to prevent typing the user/pass every time. This process normally takes up to two minutes using my connection at home (768kbps down/300+ kbps up). The interesting part is that when I use WinSCP in my Windows XP machine, the process only takes 30 seconds max. Both my MacBook and Windows XP machine use the same internet connection. The MacBook is connected to the router via cable (which should be faster right?) while the Windows XP connects through Wifi. Let me know if you need additional information in order to diagnose the problem. Thanks!

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• VirtualBox CPU usage 100% on host

  - by Sarveshwar

  I have installed VirtualBox 3.1.2 (latest) on my Windows 7 (x64). In the VirtualBox I've installed Windows 7 (x64). I have 4 GB RAM installed. The guest has been assigned a 1536 MB RAM. Sometimes the CPU usage on the host goes 100%. It happens everytime, in a few minutes, after starting the guest. Then it stops responding. Then I have to "power off the machine" from the menu without doing a proper shutdown. It happens with Windows XP as guest too (even when the RAM amount assigned to it was the same). What is the problem?

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