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• As a developer, how do I learn sales? [closed]

  - by Dan Abramov

  I quit the company I was working for to pursuit an opportunity as a startup, and I believe in our product. I'm sure it's going to be great if we attract some customers first to keep going. (I don't want funding.) Our product is targeted at private schools and courses, and helps organize the mess other LMSs introduce. The problem is, our team is basically just me and I have very little idea about sales and marketing. I can do reasonably good copywriting but I'm sure I can do better—and being nervous or too techy in a real world conversation with the client doesn't help. I want to get better, in fact, a lot better at negotiating with clients and pitching my product. I did look for some “sales articles” on the web, and a lot of what I found is plain bullshit on SEO-engineered websites promoting books or $5000 courses. What I need instead is a developer's perspective on how to sale a product you think is great. What are typical programmer's mistakes and misconceptions about sales, and how to avoid them? How do you evolve into a reasonably great salesman? I can't believe it's in the mindset and unlearnable. Your own experience, combined with great articles available on the web is most welcome. To Future Readers The question got closed because it is not a good fit for this site. I found some helpful tips in a similar question asked on a sister StackExchange site about startups: I'm a terrible salesperson. What can I do about it?

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• Access points fighting for dominance?

  - by Phillip Oldham

  We have a small office with a large number of wireless devices (a mixture of desktop machines, laptops, and wifi-enabled phones) all working from a single Apple Airport Extreme which extends our wired network. I've added another Airport Extreme for resiliency, since we've been seeing a decrease in performance and (as far as I understand) access points can only handle a small number of clients. I set the new AP to extend the current network so that the clients weren't constantly switching between different wireless networks, however as soon as this AP was configured all the wireless devices started seeing network trouble, flicking on and off. I'm assuming that this is because both APs are reasonably strong, and the client can't decide which to use. What is the best route to follow to resolve this? What I'm aiming for is wireless resiliency; preferably having two APs share the network load, or if this isn't an option then having a primary AP with a "fail-over", should the primary go down for any reason.

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• Prevent auto forwarding NDR loops

  - by DemonWareXT

  a week ago we experienced a really sweet problem at a client of ours. They are a school with around 1200 users, and everyone of them has auto forwarding for all mail activated. We use Exchange 2010 Now a few of the users where able to make NDR loops by adding 2 different, wrong, destinations. We had around 80k mails sent within a few hours. Not very practical. My question is, does anyone know a good way to prevent something like this. I have found 2 ways, which both fail for their own reasons We could manage the auto forwarding on the exchange host itself, which should prevent this looping problem someone said. But 1200 Users, not on my watch. There is a Powershell script out in the wild which should work against that, but my employers want something more "professional" Thank you very much for your support Linus

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• Can domain "masking" be setup in BIND\cPanel

  - by ServerAdminGuy45

  I am supporting a client, let's say he has the domain "acme.com". He registered with GoDaddy and set the name servers to point to his crappy hostgator shared account. He uses cPanel on the hostgator account to set up his subdomains. Is it possible to setup some kind of domain masking so that when someone connects to "application.acme.com", it really forwards to "cloud-solution-provider.com". I mean the actual domain "cloud-solution-provider.com" because it resolves to different IPs based upon geolocation. For this reason I can't just set application.acme.com to point to the IP that cloud-solution-provider.com resolves to. I want the ability for a user to RDP to "application.acme.com" and be sent to the desktop served by "cloud-solution-provider.com", whatever that IP may be. Perhaps I can have GoDaddy be the nameserver? I have a feeling this would break Hostgator since there is a website at acme.com and shop.acme.com

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• How can I avoid heroku stopping my dyno?

  - by iwein

  I build MVP's for clients regularly. Often I deploy on Heroku so they can see if the product works and demo it to prospects and investors. Then I have an application deployed on heroku, and it works like a charm, if not for one little thing. The app takes about 30 seconds to start up and heroku has the annoying habit of killing dyno's if they don't get traffic. My client is using the application for demo purposes now, so the load is extremely low and intermittent. I'm looking for a solution that is preferably: cost effective can be applied to multiple apps simultaneously What is the best way to avoid having the first request taking 30 seconds?

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• How can I create a pen drive that I can boot from, and then install Win98 from?

  - by rossmcm

  I have a HP Compaq t5515 thin client computer with a flash disk and USB port. I want to put Win98 onto it, replacing whatever is on there now (I think it is some Linux-based thing). I can find stuff about putting Win98 onto a pen drive and running from that, but I can't find any info about installing Windows 98 from a pen drive onto a sep[arate system. Is it just a matter of making the pen drive bootable to DOS copying the contents of a Win98 installation CD onto the pen drive booting the HP machine from the pen drive running SETUP.EXE from the pen drive? Any pointers appreciated. TIA

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• Set up Windows SBS dns server and vpn clients from brench office

  - by mn

  I have got some clients from bench office which connects vpn to main office. The Router from bench office assigned addresses from DHCP 192.168.1.0/255.255.255.0 and remote gateway assigned vpn ip addresses 10.10.20.0/255.255.255.0. There is a DNS server (Active Directory Win SBS 2000) and vpn client are registered with vpn address (10.10.20.0/255.255.255.0 and domain company.com.pl). I would like to register also primary bench subnet 192.168.1.0/255.255.255.0 with domain for example company.vpn.local I want to access vpn hosts for example: dev3.copmany.pkb.local and dev3.company.com using my Win SBS 2000 DNS server.

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• Existing laravel 4 project gives 404 in browser

  - by Richard A

  I'm trying to set up a development environment on a virtual machine running Ubuntu 14.04 LTS using Nginx and HHVM. To do this, I followed the tutorial here. This goes well with a new installation of Laravel. But when I import an existing Laravel 4 project and try to open that on my actual machine (which will serve as the client running Windows 7), I'm getting a 404 File Not Found error on the screen while connecting to http://sav.savrichard.dev. I did add this to the hosts file with the correct IP Address. The virtual machine is receiving the request and responds with a 404 error. How do I solve this error? I'm pretty new to Ubuntu so I'm not exactly sure what's wrong. The project is located at /var/www/sav.savrichard.net The server configuration is as follow: server { listen 80 default_server; root /var/www/sav.savrichard.net/public; index index.html index.htm index.php; server_name sav.savrichard.dev; access_log /var/log/nginx/localhost.sav.savrichard.dev-access.log; error_log /var/log/nginx/localhost.sav.savrichard.dev-error.log error; charset utf-8; location / { try_files \$uri \$uri/ /index.php?\$query_string; } location = /favicon.ico { log_not_found off; access_log off; } location = /robots.txt { log_not_found off; access_log off; } error_page 404 /index.php; include hhvm.conf; # Deny .htaccess file access location ~ /\.ht { deny all; } } And the hhvm.conf file is: location ~ \.(hh|php)$ { fastcgi_keep_conn on; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; }

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• Using sed to convert hex characters in postgresql dump file

  - by Bernt

  I am working on moving several databases from a Postgresql 8.3 server to a Postgresql 8.4 server. It has worked fine so far, but one base has given me some trouble. The database is listed as unicode-encoded in the 8.3-server, but somehow a client program has managed to inject some invalid unicode data into it. When I do a normal dump and restore using postgres' custom format, the new server won't accept it, complaining about unicode errors. My plan is to do a plain text dump of the database, then use sed to replace the invalid characters with nothing (they are not needed). But how do you make sed work on hex/binary values in a file?

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• Solutions for exporting a remote desktop app (display and audio)

  - by Richard

  I'm looking for a solution that will allow me to export a desktop app running on a server to a client machine. The server is ideally Linux, the desktop is Windows (+Mac for icing on the cake). The export should be encrypted and I need to support multiple clients from one server. I only want to export an individual app, not a whole desktop, and ideally am looking for open source solutions. The obvious, cheapest, simplest choice is to use X tunnelled over ssh (e.g using Xming on the desktop) but X doesn't support audio. What are the alternatives? Or is there a way to support audio using X or in parallel to X? Thanks

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• ssh: which side is running the SOCKS proxy?

  - by Barry Brown

  When I set up a tunnel using dynamic forwarding (ssh -D), which side is running the SOCKS proxy? That is, is the proxy running on the local end (client) or the remote end (server)? Here's the situation: I want to set up several tunnels chained together using -L. Should the -D tunnel be the last one in the chain or the first one? Edit: I found the answer to the second paragraph on Super User (the -D tunnel should be at the remotest end). But I'd still like to know where the proxy code is running.

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• Cisco redundancy modes

  - by user974896

  I am using a Cisco 6500 series with an SSO redundancy configuration. The show redundancy output is as follows: Hardware Mode = Duplex Configured Redundancy Mode = sso Operating Redundancy Mode = rpr Maintenance Mode = Disabled Communications = Up I would assume the device is operating in RPR mode although SSO is configured. What could cause this? Shouldn't the operating mode be SSO? EDIT (show redundancy states): my state = 13 -ACTIVE peer state = 4 -STANDBY COLD Mode = Duplex Unit = Primary Unit ID = 5 Redundancy Mode (Operational) = rpr Redundancy Mode (Configured) = sso Redundancy State = rpr Split Mode = Disabled Manual Swact = Enabled Communications = Up client count = 60 client_notification_TMR = 30000 milliseconds keep_alive TMR = 9000 milliseconds keep_alive count = 1 keep_alive threshold = 18 RF debug mask = 0x0

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• Unable to FTP, any ideas?

  - by Nick

  I'm using Windows Server 2003. I have the FTP services installed, router set to DMZ, and currently Anonymous logins allowed. (I know, security risk, but there's nothing important on there and not worried at the moment) So here's the thing... I can ftp to my computer, list directory, get files etc, BUT only if I'm using the command prompt. If I try to log in using IE or any FTP client it's just timing out. I've tried: username@ipaddress ipaddress username:password@ipaddress and not able to get any of them to work. Anyone have any ideas? Thanks!!!

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• Cheapest way to go for somebody who wants to accept payments, but won't be accepting hundreds of ord

  - by blockhead

  I have a client who lectures, and wants to sell spots to his lecture online. I would preferably like to set him up with a solution that allows me to collect billing information on his site. My experience with e-commerce is in using solutions like Authorize.net, however this does not seem cost effective since I can't imagine he's making a huge profit off of this. I'm afraid he would lose money in the cost of using Authorize.net (or any payment gateway for the matter). I could use google checkout or paypal express, but this would require me to leave his site (although with google checkout, it looks like, from a glance, that I could just submit to their form from my server, and likely with paypal as well, but I don't know if this is against their TOS). What is the most cost-effective solution for accepting credit card payments in this situation?

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• Finding a private (NAT) host's IP using historic destination data

  - by l0c0b0x

  The issue: An unknown private (NAT) client is infected with malware and it's trying to access a Bot server at random times/dates. How we know about this: We receive bot traffic notices/alerts from REN-ISAC. Unfortunately, we don't receive those until the next day after it has happened. What they provide to us is: The source address (of the firewall) The destination addresses (it varies, but they're going to network subnet allocated to a German ISP) The source port (which varies--dynamic ports). Question: What would be the best approach to finding this internal host (historically) with a Cisco ASA as firewall? I'm guessing blocking anything to the destination address(es), and logging that type of traffic/access might allow me to find the source host, but I'm not sure which tool/command would be the most useful. I've seen Netflow thrown into a few responses when it comes to logging, but I'm confused with it's association of Logging, NAL, and nBAR, and how they relate to Netflow.

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• Ubuntu VPN Server (PPTPD) Configuration - Pass Traffic to Internet

  - by SnAzBaZ

  I am trying to configure PPTPD on my Ubuntu box to pass all VPN traffic through to it's internet connection, so I essentially want it to work like a Proxy. I think the problem is that no default gateway is being assigned to my PPTP client (Windows 7). I can connect to the VPN fine, I get an IP address and DNS servers but no default gateway. Do I need to configure a specific option to tell the VPN server to forward all traffic it receives down it's eth0 port and out to the internet. Thanks!

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• Process for migrating Dropbox to SpiderOak

  - by Marcel Janus

  I want to move my data from dropbox to SpiderOak. I have 3 computers running dropbox. But I have a poor WAN connection with very limited upload bandwidth. So I thought I do as first step install the dropbox client on my server on the internet an download there my data from dropbox. Then after this I upload/backup my data from this server with a broadband connection to SpiderOak. After the backup is completed I setup the sync between my 3 computers so that they will not have to upload the data again. Will this process will work so that I don't have to upload my data again over my WAN connection at home?

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• Dhcp clients fail after successful import of server to new machine

  - by Tathagata

  I transfered the configs of a dhcp server from one server to another both running Windows Server 2003 R2 following http [://] support.microsoft.com/kb/325473. The new server has a statically configured ip(outside the scope) like the old one. Stopped the server on the old, and started up in the new server (authorized too) - but when I ipconfig /renew from a client its network interface fails with all 0.0.0.0 (or 169...*). I read somewhere I need to reconcile the scope to sync the new registry values ('ll try this tomorrow). What other troubleshooting steps can I take other than these (which didn't help)? Things work fine when the old server resurrects and the new one is taken down. The new server showed there was no requests for offer.

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• What's more cost effective, Hosting your web startup on Foss or Windows?

  - by user37899

  Hi, Not coming from the windows world, I'm confused about licensing. I think my knowledge may be out of date. Before we gave up with windows web servers (IIS 2), we used to have to pay Client Access licence's. This worked out quite expensive. Is it cheaper to host 1000's of users on Windows than use Free open source software tools? http://serverfault.com/questions/124329/network-load-balancing-efficience-and-limits. This post suggests I can pay $15 a month, for unlimited users. I certainly hope that this is unbiased view, I am a professional and use the right technology for the right job. I hope i am not feeling the wrath of a windows (or linux for that matter) fanboy. Perhaps a Microsoft certified Licensing person can clear this up. Should i be recommending to startups windows servers and products over lamp? Cheers!

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• Squid stale-while-revalidate not working when max-age=0

  - by Wiliam

  Squid 2.7 always reaches backend, expected is to reach backend using stale-while-revalidate only when cache expires, not when client triggers max-age=0. Script: <?php header('Cache-Control: public, max-age=10, stale-if-error=200, stale-while-revalidate=500'); header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT"); sleep(2); die("OK"); And squid config: # http_port public_ip:port accel defaultsite= default hostname, if not provided http_port 80 accel defaultsite=mydomain.com # IP and port of your main application server (or multiple) cache_peer 127.0.0.1 parent 8000 0 no-query allow-miss originserver name=main # Do not tell the world that which squid version we're running httpd_suppress_version_string on # Remove the Caching Control header for upstream servers header_access Cache-Control deny all #header_access Last-Modified deny all # log all incoming traffic in Apache format logformat combined %>a %ui %un [%tl] "%rm %ru HTTP/%rv" %Hs %<st "%{Referer}>h" "%{User-Agent}>h" %Ss:%Sh access_log /usr/local/squid/var/logs/squid.log combined all cache_effective_user squid refresh_pattern . 10080 90% 999999 ignore-no-cache override-expire ignore-private icp_port 0

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• Gmail exchange settings for desktop mail clients?

  - by Abhishek

  So I have an ipad, and I have my gmail account there configured via Microsoft Exchange... I don't know a lot about the underlying technologies, but using exchange is mind blowingly awesome... I mean, I receive mail INSTANTLY, and to be able to sync things like my calendars and my contacts at the same time, its just amazing... So enough gloating, and onwards to the real problem... How do I do the same thing on my Mac? Any email client will do... I've tried both, the built in Mac Mail (4.5) app, as well as Outlook for Mac 2011... And I can't get it to work on either...

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• Managing self-updating Windows software in GPO-deployed packages

  - by Paul

  Being very new to Windows software distribution for a small network (<50 clients) I was wondering how software packages like Adobe's Reader or Java are handled. I can deploy them as MSIs via group policies just fine. But what happens when the client software detects updates? What are common ways to handle this? Disable the software's autoupdate feature? Redeploy when the admin detects a new version? Just fishing for knowledge, thanks for any hint.

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• Remote Access Without Explicit Permission: Convenience or Liability?

  - by routeNpingme

  For outsourced professional IT remote support, one habit most new technicians get into is the "instead of getting the user to start up remote support each time, I'll go ahead and install LogMeIn / GoToMyPC / Remote Desktop / whatever so that if they call again, I can just jump on and help them". This of course opens up a potential liability because a client PC on a network that we don't own is being accessed without a user explicitly providing permission by clicking a "Yes, allow technician to control my PC" option. I realize the rules totally change when you're an IT admin over a network that you "own", but this is outsourced IT support. Just curious what others' policies are. Is this an acceptable practice for convenience and I'm turning into one of those "security is more important than anything" people, or is this really a liability?

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• can not connect via SSH to a remote Postgresql database

  - by tartox

  I am trying to connect via pgAdmin3 GUI to a Postgresql database on a remote server myHost on port 5432. Server side : I have a Unix myUser that match a postgresql role. pg_hba.conf is : local all all trust host all all 127.0.0.1/32 trust Client side : I open an ssh tunnel : ssh -L 3333:myHost:5432 myUser@myHost I connect to the server via pgAdmin3 ( or via psql -h localhost -p 3333 ). I get the following error message : server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request. I have tried to access a specific database with the superuser role using psql -h localhost -p 3333 --dbname=myDB --user=mySuperUser with no more success. What did I forget in the setup ? Thank you

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• Problem with keyboard layout when OS X 10.6.3 -> Fedora 13

  - by user20196

  Hi, I have VMware installed on Fedora 13 (host OS) /amd 64bit. When I log to it from console VMware works good. I wanted to start remotely from OS X 10.6.3, so I installed NX client. Everything is fine with the keyboard layout if I do not use VMware. When I try to run the guest OS on VMware my keyboard is cut off completely. The host and the guest OSes are setup for "us" layout and for "generic 105 keys" keyboard.

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