Where should I start with debugging my exchange server?

Posted by joadha on Server Fault See other posts from Server Fault or by joadha
Published on 2012-06-05T20:37:20Z Indexed on 2012/06/05 22:42 UTC
Read the original article Hit count: 466

I'm (foolishly?) attempting to install Exchange on top of Windows Server 2008 (64-bit) over Virtual Box running on Mac OSX Lion.

Everything went smoothly until I got to the "Readiness Checks" tab. Readiness failed spectacularly on Hub Transport Role and Mailbox Role prereqs.

Before I go too far down the rabbit hole in attempting to remedy this, I was hoping I could get some input on where to start in all of this. I already set up the following Active Directory roles, but it didn't seem to help:

Active Directory Domain Services
Active Directory Lightweight Directory Services

I also enabled an Application Server role. Those three are the only roles I've set up-- I cannot locate within Server Manager the Organization Manager role or any of the other roles referenced in the list of borkedness below.

Is this a typical experience in Exchange installation? Is there a tutorial created by somebody outside of Microsoft? Here's the output from Readiness Checks:

Summary: 5 item(s). 2 succeeded, 3 failed.
Elapsed time: 00:00:53


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Languages Prerequisites
Completed

Elapsed Time: 00:00:09


Hub Transport Role Prerequisites
Failed

Error:
Active Directory does not exist or cannot be contacted.
Click here for help... http://go.microsoft.com/fwlink/? linkid=30939&l=en&v=ExBPA.14&id=51e5500d-8b18-4eee-bb8e-925d063b60a1

Error:
You must be a member of the 'Organization Management' role group or 'Enterprise Admins' group to continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=1d750594-9222-44d7-8f80-45e522e889e6

Error:
Setup encountered a problem while validating the state of Active Directory: Could not find information about the local domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
You must be logged on as an Exchange organization administrator to install or upgrade the first Hub Transport server role in the topology.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=e58f51fd-2c66-4a4b-914a-628dccf9a09f

Error:
The 'IIS 6 Metabase Compatibility' component is not installed. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=0a71c4f6-68de-40f7-94cf-74b73cbda37b

Error:
The 'IIS 7 Basic Authentication' component required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Windows Authentication' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 .NET Extensibility' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=5f29a861-f472-4f11-a23a-04155373f5ed

Error:
This computer is not part of a Windows domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
The user is not logged on to a Windows domain
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Warning:
This computer requires the Microsoft Office 2010 Filter Packs. Please install the software from http://go.microsoft.com/fwlink/?LinkID=191548

Warning:
The 'IIS 6 Management Console' component is recommended as it allows for the administration of all server roles. Install the component via Server Manager.

Warning:
Setup cannot verify that the 'Host' (A) record for this computer exists within the DNS database on server 10.1.10.1.


Elapsed Time: 00:00:15


Client Access Role Prerequisites
Failed

Error:
Active Directory does not exist or cannot be contacted.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=51e5500d-8b18-4eee-bb8e-925d063b60a1

Error:
Unable to read data from the Metabase. Ensure that Microsoft Internet Information Services is installed.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=a4a4d339-4009-4fb7-b842-ca2ba79f13f0

Error:
The World Wide Web (W3SVC) service is either disabled or not installed on this computer. You must exit Setup, install the required component, then restart the Setup process.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=9eeaa77f-4d46-4d9a-9c36-f262a075392b

Error:
You must be a member of the 'Organization Management' role group or 'Enterprise Admins' group to continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=1d750594-9222-44d7-8f80-45e522e889e6

Error:
Setup encountered a problem while validating the state of Active Directory: Could not find information about the local domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
You must be logged on as an Exchange organization administrator to install or upgrade the first Client Access server role in the topology.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=e58f51fd-2c66-4a4b-914a-628dccf9a09f

Error:
The 'IIS 6 Metabase Compatibility' component is not installed. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=0a71c4f6-68de-40f7-94cf-74b73cbda37b

Error:
The 'IIS 6 Management Console' component is not installed. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=0a71c4f6-68de-40f7-94cf-74b73cbda37b

Error:
The 'IIS 7 Dynamic Content Compression' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?    linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Static Content Compression' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Basic Authentication' component required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Windows Authentication' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Digest Authentication' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 .NET Extensibility' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=5f29a861-f472-4f11-a23a-04155373f5ed

Error:
This computer is not part of a Windows domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
The user is not logged on to a Windows domain
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Warning:
Setup cannot verify that the 'Host' (A) record for this computer exists within the DNS database on server 10.1.10.1.


Elapsed Time: 00:00:14


Mailbox Role Prerequisites
Failed

Error:
Active Directory does not exist or cannot be contacted.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=51e5500d-8b18-4eee-bb8e-925d063b60a1

Error:
Unable to read data from the Metabase. Ensure that Microsoft Internet Information Services is installed.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=a4a4d339-4009-4fb7-b842-ca2ba79f13f0

Error:
The World Wide Web (W3SVC) service is either disabled or not installed on this computer. You must exit Setup, install the required component, then restart the Setup process.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=9eeaa77f-4d46-4d9a-9c36-f262a075392b

Error:
You must be a member of the 'Organization Management' role group or 'Enterprise Admins' group to continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=1d750594-9222-44d7-8f80-45e522e889e6

Error:
Setup encountered a problem while validating the state of Active Directory: Could not find information about the local domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
You must be logged on as an Exchange organization administrator to install or upgrade the first Mailbox server role in the topology.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=e58f51fd-2c66-4a4b-914a-628dccf9a09f

Error:
The 'IIS 6 Metabase Compatibility' component is not installed. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=0a71c4f6-68de-40f7-94cf-74b73cbda37b

Error:
The 'IIS 6 Management Console' component is not installed. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=0a71c4f6-68de-40f7-94cf-74b73cbda37b

Error:
The 'IIS 7 Basic Authentication' component required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 Windows Authentication' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=41a25c5e-0d39-4e55-a1f0-7be885982236

Error:
The 'IIS 7 .NET Extensibility' component is required. Install the component via Server Manager.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=5f29a861-f472-4f11-a23a-04155373f5ed

Error:
This computer is not part of a Windows domain.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
The user is not logged on to a Windows domain
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Warning:
This computer requires the Microsoft Office 2010 Filter Packs. Please install the software from http://go.microsoft.com/fwlink/?LinkID=191548

Warning:
Setup cannot verify that the 'Host' (A) record for this computer exists within the DNS database on server 10.1.10.1.


Elapsed Time: 00:00:14

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