Windows 7 losing one of my displays after restart

Posted by j_kubik on Super User See other posts from Super User or by j_kubik
Published on 2012-06-20T21:32:50Z Indexed on 2012/06/21 3:19 UTC
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I have an Intel DZ68BC motherboard with Intel HD graphics card using two monitors (on DVI and on HDMI » VGA). My friend asked me to test if his NVIDIA graphics card works well on my computer (at his it was doing some trouble), so I inserted it in my computer, installed the NVIDIA driver and it worked quite well. Then I removed it, uninstalled everything NVIDIA-related I could find and switched monitors back to my Intel card.

Since then after every system start/restart, the system sees only monitor on HDMI » VGA connector, completely ignoring the DVI monitor.

I noticed that installing the Intel video drivers causes the system to recognize the second monitor if I don't immediately reboot. After a reboot, the system recognizes only the HDMI » VGA monitor.

I also tried starting in safe-mode and using DriveSweeper to remove the remains of NVIDIA drivers. While it seems that some drivers were removed, the situation didn't change. Now I am out of ideas and I really wouldn't like to reinstall the system (again...).

I also tried restoring the system to the state before this whole story, but it also didn't change anything.

EDIT:

I am still trying to troubleshoot this problem. The only point that I could start was driver re-instalation. I traced down the part that restores right settings to a call:

C:\Users\Jarek\Desktop\GFX_Win7_64_8.15.10.2696\x64\Drv64.exe -driverinf "C:\Users\Jarek\Desktop\GFX_Win7_64_8.15.10.2696\Graphics\igdlh64.inf" -flags 20 -keypath "Software\Intel\Difx64"

This call fixes my displays, and as workaround, I will add it for now to my autorun. I am still looking for better solution anyway...

EDIT2:

Using DriverView i made a list of currently used drivers both before and after fixing my display using above command. Then i compared logs:

  • No drivers were removed by fixing command.
  • Drivers added by fixing command:
    • MS Remote Access serial network driver (asyncmac.sys)
    • security processor (spsys.sys)
  • Drivers that changed base address (indicates driver-reload?)
    • Canonical Display Driver (cdd.dll)
    • Intel Graphics Kernel Mode Driver (igdkmd64.sys)
    • Monitor Driver (monitor.sys)

Added drivers seem rather unrelated to the problem to me, reloaded drivers are just a cnsequence of installing new driver file so there is not much to go here... I really cannot make heads or tails out of it...

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