How backward compatible are the HSDPA mobile networks

Posted by Chris Kimpton on Super User See other posts from Super User or by Chris Kimpton
Published on 2010-04-19T17:46:19Z Indexed on 2010/04/19 17:53 UTC
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hsdpa

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mobile-phone

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3g

Hi,

I have got this Huawei wifi device, which has been unlocked for other networks. Works fine in UK on Vodafone (as well as 3).

We are trying to get it to work with the Claro network in Jamaica.

It connects and stays connected, but fails to get a 3g connection, just the slow EDGE one.

Claro support say its because

Claro currently does not support the 2100MHz frequency for 3G, which is what the device uses

Does that sound correct? They say I need one that:

Ensure however that these devices can use the 850MHz frequency.

My understanding was that the device supports up to 2100, including their 850mhz...

I am thinking that maybe the APN is incorrect, but I have set it to the only value I can find on the net, namely: internet.ideasclaro.com.jm

Thanks in advance, Chris

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