Installation Error on Windows Vista: "Side-by-Side configuration is incorrect"

Posted by Maxim Z. on Super User See other posts from Super User or by Maxim Z.
Published on 2010-04-10T23:34:44Z Indexed on 2010/04/10 23:43 UTC
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NOTE: This is not a dupe of this other question. That question refers to a similar problem with 2 programs, while I'm only having it with 1, so the solution there doesn't apply to my situation.

My relative asked me to install H&R Block 2009 on his Windows Vista 32-bit computer. I ran the installation program, which succeeded, but when I try to open the application itself, it gives me the following error:

The application failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.

Here are the steps I've done so far to try and remedy this problem:

  1. In elevated command prompt, run the command: sfc /scannow
  2. Uninstall H&R Block 2009
  3. Uninstall Microsoft Visual C++ 2005 Redistributable
  4. Reinstall Microsoft Visual C++ 2005 Redistributable by downloading from MSFT website
  5. Reinstall H&R Block 2009

This didn't fix it. I've searched for a long time and haven't found anything that works. The H&R Block site itself states that the way to fix this problem is to uninstall and reinstall H&R Block 2009.

Has anyone run into this issue before? If so, how can I fix it? Thanks in advance.

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