Weird canvas/page size printing problem in Adobe Acrobat

Posted by Justin on Super User See other posts from Super User or by Justin
Published on 2010-06-06T19:53:03Z Indexed on 2010/06/06 19:53 UTC
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I am trying to print a document in Adobe Acrobat. For some reason, Acrobat wants to print my document smaller than it actually is, despite having chosen that I DO NOT want the image to be scaled:

http://www.freeimagehosting.net/image.php?945fbb3f41.png

See the grey area on the top and left of the preview? That's the area that's getting cut off. Notice that the whole preview (INCLUDING the gray areas) is 8.5x11 in. Also look at the paper size, a nice 8.5x11 in. This happens for any real printer I connect to my computer.

However, printing to a "fake" software printer is not a problem:

Printing to a software printer:

Use the above link but change the image name to this: 769eaf59ab.png

Any ideas? I've tried messing with the paper sizes but no luck. I can't use "Shrink to printable area" because ultimately I'm doing this to print to a preprinted form (the same issue occurs when I select "Form fields only" but this demonstrates it better).

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