Keyboard not responding on startup

Posted by Mestika on Super User See other posts from Super User or by Mestika
Published on 2010-10-14T09:27:20Z Indexed on 2010/12/31 13:55 UTC
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I’m having a weird problem with one of the laptops at my work. Every now and then (not a systematic repeating pattern, but kind of random) the keyboard will not function on start up.

The computer boots and it gets to the CTRL + ALT + DELETE screen and it is responding to nothing from the keyboard. The mouse works fine. I then try to force a shutdown and reboot the machine and most of the time it then works.

My first thought was that it was a hardware malfunction with the keyboard hardware but it seems strange that the computer can be stationed for several days without being removed and it still “loses” connection to the keyboard.

The OS is Windows 7 Pro and it is a Dell Laptop Vostro.

Does anyone experienced this kind of problem with a laptop with/with out Windows 7 and maybe got a solution to the problem?

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