Unable To Get Sound Working to External Speaker on HP TouchSmart 320 on 11.04 or 11.10

Posted by Schof on Ask Ubuntu See other posts from Ask Ubuntu or by Schof
Published on 2011-11-09T19:40:16Z Indexed on 2012/04/01 11:41 UTC
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This is an HP TouchSmart 320, model number 320-1200m. I'm using Ubuntu 11.04.

Hardware information:

root@hp320:/home/mpower# aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

root@hp320:~$ cat /proc/asound/card0/codec#0 | grep Codec
Codec: IDT 92HD91BXX

Sound to headphone jack works properly, but sound to built-in speakers does not work. I have installed Windows, and with Windows 7 installed, all audio hardware works properly, so this isn't a hardware fault.

I've looked at https://help.ubuntu.com/community/HdaIntelSoundHowto and have been unable to find my card in http://www.kernel.org/doc/Documentation/sound/alsa/HD-Audio-Models.txt .

I have tried adding almost every conceivable model in the line "options snd-hda-intel model=MODEL" line I added to /etc/modprobe.d/alsa-base.conf.

Update 2011-11-09 2:31 PM PST: I've gone to Control Center -> Sound Preferences to attempt settings that make sound work. The "Hardware" tab shows one device: "Internal Audio 1 Output / 1 Input Analog Stereo Duplex." There are two output profiles listed in the selection box at the bottom of the tag: Analog Stereo Duplex and Analog Stereo Output. Neither cause sound to emit from the speakers.

I've also run alsamixer on the command-line and ensured that everything is set to maximum and nothing is muted.

Update 2011-11-09 5:15 PM PST: I've replicated the exact same symptoms in 11.10.

Update 2011-11-10 11:31 AM PST: I've filed a bug in launchpad: https://launchpad.net/ubuntu/+source/alsa-driver/+bug/888703

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