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• 5 Step Procedure for Android Deployment with NetBeans IDE

  - by Geertjan

  I'm finding that it's so simple to deploy apps to Android that I'm not needing to use the Android emulator at all, haven't been able to figure out how it works anyway (big blinky screen pops up that I don't know what to do with). I just simply deploy the app straight to Android, try it out there, and then uninstall it, if needed. The whole process (only step 4 and 5 below need to be done for each deployment iteration, after you've done steps 1, 2, and 3 once to set up the deployment environment), takes a few seconds. Here's what I do: On Android, go to Settings | Applications. Check "Unknown sources". In "Development", check "USB debugging". Connect Android to your computer via a USB cable. Start up NetBeans IDE, with NBAndroid installed, as described yesterday. and create your "Hello World" app. Right-click the project in the IDE and choose "Export Signed Android Package". Create a new keystore, or choose an existing one, via the wizard that appears. At the end of the wizard (would be nice if NBAndroid would let you set up a keystore once and then reuse it for all your projects, without needing to work through the whole wizard step by step each time), you'll have a new release APK file (Android deployment archive) in the project's 'bin' folder, which you can see in the Files window. Go to the command line (would be nice if NBAndroid were to support adb, would mean I wouldn't need the command line at all), browse to the location of the APK file above. Type "adb install helloworld-release.apk" or whatever the APK file is called. You should see a "Success" message in the command line. Now the application is installed. On your Android, go to "Applications", and there you'll see your brand new app. Then try it out there and delete it if you're not happy with it. After you've made a change in your app, simply repeat step 4 and 5, i.e., create a new APK and install it via adb. Step 4 and 5 take a couple of seconds. And, given that it's all so simple, I don't see the value of the Android emulator, at all.

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• How to explain bad software to non-technical people?

  - by mtutty

  In discussing software development with non-technical people (customers, business owners, project sponsors, etc.), I often resort to analogies and metaphors. It's relatively easy and effective to use a "house" or other metaphor for describing the size and complexity of new development. However, we often inherit someone else's code or data, and this approach doesn't seem to hold up as well when trying to explain why we're gutting something that already seems to work. Of course we can point to cycle time and cost to be saved in the future but this generally means nothing to business folks. I know doctors can say "just take this pill," but I'm not sure that software devs have the same authority. Ideas? EDIT: Let me add a bit to the discussion. The specific project I'm talking about has customers that don't realize (or care) about specific aspects of the system we're retiring (i.e., they think it was just fine): The system would save a NEW RECORD every time someone updated a field The system contained tables for reference data. These tables had new records added every day, even though they were duplicates of previous records. And there was no way to tie the reference data used for a particular case at the time it was closed. This is like 99% of the data in the old system. The field NAMES also have spaces, apostrophes and other inappropriate characters in them, making everything harder to work with. In addition to the incredible amount of duplicate data, they have around 1000 XLS files with data they want added to the system. Previously, they would do a spreadsheet for each case in the database, IN ADDITION TO what they typed into the database. Getting rid of this old, unneeded information and piping in the XLS data comprises about 80% of the total project effort, and was not something we could accurately predict. I'm trying to find a concrete way to describe how bad this thing was, mostly so that the customer will understand why the migration process has been so time-consuming. The actual coding was done pretty quickly and the new system works fine, but without the old data they won't be happy. Sorry to get into the weeds, but most of the answers I've seen so far are pretty basic scope/schedule/cost things. I've been doing this for 15 years, so this really is more of a reflective, philosophical question - but without some of the details it can be difficult to really appreciate the awful beauty of this problem.

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• Enterprise with eyes on NoSQL

  - by thegreeneman

  Since joining Oracle a few months back, I have had the fortune of being able to interact with a number of large enterprise organizations and discuss their current state of adoption for NoSQL database technology.   It is worth noting that a large percentage of these organizations do have some NoSQL use and have been steadily increasing their understanding of its applicability for certain data management workloads.   Thru those discussions I’ve learned that it seems one of the biggest issues confronting enterprise adoption of NoSQL databases is the lack of standards for access, administration and monitoring.    This was not so much of an issue with the early adopters of NoSQL technology because they employed a highly DevOps centric approach to application deployment leaving a select few highly qualified developers with the task of managing the production of the system that they designed and implemented. However, as NoSQL technology moves out of the startup and into the hands of larger corporate entities, developers with a broad skill set that are capable of both development and I.T. type production management are in short supply and quickly get moved on to do new projects, often moving to different roles within the company.  This difference in the way smaller more agile startups operate as compared to more established companies is revealing a gap in the NoSQL technology segment that needs to get addressed.    This is one of places that a company such as Oracle has a leg up in the NoSQL Database front.  A combination of having gone thru a past database maturization process,  combined with a vast set of corporate relationships that have grown hand in hand to solve these types of issues, Oracle is in a great place to lead the way in closing the requirements gap for NoSQL technology.  Oracle's understanding of the needs specific to mature organizations have already made their way into the Oracle’s NoSQL Database offering with features such as:  One click cluster deployment with visual topology planning,  standards based monitoring protocols such as SNMP, support for data access for reporting via standard SQL  and integration with emerging standards for data access such as MapReduce.  Given the exciting developments we’re driving in the Oracle NoSQL Database group, I will have a lot more to say about this topic as we move into the second half of the year.

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• A little gem from MPN&ndash;FREE online course on Architectural Guidance for Migrating Applications to Windows Azure Platform

  - by Eric Nelson

  I know a lot of technical people who work in partners (ISVs, System Integrators etc). I know that virtually none of them would think of going to the Microsoft Partner Network (MPN) learning portal to find some deep and high quality technical content. Instead they would head to MSDN, Channel 9, msdev.com etc. I am one of those people :-) Hence imagine my surprise when i stumbled upon this little gem Architectural Guidance for Migrating Applications to Windows Azure Platform (your company and hence your live id need to be a member of MPN – which is free to join). This is first class stuff – and represents about 4 hours which is really 8 if you stop and ponder :) Course Structure The course is divided into eight modules.  Each module explores a different factor that needs to be considered as part of the migration process. Module 1:  Introduction:  This section provides an introduction to the training course, highlighting the values of the Windows Azure Platform for developers. Module 2:  Dynamic Environment: This section goes into detail about the dynamic environment of the Windows Azure Platform. This session will explain the difference between current development states and the Windows Azure Platform environment, detail the functions of roles, and highlight development considerations to be aware of when working with the Windows Azure Platform. Module 3:  Local State: This session details the local state of the Windows Azure Platform. This section details the different types of storage within the Windows Azure Platform (Blobs, Tables, Queues, and SQL Azure). The training will provide technical guidance on local storage usage, how to write to blobs, how to effectively use table storage, and other authorization methods. Module 4:  Latency and Timeouts: This session goes into detail explaining the considerations surrounding latency, timeouts and how to assess an IT portfolio. Module 5:  Transactions and Bandwidth: This session details the performance metrics surrounding transactions and bandwidth in the Windows Azure Platform environment. This session will detail the transactions and bandwidth costs involved with the Windows Azure Platform and mitigation techniques that can be used to properly manage those costs. Module 6:  Authentication and Authorization: This session details authentication and authorization protocols within the Windows Azure Platform. This session will detail information around web methods of authorization, web identification, Access Control Benefits, and a walkthrough of the Windows Identify Foundation. Module 7:  Data Sensitivity: This session details data considerations that users and developers will experience when placing data into the cloud. This section of the training highlights these concerns, and details the strategies that developers can take to increase the security of their data in the cloud. Module 8:  Summary Provides an overall review of the course.

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• Creating a Yes/No MessageBox in a NuGet install/uninstall script

  - by ParadigmShift

  Sometimes getting a little feedback during the install/uninstall process of a NuGet package could be really useful. Instead of accounting for all possible ways to install your NuGet package for every user, you can simplify the installation by clarifying with the user what they want. This example shows how to generate a windows yes/no message box to get input from the user in the PowerShell install or uninstall script. We’ll use the prompt on the uninstall to confirm if the user wants to delete a custom setting that the initial install placed in their configuration.  Obviously you could use the prompt in any way you want. The objects of the message box are generated similar to the controls in the code behind of a WinForm. At the beginning of your script enter this: param($installPath, $toolsPath, $package, $project)   # Set up path variables $solutionDir = Get-SolutionDir $projectName = (Get-Project).ProjectName $projectPath = Join-Path $solutionDir $projectName   ################################################################################################ # WinForm generation for prompt ################################################################################################ function Ask-Delete-Custom-Settings { [void][reflection.assembly]::loadwithpartialname("System.Windows.Forms") [Void][reflection.assembly]::loadwithpartialname("System.Drawing")   $title = "Package Uninstall" $message = "Delete the customized settings?" #Create form and controls $form1 = New-Object System.Windows.Forms.Form $label1 = New-Object System.Windows.Forms.Label $btnYes = New-Object System.Windows.Forms.Button $btnNo = New-Object System.Windows.Forms.Button   #Set properties of controls and form ############ # label1 # ############ $label1.Location = New-Object System.Drawing.Point(12,9) $label1.Name = "label1" $label1.Size = New-Object System.Drawing.Size(254,17) $label1.TabIndex = 0 $label1.Text = $message   ############# # btnYes # ############# $btnYes.Location = New-Object System.Drawing.Point(156,45) $btnYes.Name = "btnYes" $btnYes.Size = New-Object System.Drawing.Size(48,25) $btnYes.TabIndex = 1 $btnYes.Text = "Yes"   ########### # btnNo # ########### $btnNo.Location = New-Object System.Drawing.Point(210,45) $btnNo.Name = "btnNo" $btnNo.Size = New-Object System.Drawing.Size(48,25) $btnNo.TabIndex = 2 $btnNo.Text = "No"   ########### # form1 # ########### $form1.ClientSize = New-Object System.Drawing.Size(281,86) $form1.Controls.Add($label1) $form1.Controls.Add($btnYes) $form1.Controls.Add($btnNo) $form1.Name = "Form1" $form1.Text = $title #Event Handler $btnYes.add_Click({btnYes_Click}) $btnNo.add_Click({btnNo_Click}) return $form1.ShowDialog() } function btnYes_Click { #6 = Yes $form1.DialogResult = 6 } function btnNo_Click { #7 = No $form1.DialogResult = 7 } ################################################################################################ This has also wired up the click events to the form.  This is all it takes to create the message box. Now we have to actually use the message box and get the user’s response or this is all pointless.  We’ll then delete the section of the application/web configuration called <Custom.Settings> [xml] $configXmlContent = Get-Content $configFile   Write-Host "Please respond to the question in the Dialog Box." $dialogResult = Ask-Delete-Custom-Settings #6 = Yes #7 = No Write-Host "dialogResult = $dialogResult" if ($dialogResult.ToString() -eq "Yes") { Write-Host "Deleting customized settings" $customSettingsNode = $configXmlContent.configuration.Item("Custom.Settings") $configXmlContent.configuration.RemoveChild($customSettingsNode) $configXmlContent.Save($configFile) } if ($dialogResult.ToString() -eq "No") { Write-Host "Do not delete customized settings" } The part where I check if ($dialog.Result.ToString() –eq “Yes”) could just as easily check the value for either 6 or 7 (Yes or No).  I just personally decided I liked this way better.   Shahzad Qureshi is a Software Engineer and Consultant in Salt Lake City, Utah, USA His certifications include: Microsoft Certified System Engineer 3CX Certified Partner Global Information Assurance Certification – Secure Software Programmer – .NET He is the owner of Utah VoIP Store at http://www.utahvoipstore.com/ and SWS Development at http://www.swsdev.com/ and publishes windows apps under the name Blue Voice.

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• Why can't I install Microsoft Office 2007 in Ubuntu 11.04?

  - by DK new

  I am very new to Ubuntu and only just getting a hang of it, and my questions might sound stupid especially because I am a learner in terms of techie things as well. So because of the nature of work where everyone uses stupid Windows and Microsoft, I need to have access to MS Office 2007/2010 as documents with too many tables or images open all haywire in Libre Office (which has otherwise been great!). I have been reading up about installing MS Office through WINE/PlayonLinux, but have been unsuccessful so far. I downloaded a MS Office 2007 package from Pirate Bay, which I extracted into a folder. I tried numerous different ways to install through WINE and PlayonLinux, but will discuss the one which seems to be getting me somewhere. http://www.webupd8.org/2011/01/how-to-install-microsoft-office-2007-in.html ..... Initially, when I would click on the install button of MS Office, I get a message saying "The install location you selected does not have 1558MB free space. Free up space from the selected install location or choose a different install location". The install location in this case said "C:\Program Files\Microsoft Office", which confused me as I don't have drives named as C, Z etc. I went to configure WINE and under the drives tab, created a drive named A with the path location /media/cd025f16-433b-4a90-abb6-bb7a025d0450/. Also the space thing is confusing as I have at least 450GB of unused space on my computer. anyways, when I selected the A drive for installation, the installation starts, but soon I get the following error message, "Office cannot find Office.en-us\OfficeLR.Cab. Browse to a valid installation source" .... The part saying "OfficeLR.Cab" have said different things after the Office bit every time I have made an attempt. When I select the Office.en-us sub-folder or any other folder within the folder where MS Office 2007 is saved, it says "invalid source"! I have been trying to get this sorted since 15hrs now (addictive!) and have learnt loads of things in the process, but have not managed to crack it. It might be something stupidly simple I am not aware off that is stopping it. I would really appreciate some help! Thanks a lot.. Also I am still getting used to the language, so might have many questions Also I am using Ubuntu 11.04 (tag 11.04). Also I think I don't have windows -- when my friend installed Ubuntu on my new laptop which had Windows 7, he was trying to keep windows in a separate partition, but something happened and windows was not there! Looking forward to some support! Again thanks a lot

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• Specifying and applying broad changes to a program

  - by Victor Nicollet

  How do you handle incomplete feature requests, when the ones asking for the feature cannot possibly write a complete request? Consider an imaginary situation. You are a tech lead working on a piece of software that revolves around managing profiles (maybe they're contacts in a CRM-type application, or employees in an HR application), with many operations being directly or indirectly performed on those profiles — edit fields, add comments, attach documents, send e-mail... The higher-ups decide that a lock functionality should be added whereby a profile can be locked to prevent anyone else from doing any operations on it until it's unlocked — this feature would be used by security agents to prevent anyone from touching a profile pending a security audit. Obviously, such a feature interacts with many other existing features related to profiles. For example: Can one add a comment to a locked profile? Can one see e-mails that were sent by the system to the owner of a locked profile? Can one see who recently edited a locked profile? If an e-mail was in the process of being sent when the lock happened, is the e-mail sending canceled, delayed or performed as if nothing happened? If I just changed a profile and click the "cancel" link on the confirmation, does the lock prevent the cancel or does it still go through? In all of these cases, how do I tell the user that a lock is in place? Depending on the software, there could be hundreds of such interactions, and each interaction requires a decision — is the lock going to apply and if it does, how will it be displayed to the user? And the higher-ups asking for the feature probably only see a small fraction of these, so you will probably have a lot of questions coming up while you are working on the feature. How would you and your team handle this? Would you expect the higher-ups to come up with a complete description of all cases where the lock should apply (and how), and treat all other cases as if the lock did not exist? Would you try to determine all potential interactions based on existing specifications and code, list them and ask the higher-ups to make a decision on all those where the decision is not obvious? Would you just start working and ask questions as they come up? Would you try to change their minds and settle on a more easily described feature with similar effects? The information about existing features is, as I understand it, in the code — how do you bridge the gap between the decision-makers and that information they cannot access?

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• RadioButtons and Lambda Expressions

  - by MightyZot

  Radio buttons operate in groups. They are used to present mutually exclusive lists of options. Since I started programming in Windows 20 years ago, I have always been frustrated about how they are implemented. To make them operate as a group, you put your radio buttons in a group box. Conversely, to group radio buttons in HTML, you simply give them all the same name. Radio buttons with the same name or ID in HTML operate as one mutually exclusive group of options. In C#, all your radio buttons must have unique names and you use group boxes to group them. I’m in the process of converting some old code to C# and I’m tasked with creating a user control with groups of radio buttons on it. I started out writing the traditional switch…case statements to check the appropriate radio button based upon value, loops to uncheck them all, etc. Then it occurred to me that I could stick the radio buttons in a Dictionary or List and use Lambda expressions to make my code a lot more maintainable. So, here is what I ended up with: Here is a dictionary that contains my list of radio buttons and their values. I used their values as the keys, so that I can select them by value. Now, instead of using loops and switch…case statements to control the radio buttons, I use the lambda syntax and extension methods. Selecting a Radio Button by Value This code is inside of a property accessor, so “value” represents the value passed into the property accessor. The “First” extension method uses the delegate represented by the lambda expression to select the radio button (actually KeyValuePair) that represents the passed in value. Finally, the resulting checkbox is checked. Since the radio buttons are in the same group, they function as a group, the appropriate radio button is selected while the others are unselected. Reading the Value This is the get accessor for the property that returns the value of the checked radio button. Now, if you’re using binding, this code is likely not necessary; however, I didn’t want to use binding in this case, so I think this is a good alternative to the traditional loops and switch…case statements.

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• Does *every* project benefit from written specifications?

  - by nikie

  I know this is holy war territory, so please read the question to the end before answering. There are many cases where written specifications make a lot of sense. For example, if you're a contractor and you want to get paid, you need written specs. If you're working in a team with 20 persons, you need written specs. If you're writing a programming language compiler or interpreter (and it's not perl), you'll usually write a formal specification. I don't doubt that there are many more cases where written specifications are a really good idea. I just think that there are cases where there's so little benefit in written specs, that it doesn't outweigh the costs of writing and maintaining them. EDIT: The close votes say that "it is difficult to say what is asked here", so let me clarify: The usefulness of written, detailed specifications is often claimed like a dogma. (If you want examples, look at the comments.) But I don't see the use of them for the kind of development I'm doing. So what is asked here is: How would written specifications help me? Background information: I work for a small company that's developing vertical market software. If our product is easier to use and has better performance than the competition, it sells. If it's harder to use, even if it behaves 100% as the specification says, it doesn't sell. So there are no "external forces" for having written specs. The advantage would have to be somewhere in the development process. Now, I can see how frozen specifications would make a developer's life easier. But we'll never have frozen specs. If we see in the middle of development that feature X is not intuitive to use the way it's specified, then we can only choose between changing the specification or developing a product that won't sell. You'll probably ask by now: How do you know when you're done? Well, we're continually improving our product. The competition does the same. So (hopefully) we're never done. We keep improving the software, and when we reach a point when the benefits of the improvements we've added since the last release outweigh the costs of an update, we create a new release that is then tested, localized, documented and deployed. This also means that there's rarely any schedule pressure. Nobody has to do overtime to make a deadline. If the feature isn't done by the time we want to release the next version, it'll simply go into the next version. The next question might be: How do your developers know what they're supposed to implement? The answer is: They have a lot of domain knowledge. They know the customers business well enough, so a high-level description of the feature (or even just the problem that the customer needs solved) is enough to implement it. If it's not clear, the developer creates a few fake screens to get feedback from marketing/management or customers, but this is nowhere near the level of detail of actual specifications. This might be inefficient for larger teams, but for a small team with low turnover it works quite well. It has the additional benefit that the developer in question often comes up with a better solution than the person writing the specs might have. This question is already getting very long, but let me address one last point: Testing. Like I said in the beginning, if our software behaves 100% like the spec says, it still can be crap. In fact, if it's so unintuitive that you need a spec to know how to test it, it probably is crap. It makes sense to have fixed, written tests for some core functionality and for regression bugs, but again, this is nowhere near a full written spec of how the software should behave when. The main test is: hand the software to a user who doesn't know it yet and tell him to use the new feature X. If she can figure out how to use it and it works, it works.

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• Good, simple reasons for having multiple environments

  - by smp7d

  Throughout my career I had worked at companies that had a collection of different environments for different purposes. We always had more or less our desktop environment, a test environment, a QA environment, a staging environment and a production environment. This went for both servers/applications and any data sources we were using. When I started at my current company I found that 90% of the apps were either developed on a desktop environment against production data sources or developed directly on the production server depending on the platform. I wasn't fazed because I was hired in part to make changes to improve the way the development team functioned, which was clear from my interview process. We slowly started to turn the philosophy and pretty soon, most of the apps could be run in either a desktop, test or production environment. Not too long after that staging came around as well. Now most of our developers see the benefit of this methodology and defend it vigilantly. However, we have a number of legacy apps that never got migrated. We also have a number of legacy programmers who think of this as a waste of time. Unfortunately, we got lip service but never full buy-in from management. We got what we thought was a commitment to invest substantially in this about a year ago, but nothing materialized despite the considerable planning that we put into it. Now we are finding that we need more and more environments. We need help from the server/network administration teams for setup and we need participation from the business stakeholders to support the release cycle. We are at a place now where a project can function what I consider "normally" only if you have the right people on the project and the time to set up the proper environments. I'd love to present a complete argument, but management really has no time and interest in hearing me out until there is a critical issue. I can't really articulate the benefits simply as it always just seemed second nature to me. I was wondering if there are any good, simple, irrefutable reasons for the separation of environments that would get managers with no development experience to get behind this idea. Are there any good resources/literature on the topic?

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• EBusiness Maintenace Wizard

  - by cwarticki

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Seriously folks, you'd be amazed by the power and functionality of this tool.  If you're an EBus customer, you must use the Maintenance Wizard.  I know customers that have logged 2000+ SRs doing EBus upgrades the hard way and others that have use the Maintenance Wizard and have performed production upgrades on 7 global instances with only a handful of SRs.  You decide which is better. Oh, btw......it's part of your Premier Support investment. No additional cost necessary. -Chris Warticki The Maintenance Wizard is an E-Business Suite upgrade tool that can guide you through the code line upgrade process from 11.5.10.2 to 12.1.3 with an 11gR2 database. Additionally, it includes maintenance features for most releases of E-Business Suite applications. The Tool: * Presents step-by-step upgrade and maintenance processes * Enables validation of each step, tracks the completion of the steps, and maintains a log and status * Is a multi-user tool that enables the System Administrator to give different users assignments based on any combination of category, product family or task * Automatically installs many required patches * Provides project management utilities to record the time taken for each task, completion status and project reporting For More Information: * Review Note 215527.1 for additional information on the Maintenance Wizard * See Note 430732.1 to download the new Patch Sincerely, Oracle Proactive Support Center

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• RTS Game Style Application [closed]

  - by Daniel Wynand van Wyk

  My question may seem somewhat odd, but I hope that my specifications will clarify EXACTLY what it is that I am after. I need some help choosing the right tooling for a particular endeavour. My background is in desktop application development and large back-end systems. I have worked primarily on the Microsoft stack using C# and the .Net framework. My goal is to develop a 2D, RTS style, interactive office simulation. The simulation will model various office spaces, office equipment, employees and their interactions with one another. The idea is to abstract the concept of an office completely. Under the hood the application will do many things that are nothing like a game. This includes P2P networking, VPN tunnelling, streaming video, instant messaging, document collaboration, remote screen sharing, file-sharing, virus scanning, VOIP, document scanning, faxing, emailing, distributed computing, content management and much more! A somewhat similar thing has been attempted by IBM, where they created a virtual office in second life. If their attempt was a game, the game-play would be notably horrible, to say the least! The users/players will drive and control my application through the various objects modelled in the simulation. A single application capable of performing all of these various tasks would be a nightmare to navigate for even the most expert user. Using the concept of a game, I can easily separate functionality by assigning them to objects that relate 1-1 with their real world counter-parts. This can greatly simplify computing for novice users, with many added benefits in terms of visibility, transparency of process and centralized configuration. My hope is to make complex computing tasks accessible to all kinds of users and to greatly reduce the cognitive load associated with using the many different utilities and applications inside office settings. The complexity is therefore limited to the complexity of the space in which you find yourself. I want the application to target as many platforms as possible and run on computers that have no accelerated graphics capabilities. The simulation won't contain any of the fancy eye-candy you find in modern games, to the contrary, my "game" will purposefully be clean and simple. The closest thing I could imagine would be an old game like "Theme Hospital" or the first instalment of "The Sims". All the content will be pre-created and not user-generated like Second Life. New functionality will be added via a plugin system. Given my background and nature of my "game", I would like to spend most of my time writing code that does not have to do with the simulated office, as the "game" is really just a glorified application menu. I have done much reading about existing engines, frameworks and tools. I need the help of an experienced game developer who has tried and tested various products over the years who can guide me in the right direction given my very particular needs. I would appreciate any help I can get!

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• Is it appropriate to try to control the order of finalization?

  - by Strilanc

  I'm writing a class which is roughly analogous to a CancellationToken, except it has a third state for "never going to be cancelled". At the moment I'm trying to decide what to do if the 'source' of the token is garbage collected without ever being set. It seems that, intuitively, the source should transition the associated token to the 'never cancelled' state when it is about to be collected. However, this could trigger callbacks who were only kept alive by their linkage from the token. That means what those callbacks reference might now in the process of finalization. Calling them would be bad. In order to "fix" this, I wrote this class: public sealed class GCRoot { private static readonly GCRoot MainRoot = new GCRoot(); private GCRoot _next; private GCRoot _prev; private object _value; private GCRoot() { this._next = this._prev = this; } private GCRoot(GCRoot prev, object value) { this._value = value; this._prev = prev; this._next = prev._next; _prev._next = this; _next._prev = this; } public static GCRoot Root(object value) { return new GCRoot(MainRoot, value); } public void Unroot() { lock (MainRoot) { _next._prev = _prev; _prev._next = _next; this._next = this._prev = this; } } } intending to use it like this: Source() { ... _root = GCRoot.Root(callbacks); } void TransitionToNeverCancelled() { _root.Unlink(); ... } ~Source() { TransitionToNeverCancelled(); } but now I'm troubled. This seems to open the possibility for memory leaks, without actually fixing all cases of sources in limbo. Like, if a source is closed over in one of its own callbacks, then it is rooted by the callback root and so can never be collected. Presumably I should just let my sources be collected without a peep. Or maybe not? Is it ever appropriate to try to control the order of finalization, or is it a giant warning sign?

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• Desparately Need Help: After a mishap, a folder shows 0 files in it

  - by bobby

  I'm hoping some of you guys may be able to shed some light on this scenario: I had a odt document on which I was working from one of many files in a folder among many on an internal hard-drive. Some kind of glitch occured and the document crashed (this could have been some kind of power charge whilst another hard drive was being unmounted). As I looked into the folders surrounding the folder in which my odt document was stored, they start to show 0 files in them. I immediately switched off the PC and then re-started. Upon the re-start, the folders would show the 1,000s of files I've stored in them and then within 5 minutes, as I started to back them up, freeze, cut-off the process of transfer. When I tried to open anything on the internal hard-drive, be it an avi film, an mp3, a cbr or a word doc, they all showed blank or would work. Some folders had vastly less files showing. Eventually, things calmed down. I closed the PC, checked that the connections were in firmly, gave it a vacuum and restarted the PC. All the files eventually showed up and I started to back them up (which I'd brought a hard drive for anyway but been distracted and not done). All folders show except the one which contained the document I was working on at the time of the trouble. Strangely, it was one that should itself full on several occasions on restarts. It shows zero files now. Properties shows zero files and zero space taken by it. Yet when I drop a file into this folder by pasting it in, it disappears too. Opening the folder, there is nothing there. But if I paste that document again, the PC asks would I like to replace the existing file with the same name (that I can't see), when I click yes, the file appears. When I exit, the folder shows the 0 files in the folder. Going back into the folder, it has disappeared again. I'm hoping that someone can help give me tips to recover the files in the folder, it would be greatly, greatly appreciated. All other films, music, comics, documents show and are fine!

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• Is is possible to get a patch included in the current release? If so, how?

  - by Oli

  So a while back I reported a bug in Compiz's Place Window plugin. It's a fairly major regression for people affected by it: mainly those using Gnome-Fallback, judging by the reports. A patch surfaced a short time later. I created a PPA for testing and everybody involved so far is reporting the issues are fixed. It even fixes another bug. I've done testing with a standard Unity desktop and can say (for my testing) no adverse effects were visible. I want to get this pushed to Ubuntu right now for two main reasons: I'm selfish. I don't want to need to update my PPA every time a new version of Compiz is pushed to 12.04. I don't want Ubuntu users seeing their windows flying around because of a silly little bug. I want this patch pushed to Ubuntu's version of Compiz as soon as possible, so we can mark these bugs fixed and move on with our lives. Whose leg do I have to hump to get this pulled into Ubuntu right now? I don't maintain this project and it's an upstream thing but it's fairly integral to Ubuntu. I could go to Compiz but I imagine that if they accept the patch, it'll be months (at least a release) before it's anywhere near Ubuntu. And when I do find the right person, how can I make the process as slick as possible for them? I want them to see my request, go "Yup, that all looks great, done" and that be it. I don't want seventeen rounds of emails addressing aspects of the patch. More importantly, I don't want to waste their time either. And what do I have to provide them? My packaging skills are... lamentable. This was my first attempt at patching a package for redistribution so I've probably made every single packaging error known to man. Will they be happy with the original patch (so they can apply it themselves) or should I repackage things so the diff/changelog is a little cleaner (it took me a few goes and the versioning is all over the place). Note: This question is about Compiz but I'd prefer if answers could address other styles of package too so we have an authoritative and comprehensive thread of how to get things fixed.

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• Taking a Chomp out of a (Social Network) Product Hype

  - by kellsey.ruppel

  Andrew Kershaw, Senior Director Oracle Social Network Product Development, speaks about Oracle Social Network One of our competitors is being very aggressive with its own developed Social Network add-on, but there should be no doubt in the minds that the Oracle social capabilities available with Fusion CRM stack up well against it. Within the Oracle Cloud, we have announced a product called Oracle Social Network. That technology is pre-integrated into Fusion Applications, enabling your customer to build a collaborative and social enterprise (without all the noise!). Oracle Social Network is designed together with our Fusion Applications. It is very conveniently pre-integrated with CRM, HCM, Financials, Projects, Supply Chain, and the Fusion family. But what's even better is that the individual teams can take a considered approach to what they are trying to achieve within the collaboration process and the outcome they are trying to enable. Then they can utilize the network and collaboration tools to support that result. And there's more! The Fusion teams can design social interactions that bridge across and outside their individual product lines because we have more than just a product line and they know they have the social network to connect them. I know we have a superior product, but it is our ability to understand and execute across the enterprise that will enable us to deliver a much more robust and capable platform in the short term than our competitor can. We have built a product specifically designed for enterprise social collaboration which is not the same for the competition. We have delivered a much more effective solution - one in which individuals can easily collaborate to get results, while being confident that they know who has access to their information. Our platform has been pre-built to cross the company boundaries and enable our customers to collaborate, not just with their customers, but with their partners and suppliers as well. So Fusion addresses the combination of the enterprise application suite with enterprise collaboration and social networking. Oracle Social Network already has a feature function advantage over our competitor's tool providing a real added value to the employees. Plus Oracle has the ability to execute in a broad enterprise and cross-enterprise way that our competitors cannot. We have the power of a tool that provides the core social fabric across all of the applications, as well as supporting enterprise collaboration. That allows us to provide intelligent business insight, connections, and recommendations that our competitor simply can't. From our competitors, customers get integration for Sales; they get integration for Service, but then they have to integrate every other enterprise asset that they have by themselves. With Oracle, we are doing the integration. Fusion Applications will be pre-integrated, and over time, all of the applications in the business suite, including our Applications Unlimited and specialist industry applications, will connect to the Oracle Social Network. I'm confident these capabilities make Oracle Social Network the only collaboration platform on which to deliver the social enterprise.

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• New RUP Patch for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM)

  - by LuciaC

  Just released - the 12.1.3 Rollup (RUP) Patch 17525552:R12.PRC_PF.B for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM). Who should apply this patch? Anyone that is on Release 12.1.3 and is using  iSupplier Portal, Sourcing or Supplier Lifecycle Management (SLM) functionality. The following areas have had major fixes: Prospective Supplier Guided Navigation: The train-navigation is introduced for prospective supplier registration so that prospective suppliers can see all steps needed to successfully register themselves. Supplier Registration Workflow Enhancement: With this release, provided the Approval Management Engine (AME) action required notifications for supplier approval, so that all workflow related features can be enabled. Vacation rules can be set, approvals can be forwarded and more information can be requested through the notification itself.  Additionally AME parallel Approval support for Supplier Registration approvals has been added. Reinstate Supplier Request: Allow buyer to reopen/reinstate the rejected supplier. Supplier is able to access their previously rejected registration again and make changes and resubmit request. Contact Address Association: The prospective supplier is allowed to associate addresses with contacts (including Primary) during the prospective supplier registration process. Primary Contact Enhancement: The prospective supplier can be registered without creating a user account for the primary contact. Mandatory Attributes: In the negotiation requirement creation page, the lookup meaning of 'Internal' has been changed to 'Internal Optional', and a new lookup value with meaning as 'Internal Required' has been added. The values available in the 'Type' dropdown now are Display Only, Internal Optional, Internal Required, Supplier Optional and Supplier Required.  So now during supplier evaluations, internal user response can be set as mandatory by using Internal Required type during requirement creation. Notifications to Supplier:  When the supplier saves and submits their supplier registration request, then a notification with a registration status page link will be sent for further access.  When the buyer approves, rejects or returns the request, the supplier will be notified in an email with the current status. There are also 10 major enhancements included in this RUP. For information about this RUP; including, the fixes and enhancements included, how to access and apply the patch, performing an impact analysis on your system, and testing recommendations, see Doc ID 1591198.1.  Don’t delay apply the patch today!

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• Try the Oracle Database Appliance Manager Configurator - For Fun!

  - by pwstephe-Oracle

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you would like to get a first hand glimpse of how easy it is to configure an ODA, even if you don’t have access to one, it’s possible to download the Appliance Manager Configurator from the Oracle Technology Network, and run it standalone on your PC or Linux/Unix  workstation. The configurator is packaged in a zip file that contains the complete Java environment to run standalone. Once the package is downloaded and unzipped it’s simply a matter of launching it using the config command or shell depending on your runtime environment. Oracle Appliance Manager Configurator is a Java-based tool that enables you to input your deployment plan and validate your network settings before an actual deployment, or you can just preview and experiment with it. Simply download and run the configurator on a local client system which can be a Windows, Linux, or UNIX system. (For Windows launch the batch file config.bat for Linux/Unix environments, run  ./ config.sh). You will be presented with the very same dialogs and options used to configure a production ODA but on your workstation. At the end of a configurator session, you may save your deployment plan in a configuration file. If you were actually ready to deploy, you could copy this configuration file to a real ODA where the online Oracle Appliance Manager Configurator would use the contents to deploy your plan in production. You may also print the file’s content and use the printout as a checklist for setting up your production external network configuration. Be sure to use the actual production network addresses you intend to use it as this will only work correctly if your client system is connected to same network that will be used for the ODA. (This step is not necessary if you are just previewing the Configurator). This is a great way to get an introductory look at the simple and intuitive Database Appliance configuration interface and the steps to configure a system. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Access to Salesforce.com Data Through Tableau Desktop

  - by dataintegration

  This article will explain how to connect to any of the RSSBus OData Connectors with Tableau's business intelligence tool. While the example uses the Salesforce Connector, the same process can be followed for any of the OData Connectors. Step 1: Download and install both the Salesforce Connector from RSSBus and Tableau Desktop from Tableau. Step 2: Next you will want to configure the Salesforce Connector to connect with your Salesforce.com account. If you browse to the Help tab in the Salesforce Connector application, there is a link to the Getting Started Guide which will walk you through setting up the Salesforce Connector. Step 3: Once you have successfully configured the Salesforce Connector application, you will want to open Tableau and select the Connect to data option at the top left of the window. Step 4: Here you will click on the option labeled OData under the section labeled On a server. Step 5: A new pop up will appear. The box under Step 1 of the pop-up must contain the OData URL of the Salesforce Connector table. You can find this by clicking on the Settings tab of the Salesforce Connector. Once you have found the OData entry URL, you will need to append the table name that you want Tableau to connect with to the OData entry URL. In this example, we will connect to the Account table. Thus, the URL we enter will be: http://localhost:8181/sfconnector/data/conn/odata.rsc/Account. You will also need to add authentication options in this step. To do this, select the Use a Username and Password option in Step 2 of the pop-up and enter the Username and Password of the user who has access to the Salesforce Connector. When you are done, click the Connect button in Step 3 of the pop-up. Step 6: When the connection to the Salesforce Connector is successful, give the connection a name and click the OK button. Step 7: The table columns will be listed on the left side under the Dimensions section of the workspace. Step 8: To view your Salesforce.com data, you can right click under the table name in the Data section at the top left of the dashboard and select the View Data option. Your Saleforce.com data will appear in Tableau.

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• If most of team can't follow the architecture, what do you do?

  - by Chris

  Hi all, I'm working on a greenfields project with two other developers. We're all contractors, and myself and one other just started working on the project while the orginal one has been doing most of the basic framework coding. In the past month, my fellow programmer and I have been just frustrated by the design descisions done by our co-worker. Here's a little background information: The application at face value appeared to be your standard n-layered web application using C# on the 3.5 framework. We have a data layer, business layer and a web interface. But as we got deeper into the project we found some very interesting things that have caused us some troubles. There is a custom data access sqlHelper type base which only accepts dictionary key/valued entries and returns only data tables. There are no entity objects, but there are some massive objects which do everything and then are tossed into session for persitance. The general idea is that the pages (.aspx) don't do anything, while the controls (.ascx) do everything. The general flow is that a client clicks on a button, which goes to a user control base which passes a process request to the 'BLL' class which goes to the page processor, which then goes to a getControlProcessor, which at last actually processes the request. The request itself is made up of a dictionary which is passing a string valued method name, stored procedure name, a control name and possibly a value. All switching of the processing is done by comparing the string values of the control names and method names. Pages are linked together via a common header control that uses a combination of javascript and tables to create a hyperlink effect. And as I found out yesterday, a simple hyperlink between one page and another does not work because of the need to have quite a bit of information in session to determine which control to display on a page. My fellow programmer and I both believe that this is a strange and uncommon approach to web application development. Both of us have been in this business for over five years and neither of us have seen this approach. My question is this, how would we approach our co-worker and voice our concerns and what should we do if he does not want to accept the criteic? We both do not want to insult the work that has been done, but feel that going forward will create a nightmare for development. Thanks for your comments.

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• How far should an entity take care of its properties values by itself?

  - by Kharlos Dominguez

  Let's consider the following example of a class, which is an entity that I'm using through Entity Framework. - InvoiceHeader - BilledAmount (property, decimal) - PaidAmount (property, decimal) - Balance (property, decimal) I'm trying to find the best approach to keep Balance updated, based on the values of the two other properties (BilledAmount and PaidAmount). I'm torn between two practices here: Updating the balance amount every time BilledAmount and PaidAmount are updated (through their setters) Having a UpdateBalance() method that the callers would run on the object when appropriate. I am aware that I can just calculate the Balance in its getter. However, it isn't really possible because this is an entity field that needs to be saved back to the database, where it has an actual column, and where the calculated amount should be persisted to. My other worry about the automatically updating approach is that the calculated values might be a little bit different from what was originally saved to the database, due to rounding values (an older version of the software, was using floats, but now decimals). So, loading, let's say 2000 entities from the database could change their status and make the ORM believe that they have changed and be persisted back to the database the next time the SaveChanges() method is called on the context. It would trigger a mass of updates that I am not really interested in, or could cause problems, if the calculation methods changed (the entities fetched would lose their old values to be replaced by freshly recalculated ones, simply by being loaded). Then, let's take the example even further. Each invoice has some related invoice details, which also have BilledAmount, PaidAmount and Balance (I'm simplifying my actual business case for the sake of the example, so let's assume the customer can pay each item of the invoice separately rather than as a whole). If we consider the entity should take care of itself, any change of the child details should cause the Invoice totals to change as well. In a fully automated approach, a simple implementation would be looping through each detail of the invoice to recalculate the header totals, every time one the property changes. It probably would be fine for just a record, but if a lot of entities were fetched at once, it could create a significant overhead, as it would perform this process every time a new invoice detail record is fetched. Possibly worse, if the details are not already loaded, it could cause the ORM to lazy-load them, just to recalculate the balances. So far, I went with the Update() method-way, mainly for the reasons I explained above, but I wonder if it was right. I'm noticing I have to keep calling these methods quite often and at different places in my code and it is potential source of bugs. It also has a detrimental effect on data-binding because when the properties of the detail or header changes, the other properties are left out of date and the method has no way to be called. What is the recommended approach in this case?

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• How quickly to leave contract-to-hire gig where you don't want to be hired? [closed]

  - by nono

  So you move to a big new city with tons of software development opportunity, having taken a six month contract-to-hire job. The company treats you really well and has a good team and work environment. However, the recruiter assured you when offering the gig that it would be a good position in which you can advance your learning from more senior developers (a primary concern of yours) but you're starting to realize that a job recruiter isn't going to understand that the team in question isn't very up on modern software practices (you start to sympathize with this guy and read his post over and over again: http://stackoverflow.com/questions/1586166/career-killer-nhibernate-oop-design-patterns-domain-driven-design-test-driv) and that much of the company's software is very old and very very poorly architected, and the company (like so many others) seems to be only concerned with continually extending the software without investing in any structural improvements. You're absolutely dismayed at how long it takes your team (including) to fulfill simple feature requests (maybe 500-1000% longer than with better designed software that you've worked on in the past), but no one else there seems to think anything of it. You find that the work and the company's business are intensely uninteresting to you, but due to the convoluted design of their various software systems, fulfilling the work will require as much mental engagement as any other development position. You feel a bit naive about not having asked the right questions during your interview process, and for not having anticipated that your team at your former podunk company might possibly be light-years ahead of any team in Big Shiny City, but you know you don't want to stay at this place, and (were it not for your personal, after-hours studying and personal programming efforts) fear that you might actually give a worse interview after completing your 6 months than you did when you started at the place. You read about how hard of a time local companies are having filling their positions with qualified software development candidates. You read all sorts of fabulous sounding job postings online and feel like you're really missing out. In spite of the comfortable environment you feel like you would willingly accept a somewhat more demanding or aggressive lifestyle to feel like you are learning and progressing and producing something meaningful. My questions are: how quickly do you leave and how do you go about giving a polite reason for departing? The contract is written to allow them to "can" you and to allow you to leave with 2 weeks notice. Do you ethically owe the 6 months? Upon taking the position, the company told you they were not interested in candidates who were intending to only stay for 6 months and then leave (you were not intending to bail after 6 months, at that time), so perhaps they might be fine if you split now, knowing that you don't want to stick around for the full time hire?

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• problem in repairing software center

  - by REGZEN

  what should be done regarding this error(software center) - installArchives() failed: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. this error is repeating whenever i am repairing software center. I'm having problems with my software center .. when i want to install some package that following message it appears "items cannot be installed or removed until the package catalog is repaired. do you want to repair it now?" after i click Repair, another window pops up, saying : "Package operation fails - The installation or removal of a software package failed" I click repair, and a few seconds later, it pops up again!!!! no matter how many times i click repair, nothing happens. Also .. I've Another Problem With Update Manager That Shows Me The Following Message: " the package system is broken. Check if you are using third party repositories. If so disable them, since they are a common source of problems. Furthermore run the following command in a Terminal: apt-get install -f" also, i tried sudo apt-get install -f i got this error... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 100% Preconfiguring packages ... dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. E: Sub-process /usr/bin/dpkg returned an error code (2) Please provide a solution

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• How to be successfull at BDD Specifications Workshops?

  - by sigo

  Today we tried to introduce BDD in our software development process by having a specification workshop. For this workshop we had 2 developers, 1 tester and 1 business analyst. The workshop lasted 1h30 and by the end of it we managed to figure out some BDD scenarios for our new feature. We tried to focus on finding the scenarios that we could miss, and the difficult ones. At the end of the workshop some people were actually unhappy with the workshop. One developer felt he wasted his time as he was used to be given out the scenarios directly by the business analyst and review them with her. The business analyst didn't feel confident with our scenario coverage (Had a feeling that we could have missed out other important stuff) but more importantly felt that this workshop was also a waste of time as she could have figured out all these scenarios by herself and in a shorter period of time. So my question is how that kind of workshop can actually work. In the theory, given you have a new feature to develop, you put the tree 'amigos' (dev/tester/ba) in the same room so that they can collaborate together on writing the differents requirements for the new feature using examples. I can see all the benefits from that. Specially in term of knowledge sharing and common product/end goal/done vision. But in practice, we still think it is more cost effective to first have a BA to work on his own on the examples and only then to have the scenarios to be reviewed/reworked by the 3 'amigos'. By having the BA to work on his own, we actually feel more confident that we are less going to miss out stuff + we still get to review the scenarios afterward to double check. We don't think than simple brainstorming/deliberate discovery is actually enought to seriously cover all the requirement for a feature. The business analyst is actually the best person for that kind of stuff. The thing we just do is to review what she wrote and see if then we have a common understanding (which could then lead to rewrite some of her scenarios or add new ones she could have missed). This workshop lasted 1h30, and by the end of it, we didn't feel confident enought about wha we did...sure we could have spent more time on it but honestly most people get exhausted after 1h30 of brainstorming. So how can you get that to work effectively in practice ?

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• "ODM" - One of the Support team's most valued acronyms

  - by graham.mckendry(at)oracle.com

  If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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