"Access is denied" when copying text file to printer UNC path

Posted by Patrick on Server Fault See other posts from Server Fault or by Patrick
Published on 2010-10-15T15:35:15Z Indexed on 2011/01/10 15:55 UTC
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We have a new server running Server 2008 R2. We also have a "DOS-based" program that prints directly to the UNC path of a print share. With the new server, we are unable to print from this program. According to support, the program's printing works in the same way as if we were to do a "copy mytextfile.txt \\myserver\myprinter". When we try to run this command in DOS, we get "Access is denied". Support is saying that this is why the DOS program is not able to print. I have tried granting all permissions on the printer to the appropriate users (under Security of the printer properties) but that did not work. Is there a policy setting that would cause this to be denied?

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