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• Final agenda - Oracle Exadata & Manageability Partner Community Forum at OpenWorld

  - by Javier Puerta

  Just a few days for Oracle OpenWorld and our Exadata & Manageability Partner Community Forum for EMEA partners. The event will take place on the afternoon of Monday, October 1st, 2012 during the Oracle OpenWorld week. For all partners that have confirmed their attendance to the event, find below the final detailed agenda. I look forward to meeting again in San Francisco with all of you who can attend the event and hope that you will find the sessions useful for your business.   FINAL AGENDAOracle Exadata & ManageabilityEMEA Partner Community Forum at Oracle OpenWorld 2012 in San Francisco, USAMonday, October 1st, 20112 Detailed agenda Time Session Speaker 15:30 Reception of participants - Networking coffe served 16:00 Welcome Hans-Peter Kipfer, VP Engineered Systems, Oracle EMEA 16:10 Next challenges in building and managing clouds Javier Cabrerizo, VP, Global Business Development for Exadata, Oracle Corp. 16:30 Partner experience 1.- IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. The Technological Renewal Model built by aligning the innovation of Oracle's Engineered Systems and Capgemini's service delivery excellence has resulted in significant cost savings for the client. Francisco Bermúdez, Country Leader Infrastructure Services, Capgemini, Spain 16:55 Partner experience 2.- The Nvision cloud project NCloud is an innovative design that combines advanced technical solutions, virtualization, and dynamic management of IT resources, providing a complete "as-a-Service" offering for Infrastructure, Database, Middleware, and Applications. Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia 17:20 Partner experience 3.- From Exadata Ready to Exadata Optimized: An ISV Experience The experience of WeDo Technologies in the process and benefits that started as an Exadata Ready certification and ended up as an Exadata Optimized. Miguel Alves,  Product Business Solutions Manager, Wedo Technologies, Portugal 17:45 Next steps in engaging with Oracle Cengiz Yilmaz, Director Partner Strategy, Oracle EMEA Engineered SystemsPatrick Rood, Manageability Partner Business, Oracle EMEA 18:00 Wrap-up & Networking Time and Location:Monday, October 1st, 2012, 15:30 - 18:00 PST Grand Hyatt San Francisco, 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here)  

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• Leveraging Blueprints to Easily Extend the Value of Your Investment in Oracle GRC Applications

  Hundreds of customers globally have invested in Oracle GRC Applications to help solve mission-critical compliance and risk management challenges. To further extend the value of these investments, Oracle is introducing blueprints for Oracle GRC applications. Oracle GRC Application Blueprints deliver ready-to-use best practice content that represents thousands of hours of experience from Oracle and from Oracle partners and customers. Each blueprint can include pre-defined content, pre-packaged integrations, sample code, and application configurations, and are immediately available to download free of charge from the Oracle Technology Network. Listen to this appcast and learn what blueprints are available today and how you can contribute your own blueprints for Oracle GRC Applications.

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• Use MD5 to validate the exchanged files between Oracle and Customer

  - by Jie Chen

  Oracle Supports may ask customers to upload some data files (Database Dump, Trace Log, etc) for research. We often see the scenario that the uploaded huge files are corrupted and have to ask to re-upload. Then we may waste much time during this period. To avoid this, customers can tell Support the MD5 checksum of the upload files, requesting support to validate same if they have gotten the correct file in good format. MD5 on Linux We can use "md5sum" command directly. For example we calculate the file PrintManager.class MD5 checksum value. [jijichen@jclinux temp]$ md5sum PrintManager.class e0bf8c7623240ccd15ee17c0478427a1 PrintManager.class MD5 on Windows There are many freeware to calculate MD5 on internet. For example we can use WinMD5Free tool. You can download it from here. http://www.winmd5.com https://blogs.oracle.com/jiechen/resource/2013/winmd5free.zip

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• Virtual Developer Day: Oracle Fusion Development

  - by Dmitry Nefedkin

  Do you want get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff? Join us on Dec, 11, 2012 9:00 - 13:00 GMT at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff   Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. KeynoteOracle Fusion Development Track 1Introduction to Fusion Development Track 2What's New in Fusion Development Track 3Fusion Development in the Enterprise Track 4Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts

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• Internships available in Oracle Netherlands - this summer

  - by jessica.ebbelaar

  I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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• Oracle Applications Guidance for Exalogic

  - by james.bayer

  Exalogic is continuing to help Oracle deliver on the tagline “Hardware and Software – Engineered to Work Together”.  My Oracle Support article ID 1302529.1 was just posted and enumerates various Oracle Applications versions that are recommended for deployment on Exalogic.  Please access the note via My Oracle Support for the details.  These applications currently include: Oracle Applications such as E-Business Suite, Siebel, PeopleSoft Enterprise, and JD Edwards EnterpriseOne Utilities Applications including Mobile Workforce Management, Meter Data Management, and Customer Care and Billing Oracle Retail Applications Merchandising Operations Management and Merchandising Planning & Optimization modules The reference video below offers a great explanation for how Exalogic can be an ideal platform for Oracle software including Oracle Applications.

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• Hot Off the Press: Oracle Publishes Agile PLM E-Book

  - by Kerrie Foy

  We’re pleased to share with you our new Oracle e-book, all about Agile PLM!  This online publication offers a mobile-friendly, interactive learning experience to explore PLM topics, including: • Benefits of taking a strategic, enterprise approach to managing the lifecycle of a product • How to identify and overcome the obstacles preventing your ideas from converting into profitable products • Quick overview video and descriptions of the solutions comprising Oracle’s Enterprise PLM solutions • Analyst perspectives and customer stories, including 4 testimonial videos from JDSU, Medtronic, Market America, and Alcatel-Lucent. It takes just a moment to download, so check it out today!

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• Hot Off the Press: Oracle Publishes Agile PLM E-Book

  - by Kerrie Foy

  We’re pleased to share with you our new Oracle e-book, all about Agile PLM!  This online publication offers a mobile-friendly, interactive learning experience to explore PLM topics, including: • Benefits of taking a strategic, enterprise approach to managing the lifecycle of a product • How to identify and overcome the obstacles preventing your ideas from converting into profitable products • Quick overview video and descriptions of the solutions comprising Oracle’s Enterprise PLM solutions • Analyst perspectives and customer stories, including 4 testimonial videos from JDSU, Medtronic, Market America, and Alcatel-Lucent. It takes just a moment to download, so check it out today!

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• Solving Big Problems with Oracle R Enterprise, Part I

  - by dbayard

  Abstract: This blog post will show how we used Oracle R Enterprise to tackle a customer’s big calculation problem across a big data set. Overview: Databases are great for managing large amounts of data in a central place with rigorous enterprise-level controls.  R is great for doing advanced computations.  Sometimes you need to do advanced computations on large amounts of data, subject to rigorous enterprise-level concerns.  This blog post shows how Oracle R Enterprise enables R plus the Oracle Database enabled us to do some pretty sophisticated calculations across 1 million accounts (each with many detailed records) in minutes. The problem: A financial services customer of mine has a need to calculate the historical internal rate of return (IRR) for its customers’ portfolios.  This information is needed for customer statements and the online web application.  In the past, they had solved this with a home-grown application that pulled trade and account data out of their data warehouse and ran the calculations.  But this home-grown application was not able to do this fast enough, plus it was a challenge for them to write and maintain the code that did the IRR calculation. IRR – a problem that R is good at solving: Internal Rate of Return is an interesting calculation in that in most real-world scenarios it is impractical to calculate exactly.  Rather, IRR is a calculation where approximation techniques need to be used.  In this blog post, we will discuss calculating the “money weighted rate of return” but in the actual customer proof of concept we used R to calculate both money weighted rate of returns and time weighted rate of returns.  You can learn more about the money weighted rate of returns here: http://www.wikinvest.com/wiki/Money-weighted_return First Steps- Calculating IRR in R We will start with calculating the IRR in standalone/desktop R.  In our second post, we will show how to take this desktop R function, deploy it to an Oracle Database, and make it work at real-world scale.  The first step we did was to get some sample data.  For a historical IRR calculation, you have a balances and cash flows.  In our case, the customer provided us with several accounts worth of sample data in Microsoft Excel.      The above figure shows part of the spreadsheet of sample data.  The data provides balances and cash flows for a sample account (BMV=beginning market value. FLOW=cash flow in/out of account. EMV=ending market value). Once we had the sample spreadsheet, the next step we did was to read the Excel data into R.  This is something that R does well.  R offers multiple ways to work with spreadsheet data.  For instance, one could save the spreadsheet as a .csv file.  In our case, the customer provided a spreadsheet file containing multiple sheets where each sheet provided data for a different sample account.  To handle this easily, we took advantage of the RODBC package which allowed us to read the Excel data sheet-by-sheet without having to create individual .csv files.  We wrote ourselves a little helper function called getsheet() around the RODBC package.  Then we loaded all of the sample accounts into a data.frame called SimpleMWRRData. Writing the IRR function At this point, it was time to write the money weighted rate of return (MWRR) function itself.  The definition of MWRR is easily found on the internet or if you are old school you can look in an investment performance text book.  In the customer proof, we based our calculations off the ones defined in the The Handbook of Investment Performance: A User’s Guide by David Spaulding since this is the reference book used by the customer.  (One of the nice things we found during the course of this proof-of-concept is that by using R to write our IRR functions we could easily incorporate the specific variations and business rules of the customer into the calculation.) The key thing with calculating IRR is the need to solve a complex equation with a numerical approximation technique.  For IRR, you need to find the value of the rate of return (r) that sets the Net Present Value of all the flows in and out of the account to zero.  With R, we solve this by defining our NPV function: where bmv is the beginning market value, cf is a vector of cash flows, t is a vector of time (relative to the beginning), emv is the ending market value, and tend is the ending time. Since solving for r is a one-dimensional optimization problem, we decided to take advantage of R’s optimize method (http://stat.ethz.ch/R-manual/R-patched/library/stats/html/optimize.html). The optimize method can be used to find a minimum or maximum; to find the value of r where our npv function is closest to zero, we wrapped our npv function inside the abs function and asked optimize to find the minimum.  Here is an example of using optimize: where low and high are scalars that indicate the range to search for an answer.   To test this out, we need to set values for bmv, cf, t, emv, tend, low, and high.  We will set low and high to some reasonable defaults. For example, this account had a negative 2.2% money weighted rate of return. Enhancing and Packaging the IRR function With numerical approximation methods like optimize, sometimes you will not be able to find an answer with your initial set of inputs.  To account for this, our approach was to first try to find an answer for r within a narrow range, then if we did not find an answer, try calling optimize() again with a broader range.  See the R help page on optimize()  for more details about the search range and its algorithm. At this point, we can now write a simplified version of our MWRR function.  (Our real-world version is  more sophisticated in that it calculates rate of returns for 5 different time periods [since inception, last quarter, year-to-date, last year, year before last year] in a single invocation.  In our actual customer proof, we also defined time-weighted rate of return calculations.  The beauty of R is that it was very easy to add these enhancements and additional calculations to our IRR package.)To simplify code deployment, we then created a new package of our IRR functions and sample data.  For this blog post, we only need to include our SimpleMWRR function and our SimpleMWRRData sample data.  We created the shell of the package by calling: To turn this package skeleton into something usable, at a minimum you need to edit the SimpleMWRR.Rd and SimpleMWRRData.Rd files in the \man subdirectory.  In those files, you need to at least provide a value for the “title” section. Once that is done, you can change directory to the IRR directory and type at the command-line: The myIRR package for this blog post (which has both SimpleMWRR source and SimpleMWRRData sample data) is downloadable from here: myIRR package Testing the myIRR package Here is an example of testing our IRR function once it was converted to an installable package: Calculating IRR for All the Accounts So far, we have shown how to calculate IRR for a single account.  The real-world issue is how do you calculate IRR for all of the accounts?This is the kind of situation where we can leverage the “Split-Apply-Combine” approach (see http://www.cscs.umich.edu/~crshalizi/weblog/815.html).  Given that our sample data can fit in memory, one easy approach is to use R’s “by” function.  (Other approaches to Split-Apply-Combine such as plyr can also be used.  See http://4dpiecharts.com/2011/12/16/a-quick-primer-on-split-apply-combine-problems/). Here is an example showing the use of “by” to calculate the money weighted rate of return for each account in our sample data set.  Recap and Next Steps At this point, you’ve seen the power of R being used to calculate IRR.  There were several good things: R could easily work with the spreadsheets of sample data we were given R’s optimize() function provided a nice way to solve for IRR- it was both fast and allowed us to avoid having to code our own iterative approximation algorithm R was a convenient language to express the customer-specific variations, business-rules, and exceptions that often occur in real-world calculations- these could be easily added to our IRR functions The Split-Apply-Combine technique can be used to perform calculations of IRR for multiple accounts at once. However, there are several challenges yet to be conquered at this point in our story: The actual data that needs to be used lives in a database, not in a spreadsheet The actual data is much, much bigger- too big to fit into the normal R memory space and too big to want to move across the network The overall process needs to run fast- much faster than a single processor The actual data needs to be kept secured- another reason to not want to move it from the database and across the network And the process of calculating the IRR needs to be integrated together with other database ETL activities, so that IRR’s can be calculated as part of the data warehouse refresh processes In our next blog post in this series, we will show you how Oracle R Enterprise solved these challenges.

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• Partner Webcast – Oracle Exadata X3 Database In-Memory Machine - Next-Generation Technologies Update - 20 Dec 2012

  - by Thanos

  Oracle’s next-generation database machine, Oracle Exadata X3, combines massive memory and low-cost disks to deliver even faster performance and greater storage capabilities at the lowest cost, making it the ideal database platform for the varied and unpredictable workloads of cloud computing. Oracle Exadata is available in multiple configurations including a low-cost eighth-rack configuration, so you can start small and grow at your own pace. We have also introduced new migration services designed to streamline implementation thereby saving you time and money. If your IT department is expected to deliver business value—or even drive business growth—then you’ll want to join us for a live Webcast discussing how the new Oracle Exadata X3 can help you transform data management.  Agenda: Oracle Exadata Evolution Oracle Exadata X3 Database In-Memory Machine Hardware Update Software Update Exadata Unique Next Generation Technologies Getting on board Oracle Exadata Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, December 20th, 10am CET (9am GMT) Duration: 1 hour Register Now! For any questions please contact us at [email protected] Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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• Materialized View vs POJO View based on Objects representing Oracle tables

  - by Zack Macomber

  I have about 12 Oracle tables that represent data that's being integrated from an external system into my web application. This data is going to be used in an informational and comparative manner for the clients using my web application. On one particular page of my web application, I need to combine data from 3 - 5 Oracle tables for display as an HTML table on the page. We are NOT currently using a framework (Apache Struts for instance) and we're not in a position to move this Java web application into one at this moment (I'm trying to get us there...). I am certainly not an architect, but I see one of two ways that I can effectively build this page (I know there are other ways, but these seem like they would be good ones...): 1. Create an Oracle Materialized View that represents what the HTML table should look like and then create a POJO based on the View that I can then integrate into my JSP. 2. Create POJOs that represent the Oracle tables themselves and then create another POJO that is the View used for the HTML table and then integrate that POJO into my JSP. To me, it seems the Materialized View would possibly offer quicker results which is always what we strive for in web applications. But, if I just create 12 POJOs that represent the Oracle tables and then build POJO Views off of those, I have the advantage of keeping all the code in one place for this and possibility for creating any number of different views and reusable components in my web application. Any thoughts on which one might be the better route? Or, maybe you know of an even better one?

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• Tech Cast Live - Java and Oracle, One Year Later - February 15th 10AM PST

  - by Cassandra Clark

  Join us for a special live conversation with Ajay Patel, Vice President of Product Development for Application Grid Products and Justin Kestelyn, Director of the Oracle Technology Network. Justin and Ajay will discuss the changes that have come to Java and Oracle since the Sun acquisition, just over a year ago. This live broadcast conversation will include discussion on: - Highlights, challenges and what we learned over the past year - The Future of Java and its importance to Oracle and the community - Oracle's Application Grid product portfolio today Watch Live Event February 15th Watch Archived TechCast Lives You will also have the chance to submit questions to the speakers live on the show, for real-time feedback by using #techcastlive. If your question is read on air we will send you a Free I am the Future of Java t-shirt* *Promotion Details After you have submitted your question and it is read on the live TechCast held February 15th your shirt should arrive in two to four weeks while supplies last. No purchase, payments, or fees are required to receive the gift. Limit one thank you gift per person, and the offer is available only while supplies last. Oracle reserves the right to modify or terminate this offer at any time, for any reason. This offer is not available to Oracle employees or residents of countries subject to U.S. embargo (including Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria). Due to Federal Government regulations, this offer is not available to Federal Government customers. Those residing in India or Brazil will be given a substitute gift as we can not ship t-shirts to your country. You are responsible for complying with your employer's policies regarding acceptance of promotional items, and for government laws, regulations and agency policies, if you are a government employee you will not be able to participate. Must be 18 years of age or older. Void where prohibited. Neither Oracle nor any third party assisting Oracle with this offer is responsible for any problems, errors, delays, or technical malfunction related to or impacting this offer. Oracle respects your right to privacy and your information will not be distributed or used for any other purpose. For more information on Oracle's privacy policy, please review our http://www.oracle.com/html/privacy-policy.html. If you have any questions, please contact us at [email protected].

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• test

  - by ???02

  ?????????EC????????????????????????????????????????????????????????Oracle Coherence??????????????????????????????????DB???·????????????????????　????EC?????????????????????????Oracle Coherence????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????·?????????????1??????????????????????????????????????????????????????????????????????????????????????????????????????????????　??????Oracle Coherence??????????·????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence????????“???”????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????Oracle Coherence???????????????????????????　?????????????????A????1????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????1????????????????????????????????????????????????????????　?????????????????????????·???????·???????Oracle Coherence???????????????????????????????????????????????????????????????????????????????????????1?????????Oracle Coherence????????????10??1??????????????????????????????????????????????????????????????????????????????　B?????????????·????????????????????????????????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????　????????????????????????????????????????????????????????????????????IA??????????????????????????????????????????Oracle Coherence?????????????????????????????????????　???????????????????Oracle Coherence????????????????????????????????????????????????????????????2??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????　C???????·????????????Oracle Coherence???????????????????????????????????????????????????????????????????????????????·???????????????????????????10??1??????????????????????????????????????????????????????????????????????????????????????·???????????????????????????　????????D?????????????????????????????EC????????????????????????????????????????????????????????????????????????????????????EC?????????????????????????????????Oracle Coherence?????????Java????????·??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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• Problem installing Oracle 10g Express edition

  - by abhi

  I have installed Oracle 10g Express edition in Ubuntu 10.10 and it doesn't show or ask to give my password during installation. When I click on "start database" it gave the warning "Operation failed, abhi is not a member of 'dba' group." and when clink on "Run SQL command line" it shows /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/bin/nls_lang.sh: 114: [[: not found When I click on "GOTO Database home page", it opens Mozilla's "Ubuntu Google search page". Can anyone help me get my Oracle to work or tell me how to remove that because it is also not getting removed. I tried all the commands that are given as suggestions by Ubuntu. Please help me because I don't want to format my Ubuntu.

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• Oracle GoldenGate 11g Certified Implementation Beta Exam Available

  - by Irem Radzik

  We have great news for Oracle Data Integration partners:  Oracle GoldenGate 11g Certified Implementation Beta Exam is now available.  The Oracle GoldenGate 11g Certified Implementation Exam Essentials (1Z1-481) exam is designed for individuals who possess a strong foundation and expertise in selling and implementing Oracle Data Integration 11g solutions. This certification covers topics such as: Oracle GoldenGate 11g Overview Architecture Overview,  Configuring Oracle GoldenGate Parameters, Mapping and Transformation Overview,  Configuration Options,  Managing and Monitoring Oracle GoldenGate 11g.  This certification helps OPN members differentiate themselves in the marketplace through proven in-depth expertise and helps their partner company qualify for the Oracle Data Integration 11g Specialization Criteria. We recommend up-to-date training and field experience. OPN members earning this certification will be recognized as OPN Certified Specialists. Request a discounted beta voucher today using the OPN Beta Certified Specialist Exam  Voucher Request Form.  You can take the exam now at a near-by Pearson VUE testing center.

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• Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

  - by Richard Lefebvre

  Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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• Drive Innovation from Data with Oracle Business Analytics

  - by Mike.Hallett(at)Oracle-BI&EPM

  Oracle is doing a big marketing push on the transformational value of Business Analytics to our customers, and we hope you as partners can get excited, involved and more business from this campaign.  Work with your local in-country BI business development manager and your partner channel manager: if you want to contribute and are struggling to make contact, then let me know ([email protected]) and I will facilitate introductions. Oracle Day Business Analytics Track Invite your customers to register for their local Oracle Day to get the latest news from OpenWorld and learn about Oracle's Big Data strategy and solution. There is a dedicated Business Analytics track. Business Analytics Facebook Hub Encourage your customers to "Like" the Business Analytics Facebook Page @ www.facebook.com/OracleBusinessAnalytics so they can receive useful and interesting information on their Facebook wall.

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• Oracle's Sun Blade modular systems: Can they give VBlock a run for their money?

  - by llaszews

  Check out these new hardware and software integrated solutions from Oracle Sun (they are not Exa* machines): http://www.oracle.com/us/products/servers-storage/servers/blades/index.html They offer a number of solutions not offered by VBlock: Oracle DB, Oracle WebLogic, OS and end to end management. Be interesting to see how much adoption these machines get given the long time VBlock has been around and the Exa* focused strategy at Oracle.

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• Oracle Enterprise Manager Cloud Control 12c: Die Verwendung von Gruppen

  - by Ralf Durben (DBA Community)

  Mit Oracle Enterprise Manager Cloud Control 12c können Sie eine Vielzahl von Zielsystemen verwalten, sowohl was die Vielfältigkeit als auch die pure Anzahl betrifft. Eine große Anzahl von Zielsystemen wirft die Frage auf, wie diese Menge effizient verwaltet werden kann. Dazu gehören die Kontrolle des Zugriffs, die möglichst automatische Einstellung des Monitorings und die Bildung von benutzerorientieren Sichten. Zu diesem Zweck gibt es das Konzept der Gruppen, in denen Zielsysteme (Targets) zusammengefasst werden können. In Oracle Enterprise Manager Cloud Control 12c gibt es drei verschiedene Typen von Gruppen, die im aktuellen Tipp erklärt und voneinander abgegrenzt werden.

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• Oracle's Business Analytics Strategy Webcast

  - by Rob Reynolds

  Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every one of your decision-makers—so that they can see more, think smarter, and act faster. Learn about the latest developments in business intelligence technology and applications, advanced analytics, performance management applications, and engineered systems. You’ll find out how you can harness the exploding volumes of data being generated inside your organization—and beyond the firewall—to: Deliver real-time intelligence to your mobile workforce globally Forecast and plan at the speed of business Accelerate your financial close and reporting process Discover how Oracle business analytics can change the way you do business. Register today for this on demand event.

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• Developer Day - Hands-on Oracle 11g Applications Developmen

  - by [email protected]

  Developer Day - Hands-on Oracle 11g Applications DevelopmentSpend a day with us learning the key tools, frameworks, techniques, and best practices for building database-backed applications. Gain hands-on experience developing database-backed applications with innovative and performance-enhancing methods. Meet, learn from, and network with Oracle database application development experts and your peers. Get a chance to win a Flip video camera and Oracle prizes, and enjoy post-event benefits such as advanced lab content downloads.Bring your own laptop (Windows, Linux, or Mac with minimum 2Gb RAM) and take away scripts, labs, and applications*.Space is limited. "Register Now"  for this FREE event. Don't miss your exclusive opportunity to meet with Oracle application development & database experts, win Oracle Trainings, and discuss today's most vital application development topics.Information how to register soon.

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• NEW: Oracle Certification Exam Preparation Seminars

  - by Harold Green

  Hi Everyone, I am really excited about a new offering that we are announcing this week - Oracle Certification Exam Preparation Seminars. These are something that will make a big difference for many of you in your efforts to become certified and move your career forward. They are also something that have previously only been available (but very popular) to the limited number of customers who have attended our annual conferences in San Francisco (Oracle OpenWorld and JavaOne). These are the first in a series of offerings that we are releasing over the next few months. So for those of you either preparing or considering Oracle certification - keep watching here on the blog, Facebook, Twitter and the Oracle Certification website for additional announcements related to our most popular certification areas. Details of the new Exam Preparation Seminars are found below: NEW: ORACLE CERTIFICATION EXAM PREPARATION SEMINARS Becoming Oracle certified is a great way to build your career, gain additional credibility and improve your earning power. We know that the decision to become certified is not trivial. Our surveys indicate that people consider their time investment a critical factor in their decision to become certified. Your time is important. In order to help candidates maximize the efficiency of their study time we are releasing a new series of video-based seminars called Exam Preparation Seminars. These seminars are patterned after the extremely popular Exam Cram sessions that until now have only been available at our annual customer conferences (Oracle Open World and JavaOne). Beginning today they are now available to anyone, anywhere as a part of this Exam Prep Seminar series. Features: Fast-paced objective by objective review of the exam topics - led by top Oracle University instructors 24/7 access through Oracle University's training on demand platform. Ability to re-watch all or part of the the seminar. All the conveniences of video-based training: start, stop, fast-forward, skip, rewind, review. Tips that will help you better understand what you need to know to pass the exam. The Exam Preparation Seminars are meant to help anyone with a working knowledge of the technology get that extra boost to help them finalize their preparation, and will help anyone who wants a better understanding of the the depth and breadth of the exam topics and objectives. Benefits: Save time by understanding what you should study. Makes you efficient because you will understand the breadth and depth of each of the exam topics. Helps you create a better, more efficient study plan. Improves your confidence in your skills and ability to pass the certification exam. Exam Preparation Seminars are available individually, or in convenient Value Packages (which include the Exam Preparation Seminar, and an exam voucher which includes one free-retake if you need it). Currently we are releasing two seminars - one for DBA SQL and one for DBA Administration I. Additional offerings are in process. Find out more: General WEB: Oracle Certification Exam Preparation Seminars VIDEO: Exam Preparation Seminars Promo (1:27) Oracle Database Administration I (11g, 10g) VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16) Oracle Database SQL VIDEO: Instructor Introduction (1:08) VIDEO: Sample Video (2:16)

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• Oracle Hosts Successful PeopleSoft Customer Advisory Board Meetings

  - by Mark.Hoernemann

  Last week, Oracle hosted the annual Customer Advisory Board meetings for various PeopleSoft applications, including the PeopleTools CAB.  The three day event at the Oracle headquarters brought together over 90 customers, with over 170 representatives taking part.  This was the largest CAB event PeopleSoft has had to date.  The focus of the event was to share our vision for PeopleSoft, and gain valuable input from our customer base on our direction and focus areas.  The customer feedback we received for the event was extremely positive, matching the sentiment on our side.  The information our CAB members provided was excellent; it will help ensure that we focus on the areas that matter most to our customers.   I’d like to thank all the customers that took the time out of their schedules to hear where we’re looking to go in the future, and provide guidance on how we can best assist our customer base on remaining successful in the marketplace.

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• Product Support Webcast for Existing Customers: Security Scenarios with Oracle WebCenter Content

  - by John Klinke

  Learn how user authentication and authorization is now implemented in Oracle WebCenter Content by attending this 1-hour Advisor Webcast "Security Scenarios with WebCenter Content" on September 27, 2012 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) This 1-hour session is recommended for technical and functional users of Oracle WebCenter Content. In this session, we will explain how user authentication and authorization is implemented in WebCenter Content 11g as well as ways that single sign-on (SSO) can be used. Topics will include: - How authentication and authorization was handled in previous WebCenter Content Server versions - The WebLogic Server mechanisms now used to provide user access and content security - Dealing with external and internal users - Overview of the WebLogic Server LDAP provider configuration - How to differentiate Roles and Accounts - WebCenter Content credential mapping - Single Sign-on (SSO) - SAML and Kerberos Register now at http://bit.ly/PH7zDj

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• Oracle JDeveloper 11gR2 Cookbook book review

  - by Chris Muir

  I recently received a free copy of Oracle JDeveloper 11gR2 Cookbook published by Packt Publishing for review. Readers of technical cookbooks would know this genre of text includes problems that developers will hit and the prescribed solutions, in this case for Oracle's Application Development Framework (ADF).  Books like this excel themselves on excellent coverage, a logical progress of solutions through out the book, and providing a readable narrative around the numerous steps and code. This book progresses well through ADF application assembly, ADF Business Components, the view layer, security, deployment and tuning.  Each recipe had a clear introduction and I especially enjoyed the "There's more" follow up sections for some recipes that leads the reader onto related ideas and issues the reader really needs to be aware of. Also worthy of comment having worked with ADF for over 5 years, there certainly was recipes and solutions I hadn't encountered before, this book gets bonus points for that. As a reviewer what negatives can I give this text? The book has cast it's net too wide by trying to cover "everything from design and construction, to deployment, testing, debugging and optimization."  ADF is such a large and sophistication technology, this book with 100 recipes barely scrapes the surface.  Don't expect all your ADF problems to be solved here. In turn there is inconsistency in the level of problems and solutions.  I felt at the beginning the book was pitching itself at advanced problems to solve (that's great for me), but then it introduces topics like building a static View Object or train.  These topics in my opinion are fairly simple and are covered by the Oracle documentation just as well, they shouldn't have been included here.  In conclusion, ADF beginners will find this book worthwhile as it will open your eyes to the wider problems and solutions required for ADF, and experts for just the fact they can point junior programmers at the book for certain problems and say "get on with it". Is there scope for more ADF tombs like this?  Yes!  I'd love to see a cookbook specializing on ADF Business Components (hint hint to budding authors).

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