Why can't I access my website with domain? It works with IP address only

Posted by Logan on Server Fault See other posts from Server Fault or by Logan
Published on 2012-09-05T06:25:23Z Indexed on 2012/09/05 15:40 UTC
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In the past we didn't have a proper domain name for our site, now I have registered a proper domain name, but now I experiance the following problem:

  1. If I go to https://46.144.46.214/ita I can access the portal without any problem;
  2. If I go to https://ita.telvent-netherlands.com/ita I receive a time-out in Internet Explorer.
  3. But if I go to https://ita.telvent-netherlands.com/ I see that I reach the IIS server so the DNS is working.

Do you know how it is possible that I can reach it by IP and not by name? I need to reach it by domain. Thank you in advance.

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