Remote Desktop app can't connect through VPN or through RDP load balancer

Posted by nhinkle on Super User See other posts from Super User or by nhinkle
Published on 2012-10-22T19:41:14Z Indexed on 2012/10/26 11:05 UTC
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Filed under:

remote-desktop

|

windows-8

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modern-ui

Using the regular Remote Desktop Client (in the desktop environment) I can connect just fine to remote servers when connected through Cisco VPN or when accessing a server behind a load balancer.

When using the Remote Desktop app in the Modern UI, I can't do either of these things. Trying to connect to a remote server that's on a private network fails with:

Can't find server, make sure the name and domain are correct and try again

And connecting to a server that's behind an RDP load balancer fails with the following error, after accepting credentials:

Because of a protocol error, this session will be disconnected. Please try connecting to the remote PC again

Is there some way to use the Remote Desktop app in these situations, or am I just out of luck?

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