Problems with synaptic touchpad

Posted by penlite on Super User See other posts from Super User or by penlite
Published on 2010-01-13T21:23:50Z Indexed on 2010/04/21 2:23 UTC
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The "enhanced" features of the synaptics touchpad (ie scroll, pinch zoom) on my windows 7 64 bit dell studio 17 only work intermittently.

This was an issue with the original OEM driver and also with the new driver from synaptics - please do not suggest that i update, reinstall, install as administrator, check or jiggle the driver - if i hear that one more time i will freak out.

I have researched this for days and appears to be a common problem without a solution (many suggestions to update the driver though -argh). Dell and synaptics have not been helpful.

I have checked that syntpehn.exe and syntphelper.exe are running (sometimes the UAC seems to block syntpehn.exe from running at startup). When the touchpad fails i can still use it to control the pointer and access the synaptics settings although some of the options are disabled (greyed out or simply unresponsive). It is the only pointing device i have installed - i had a logitech trackball attached but have uninstalled all software and drivers (including hidden devices) as per synaptic. It is also the only device using IRQ 12.

Any help would be greatly appreciated except "update the driver".

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