Window 7 not recognizing printer for driver (re)installation

Posted by user55406 on Super User See other posts from Super User or by user55406
Published on 2010-06-29T13:06:27Z Indexed on 2011/01/03 13:56 UTC
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Filed under:

windows-7

|

drivers

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printer

OK I am having this printer problem. I had a user delete her printer. Please don't ask, I don't know.

She is using an HP deskjet 6940 printer, and for her desktop she has an HP dx2400, with Windows 7.

When I plug in the USB cable it should install the new drivers, but it does not. I believe you guys don't need to know my network setup. I could be wrong. If you guys here at serverfault could help that will be great. :)

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