postfix says mail sent ok, message does not arrive in ISPs inbox? no reject in log?

Posted by Nick on Server Fault See other posts from Server Fault or by Nick
Published on 2012-02-27T14:30:44Z Indexed on 2012/09/26 3:40 UTC
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When I send a test message from my mail server to my @bellsouth.net email, The postfix log shows it was sent OK, but the message never arrives in my bellsouth inbox. Shouldn't I get a failure notice or a bounce if At&T is blocking the messages?

I'm trying to troubleshoot why some customers aren't getting emails, but if there's nothing in mail.log to say the message is rejected, how do I know which messages were delivered successfully?

The log shows:

Feb 27 09:02:36 MyHOSTNAME postfix/pickup[26175]: D53A72713E5: uid=0 from=<root>
Feb 27 09:02:36 MyHOSTNAME postfix/cleanup[26487]: D53A72713E5: message-id=<[email protected]>
Feb 27 09:02:36 MyHOSTNAME postfix/qmgr[5595]: D53A72713E5: from=<[email protected]>, size=878, nrcpt=1 (queue active)
Feb 27 09:02:37 MyHOSTNAME postfix/smtp[26490]: D53A72713E5: to=<[email protected]>, relay=gateway-f1.isp.att.net[204.127.217.16]:25, delay=0.57, delays=0.11/0.03/0.23/0.19, dsn=2.0.0, status=sent (250 ok ; id=20120227140036M0700qer4ne)
Feb 27 09:02:37 MyHOSTNAME postfix/qmgr[5595]: D53A72713E5: removed

The AT&T server accepted the message, right?

I happen to have an At&T/Bellsouth email, but I don't have an account with every ISP we send to. I need some way of knowing if a message is getting to its destination or not. Is there any setting in my main.cf file that would affect whether or not we get reject/bounce notices?

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