Windows 7 remote desktop connection does not respond to mouse or keyboard

Posted by Daniel Jette on Super User See other posts from Super User or by Daniel Jette
Published on 2011-02-01T03:52:49Z Indexed on 2011/02/01 7:28 UTC
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Filed under:

windows-7

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Windows

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remote-desktop

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cisco

Pretty much every time I connect to my work PC from home (both running Windows 7), I can see the screen refresh and signs of life (clock changes, notifications pop up), but I cannot interact with the remote machine at all. Mouse and keyboard input are both ignored.

If I repeatedly reconnect, I will eventually get a connection that works. I think either a setting on my host machine, VPN client or work network is configured wrong.

My home PC is running Windows 7 Professional. My work PC is running Windows 7 Enterprise. My VPN client is Cisco AnyConnect.

Is this a problem anyone else has run in to? Any suggestions for settings to tweak?

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