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  • How two use 2 subnets on one network

    - by BGuy2010
    I have some servers at a colocation. They've given us an IP range,subnet,and gateway. Now we have run out of IP's and they've given us a new range of IP's but with a different subnet and gateway. We have a Juniper NetScreen firewall and a load balancer, and I am not sure how to proceed in order to be able to use these new IPS that are on a different subnet. Do I need to setup a new VLAN? on our firewall? I tried adding one of the new IP's on one of our servers, with the new subnet and gateway. I could ping the alternate gateway, but could not ping the assigned IP from outside or from inside.

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  • b2b SOA Suite partner training November 13th & 14th Bucharest

    - by JuergenKress
    Description: Oracle SOA Suite 11g is a complete infrastructure for building, deploying, and managing composite applications and business processes. For an enterprise to extend business processes to its trading partners, it requires a platform that addresses compliance, security, visibility, scalability, and standards. The Oracle SOA Suite (Oracle B2B) is this platform. Oracle B2B, the "Edge Component", enables an enterprise to define, configure, manage, and monitor the exchange of information, with its trading partners. Oracle SOA Suite, the "B2B Infrastructure", enables business process orchestration, administration, monitoring, auditing, inter-enterprise connectivity, governance and security. Together they provide a complete end-to-end business process integration platform. Date Location Time Facilitator Register 13-14 November Oracle Room MtgRm15_6, Bucharest - Nusco Tower, Romania D1: 08:30 - 17:30 D2: 09:00 - 17:30 Krishnaprem Bhatia Please contact us directly Registration Please contact us directly - Please note that there are limited seats and confirmation will be on a first come, first served basis Travel Each delegate is responsible for his/her own travel arrangements. Please obtain approval from your manager first. Contact For logistic questions, please contact Nadja Vogl SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: b2b,SOA Suite,training,eduction,b2b training,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Automated BizTalk documentation

    - by Kevin Shyr
    Yay, this should help us going through old legacy app with no doc, at least some help. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://biztalkdocumenter.codeplex.com/

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  • Why do some machines respond with many RST packets instead of RST-ACK to refuse a connection?

    - by Michael J. Gray
    I have recently been trying to track down a problem with one of our systems and have noticed that it is simply not allowed to connect to a remote machine. However, the remote machine (not controlled by us) is responding to our request for a connection with many TCP RST packets on a different port (26469, 26497, 26498) than the one we originated on (53). It simply wouldn't let up at one point and flooded us with about 10 packets/second for an hour or two of only RST on those obscure high ports. Out of the thousands of nodes we're connecting to, this is the only one ever to show this behavior. What could possibly cause this? EDIT Below is a screenshot of Wireshark when it happened. I don't have the actual dump anymore and can't reproduce this specific scenario every time. Basically, we sent a SYN and immediately got RST on an odd port and so we respond with RST and just keep going back and forth.

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  • Consultations with ATG Development at OpenWorld 2014

    - by Steven Chan (Oracle Development)
    Our OpenWorld 2014 San Francisco conference is about six weeks away.  We have a great lineup of sessions this year.  Our EBS Applications Technology track sessions are listed here, and we'll have a more-detailed article about those soon. One of the advantages of attending OpenWorld is that you can meet face-to-face with senior staff in ATG Development.  You can use these meetings to discusss your questions, requirements, plans, and deployment architectures with us. There are several options for doing this: At general sessions: collar the speaker of your choice after his or her presentation. At the Meet The Experts sessions:  these are first-come first-served round-table discussions Setting up private meetings via your Oracle account manager The last option is best if you have lots of in-depth questions or confidential details about your implementation that cannot be discussed in front of other customers.  Many of this blog's experts, including me, will be attending OpenWorld this year.  If you'd like to meet with us privately, please contact your Oracle account manager to arrange that as soon as possible.  My calendar, in particular, is already starting to fill up.  It is often completely full by the time OpenWorld starts. See you there!

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  • JSR Updates and EC Meeting Tuesday @ 15:00 PST

    - by Heather VanCura
    JSR 310, Date and Time API, has moved to JCP 2.9 (first JCP 2.9 JSR!) JSR 236, Concurrency Utilities for Java EE, has published an Early Draft Review. This review ends 15 December 2012.  Tomorrow, Tuesday 20 November is the last Public EC Meeting of 2012, and the first EC meeting with the merged EC. The second hour of this meeting will be open to the public at 3:00 PM PST. The agenda includes  JSR 355,  EC merge implementation report, JSR 358 (JCP.next.3) status report, JCP 2.8 status update and community audit program.  Details are below. We hope you will join us, but if you cannot attend, not to worry--the recording and materials will also be public on the JCP.org multimedia page. Meeting details Date & Time Tuesday November 20, 2012, 3:00 - 4:00 pm PST Location Teleconference Dial-in +1 (866) 682-4770 (US) Conference code: 627-9803 Security code: 52732 ("JCPEC" on your phone handset) For global access numbers see http://www.intercall.com/oracle/access_numbers.htm Or +1 (408) 774-4073 WebEx Browse for the meeting from https://jcp.webex.com No registration required (enter your name and email address) Password: JCPEC Agenda JSR 355 (the EC merge) implementation report JSR 358 (JCP.next.3) status report 2.8 status update and community audit program Discussion/Q&A Note The call will be recorded and the recording published on jcp.org, so those who are unable to join in real-time will still be able to participate.

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  • Cloud services can't be reached from complex customer infrastructure

    - by Nock
    We have several services running on a cloud, they all are hosted on Windows Server 2012 R2, have public IP address and specific port. Some of our customers can't reach them because for "some reason" the ports are cut between a firewall between them and us. (some customers are using a shared internet connection in a multi tenant office and they can't change firewall communication) Well, you get it, we don't have the possibility to make all the firewall "allowing" the communication. My customers all runs Windows 7 at least. What is the best counter solution in such case, using Microsoft (Windows Server) technologies? The best would be some kind of tunneling communication or VPN, but the customer should also be able to access his/her enterprise resources. Bby the way, today we using IPSec using Windows Firewall to secure the communication, is IPSec tunneling a solution for us? Otherwise, is there a service in Windows to enable some kind of VPN between a client and a server but only for a given set of servers?

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  • During interviews, how do I gauge a company's respect for my position?

    - by Bluu
    I'm a web developer who previously joined a software company not knowing their value and respect went to big data analysis, not their website. Sure, they needed a public-facing website, but I eventually found that the most exciting, valued projects there went to data teams. Realizing this, members of the web team were picked off and switched teams, making it hard for those left behind to keep up the work load, and making us look bad. At times it seemed the company culture sneered at us, wondering, "What does that team even do here?" A friend of mine had the opposite problem at another software company. All he wanted to do was crunch big numbers. However he complained that the rest of the company wouldn't shut up about developing the usability of their website. Meanwhile his analytics team languished. I've also heard of salespeople getting love at a company, while engineering as a whole is undervalued, or vice versa. As for my story, if I could have known the company was like that, I might have avoided the job in the first place. So, before I join a new company, how do I gauge its actual respect for my programming role? For its other roles? I want to avoid companies that aren't serious about my particular focus in programming, or, perhaps bigger picture, companies that don't value everybody who works there. (Note I think gauging the company's attitude toward the basic needs of its programmers is covered by these related questions.)

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  • Setting WMI permissions remotely on windows server 2003

    - by user41507
    Hello. I am a programmer , I don know the server well. I made a simple program checking the service on the remote server is started or not. by using this(http://msdn.microsoft.com/en-us/library/dwd0y33x(v=VS.90).aspx) but the permission should be set. and I can't find any document via the internet. except one document. http://msdn.microsoft.com/en-us/library/aa393266(VS.85).aspx but the engineer say that 'tell me exactly what I do. there are many DCOM are they any nice document to show him? thanks in advance

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  • Cloud Strategy for Partners Announced at OOW

    - by Cinzia Mascanzoni
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Oracle made a significant announcement about its Cloud Strategy for partners: Oracle has unveiled a comprehensive new set of Oracle Cloud partner programs and enablement resources that help partners to speed time to market with new cloud-based services and solutions and deliver increased value to customers. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} New Oracle PartnerNetwork Cloud offerings include an Oracle Cloud Referral Program, Oracle Cloud Specialization featuring RapidStart and Oracle Cloud Builder Specializations, Oracle Cloud Resale Program and Oracle Platform Services for Independent Software Vendors (ISVs).

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  • Quantify value for management

    - by nivlam
    We have two different legacy systems (window services in this case) that do exactly the same thing. Both of these systems have small differences for the different applications they serve. Both of these system's core functionality lies within a shared library. Most of the time, the updates occur in the shared library and we simply deploy the updated library to both of these systems. The systems themselves rarely change. Since both of these systems do essentially the same thing, our development team would like to consolidate these two systems into a single service. What can I do to convince management to allocate time for such a task? Some of the points I've noted are: Easier maintenance Decrease testing/QA time Unfortunately, this isn't enough. They would like us to provide them with hard numbers on the amount of hours this will save in the future and how this will speed up future development. Since most of the work is done in the shared library and the systems themselves never change, it's hard for us to quantify how many hours this will save. What kind of arguments can I make to justify the extra work to consolidate these systems?

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  • How To Sync Your Shared Google Calendars with Your iPhone

    - by Justin Garrison
      Smartphones are essential to our daily lives. They help us stay connected and keep us organized. But when it comes to calendar syncing and Gmail there are limitations. Here’s how you can sync your shared calendars and contacts from Gmail. If you use Gmail you probably know about the ability to create and share calendars with others. They help keep groups organized and even let you subscribe to public events. When it comes to getting that information on your smartphone there are some trade offs if you are on a non-Android phone. Android phones will sync your email, contacts, and all of your calendars by just singing into your Gmail account. If you have an iPhone however, you will miss out on contact syncing if you set up your account as a Gmail account. HTG Explains: Do You Really Need to Defrag Your PC? Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive

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  • Toolset agnostic build server and Silverlight projects

    - by Marko Apfel
    Problem Normally I try to have my continuous integration as most a possible toolset free to ensure that no local stuff could have an impact to my build. My Silverlight app references a special compile target in a folder outside my developer tree: <Import Project="$(MSBuildExtensionsPath32)\Microsoft\VisualStudio\v10.0\WebApplications\Microsoft.WebApplication.targets" /> So I copied the stuff from this folder to a local one and changed the call to this target in my csproj: <Import Project="..\..\..\tools\WebApplications\Microsoft.WebApplication.targets" /> And now Visual Studio Conversion Wizard welcomes my with this: Solution Regardless of which line I write – this conversion comes back again and again, if the line has another form than <Import Project="$(MSBuildExtensionsPath32)\Microsoft\VisualStudio\v10.0\WebApplications\Microsoft.WebApplication.targets" /> So it seems that there is no simple way to change this behaviour. Workaraound I must accept, that this line must be in the csproj and to run the build the toolset must be copied to the build server at the correct location. So go to your development machine where Visual Studio is installed and copy the folder “C:\Program Files (x86)\MSBuild\Microsoft\VisualStudio\v10.0\WebApplications” to your build server at the equivalent location.   Xmas wishes to Microsoft: Please provide technologies to let us developers bundle all needed stuff for a project in one developer tree. It should be possible that one checkout starts us up! No additional installations regardless whether it is a developing machine or dedicated build or continuous integration server. Silverlight is only one example, code analysis configurations could also be terrible and much more …

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  • Learning curve for web development

    - by refro
    At the moment our team has a huge challenge, we're being asked to deliver a new GUI for an embedded controller. The deadline is very tight and is set on April 2013. Our team is very diverse, some people are on the level of functional programming (mostly C), others (including myself) have mastered object oriented programming (C++, C#). We built a prototype for Android, although it has its quirks, it is mostly just OO. For the future there is a wish to support multiple platforms (Windows, Android, iOS). In my opinion a HTML5 app with a native app shell is the way to go. When gathering more information on the frameworks to use etc., it became obvious to me a paradigm shift is needed. None of us have a web background so we need to learn from the ground up. The shift from functional to OO took us about 6 months to become productive (and some of the early subsystems were rewritten because they were a total mess). Can we expect the learning curve to be similar? Can this be pulled off with a web app? (My feeling says it will already be hard to pull off as a native app which is at the edge of our comfort zone).

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  • What should a programmer's yearly routine be to maximize their technical skills?

    - by sguptaet
    2 years ago I made a big career change into programming. I learned various technologies on my own without any prior experience. I really love it and feel lucky with all the resources around us to help us learn. Books, courses, open-source, etc. There are so many avenues. I'm wondering what a good routine would be to follow to maximize my software development skills. I don't believe just building software is the way, because that leaves no time for learning new concepts or technologies. I'm looking for an answer like this: Take a new concept sabbatical/workshop 2 weeks per year. Read 1 theoretical and 1 practical programming book per year. Learn 1 additional language every 2 years. Take a 1 week vacation every 6 months. Etc. I realize that the above might sound naive and unrealistic as there are so many factors. But I'd like to know the "recipe" that you think is best that will serve as a guide for people.

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  • Context switches much slower in new linux kernels

    - by Michael Goldshteyn
    We are looking to upgrade the OS on our servers from Ubuntu 10.04 LTS to Ubuntu 12.04 LTS. Unfortunately, it seems that the latency to run a thread that has become runnable has significantly increased from the 2.6 kernel to the 3.2 kernel. In fact the latency numbers we are getting are hard to believe. Let me be more specific about the test. We have a program that has two threads. The first thread gets the current time (in ticks using RDTSC) and then signals a condition variable once a second. The second thread waits on the condition variable and wakes up when it is signaled. It then gets the current time (in ticks using RDTSC). The difference between the time in the second thread and the time in the first thread is computed and displayed on the console. After this the second thread waits on the condition variable once more. So, we get a thread to thread signaling latency measurement once a second as a result. In linux 2.6.32, this latency is somewhere on the order of 2.8-3.5 us, which is reasonable. In linux 3.2.0, this latency is somewhere on the order of 40-100 us. I have excluded any differences in hardware between the two host hosts. They run on identical hardware (dual socket X5687 {Westmere-EP} processors running at 3.6 GHz with hyperthreading, speedstep and all C states turned off). We are changing the affinity to run both threads on physical cores of the same socket (i.e., the first thread is run on Core 0 and the second thread is run on Core 1), so there is no bouncing of threads on cores or bouncing/communication between sockets. The only difference between the two hosts is that one is running Ubuntu 10.04 LTS with kernel 2.6.32-28 (the fast context switch box) and the other is running the latest Ubuntu 12.04 LTS with kernel 3.2.0-23 (the slow context switch box). Have there been any changes in the kernel that could account for this ridiculous slow down in how long it takes for a thread to be scheduled to run?

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  • Release Notes for 6/14/2012

    Here are the notes for this week’s release: Diffs in Pull Requests and Commits We altered the way we display diffs across commits and pull requests to maximize the amount of vertical real estate devoted to the diff. Before, the viewport for diffs was always snapped to the height of the browser, which meant that on lower resolutions, the amount of space for viewing diffs could become very tiny. Now, the majority of the browser vertical space is devoted to viewing the diffs. Let us know what you think! Bug Fixes Fixed an issue where returning to the list of files changed from a diff would sometimes not show the list of files. Fixed the dialogs for approving and denying requests to join projects. Fixed various issues around validation of project details when publishing a project. Fixed an issue that caused the formatting of our tabs in pull requests to not display properly. Fixed an issue where users browsing Unicode files in a Git project would see error pages. Fixed various issues where the option to subscribe to notifications would not appear properly. Have ideas on how to improve CodePlex? Visit our ideas page! Vote for your favorite ideas or submit a new one. Got Twitter? Follow us and keep apprised of the latest releases and service status at @codeplex.

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  • Sysprep.exe completely missing on both of my Windows 7 64bit machines. How should I find a workaround?

    - by Zoltán Tamási
    The sysprep.exe file is simply missing on my Windows 7 64bit machine. I tried to find it on another computer, but it wasn't found there either. I can't understand it, because on a lot of forums and even in the official articles there are a lot of references to this tool. I've checked system, system32, sysWOW64 folders, and even made a full search with Total Commander. I only found a sysprep folder in the system32 folder, but inside was only an en-US subfolder, which was empty. Then I thought I will give my Windows PE bootdisk a try, which I've created a while ago. No result, only the same empty en-US folder is present there as well. Please if anyone knows what's happening, point me to the right direction. I need to clone my system and I'm stuck right at the first step...

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  • Confusion about DNS for mail server

    - by Tyron Gower
    We have migrated to Office365, everything is working except one company cannot email us as its connecting to our subdomains email server. So, We have companionsoftware.com.au hosted through office365 and all the required DNS entries. All seems to be working fine. We then have a web server hosting our website companionsoftware.com.au and our subdomain email attachments.companionsoftware.com.au (pop3/smtp). now for this one company when they try and email [email protected] it's connecting to STMP on attachments.companionsoftware.com.au. Now attachments.companionsoftware.com.au and companionsoftware.com.au have the same ip address, but this is only affecting one person (that we know of) when they try and email us. Have i configured something wrong or is it their server?

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  • IE 9:Release

    - by xamlnotes
    Yippie: IE 9s coming out March 14!: http://windowsteamblog.com/ie/b/ie/archive/2011/03/09/a-more-beautiful-web-launches-on-march-14th.aspx For you guys that love other browsers that’s ok. Personally I love IE for many reasons such as ease of use and stability.  I am cranked up to see what IE 9 does as it was retooled from the start. So this one should be big. Also, its bringing HTML 5 support now so we can have much richer applications. Its about time that HTML was revved to move from the old text like stuff to a better model. More info: http://windowsteamblog.com/ie/b/ie/archive/tags/ie9/ Some glimpses here: http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features and http://www.beautyoftheweb.com/#/highlights/all-around-fast   Looks like it will be much faster (with hardware support now) in many areas.  Better startup times and install times are hot on my list of favorites too. Plus they retooled the UI in many places too.  The UI looks a lot cleaner now: http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/focused-on-your-websites Plus theres tons more like changes in tab pages, a notfication bar, pinned sites and so forth. Plus theres cool integration with Windows 7 also.

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  • JavaOne 2012 in Review

    - by Janice J. Heiss
    Noted freelance writer Steve Meloan has a new article up on otn/java, titled, “JavaOne 2012 Review: Make the Future Java” in which he summarizes the happenings at JavaOne 2012. Along the way, he reminds us that if the future turns out to be anything like the past, Java will do fine: The repeated theme for this year's conference was ‘Make the Future Java,’ and according to recent stats, the groundwork is already firmly in place:    There are 9 million Java developers worldwide.    Three billion devices run Java.    Five billion Java Cards are in use.    One hundred percent of Blu-ray Disc players ship with Java.    Ninety-seven percent of enterprise desktops run Java.    Eighty-nine percent of PC desktops run Java.This year's content curriculum program was organized under seven technical tracks:    Core Java Platform    Development Tools and Techniques    Emerging Languages on the JVM    Enterprise Service Architectures and the Cloud    Java EE Web Profile and Platform Technologies    Java ME, Java Card, Embedded, and Devices    JavaFX and Rich User Experiences”Meloan artfully reminds us of how JavaOne makes learning fun. Have a look at the article here.

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  • What measures should be taken to prevent File System Object from accessing directories of other customers on an IIS shared web host?

    - by sean e
    We have our website on an IIS shared hosting server. While working on a file monitor for our site, we have found that the File System Object allows us to enumerate the directories and files of other customers that are on the same server as us. Attempting to enumerate files in some root customer directories results in access denied errors - but not all. Is this an IIS configuration error? A Windows configuration error? How can we direct our hosting company to fix the problem?

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  • Introducing RedPatch

    - by timhill
    The Ksplice team is happy to announce the public availability of one of our git repositories, RedPatch. RedPatch contains the source for all of the changes Red Hat makes to their kernel, one commit per fix and we've published it on oss.oracle.com/git. With RedPatch, you can access the broken-out patches using git, browse them online via gitweb, and freely redistribute the source under the terms of the GPL. This is the same policy we provide for Oracle Linux and the Unbreakable Enterprise Kernel (UEK). Users can freely access the source, view the commit logs and easily identify the changes that are relevant to their environments. To understand why we've created this project we'll need a little history. In early 2011, Red Hat changed how they released their kernel source, going from a tarball that had individual patch files to shipping the kernel source as one giant tarball with a single patch for all Red Hat-introduced changes. For most people who work in the kernel this is merely an inconvenience; driver developers and other out-of-kernel module developers can see the end result to make sure their module still performs as expected. For Ksplice, we build individual updates for each change and rely on source patches that are broken-out, not a giant tarball. Otherwise, we wouldn’t be able to take the right patches to create individual updates for each fix, and to skip over the noise — like a change that speeds up bootup — which is unnecessary for an already-running system. We’ve been taking the monolithic Red Hat patch tarball and breaking it into smaller commits internally ever since they introduced this change. At Oracle, we feel everyone in the Linux community can benefit from the work we already do to get our jobs done, so now we’re sharing these broken-out patches publicly. In addition to RedPatch, the complete source code for Oracle Linux and the Oracle Unbreakable Enterprise Kernel (UEK) is available from both ULN and our public yum server, including all security errata. Check out RedPatch and subscribe to [email protected] for discussion about the project. Also, drop us a line and let us know how you're using RedPatch!

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  • Copy only remaining rows after filter to new Excel Workbook

    - by Joel Coehoorn
    I have an Excel file with an external data connection set up. It pulls data in directly from a database, and gives us about 450 rows. The header row allows us to filter the data in the sheet, and we use this as a general purpose tool... I will use the filters to narrow down what I'm looking at based on criteria that change depending on the circumstance. Often, after filtering the data, I want to send just the filtered records to another person. I'd like to copy/paste just the remaining rows into a new Workbook to send via e-mail. Unfortunately, this doesn't work. When I paste the data, it still pastes all the data. The filtered rows are still in the workbook... they're just hidden. I want them gone from the new file completely. How can I do this?

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  • Getting the most out of My Oracle Support

    - by JanSyss
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Have you often wondered where to go to find the latest information about My Oracle Support? Or are you a new user who simply needs help getting started with using My Oracle Support? The My Oracle Support User Resource Center provides easy access to what’s new, help and training to commonly used features, frequently asked questions, and more. Here you will find: My Oracle Support Speed Training – each module is less than 10 minutes Working Effectively with Support best practices – get the most out of your support experience Advisor Webcast Program – product based training with an interactive forum to ask questions  Additionally there are many ways to stay informed about My Oracle Support: Follow us on Twitter by subscribing to myoraclesupport Set up “Hot Topic” notifications once you log into My Oracle Support (Settings -> Hot Topics) Check out the “Stay Informed” content on the Get Proactive page for your product /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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