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  • Translate report data export from RUEI into HTML for import into OpenOffice Calc Spreadsheets

    - by [email protected]
    A common question of users is, How to import the data from the automated data export of Real User Experience Insight (RUEI) into tools for archiving, dashboarding or combination with other sets of data.XML is well-suited for such a translation via the companion Extensible Stylesheet Language Transformations (XSLT). Basically XSLT utilizes XSL, a template on what to read from your input XML data file and where to place it into the target document. The target document can be anything you like, i.e. XHTML, CSV, or even a OpenOffice Spreadsheet, etc. as long as it is a plain text format.XML 2 OpenOffice.org SpreadsheetFor the XSLT to work as an OpenOffice.org Calc Import Filter:How to add an XML Import Filter to OpenOffice CalcStart OpenOffice.org Calc andselect Tools > XML Filter SettingsNew...Fill in the details as follows:Filter name: RUEI Import filterApplication: OpenOffice.org Calc (.ods)Name of file type: Oracle Real User Experience InsightFile extension: xmlSwitch to the transformation tab and enter/select the following leaving the rest untouchedXSLT for import: ruei_report_data_import_filter.xslPlease see at the end of this blog post for a download of the referenced file.Select RUEI Import filter from list and Test XSLTClick on Browse to selectTransform file: export.php.xmlOpenOffice.org Calc will transform and load the XML file you retrieved from RUEI in a human-readable format.You can now select File > Open... and change the filetype to open your RUEI exports directly in OpenOffice.org Calc, just like any other a native Spreadsheet format.Files of type: Oracle Real User Experience Insight (*.xml)File name: export.php.xml XML 2 XHTMLMost XML-powered browsers provides for inherent XSL Transformation capabilities, you only have to reference the XSLT Stylesheet in the head of your XML file. Then open the file in your favourite Web Browser, Firefox, Opera, Safari or Internet Explorer alike.<?xml version="1.0" encoding="ISO-8859-1"?><!-- inserted line below --> <?xml-stylesheet type="text/xsl" href="ruei_report_data_export_2_xhtml.xsl"?><!-- inserted line above --><report>You can find a patched example export from RUEI plus the above referenced XSL-Stylesheets here: export.php.xml - Example report data export from RUEI ruei_report_data_export_2_xhtml.xsl - RUEI to XHTML XSL Transformation Stylesheetruei_report_data_import_filter.xsl - OpenOffice.org XML import filter for RUEI report export data If you would like to do things like this on the command line you can use either Xalan or xsltproc.The basic command syntax for xsltproc is very simple:xsltproc -o output.file stylesheet.xslt inputfile.xmlYou can use this with the above two stylesheets to translate RUEI Data Exports into XHTML and/or OpenOffice.org Calc ODS-Format. Or you could write your own XSLT to transform into Comma separated Value lists.Please let me know what you think or do with this information in the comments below.Kind regards,Stefan ThiemeReferences used:OpenOffice XML Filter - Create XSLT filters for import and export - http://user.services.openoffice.org/en/forum/viewtopic.php?f=45&t=3490SUN OpenOffice.org XML File Format 1.0 - http://xml.openoffice.org/xml_specification.pdf

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  • Upload Certificate and Key to RUEI in order to decrypt SSL traffic

    - by stefan.thieme(at)oracle.com
    So you want to monitor encrypted traffic with your RUEI collector ?Actually this is an easy thing if you follow the lines below...I will start out with creating a pair of snakeoil (so called self-signed) certificate and key with the make-ssl-cert tool which comes pre-packaged with apache only for the purpose of this example.$ sudo make-ssl-cert generate-default-snakeoil$ sudo ls -l /etc/ssl/certs/ssl-cert-snakeoil.pem /etc/ssl/private/ssl-cert-snakeoil.key-rw-r--r-- 1 root root     615 2010-06-07 10:03 /etc/ssl/certs/ssl-cert-snakeoil.pem-rw-r----- 1 root ssl-cert 891 2010-06-07 10:03 /etc/ssl/private/ssl-cert-snakeoil.keyRUEI Configuration of Security SSL Keys You will most likely get these two files from your Certificate Authority (CA) and/or your system administrators should be able to extract this from your WebServer or LoadBalancer handling SSL encryption for your infrastructure.Now let's look at the content of these two files, the certificate (apache assumes this is in PEM format) is called a public key and the private key is used by the apache server to encrypt traffic for a client using the certificate to initiate the SSL connection with the server.In case you already know that these two match, you simply have to paste them in one text file and upload this text file to your RUEI instance.$ sudo cat /etc/ssl/certs/ssl-cert-snakeoil.pem /etc/ssl/private/ssl-cert-snakeoil.key > /tmp/ruei.cert_and_key$ sudo cat /tmp/ruei.cert_and_key -----BEGIN CERTIFICATE----- MIIBmTCCAQICCQD7O3XXwVilWzANBgkqhkiG9w0BAQUFADARMQ8wDQYDVQQDEwZ1 YnVudHUwHhcNMTAwNjA3MDgwMzUzWhcNMjAwNjA0MDgwMzUzWjARMQ8wDQYDVQQD EwZ1YnVudHUwgZ8wDQYJKoZIhvcNAQEBBQADgY0AMIGJAoGBALbs+JnI+p+K7Iqa SQZdnYBxOpdRH0/9jt1QKvmH68v81h9+f1Z2rVR7Zrd/l+ruE3H9VvuzxMlKuMH7 qBX/gmjDZTlj9WJM+zc0tSk+e2udy9he20lGzTxv0vaykJkuKcvSWNk4WE9NuAdg IHZvjKgoTSVmvM1ApMCg69nyOy97AgMBAAEwDQYJKoZIhvcNAQEFBQADgYEAk2rv VEkxR1qPSpJiudDuGUHtWKBKWiWbmSwI3REZT+0vG+YDG5a55NdxgRk3zhQntqF7 gNYjKxblBByBpY7W0ci00kf7kFgvXWMeU96NSQJdnid/YxzQYn0dGL2rSh1dwdPN NPQlNSfnEQ1yxFevR7aRdCqTbTXU3mxi8YaSscE= -----END CERTIFICATE----- -----BEGIN RSA PRIVATE KEY----- MIICXgIBAAKBgQC27PiZyPqfiuyKmkkGXZ2AcTqXUR9P/Y7dUCr5h+vL/NYffn9W dq1Ue2a3f5fq7hNx/Vb7s8TJSrjB+6gV/4Jow2U5Y/ViTPs3NLUpPntrncvYXttJ Rs08b9L2spCZLinL0ljZOFhPTbgHYCB2b4yoKE0lZrzNQKTAoOvZ8jsvewIDAQAB AoGBAJ7LCWeeUwnKNFqBYmD3RTFpmX4furnal3lBDX0945BZtJr0WZ/6N679zIYA aiVTdGfgjvDC9lHy3n3uctRd0Jqdh2QoSSxNBhq5elIApNIIYzu7w/XI/VhGcDlA b6uadURQEC2q+M8YYjw3mwR2omhCWlHIViOHe/9T8jfP/8pxAkEA7k39WRcQildH DFKcj7gurqlkElHysacMTFWf0ZDTEUS6bdkmNXwK6mH63BlmGLrYAP5AMgKgeDf8 D+WRfv8YKQJBAMSCQ7UGDN3ysyfIIrdc1RBEAk4BOrKHKtD5Ux0z5lcQkaCYrK8J DuSldreN2yOhS99/S4CRWmGkTj04wRSnjwMCQQCaR5mW3QzTU4/m1XEQxsBKSdZE 2hMSmsCmhuSyK13Kl0FPLr/C7qyuc4KSjksABa8kbXaoKfUz/6LLs+ePXZ2JAkAv +mIPk5+WnQgS4XFgdYDrzL8HTpOHPSs+BHG/goltnnT/0ebvgXWqa5+1pyPm6h29 PrYveM2pY1Va6z1xDowDAkEAttfzAwAHz+FUhWQCmOBpvBuW/KhYWKZTMpvxFMSY YD5PH6NNyLfBx0J4nGPN5n/f6il0s9pzt3ko++/eUtWSnQ== -----END RSA PRIVATE KEY----- Simply click on the add new key and browse for the cert_and_key file on your desktop which you concatenated earlier using any text editor. You may need to add a passphrase in order to decrypt the RSA key in some cases (it should tell you BEGIN ENCRYPTED PRIVATE KEY in the header line). I will show you the success screen after uploading the certificate to RUEI. You may want to restart your collector once you have uploaded all the certificate/key pairs you want to use in order to make sure they get picked up asap.You should be able to see the number of SSL Connections rising in the Collector statistics screen below. The figures for decrypt errors should slowly go down and the usage figures for your encryption algortihm on the subsequent SSL Encryption screen should go up. You should be 100% sure everything works fine by now, otherwise see below to distinguish the remaining 1% from your 99% certainty.Verify Certificate and Key are matchingYou can compare the modulus of private key and public certificate and they should match in order for the key to fit the lock. You only want to make sure they both fit each other.We are actually interested only in the following details of the two files, which can be determined by using the -subject, -dates and -modulus command line switches instead of the complete -text output of the x509 certificate/rsa key contents.$ sudo openssl x509 -noout -subject -in /etc/ssl/certs/ssl-cert-snakeoil.pemsubject= /CN=ubuntu$ sudo openssl x509 -noout -dates -in /etc/ssl/certs/ssl-cert-snakeoil.pemnotBefore=Jun  7 08:03:53 2010 GMTnotAfter=Jun  4 08:03:53 2020 GMT$ sudo openssl x509 -noout -modulus -in /etc/ssl/certs/ssl-cert-snakeoil.pem Modulus=B6ECF899C8FA9F8AEC8A9A49065D9D80713A97511F4FFD8EDD502AF987EBCBFCD61F7E7F5676AD547B66B77F97EAEE1371FD56FBB3C4C94AB8C1FBA815FF8268C3653963F5624CFB3734B5293E7B6B9DCBD85EDB4946CD3C6FD2F6B290992E29CBD258D938584F4DB8076020766F8CA8284D2566BCCD40A4C0A0EBD9F23B2F7B $ sudo openssl rsa -noout -modulus -in /etc/ssl/private/ssl-cert-snakeoil.keyModulus=B6ECF899C8FA9F8AEC8A9A49065D9D80713A97511F4FFD8EDD502AF987EBCBFCD61F7E7F5676AD547B66B77F97EAEE1371FD56FBB3C4C94AB8C1FBA815FF8268C3653963F5624CFB3734B5293E7B6B9DCBD85EDB4946CD3C6FD2F6B290992E29CBD258D938584F4DB8076020766F8CA8284D2566BCCD40A4C0A0EBD9F23B2F7BAs you can see the modulus matches exactly and we have the proof that the certificate has been created using the private key. OpenSSL Certificate and Key DetailsAs I already told you, you do not need all the greedy details, but in case you want to know it in depth what is actually in those hex-blocks can be made visible with the following commands which show you the actual content in a human readable format.Note: You may not want to post all the details of your private key =^) I told you I have been using a self-signed certificate only for showing you these details.$ sudo openssl rsa -noout -text -in /etc/ssl/private/ssl-cert-snakeoil.keyPrivate-Key: (1024 bit)modulus:    00:b6:ec:f8:99:c8:fa:9f:8a:ec:8a:9a:49:06:5d:    9d:80:71:3a:97:51:1f:4f:fd:8e:dd:50:2a:f9:87:    eb:cb:fc:d6:1f:7e:7f:56:76:ad:54:7b:66:b7:7f:    97:ea:ee:13:71:fd:56:fb:b3:c4:c9:4a:b8:c1:fb:    a8:15:ff:82:68:c3:65:39:63:f5:62:4c:fb:37:34:    b5:29:3e:7b:6b:9d:cb:d8:5e:db:49:46:cd:3c:6f:    d2:f6:b2:90:99:2e:29:cb:d2:58:d9:38:58:4f:4d:    b8:07:60:20:76:6f:8c:a8:28:4d:25:66:bc:cd:40:    a4:c0:a0:eb:d9:f2:3b:2f:7bpublicExponent: 65537 (0x10001)privateExponent:    00:9e:cb:09:67:9e:53:09:ca:34:5a:81:62:60:f7:    45:31:69:99:7e:1f:ba:b9:da:97:79:41:0d:7d:3d:    e3:90:59:b4:9a:f4:59:9f:fa:37:ae:fd:cc:86:00:    6a:25:53:74:67:e0:8e:f0:c2:f6:51:f2:de:7d:ee:    72:d4:5d:d0:9a:9d:87:64:28:49:2c:4d:06:1a:b9:    7a:52:00:a4:d2:08:63:3b:bb:c3:f5:c8:fd:58:46:    70:39:40:6f:ab:9a:75:44:50:10:2d:aa:f8:cf:18:    62:3c:37:9b:04:76:a2:68:42:5a:51:c8:56:23:87:    7b:ff:53:f2:37:cf:ff:ca:71prime1:    00:ee:4d:fd:59:17:10:8a:57:47:0c:52:9c:8f:b8:    2e:ae:a9:64:12:51:f2:b1:a7:0c:4c:55:9f:d1:90:    d3:11:44:ba:6d:d9:26:35:7c:0a:ea:61:fa:dc:19:    66:18:ba:d8:00:fe:40:32:02:a0:78:37:fc:0f:e5:    91:7e:ff:18:29prime2:    00:c4:82:43:b5:06:0c:dd:f2:b3:27:c8:22:b7:5c:    d5:10:44:02:4e:01:3a:b2:87:2a:d0:f9:53:1d:33:    e6:57:10:91:a0:98:ac:af:09:0e:e4:a5:76:b7:8d:    db:23:a1:4b:df:7f:4b:80:91:5a:61:a4:4e:3d:38:    c1:14:a7:8f:03exponent1:    00:9a:47:99:96:dd:0c:d3:53:8f:e6:d5:71:10:c6:    c0:4a:49:d6:44:da:13:12:9a:c0:a6:86:e4:b2:2b:    5d:ca:97:41:4f:2e:bf:c2:ee:ac:ae:73:82:92:8e:    4b:00:05:af:24:6d:76:a8:29:f5:33:ff:a2:cb:b3:    e7:8f:5d:9d:89exponent2:    2f:fa:62:0f:93:9f:96:9d:08:12:e1:71:60:75:80:    eb:cc:bf:07:4e:93:87:3d:2b:3e:04:71:bf:82:89:    6d:9e:74:ff:d1:e6:ef:81:75:aa:6b:9f:b5:a7:23:    e6:ea:1d:bd:3e:b6:2f:78:cd:a9:63:55:5a:eb:3d:    71:0e:8c:03coefficient:    00:b6:d7:f3:03:00:07:cf:e1:54:85:64:02:98:e0:    69:bc:1b:96:fc:a8:58:58:a6:53:32:9b:f1:14:c4:    98:60:3e:4f:1f:a3:4d:c8:b7:c1:c7:42:78:9c:63:    cd:e6:7f:df:ea:29:74:b3:da:73:b7:79:28:fb:ef:    de:52:d5:92:9d$ sudo openssl x509 -noout -text -in /etc/ssl/certs/ssl-cert-snakeoil.pemCertificate:    Data:        Version: 1 (0x0)        Serial Number:            fb:3b:75:d7:c1:58:a5:5b        Signature Algorithm: sha1WithRSAEncryption        Issuer: CN=ubuntu        Validity            Not Before: Jun  7 08:03:53 2010 GMT            Not After : Jun  4 08:03:53 2020 GMT        Subject: CN=ubuntu        Subject Public Key Info:            Public Key Algorithm: rsaEncryption            RSA Public Key: (1024 bit)                Modulus (1024 bit):                    00:b6:ec:f8:99:c8:fa:9f:8a:ec:8a:9a:49:06:5d:                    9d:80:71:3a:97:51:1f:4f:fd:8e:dd:50:2a:f9:87:                    eb:cb:fc:d6:1f:7e:7f:56:76:ad:54:7b:66:b7:7f:                    97:ea:ee:13:71:fd:56:fb:b3:c4:c9:4a:b8:c1:fb:                    a8:15:ff:82:68:c3:65:39:63:f5:62:4c:fb:37:34:                    b5:29:3e:7b:6b:9d:cb:d8:5e:db:49:46:cd:3c:6f:                    d2:f6:b2:90:99:2e:29:cb:d2:58:d9:38:58:4f:4d:                    b8:07:60:20:76:6f:8c:a8:28:4d:25:66:bc:cd:40:                    a4:c0:a0:eb:d9:f2:3b:2f:7b                Exponent: 65537 (0x10001)    Signature Algorithm: sha1WithRSAEncryption        93:6a:ef:54:49:31:47:5a:8f:4a:92:62:b9:d0:ee:19:41:ed:        58:a0:4a:5a:25:9b:99:2c:08:dd:11:19:4f:ed:2f:1b:e6:03:        1b:96:b9:e4:d7:71:81:19:37:ce:14:27:b6:a1:7b:80:d6:23:        2b:16:e5:04:1c:81:a5:8e:d6:d1:c8:b4:d2:47:fb:90:58:2f:        5d:63:1e:53:de:8d:49:02:5d:9e:27:7f:63:1c:d0:62:7d:1d:        18:bd:ab:4a:1d:5d:c1:d3:cd:34:f4:25:35:27:e7:11:0d:72:        c4:57:af:47:b6:91:74:2a:93:6d:35:d4:de:6c:62:f1:86:92:        b1:c1The above output can also be seen if you direct your browser client to your website and check the certificate sent by the server to your browser. You will be able to lookup all the details including the validity dates, subject common name and the public key modulus.Capture an SSL connection using WiresharkAnd as you would have expected, looking at the low-level tcp data that has been exchanged between the client and server with a tcp-diagnostics tool (i.e. wireshark/tcpdump) you can also see the modulus in there.These were the settings I used to capture all traffic on the local loopback interface, matching the filter expression: tcp and ip and host 127.0.0.1 and port 443. This tells Wireshark to leave out any other information, I may not have been interested in showing you.

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  • RUEI 12.1.0.3.0 dependency requirement for php-soap-5.1.6

    - by sthieme
    Dear Readers,please be aware of the new php-soap-5.1.6 dependency in RUEI 12.1.0.3.For a swift upgrade to RUEI 12.1.0.3 you should be aware of this pre-requisite as it can be a time-eater to obtain individual rpm-packages inside of a datacenter for an old OS revision once you have started the upgrade process. You may use the following procedure to retrieve the required package via http://public-yum.oracle.com:Customers will have to check the /etc/issue, /etc/issue.net (or /etc/redhat-release for RHEL based OS) for their current release in order to obtain the fitting package version.Customers of OEL can download the packages from our public-yum.oracle.com Server: http://public-yum.oracle.com/repo/,  e.g. http://public-yum.oracle.com/repo/OracleLinux/OL5/8/base/x86_64/php-soap-5.1.6-32.el5.x86_64.rpmEarlier releases (up to 5.5) are located under the EnterpriseLinux instead of OracleLinux path, e.g.http://public-yum.oracle.com/repo/EnterpriseLinux/EL5/5/base/x86_64/php-soap-5.1.6-27.el5.x86_64.rpmNote: you will have to obtain the relevant RedHat rpm-packages via the login protected RHN URLs. Oracle can only provide support for Oracle Enterprise Linux and RHEL packages are not available publicly via rpm-seek.com to my knowledge. Kind regards,Stefan

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  • Ügyfelek elégedettsége

    - by Lajos Sárecz
    Tegnap az indexen olvastam egy érdekes cikket arról, hogy ma már idehaza is egyre tudatosabban viselkednek a fogyasztók az IFUA Horváth & Partners felmérése szerint. Például bankok esetében ha jobb ajánlat van a konkurenciánál, akkor máris átviszik a pénzüket. Fentirol egybol beugrott, hogy az Oracle Real User Experience Insight (RUEI) termékünk esetében készült Gartner és ResponseTek közös felmérés is hasonló megfigyelésre épít, csak épp az online, webes rendszerek esetében. Így például ha maradunk a banki példánál, akkor mondjuk egy netbank rendszer elégedetlen felhasználóit is könnyen elveszíthetjük. A felmérés alapján az összes ügyfél kb. 10%-át veszíthetjük el, ami az összes problémát tapasztaló felhasználónak közel a fele! Ezidáig mindig óvatosan kezeltem a fenti ábrát, hiszen nem voltam biztos abban a magyar vásárlók is kelloen tudatosak. Az IFUA felmérése alapján azonban bátrabban állíthatom, hogy a ResponseTek felmérés nagyságrendileg hasonló eredményt hozna Magyarországon is. Így érdemes lehet megfontolni bármely olyan cégnek a valós végfelhasználók hatékony monitorozását, amely forgalmának és bevételeinek jelentos részét webes felületen realizálja. Az Oracle RUEI terméke mindezt úgy teszi, hogy a hálózati protokollt elemzi. Ezáltal rendkívül gyorsan bevezetheto, nem igényel beavatkozást a már muködo alkalmazásokba és a valós felhasználói aktivitást teljes mértékben képes monitorozni. Igény esetén magam is szívesen segítek a szoftver kipróbálásában, saját környezetben történo tesztelésében.

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  • User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Demo Now Available!

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your partner expert We are pleased to announce the availability of the Oracle real user experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s key performance Iidicators tracking and configuration. Demo Highlights The demo showcases the following capabilities of real user experience Insight. Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, click on the link “Real User Experience Insight 12c (Aug ‘12)” (tagged as “NEW”), under the “Applications Management” section. The demo launchpad page contains a link to a detailed demo script with instructions on how to show the demo. BPM 11.1.1.5 for Apps: BPM for EBS Demo available For access to the Oracle demo systems please visit OPN and talk to your Partner Expert SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: User Experience Monitoring,EM12c,Demo,dss SOA,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • Oracle Partner Architects Training

    - by mseika
    Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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  • Enterprise Manager 12c: New DSS Demos Available

    - by Javier Puerta
    Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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  • Oracle User Communities and Enterprise Manager

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Oracle Enterprise Manager 11g Application Management Suite for Oracle E-Business Suite Now Available

    - by chung.wu
    Oracle Enterprise Manager 11g Application Management Suite for Oracle E-Business Suite is now available. The management suite combines features that were available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle's market leading real user monitoring and configuration management capabilities to provide the most complete solution for managing E-Business Suite applications. The features that were available in the standalone management packs are now packaged into Oracle E-Business Suite Plug-in 4.0, which is now fully certified with Oracle Enterprise Manager 11g Grid Control. This latest plug-in extends Grid Control with E-Business Suite specific management capabilities and features enhanced change management support. In addition, this latest release of Application Management Suite for Oracle E-Business Suite also includes numerous real user monitoring improvements. General Enhancements This new release of Application Management Suite for Oracle E-Business Suite offers the following key capabilities: Oracle Enterprise Manager 11g Grid Control Support: All components of the management suite are certified with Oracle Enterprise Manager 11g Grid Control. Built-in Diagnostic Ability: This release has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Discovery, Cloning, and User Monitoring that will validate if the appropriate patches, privileges, setups, and profile options have been configured. This feature improves the setup and configuration time to be up and operational. Lifecycle Automation Enhancements Application Management Suite for Oracle E-Business Suite provides a centralized view to monitor and orchestrate changes (both functional and technical) across multiple Oracle E-Business Suite systems. In this latest release, it provides even more control and flexibility in managing Oracle E-Business Suite changes.Change Management: Built-in Diagnostic Ability: This latest release has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Customization Manager, Patch Manager, and Setup Manager that will validate if the appropriate patches, privileges, setups, and profile options have been configured. Enhancing the setup time and configuration time to be up and operational. Customization Manager: Multi-Node Custom Application Registration: This feature automates the process of registering and validating custom products/applications on every node in a multi-node EBS system. Public/Private File Source Mappings and E-Business Suite Mappings: File Source Mappings & E-Business Suite Mappings can be created and marked as public or private. Only the creator/owner can define/edit his/her own mappings. Users can use public mappings, but cannot edit or change settings. Test Checkout Command for Versions: This feature allows you to test/verify checkout commands at the version level within the File Source Mapping page. Prerequisite Patch Validation: You can specify prerequisite patches for Customization packages and for Release 12 Oracle E-Business Suite packages. Destination Path Population: You can now automatically populate the Destination Path for common file types during package construction. OAF File Type Support: Ability to package Oracle Application Framework (OAF) customizations and deploy them across multiple Oracle E-Business Suite instances. Extended PLL Support: Ability to distinguish between different types of PLLs (that is, Report and Forms PLL files). Providing better granularity when managing PLL objects. Enhanced Standard Checker: Provides greater and more comprehensive list of coding standards that are verified during the package build process (for example, File Driver exceptions, Java checks, XML checks, SQL checks, etc.) HTML Package Readme: The package Readme is in HTML format and includes the file listing. Advanced Package Search Capabilities: The ability to utilize more criteria within the advanced search package (that is, Public, Last Updated by, Files Source Mapping, and E-Business Suite Mapping). Enhanced Package Build Notifications: More detailed information on the results of a package build process. Better, more detailed troubleshooting guidance in the event of build failures. Patch Manager:Staged Patches: Ability to run Patch Manager with no external internet access. Customer can download Oracle E-Business Suite patches into a shared location for Patch Manager to access and apply. Supports highly secured production environments that prohibit external internet connections. Support for Superseded Patches: Automatic check for superseded patches. Allows users to easily add superseded patches into the Patch Run. More comprehensive and correct Patch Runs. Removes many manual and laborious tasks, frees up Apps DBAs for higher value-added tasks. Automatic Primary Node Identification: Users can now specify which is the "primary node" (that is, which node hosts the Shared APPL_TOP) during the Patch Run interview process, available for Release 12 only. Setup Manager:Preview Extract Results: Ability to execute an extract in "proof mode", and examine the query results, to determine accuracy. Used in conjunction with the "where" clause in Advanced Filtering. This feature can provide better and more accurate fine tuning of extracts. Use Uploaded Extracts in New Projects: Ability to incorporate uploaded extracts in new projects via new LOV fields in package construction. Leverages the Setup Manager repository to access extracts that have been uploaded. Allows customer to reuse uploaded extracts to provision new instances. Re-use Existing (that is, historical) Extracts in New Projects: Ability to incorporate existing extracts in new projects via new LOV fields in package construction. Leverages the Setup Manager repository to access point-in-time extracts (snapshots) of configuration data. Allows customer to reuse existing extracts to provision new instances. Allows comparative historical reporting of identical APIs, executed at different times. Support for BR100 formats: Setup Manager can now automatically produce reports in the BR100 format. Native support for industry standard formats. Concurrent Manager API Support: General Foundation now provides an API for management of "Concurrent Manager" configuration data. Ability to migrate Concurrent Managers from one instance to another. Complete the setup once and never again; no need to redefine the Concurrent Managers. User Experience Management Enhancements Application Management Suite for Oracle E-Business Suite includes comprehensive capabilities for user experience management, supporting both real user and synthetic transaction based user monitoring techniques. This latest release of the management suite include numerous improvements in real user monitoring support. KPI Reporting: Configurable decimal precision for reporting of KPI and SLA values. By default, this is two decimal places. KPI numerator and denominator information. It is now possible to view KPI numerator and denominator information, and to have it available for export. Content Messages Processing: The application content message facility has been extended to distinguish between notifications and errors. In addition, it is now possible to specify matching rules that can be used to refine a selected content message specification. Note this is only available for XPath-based (not literal) message contents. Data Export: The Enriched data export facility has been significantly enhanced to provide improved performance and accessibility. Data is no longer stored within XML-based files, but is now stored within the Reporter database. However, it is possible to configure an alternative database for its storage. Access to the export data is through SQL. With this enhancement, it is now more easy than ever to use tools such as Oracle Business Intelligence Enterprise Edition to analyze correlated data collected from real user monitoring and business data sources. SNMP Traps for System Events: Previously, the SNMP notification facility was only available for KPI alerting. It has now been extended to support the generation of SNMP traps for system events, to provide external health monitoring of the RUEI system processes. Performance Improvements: Enhanced dashboard performance. The dashboard facility has been enhanced to support the parallel loading of items. In the case of dashboards containing large numbers of items, this can result in a significant performance improvement. Initial period selection within Data Browser and reports. The User Preferences facility has been extended to allow you to specify the initial period selection when first entering the Data Browser or reports facility. The default is the last hour. Performance improvement when querying the all sessions group. Technical Prerequisites, Download and Installation Instructions The Linux version of the plug-in is available for immediate download from Oracle Technology Network or Oracle eDelivery. For specific information regarding technical prerequisites, product download and installation, please refer to My Oracle Support note 1224313.1. The following certifications are in progress: * Oracle Solaris on SPARC (64-bit) (9, 10) * HP-UX Itanium (11.23, 11.31) * HP-UX PA-RISC (64-bit) (11.23, 11.31) * IBM AIX on Power Systems (64-bit) (5.3, 6.1)

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  • Let your Signature Experience drive IT-decision making

    - by Tania Le Voi
    Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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