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  • I cannot update my version 12-04. After installation of 12.04 I get only error reports when I try to update

    - by cees groenewoud
    received report: from Google translate : Could not initialize the package information There was an insoluble problem occurred while initializing the package information. Please this error in the package "update-manager" to report and add the following message to: 'E: Encountered a section with no Package: header E: Problem with Merge List / var/lib/apt/lists/nl.archive.ubuntu.com_ubuntu_dists_precise_main_i18n_Translation-en, E: The package lists or status file could not decompose or not be opened. " Kon de pakketinformatie niet initialiseren Er heeft zich een onoplosbaar probleem voorgedaan bij het initialiseren van de pakketinformatie. Gelieve deze fout in het pakket ‘update-manager’ te rapporteren en voeg de volgende foutmelding toe: 'E:Encountered a section with no Package: header, E:Problem with MergeList /var/lib/apt/lists/nl.archive.ubuntu.com_ubuntu_dists_precise_main_i18n_Translation-en, E:De pakketlijsten of het statusbestand konden of niet ontleed, of niet geopend worden.'

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  • HP Pavilion tx2000 - Wifi adapter no longer works after moving from 12.04 to a 12.10 clean install

    - by Marek L.
    I have a HP Pavilion tx2000 that I have been running Ubuntu 12.04 on for a couple of months without any problems (wifi worked great) until yesterday when my hard drive failed. I replaced the hard drive and decided to install Ubuntu 12.10. Unlike 12.04, the wifi did not work after the installation finished and all the updates where installed (over Ethernet). The network drop down in the top right didn't even show a wireless option. I Googled about for a bit and found some solutions that seemed like they might work. Unfortunately they did not. Here is what I tried: sudo apt-get remove bcmwl-kernel-source sudo apt-get install b43-fwcutter sudo apt-get install firmware-b43-lpphy-installer Restart the computer. And the wifi still didn't work. At which point I panicked a bit and tried to undo the previous commands by running: sudo apt-get remove b43-fwcutter firmware-b43-lpphy-installer sudo apt-get install bcmwl-kernel-source Restart the computer. The wifi still doesn't work. This is where I stopped because I have no idea what I am doing and don't want to mess something up. The network drop down still doesn't show a wireless option and the hardware wifi switch on the laptop is amber (it turns blue when the wifi is on). Using the hardware switch does not change the color. Output from: sudo lspci ... 08:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01) ... Output from: sudo lshw -class network *-network UNCLAIMED description: Network controller product: BCM4322 802.11a/b/g/n Wireless LAN Controller vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:08:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:d1100000-d1103fff ... Output from: sudo rfkill list all 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: yes UPDATE: After writing up this question tried the following command: sudo rfkill unblock all At first it didn't do anything but after running it about four times, sudo rfkill list all now returns: 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no But the network menu still does not have a wireless option and the hardware switch still glows amber. Pushing the hardware switch turns the hard block back on and I have to run sudo rfkill unblock all multiple times again to turn it off. Any help is appreciated! Update 2: Full output from sudo lspci -nn: 00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600] 00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx) [1022:9602] 00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0) [1022:9604] 00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1) [1022:9605] 00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606] 00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4391] 00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397] 00:12.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller [1002:4398] 00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396] 00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397] 00:13.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller [1002:4398] 00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396] 00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller [1002:4385] (rev 3a) 00:14.1 IDE interface [0101]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 IDE Controller [1002:439c] 00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) [1002:4383] 00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d] 00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge [1002:4384] 00:14.5 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI2 Controller [1002:4399] 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration [1022:1300] (rev 40) 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Address Map [1022:1301] 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller [1022:1302] 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control [1022:1303] 00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Link Control [1022:1304] 01:05.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] [1002:9612] 08:00.0 Network controller [0280]: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller [14e4:432b] (rev 01) 09:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)

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  • Brief explanation for executables in a GNU/Clang Toolchain?

    - by ZhangChn
    I roughly understand that cc, ld and other parts are called in a certain sequence according to schemes like Makefiles etc. Some of those commands are used to generate those configs and Makefiles. And some other tools are used to deal with libraries. But what are other parts used for? How are they called in this process? Which tool would use various parser generators? Which part is optional? Why? Is there a brief summary get these explained on how the tools in a GNU or LLVM/Clang toolchain are organised and called in a C/C++ project building? Thanks in advance. EDIT: Here is a list of executables for Clang/LLVM on Mac OS X: ar clang dsymutil gperf libtool nmedit rpcgen unwinddump as clang++ dwarfdump gprof lorder otool segedit vgrind asa cmpdylib dyldinfo indent m4 pagestuff size what bison codesign_allocate flex install_name_tool mig ranlib strip yacc c++ ctags flex++ ld mkdep rebase unifdef cc ctf_insert gm4 lex nm redo_prebinding unifdefall

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  • Ubuntu install doesn't recognize kingston SSDnow sv 200 90g

    - by Quique Garcia
    I'm trying install Ubuntu 12.04 on my new Kingston SSD Now SVP200S3/90G, but the installer doesn't list this disk to be installed. However gparted let me do any partitioning operation correctly. I've tryed with Ubuntu Studio and Ubuntu Desktop on different machines: Lenovo ThinkPad T400, Lenovo ThinkStation C20, MoBo ASUS Crosshair V formula. SATA controller in all machines has been set to AHCI and IDE operation and different SATA ports with no luck. The firmware on the SSD has been updated to V.503xxx (latest on kingston page) Any help is appreciated, regards!

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  • The Linux powered LAN Gaming House

    - by sachinghalot
    LAN parties offer the enjoyment of head to head gaming in a real-life social environment. In general, they are experiencing decline thanks to the convenience of Internet gaming, but Kenton Varda is a man who takes his LAN gaming very seriously. His LAN gaming house is a fascinating project, and best of all, Linux plays a part in making it all work.Varda has done his own write ups (short, long), so I'm only going to give an overview here. The setup is a large house with 12 gaming stations and a single server computer.The client computers themselves are rack mounted in a server room, and they are linked to the gaming stations on the floor above via extension cables (HDMI for video and audio and USB for mouse and keyboard). Each client computer, built into a 3U rack mount case, is a well specced gaming rig in its own right, sporting an Intel Core i5 processor, 4GB of RAM and an Nvidia GeForce 560 along with a 60GB SSD drive.Originally, the client computers ran Ubuntu Linux rather than Windows and the games executed under WINE, but Varda had to abandon this scheme. As he explains on his site:"Amazingly, a majority of games worked fine, although many had minor bugs (e.g. flickering mouse cursor, minor rendering artifacts, etc.). Some games, however, did not work, or had bad bugs that made them annoying to play."Subsequently, the gaming computers have been moved onto a more conventional gaming choice, Windows 7. It's a shame that WINE couldn't be made to work, but I can sympathize as it's rare to find modern games that work perfectly and at full native speed. Another problem with WINE is that it tends to suffer from regressions, which is hardly surprising when considering the difficulty of constantly improving the emulation of the Windows API. Varda points out that he preferred working with Linux clients as they were easier to modify and came with less licensing baggage.Linux still runs the server and all of the tools used are open source software. The hardware here is a Intel Xeon E3-1230 with 4GB of RAM. The storage hanging off this machine is a bit more complex than the clients. In addition to the 60GB SSD, it also has 2x1TB drives and a 240GB SDD.When the clients were running Linux, they booted over PXE using a toolchain that will be familiar to anyone who has setup Linux network booting. DHCP pointed the clients to the server which then supplied PXELINUX using TFTP. When booted, file access was accomplished through network block device (NBD). This is a very easy to use system that allows you to serve the contents of a file as a block device over the network. The client computer runs a user mode device driver and the device can be mounted within the file system using the mount command.One snag with offering file access via NBD is that it's difficult to impose any security restrictions on different areas of the file system as the server only sees a single file. The advantage is perfomance as the client operating system simply sees a block device, and besides, these security issues aren't relevant in this setup.Unfortunately, Windows 7 can't use NBD, so, Varda had to switch to iSCSI (which works in both server and client mode under Linux). His network cards are not compliant with this standard when doing a netboot, but fortunately, gPXE came to the rescue, and he boostraps it over PXE. gPXE is also available as an ISO image and is worth knowing about if you encounter an awkward machine that can't manage a network boot. It can also optionally boot from a HTTP server rather than the more traditional TFTP server.According to Varda, booting all 12 machines over the Gigabit Ethernet network is surprisingly fast, and once booted, the machines don't seem noticeably slower than if they were using local storage. Once loaded, most games attempt to load in as much data as possible, filling the RAM, and the the disk and network bandwidth required is small. It's worth noting that these are aspects of this project that might differ from some other thin client scenarios.At time of writing, it doesn't seem as though the local storage of the client machines is being utilized. Instead, the clients boot into Windows from an image on the server that contains the operating system and the games themselves. It uses the copy on write feature of LVM so that any writes from a client are added to a differencing image allocated to that client. As the administrator, Varda can log into the Linux server and authorize changes to the master image for updates etc.SummaryOverall, Varda estimates the total cost of the project at about $40,000, and of course, he needed a property that offered a large physical space in order to house the computers and the gaming workstations. Obviously, this project has stark differences to most thin client projects. The balance between storage, network usage, GPU power and security would not be typical of an office installation, for example. The only letdown is that WINE proved to be insufficiently compatible to run a wide variety of modern games, but that is, perhaps, asking too much of it, and hats off to Varda for trying to make it work.

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  • What is the best way to restrict adult content on 12.04 LTS

    - by Stephen Myall
    I bought my kids a PC and installed 12.04 (Unity) on it. The bottom line is, I want my children to use the computer unsupervised while I have confidence they cannot access anything inappropriate. What I have looked at: I was looking at Scrubit which allows me configure my wifi router but this solution would also affect my other PC and mobile devices. This is not feasible as I just want the solution to work on one PC. I also did some Google searches and came across Nanny (it seems to look the part). My experience of OSS is that the best solutions frequently never appear first on a Google search list so my question is very specific. I want to leverage your knowledge and experience to understand “What is the best way to restrict adult content on 12.04 LTS” as this is important to me. Please don't answer this question "try this or that", then give me some PPA, I am looking for knowledge and experience from someone in my situation. Thanks in advance

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  • Visual Studio 2010: Fun with extensions

    - by BizTalk Visionary
    One of the powerful things that has come into Visual Studio over the last few years has been joy of extensions. With 2010 there seems to be even more!! Of course teaching old dogs like myself new tricks always takes time but interestingly enough some of the rules I learnt early in my working life over 30 years ago still hold true!! A derivation of one that was knocked into during my engineering apprenticeship and associated exams was RTFQ! Read the ‘flippin’ question. (I replaced the original ‘F’ with a more palatable version here!). Today I forgot that rule and didn’t RTFI (I being instructions) and spent a fruitless hour wondering why my Entity Framework POCO generator never appeared in the new project template list when I wanted to add it!! It was simple of course – I had only installed the Entity Framework POCO generator for web sites and not building a web project meant it would never appear!!! A quick look again I found the ‘other’ extension that supported my project type! So RTFI!!

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  • What is the need for 'discoverability' in a REST API when the clients are not advanced enough to make use of it anyway?

    - by aditya menon
    The various talks I have watched and tutorials I scanned on REST seem to stress something called 'discoverability'. To my limited understanding, the term seems to mean that a client should be able to go to http://URL - and automatically get a list of things it can do. What I am having trouble understanding - is that 'software clients' are not human beings. They are just programs that do not have the intuitive knowledge to understand what exactly to do with the links provided. Only people can go to a website and make sense of the text and links presented and act on it. So what is the point of discoverability, when the client code that accesses such discoverable URLs cannot actually do anything with it, unless the human developer of the client actually experiments with the resources presented? This looks like the exact same thing as defining the set of available functions in a Documentation manual, just from a different direction and actually involving more work for the developer. Why is this second approach of pre-defining what can be done in a document external to the actual REST resources, considered inferior?

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  • Best jQuery Libraries, Plug-Ins and Controls

    - by schnieds
    Worried About The Loss Of ASP.NET Controls in MVC? Don’t BeIf you are hesitant of moving to ASP.NET MVC because you are worried about losing all of the awesome ASP.NET controls that you are so used to using, don’t be. Wonderful client side controls already exist to replace most, if not all, of the most used ASP.NET controls (and these controls provide a MUCH BETTER user experience.) Here is a list of my favorite jQuery plug-ins and libraries that make user interface development so much easier... [Read More Here]Aaron Schniederhttp://www.churchofficeonline.com

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  • XNA RTS A* pathfinding issues

    - by Slayter
    I'm starting to develop an RTS game using the XNA framework in C# and am still in the very early prototyping stage. I'm working on the basics. I've got unit selection down and am currently working on moving multiple units. I've implemented an A* pathfinding algorithm which works fine for moving a single unit. However when moving multiple units they stack on top of each other. I tried fixing this with a variation of the boids flocking algorithm but this has caused units to sometimes freeze and get stuck trying to move but going no where. Ill post the related methods for moving the units below but ill only post a link to the pathfinding class because its really long and i don't want to clutter up the page. These parts of the code are in the update method for the main controlling class: if (selectedUnits.Count > 0) { int indexOfLeader = 0; for (int i = 0; i < selectedUnits.Count; i++) { if (i == 0) { indexOfLeader = 0; } else { if (Vector2.Distance(selectedUnits[i].position, destination) < Vector2.Distance(selectedUnits[indexOfLeader].position, destination)) indexOfLeader = i; } selectedUnits[i].leader = false; } selectedUnits[indexOfLeader].leader = true; foreach (Unit unit in selectedUnits) unit.FindPath(destination); } foreach (Unit unit in units) { unit.Update(gameTime, selectedUnits); } These three methods control movement in the Unit class: public void FindPath(Vector2 destination) { if (path != null) path.Clear(); Point startPoint = new Point((int)position.X / 32, (int)position.Y / 32); Point endPoint = new Point((int)destination.X / 32, (int)destination.Y / 32); path = pathfinder.FindPath(startPoint, endPoint); pointCounter = 0; if (path != null) nextPoint = path[pointCounter]; dX = 0.0f; dY = 0.0f; stop = false; } private void Move(List<Unit> units) { if (nextPoint == position && !stop) { pointCounter++; if (pointCounter <= path.Count - 1) { nextPoint = path[pointCounter]; if (nextPoint == position) stop = true; } else if (pointCounter >= path.Count) { path.Clear(); pointCounter = 0; stop = true; } } else { if (!stop) { map.occupiedPoints.Remove(this); Flock(units); // Move in X ********* TOOK OUT SPEED ********** if ((int)nextPoint.X > (int)position.X) { position.X += dX; } else if ((int)nextPoint.X < (int)position.X) { position.X -= dX; } // Move in Y if ((int)nextPoint.Y > (int)position.Y) { position.Y += dY; } else if ((int)nextPoint.Y < (int)position.Y) { position.Y -= dY; } if (position == nextPoint && pointCounter >= path.Count - 1) stop = true; map.occupiedPoints.Add(this, position); } if (stop) { path.Clear(); pointCounter = 0; } } } private void Flock(List<Unit> units) { float distanceToNextPoint = Vector2.Distance(position, nextPoint); foreach (Unit unit in units) { float distance = Vector2.Distance(position, unit.position); if (unit != this) { if (distance < space && !leader && (nextPoint != position)) { // create space dX += (position.X - unit.position.X) * 0.1f; dY += (position.Y - unit.position.Y) * 0.1f; if (dX > .05f) nextPoint.X = nextPoint.X - dX; else if (dX < -.05f) nextPoint.X = nextPoint.X + dX; if (dY > .05f) nextPoint.Y = nextPoint.Y - dY; else if (dY < -.05f) nextPoint.Y = nextPoint.Y + dY; if ((dX < .05f && dX > -.05f) && (dY < .05f && dY > -.05f)) stop = true; path[pointCounter] = nextPoint; Console.WriteLine("Make Space: " + dX + ", " + dY); } else if (nextPoint != position && !stop) { dX = speed; dY = speed; Console.WriteLine(dX + ", " + dY); } } } } And here's the link to the pathfinder: https://docs.google.com/open?id=0B_Cqt6txUDkddU40QXBMeTR1djA I hope this post wasn't too long. Also please excuse the messiness of the code. As I said before this is early prototyping. Any help would be appreciated. Thanks!

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  • Odd Search resaults

    - by Alex
    It was brought to my attention that if you search for the name of one of our directors (with the intent to find there profile page on our site) They come up as the first link in most search engines as you would expect but the link text is just pure spam. the three search string I have tested on Google, Bing, Ask, and Yahoo have all returned similar results. Here is a list of the search strings: Paolo rossi futex Mark rossi futex Marco rossi futex Dan Goldberg futex Any idea what might be causing this I have searched through as much of the sites code as I can and cant find anything wrong with it.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Are there any tools for testing drag & drop Windows desktop applications?

    - by Andrew
    I need to develop a Windows desktop application (win32 API) which will use drag & drop extensively in many formats, including my own. I need to test it, for example, with CF_TEXT dragging, CF_RTF, CF_DIB, CF_METAFILEPICT, and many others. The tool needs to have the following features: Displaying the content of DataObject dragged into it with all available format viewers. Allows preparation of a few samples of different clipboard formats together in a single DataObject, ready for dragging into my app. Allows including my own format names into the formats list of the testing tool.

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  • Are all "Important security updates", updates to already installed packages?

    - by Omnicomment
    I'm running 12.04, and I've never downloaded any drivers for the installation of any peripheral devices. Yet, I noticed a fair few "Important security updates" involving drivers/utilities for HP devices/software. I understand if the default installation of Ubuntu came with a set of drivers for these devices - and the update manager, having noticed that they live on my system, went and found newer versions, but still - given I don't use any devices - I'm either forced to download an irrelevant update, sift through the updates to check applicability, or turn off Update Manager altogether: none of which are desirable. First; the obvious - can someone confirm that the list of "Important security updates" on the server that Update manager connects to, is not actually populated with every patch ever written (i.e. for all Ubuntu packages regardless of whether they're installed or not)? Unlikely, but..

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  • Extension Manager in Visual Studio 2010

    One of the powerful aspect of Visual Studio is its ability to be extended and many people do that. You can find numerous extensions at the Visual Studio Gallery. The VSX team links to a 4-part blog series on how to create and share templates. You can also look find extension examples on the vsx code gallery.With Visual Studio 2010, you can search for items and install them directly from within Visual Studio's new Extension Manager. You launch it from the Tools menu:When the dialog comes up, be sure to explore the various actionable areas on the left and also note the search on the right. For example, I typed "MP" and it quickly filtered the list to show me the MPI Project Template:Others have written about this before me, just bing Extension Manager (and note that Beta2 introduced changes, some of which you can witness in the screenshot above). Comments about this post welcome at the original blog.

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  • Installation won't finish

    - by saman
    I've just tried to install Ubuntu, but the installation progress bar hasn't progressed for a long time. When trying to install Ubuntu 10, the installation did finish. It said that Ubuntu needed to be restarted. After clicking OK, a list of errors popped up. I restarted the computer, and because i didn't remember that the boot loader is on flash, it didn't load. So now I'm installing ubuntu, but similar to 10 that couldn't restart it, I can't end the install; it says "installing the system". What should I do?

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  • Functional or non-functional requirement?

    - by killer_PL
    I'm wondering about functional or non-functional requirements. I have found lot of different definitions for those terms and I can't assign some of my requirement to proper category. I'm wondering about requirements that aren't connected with some action or have some additional conditions, for example: On the list of selected devices, device can be repeated. Database must contain at least 100 items Currency of some value must be in USD dollar. Device must have a name and power consumption value in Watts. are those requirements functional or non-functional ?

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  • Remove Trusted Site Popup

    - by Mike Koerner
    I keep getting this The current webpage is trying to open a site in your Trusted sites list.  Do you want to allow this? Solution is here http://forums.techarena.in/technology-internet/1218469.htm To turn it off, open your browser, go to Tools > Internet Options > Security > select Trusted Sites > click Custom Level to view the browser settings. "Websites in less privileged web content zone " could be set to prompt. You may want to change the setting to enable or disable instead.

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  • Cant get internet connection at all on Ubuntu 13.04

    - by James Ellis
    I installed Ubuntu 13.04 alongside my Windows Vista, at the start of installation it doesn't connect to the internet to download updates during installation, also during installation towards the end it removes a lot of stuff that i couldn't catch the details of at the time, it won't find my internet connection even though windows does, i tried using the ethernet cable but it wouldn't pick that up either. So i clicked in Ubuntu... System, network-Browse Internet, then Windows Internet and it said "failed to retrieve share list from server:no such file or directory" how can i get Ubuntu to find my internet???

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  • synchronization web service methodologies or papers

    - by Grady Player
    I am building a web service (PHP+JSON) to sync with my iphone app. The main goals are: Backup Provide a web view for printing / sorting, manipulating. allow a group sync up and down. I am aware of the logic problems with all of these items, Ie. if one person deletes something, do you persist this change to other users, collisions, etc. I am looking for just any book or scholarly work, or even words of wisdom to address common issues. when to detect changes of data with hashes, vs modified dates, or combination. how do address consolidation of sequential ID's originating on different client nodes (can be sidestepped in my context, but it would be interesting.) dealing with collisions (is there a universally safe way to do so?). general best practices. how to structure the actual data transaction (ask for whole list then detect changes...)

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  • History of open source software

    - by Victor Sorokin
    I've been always interested, out of the pure self-amusement, in the history of open software used today: who were the people which started it and what were the reasons to start what were design decisions at the start how software evolved over the time Specifically, I'm interested in following software: GCC X Linux kernel Java Of course, there is plenty of information in Internet to google for, but I thought it would be nice to have list of interesting resources at this site. I hope some of visitors of this site have similar interest and can share a link or two they found particularly amusing/interesting. To make this entry more question-like, here's straight question: what are the most interesting/amusing links about history of open source software?

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  • Summit reflections

    - by Rob Farley
    So far, my three PASS Summit experiences have been notably different to each other. My first, I wasn’t on the board and I gave two regular sessions and a Lightning Talk in which I told jokes. My second, I was a board advisor, and I delivered a precon, a spotlight and a Lightning Talk in which I sang. My third (last week), I was a full board director, and I didn’t present at all. Let’s not talk about next year. I’m not sure there are many options left. This year, I noticed that a lot more people recognised me and said hello. I guess that’s potentially because of the singing last year, but could also be because board elections can bring a fair bit of attention, and because of the effort I’ve put in through things like 24HOP... Yeah, ok. It’d be the singing. My approach was very different though. I was watching things through different eyes. I looked for the things that seemed to be working and the things that didn’t. I had staff there again, and was curious to know how their things were working out. I knew a lot more about what was going on behind the scenes to make various things happen, and although very little about the Summit was actually my responsibility (based on not having that portfolio), my perspective had moved considerably. Before the Summit started, Board Members had been given notebooks – an idea Tom (who heads up PASS’ marketing) had come up with after being inspired by seeing Bill walk around with a notebook. The plan was to take notes about feedback we got from people. It was a good thing, and the notebook forms a nice pair with the SQLBits one I got a couple of years ago when I last spoke there. I think one of the biggest impacts of this was that during the first keynote, Bill told everyone present about the notebooks. This set a tone of “we’re listening”, and a number of people were definitely keen to tell us things that would cause us to pull out our notebooks. PASSTV was a new thing this year. Justin, the host, featured on the couch and talked a lot of people about a lot of things, including me (he talked to me about a lot of things, I don’t think he talked to a lot people about me). Reaching people through online methods is something which interests me a lot – it has huge potential, and I love the idea of being able to broadcast to people who are unable to attend in person. I’m keen to see how this medium can be developed over time. People who know me will know that I’m a keen advocate of certification – I've been SQL certified since version 6.5, and have even been involved in creating exams. However, I don’t believe in studying for exams. I think training is worthwhile for learning new skills, but the goal should be on learning those skills, not on passing an exam. Exams should be for proving that the skills are there, not a goal in themselves. The PASS Summit is an excellent place to take exams though, and with an attitude of professional development throughout the event, why not? So I did. I wasn’t expecting to take one, but I was persuaded and took the MCM Knowledge Exam. I hadn’t even looked at the syllabus, but tried it anyway. I was very tired, and even fell asleep at one point during it. I’ll find out my result at some point in the future – the Prometric site just says “Tested” at the moment. As I said, it wasn’t something I was expecting to do, but it was good to have something unexpected during the week. Of course it was good to catch up with old friends and make new ones. I feel like every time I’m in the US I see things develop a bit more, with more and more people knowing who I am, who my staff are, and recognising the LobsterPot brand. I missed being a presenter, but I definitely enjoyed seeing many friends on the list of presenters. I won’t try to list them, because there are so many these days that people might feel sad if I don’t mention them. For those that I managed to see, I was pleased to see that the majority of them have lifted their presentation skills since I last saw them, and I happily told them as much. One person who I will mention was Paul White, who travelled from New Zealand to his first PASS Summit. He gave two sessions (a regular session and a half-day), packed large rooms of people, and had everyone buzzing with enthusiasm. I spoke to him after the event, and he told me that his expectations were blown away. Paul isn’t normally a fan of crowds, and the thought of 4000 people would have been scary. But he told me he had no idea that people would welcome him so well, be so friendly and so down to earth. He’s seen the significance of the SQL Server community, and says he’ll be back. It’ll be good to see him there. Will you be there too?

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  • Determining Cost of API Calls

    - by Sam
    [This is a cross-post originally posted by me in SO. I think the question is more appropriate here.] I was going through the adwords API and came across their rate sheet - http://code.google.com/apis/adwords/docs/ratesheet.html . They charge $0.25 per 1000 API units and under the 'Operation Costs' sections list the cost (in API units) of different API calls. I am curious - based on what factors do they (and others API developers) calculate the cost of an API call? Is there any simple formula or a standard way to determine this? Note: When I say 'cost' of an API call, I don't mean the money but the API units. For example, how do you determine one API call costs 100 'units' and another 1000?

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  • UPK Pre-built Content Now Available for Additional Product Lines

    - by Karen Rihs
    UPK pre-built content development efforts are always underway and growing, and now include the recent release of new UPK pre-built content modules for three additional product lines! Oracle Utilities for Meter Data Management 2.0.1 Administrative Setup User Tasks VEE and Usage Rules Working with Measurement Data Fusion 11g Release 1 Functional Setup Manager General Ledger Global Human Resources Project Portfolio Management Self Service Procurement Oracle Crystal Ball 11.1.2 Oracle Crystal Ball For the most recent list of modules currently available for each product line, visit the UPK Resource Library on Oracle.com. For more information on how your organization can take advantage of UPK pre-built content, see our previous blog, The Value of UPK Pre-Built Content.  - Karen Rihs, UPK Outbound Product Management

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  • Where is Kile's dictionary?

    - by user2413
    Hi, I've accidentally added 'itterative' to Kile's dictionary (right click on the wrong button). Now I'd like to remove 'itterative' from the list of correct words but I can't locate the dictionary anymore (the old link in settings-configure kile ) does not link to where it used to... Thanks in advance, PS: I use Kile as out of the box...no special settings no-nothing EDIT To adress Oli's answer below. Kcontrol is not in the 10.10 reps (apparently) downloading the .tar.gz version of kcontrol and install it, by typping: cd ~/Documents/khepera SUBDIRS="libtns_util libxfgc libkhepera kcontrol" for i in $SUBDIRS ; do make -C $i install; done for i in $SUBDIRS; do make -C $i clean; done for i in $SUBDIRS; do make -C $i tgz; done creates load-full of errors. I guess they could be solved, but it seems of an overkill just to locate Kile's dictionary. Any other ideas?

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