Unable to connect to Adobe Connect

Posted by ub3rst4r on Super User See other posts from Super User or by ub3rst4r
Published on 2012-08-30T02:43:11Z Indexed on 2012/08/30 3:40 UTC
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I am having troubles trying to connect my colleges Adobe Connect. I have done the test meeting connection and it will say "Unable to connect". I have tried connecting on 3 other computers and it works with flying colors. I am running Norton 360 on my computer and I also tried it on my other laptop thats also running Norton 360 and it works on that laptop. I also checked my hosts file and that is not the problem because

  1. I am able to connect to the server (on port 80) but not the Adobe Connect port (port 1935).
  2. The only thing in it is "127.0.0.1 localhost"

Here are the details from the log that the test created:

Player Version: WIN 11,3,300,271

App-Server returned: code:ok, servers=rtmp://connect.bowvalleycollege.ca:1935/_rtmp://localhost:8506/,rtmpt://connect.bowvalleycollege.ca:443/_rtmp://localhost:8506/

ERROR: FMS Server did not return correctly!

Here is my specifications:

  • Windows 7 SP1 x64
  • Norton 360 v6.3 (latest)
  • It won't connect in Firefox v15, Chrome v19, or IE9
  • All of my computers are connected through the same router (D-Link DIR-625)

Any ideas?

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