Dreamweaver Files uploaded to Win 2008 server cause login prompt

Posted by Lil on Server Fault See other posts from Server Fault or by Lil
Published on 2010-05-08T00:51:17Z Indexed on 2010/05/08 0:59 UTC
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I have a customer who uses a 4 year old version of Dreamweaver to edit her webpages. My hosting reseller account is with a company that uses Windows Server 2008. Every time my customer edits a page and uploads it, I have to set the permissions for that file to be readable, manually from the site's control panel.

The customer is furious with me because her files cause the login prompt. I am able to upload files myself that remain readable to the site with both Filezilla and with Frontpage. I am assuming that her Dreamweaver settings are the cause of the problem but I don't have that program myself and don't know what to advise her.

Any suggestions?

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