Unknown Host Error, is this a registrar problem or a host problem?

Posted by jerrygarciuh on Server Fault See other posts from Server Fault or by jerrygarciuh
Published on 2010-09-13T20:28:53Z Indexed on 2010/12/29 7:55 UTC
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hosting

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dns

Hi guys,

I am dealing with a barrel of weasels on this one. Ad agency registered the domain in mid-August with Network Solutions. 72 hours ago I updated the DNS to point to a host provided by an associate of the client whose credentials are dubious.

The DNS servers are at NETSONIC.NET (NS1 and NS2) and respond to ping no problem.

I can FTP to the server using its IP but the name is no go. The name is also no go for tracert and ping:

tracert voodoobbqfranchise.com
Unable to resolve target system name voodoobbqfranchise.com.

ping voodoobbqfranchise.com
ping: unknown host voodoobbqfranchise.com

I called NetSol and of course their tier one guy swears it must be the host but I insist that an unknown host must be a NetSol issue. Otherwise we'd get somethng like an httpd_conf error after being routed to the Netsonic server.

Am I right? Is this an issue at the registrar?

TIA

JG

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