Bug tracking/ticket systems? What is good?

Posted by Earlz on Stack Overflow See other posts from Stack Overflow or by Earlz
Published on 2010-04-29T16:32:35Z Indexed on 2010/04/29 16:37 UTC
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Hello, we are looking for a bug tracking software that is suitable for us developers and for our (non technical) end users. We our currently using FogBugz which is very amazing, except for it sucks for the end user support. It could be possible to write a portal/add in for it to do what we want, but it'd still be rather hackish to make FogBugz do something it wasn't designed for.

What bug tracking systems out there would you guys recommend? We are looking for something relatively cheap(or free). We are a very small startup (less than 5 people) dealing with 50 or so end users. Any ideas?

Also, we do not need extra features like wikis or discussion groups or anything like that. Basically just a way for our end users to submit bugs and support requests, and a way for the developers to keep track of bugs and features.

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