Forgotten laptop windows login - what are my options?s

Posted by Galwegian on Server Fault See other posts from Server Fault or by Galwegian
Published on 2009-07-01T13:05:36Z Indexed on 2010/03/25 9:43 UTC
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I have a (elderly) colleague who has forgotten the password to his laptop - he generally signs in as Administrator, but can't remember the password, and has asked my help. He says the laptop contains some important data.

What are my options?

Thanks for any help.

EDIT: I have just got hold of the machine and not all is as I was told... The password is not the problem...

Before the login box appears I get an error message relating to savedump.exe: The instruction at "0x0..." referenced memory at "0x0...". The memory could not be written.

Then when I login using the proper credentials, It logs me in for a tiny second and then logs me out again and 'saves my settings'.

Any ideas on this one?

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