Exchange 2007 dropping attachments

Posted by Martin on Server Fault See other posts from Server Fault or by Martin
Published on 2009-10-06T10:44:56Z Indexed on 2010/04/20 18:04 UTC
Read the original article Hit count: 199

Filed under:

exchange-2007

We have a strange situation that I am trying to resolve.

One of our users is reporting that some emails that contain attachments are not coming through to them. After some investigation it appears that they do infact recieve the emails but the attachment is missing.

I check the message tracking logs and what appears to be happening is that the server recieves an email, which is then forwarded to the correct mailbox. A couple of minutes later another email, from the same sender is recieved - but this is much larger so I'm assuming contains the attachment. This email has the same messageId as the previous email and as a result appears not to be delivered to the users mailbox, instead being marked with an EventID of DUPLICATEDELIVER.

An example of the message tracking results:

alt text http://img8.imageshack.us/img8/1025/clipboard01cq.jpg

Can anyone shed any light on the situation?

Related posts about exchange-2007

when using exchange 2010 it complains of not talking to Information Store service on exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I am attempting to do an upgrade in my org from exchange 2007 to exchange 2010. I moved all the mailboxes and made sure my certificates were setup in exchange 2010. I then changed my ip forwarding rules to forward mail to my exchange 2010 box. I can receive email. I then powered off my exchange 2007… >>> More
Disk I/O error copying a Exchange 2007 database

as seen on Server Fault - Search for 'Server Fault'
Hi all, A short time ago due to disk space I moved our Exchange database onto an external drive, the drive was new and the database was being backed up daily. I've now discovered the database is corrupt, I've run the Exchange utils to fix the database and this works but it corrupts again as soon… >>> More
Do I have to prepare Active Directory prior to installing an Exchange service pack?

as seen on Server Fault - Search for 'Server Fault'
I'm having trouble determining the proper procedure for installing Exchange 2007 sp3 on a Server 2008 R2 box running Exchange 2007 sp1. It is not clear on websites I have consulted (Microsoft TechNet and others) whether preparing Active Directory is only required on a NEW install of Exchange 2007… >>> More
Exchange 2007 Owa (OnlineVersion) can not authenticate

as seen on Server Fault - Search for 'Server Fault'
Exchange Authentication dll: https://red002.mail.emea.microsoftonline.com/owa/auth/owaauth.dll sending style is: request.Method = "POST"; request.ContentType = "application/x-www-form-urlencoded"; And sending following message destination=https://red002.mail.emea.microsoftonline.com/owa/testuser@xxxserver… >>> More
Issues with doing a P2V on Exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I shutdown all Exchange services on the physical box and did a convert. Everything converted fine. Server booted up no issues and I could receive email from the outside world with no issues. But I am unable to send emails internally or externally. They just sit in the Outbox. I also disabled the… >>> More

Developer IT